Reviews of Yangtze River Cruise

Dear Rosalyn,

Good morning! The cruise changed a lot compared to my first time. I think major influences are the changing environment if Yangtze, different program, and much less foreigners. You might know that foreigners usually enjoy different programs with more physical activity (more hiking than shopping) and enjoy are more silent surrounding. So let’s say this cruise is probably meanwhile more for Chinese nationals than expats/foreigners but most important is I could see the changes of Yangtze over the last more than 10 years and we also found some new friends.

I want to especially thank you for the great service you provided, the super quick feedback and always checking in with me. It’s exceptional and you have my deepest thanks for that. Do you/your agency also offer other trips? Would be glad to find more cooperation.

I hope you also could enjoy some nice holidays!!!

Verena

Dear Leo,

It was a great tour! The staff on the boat were so nice and helpful! The accommodations were excellent. The food was so good. If I had one complaint it would just be how rushed everything is when you visit things off the boat. I understand why and know there is a busy schedule but it was so rushed to me. Sorry it took so long to answer. I had no mobile data all day.

The only place I felt it was really crowded was at the Fengdu Ghost City. Everywhere else had people but not too bad at all for China.

I saw some places were really busy. I heard a lot of people are traveling again. I have a lot of friends who have shown some interest in my cruise. When they ask me for more info about booking the cruise I will definitely send them your contact card. I will put some pictures on WeChat tonight. So many want to see some. That will help I think.

Megan

Dear Jack,

Our trip isn't over yet, but I wanted to thank you for making it possible. It has been a very interesting trip and the big difference was made by the great Victoria Sabrina. Excellent service, very friendly crew, very good English and everything has been great. This is also what I think of your work, thank you very much and we will recommend and continue to use your services in the future. We appreciate your work.

Angelina

Hi Rita,

The cruise is allright, cabin is great, and kids are happy. We enjoy the journey!

Caroline

Hi Rita,

Hi Rita. Sure! I am glad to do so! We want to recommend you further All the best! Cheers.

Maria

Hi Riley,

Thank you, we had a good time. We saw lots of things, very impressive!

Brinja

Hi Vivien,

I wanted to take a moment to thank you for everything. The cruise was amazing the staff were very welcoming and the birthday surprise was so special. Thank you!!!!!!

Most Appreciatively,

Tracy Edwards

(The following picture was shared by Tracy)

Tristan and His Family from America had a great Birthday Party on April 4, 2010, tour tailormade by Vivien

Hi Vivien,

We really enjoyed the river cruise and all of the help you were able to provide us. The trips were very good. We thought that breakfast was too early every morning and if you do not attend breakfast we should have the option to get some food somewhere else on board.

Kind regards,

Hannah Marshall

Hi Lyn, I had a good time once I upgraded my room. The room I had was a futon like bed that I would’ve had difficulty getting up from, barely any outlets and a too small shower. Also, the food in the main dining room was just okay. We ate in the VIP room the last night which the food was much better but it should be served as the regular food. The excursions were good. The staff was amazing. They checked in on us regularly and made sure we had English guides when leaving the boat. They took great care of us.

Sylvetta

Hi Leo, sorry I didn't respond sooner, this has been a busy week! Sylvie and I had a great trip and we agreed the service was excellent. On the boat, all the crew were very helpful, especially Momo and Billy. We really appreciated how well everyone looked after us. The guides we had on the boat and in Zhangjiajie had great English. We really liked that David in Zhangjiajie looked at the weather forcasts to decide what would be the best activity for the day. He knew a lot of less visited areas, which made for a more relaxing and enjoyable visit, even when the park was more crowded. The driver was one of the best I've had in China, though we did have to wait around for him to arrive sometimes. I don't know how much control you have over the boat,but there are a couple suggestions I have.

-On the excursions, it would be helpful to have a translated document of some of the important information about the place. I don't expect an entire spoken translation of everything that is being said, but it would have been nice to have more information at the dam and on the 3 Gorges boat ride, as there was a lot being said in Mandarian and most of it wasn't translated. Just a simple handout, even just using something like Google Translate, would have been nice.

-There were a couple of times another boat docked directly next to ours, which made it impossible to use the balcony or really relax in the room because our "neighbors" were too close and too loud. That's all I can really think of now. Like I said, the service we received was excellent and I would definitely recommend the trip to others. Thanks again!

Patricia

Hi Wendy,

Thank you! And let me tell you that everything was perfect Wendy. Thanks for organizing such a wonderful trip with so good people.

Flavia

Hi Vivian,

In general we were very satisfied with the service as everyone from staff was very kind.

The scenery was beautiful and we liked specially the Wu gorge.

Thanks for your support!

Best regards,

Rafael

Hello Tracy!

Thank you for the good arrangement on our trip.

Let see your questions:

• Guide (Chongqing and Yichang):

o The guides was good and hade good knowledge about the subject/area. o The food was really good (Lunch).

• Cruise.

o The ship standard ok.
o The included restaurant to crowded and the food was “little too much Chines”. But this was easy solved, we upgrade to the “wester restaurant” to get our own table and less people. I think you shall recommend western people to go for that from the beginning
o The included sighting was good and the guides was good, had good knowledge about the subject/area.
o Over all good cruise.

• Hotels.

o Both hotels really good standard.
o Good location on both hotels.

Overall we are really satisfied with the trip you have arranged for us also this time.

It’s so convenient when you have arranged the trip with pic up from air port and deliver to the next destination with some interesting things to look on between.

So now the big question is where to go next time?
I have at least one more year in China (hopefully more)

Best regards Per

It’s great. We’re having a brilliant time, thank you.

It was great, thank you so much for organizing it! The crew of the ship went out of their way to take care of us. The food was delicious and the scenery was beautiful. I will recommend you to anyone who asks :)

Everything on the ship was great!

Hi Wonder,

I really enjoyed the cruise very much. The staff was very lovely, attentive and fluent in English. Excellent service!

The boat itself, food on board and excursions all met my expectations.

Many thanks for helping organize this.

Juliane

Riley,

You guys run a great operation Riley. I am very impressed with the Bamboo company. Guides and drivers in Guilin and Chengdu are all helpful and kind. Awesome and knew a lot about the area as well. Gave a ton of information and the driver was helpful too. more driving there in Chengdu for sure.

That Giant Buddha is massive and so amazing. crazy that humans actually built that. Doesn't seem possible, they were so clever with building it.

Kirk Dinesh Lacy

Good morning Tracy,

I just want to tell you that we had a great trip. Our guide Timo is the best guide we have had. He made this trip perfect with his nice personality, very good English and his very good knowledge about everything. His choice of lunch and dinner places was perfect. He took really good care of us! Thank you for all your support. Everything went without any problems.

Anna

Tracy,

Beijing is fine. Tour guide and driver excellent. Hotel good but inconvenient with luggage. Food service poor. Great Wall and d sights excellent Thanks for all the help
Food in Gubei Water Town is excellent. Good choices. Food hotel cold breakfast. Take 3 bus to get to hotel. Drag luggage over road. Guide help us a lot. He is excellent

Graham

(The following picture was shared by Graham)

Graham and His Friend from South Africa visited the Great Wall in Beijing on November 14, 2020, tour tailormade by Tracy

Graham and His Friend from South Africa visited Gubei Water Town in Beijing on November 13, 2020, tour tailormade by Tracy

Dear Leo,

All good, the only thing I can think of is if they could upgraded their gym but I’m thinking I’m the only one who has ever used it. Everyone was really nice, I just wish there were more passengers to enjoy their hospitality.

David

Dear Lyn,

Thank you. We upgraded our cabins the executive suites and had a wonderful time!

Narelle

(The following picture was shared by Narelle)

Happy China Trip

Hi Echo,

Everything was good, we had a great time there.. even wish we had a couple of more days

Thanks for all your support,

Rachel

Hi Wendy,

Thank you , we had a great cruise. The weather was better than expected. The crew was very helpful. We enjoyed the excursions and the live on board.

Alfred Christian Steinbach

Hello Riley,

Good morning, thank you so much. The cruise was wonderful. I fully enjoyed it and will possibly take another one again and recommend my friends. I'm actually leaving Chongqing now. It's too crowded and not many people are wearing masks, so I want to be extra safe. I'll travel again to here when it's not the holidays

Samantha

Hello Wonder,

The cruise was nice. Food was good, staff was nice. We upgraded to a room on the 6 floor, so we used the private restaurant.

Mrs. Stephanie Gueldenpfennig

Dear Tracy,

Trip good- all home safely!! Thanks

Mr. Graham Mac Donald

Hi Vivi,

Thank you so much for arranging it for us.

Darrol David Martin

Hi Rita.

Yes I’m aboard the train for Guangzhou. It was a really great trip. I have recommended my colleagues to visit and to contact you if they do.

Hi Wonder,

I hope things are returning to normal for you and that the impact in your business of covid-19 has not been too depressing. Please forgive my tardy response, for which there is no excuse!

I flew from Shanghai to Saigon just 3 days before the flights were banned and managed to spend a great 4 weeks travelling through Cambodia and Thailand as well as re-entering Vietnam in Hanoi and touring back to Saigon for a week returning to UK on 22 February, where I completed 2 weeks of self isolation with my wife. As you will know we have been locked down for 9 weeks now so life is very different to how it was before I left for China back on 12 January! I have inserted my answers to your questions below and hope they are helpful to you.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wonder Wang, at China Discovery, was very helpful and responsive to my questions and needs and I felt supported and safe in a strange land, especially during a period of uncertainty when I lost key documentation and needed to ensure its replacement before I left China, and also during a time when many around us were conscious of the emerging coved 19 pandemic (Mid to late January 2020).

2. How’s the service of the tour guides during your whole tour?

Very attentive and knowledgeable. Maybe it’s my age (67) but at times I found understanding their English a challenge but they were all patient with me and would repeat their explanations when I asked them to.

3. Would you like to recommend our company?

I have no hesitation in recommending China Discovery to anyone looking for a bespoke trip to the land of Wonder that is China.

Thanks again for all you did for me during the China leg of my trip. I had a wonderful time.

Take great care and best wishes

Simon

Dear Zeva,

I want to thank you for your truly exceptional customer service. You have been very helpful through this entire process.

If we should be able to reschedule a visit to China in the future, I will certainly use your services, and I would happily refer my friends and associates.

Sincerely,

Laurie Stockwell

Hello Catherine,

Indeed. Thank you for your message and yes I remember you perfectly J.

I am now in Reunion Island where we have a lock down, like you had in China before. We have 341 cases for 830 000 inhabitants so it’s ok and hopefully it will stay like that.

Best,

Viswa

Dear Mike,

Thank you for your lovely mail.

This epidemic was badly managed by some countries, they thought just like SARs only Asian were affected. However due to their complacency whole world faces lock down. Good news is in China the epidemic is under control.

However due to continue epidemic tourism business are badly affected for indefinite period. I am aware personally you are affected. How do you manage your situation.

We over here experience drop in business but not as bad as during SARs. We manage somehow through experiences to overcome this epidemic through reducing expenditure prudently.

Lets us all pray for Divine intervention for mankind to globally overcome this terrible situation soon. Many thanks for your mail.

Sincerely,

Juana

Dear Mike,

Thank you for the extra touch and update on the current situation in China.

Very proud to watch how China combat the virus so expediently! China is indeed a good role model for the other countries to observe and follow.

Let's continue being vigilant and not be complacent about the situation.

Bless you and your family.

We look forward to our trip next March.

Kind Regards,

Ting

Hi Mike,

Thank you very much for this information. We find that the problem is getting more and more serious in Thailand. I am sure  the information you sent will be helpful for us here.

Cheers,

Lina

Thank you Vivien! This is very kind of you. I have passed along this information to my friends and family, and am taking serious precautions myself. I am glad to hear that things are getting better in China, and hopefully things will get better soon here too. I have fond memories of my time in China, and am glad I got to visit before the spread of COVID-19. Take care!

Peter

Dear Jack,

I hope you are well.

Thank-you very much for your advice it is very useful.

I hope you and your family are safe and I hear that in China things are getting better.

I wish you all the best,

Patrizia

Thank you Johnson for your kind thoughts and helpful information. We have been asked to stay here n our homes and not go out except for essential services. Hopefully this will help in controlling the spread of the virus.

We still plan to visit China if this virus runs its course and it is safe to do so. Thank you for your concern.

Alice

Thank you, Johnson.

We wish you and your family continued good health.

Our families have been fortunate and have not been sick.

But we miss visiting China on one of your trips.

We hope to do so soon.

Frank

Dear Wing Zeng,

thank You very much, the masks arrived to my son yesterday THANK YOU VERY, VERY MUCH…now I am very much more quiet and peaceful about them three! 

You send so many masks, Thank You ! And once again I am very grateful for the sacrifice You are making, because I am aware the masks are expensive and it’s difficult to find tem in these so hard times.

As I already told You in the past, I am very sorry that my so poor English does not permit me to better explain how much I am touched, and moved, for Your

Kindness, and generosity : I wish You were here to hug You and Your Family and….but I have not so big enough arms to do…all the Chinese People.

I really do hope that in the future You should visit Italy (or we can come to Chengdou) so I will thank You more properly.

Now You are sleeping in the middle of the night, and I wish You are doing sweet and happy dreams…the night is going to finish, and a brand new happy day

Is going to rise…Good Night little big hearted Wing…thank You.

Carlo

Dear Wing Zeng,

Thank you so much for your thoughtfulness in providing the very useful information on Covid-19. It is greatly appreciated.

All our family are well and in good spirits despite the unprecedented times we are living in. We are now in lockdown in Ireland until at least Sunday 12th April. It is difficult but we hope it will save lives and contain the virus.

We also hope there will be a medical breakthrough soon to eradicate the virus.

Thank you again for all your kindness.

Take care and stay safe and well.

Regards,

John

Hello Wendy!

We are really glad to hear you're fine, I hope all of your guides and your fellows are safe and healty too.

We are very concerned with this pandemia, in the north of our country the situation is really critic, in our places we are quite safe, everybody, but we take everything very seriously, we don't exit home but to collect food and what we need, a few people is allowed to work....everything is in lockdown.

Let's hope this will go better soon!

We would thank you so much for your kind thought, and for these useful informations you've sent us, we appreciate so much and we will tell friends and family.

Thank you again, we will come back to China as soon as possible, your Country is great!

Stay safe, you too

David

Dear Rita, 

Thank you so much for your kind and thoughtful email. We are glad to hear that you and your colleagues have kept well at this time and we also hope that our guides Cheri, Sandy and the others, who gave us such a wonderful holiday in your beautiful country, are also keeping well. Here, in South Africa, we have just gone into a three week lock down in the hope that this will help to defeat the spread of the virus. 

Here’s hoping that next year we can look at options for another visit to your amazing country.

Kind Regards and Best wishes

Barbara and David Harland

Dear Rita:
Thank you for your email. 

It is good to hear that matters are improving in China. Here in Manila the virus is only just beginning to take its toll.

One of the doctors at the hospital that recently treated me for a minor cancer has died from its effects and most of the others at that hospital are now under quarantine. Many more people will die in the coming weeks. Because of my age (over 60) the local authorities do not allow me to leave my apartment -but that is fine with me as it will force me to write up material I have been meaning to write up for some time now.

Once this is over I sincerely hope to get back to China - this time covering Xining and Chengdu. Always on the search for rhubarb growing in the wild! And when the virus allows that to happen I shall be in touch with China Discovery. The last trip you organized for us was excellent.

Best wishes

Richard Jackson

Dear Echo Gou.

It is a surprise and a delight to get your message and advice regarding Covid 19.

Cathy and I are being very careful and following the advice of our Government who are doing an excellent job for the people. We follow world news also. 

Please thank your colleagues for caring about us. PLEASE tell all the wonderful guides who cared for us 2 years ago in a most memorable holiday and adventure that we think about them and wish them well.

Take care of yourself and each other.

Kindest regards

Cathy and Cyril

Thank you Jack for your email advising on corona virus and updating on the status of the virus in China. We are also following the case not only in China but all over the world. We hope that a vaccine is found soon so that the economy can return to normal. I can understand that the tourist industry is hard hit and hope that China Discovery/Tibet Discovery is able to maintain its operation until this problem is resolved.

 

Glad that you have read the ongseokkim website. If you so wish, recommend it to your colleagues, friends, family, etc to read. As my father's original root and thus my root is China, our history may be of interest to people in China especially those with surname of Wang.

With peace and harmony

Eng-Joo

Hello Vivien,

Thank you for your email, our family is well. Canadian cities are now under lockdown except for essential workers. Canada is a country with only 33 millions people spreading across a vast land mass. We have a good public healthcare system but it cannot handle a spike in COVID-19 cases. In order to keep the hospital available to the seriously ill people we all stay home to practice social distancing.  

In light of all the bad news around the world it is unlikely we’ll come to China anytime soon. Please keep yourself safe and keep in touch.

Regards,

Alona 

Thankyou Vivien and the team

My mum and I are in Spain where I live and we have been in total lockdown for 11 days now and have at least another 19 days, we have to stay at home other than going to supermarket for essentials or pharmacy.

We loved our cruise and I actually wrote a blog about our whole trip so other people can do it and I added a link to your company

I am glad to hear it is improving in China and hope this passes quickly so next year we can come back to your lovely country

Saludos

Hello Vivien,

Thank you very much for your warm wishes and for sending this information. It is an interesting read and it does very much agree with the advice we are getting here in the UK. Yes, we are well but as we are in the early stages of the pandemic here in UK it remains a worrying time.

Of course, we have also been watching the situation in China and are pleased that things seem to be moving back towards normal. Our daughter Stephanie who works in Fuzhou was at home in the UK for a month following the outbreak and the closure of public schools in China after the New Year celebrations. She intended visiting for just one week but while she was home the outbreak spread around China and so she remained here. Her school have started teaching on-line and she has been able to do that.

Hearing that the situation was starting to get better in China, she was anxious to return and so she left home on the 15th of March. Unfortunately, she arrived in Haikou, en-route from Hong Kong to Fuzhou, and was caught by the 14-day quarantine for passengers arriving in China that started last Monday. She is now one week into her enforced stay before she will be allowed to fly to Fuzhou. However, although obviously a bit lonely, she is well and quite comfortable in the hotel, and is able to continue her on-line teaching. She is due to continue her travel next Tuesday, 31 March, and is now looking forward to re-joining her colleagues. And it does seem that she left here just in time as we are now starting a period of lockdown.

We do still have flights booked for a future visit to China in May but we have not made any plans yet because we do not know if we will be able to travel. If we can travel then we will contact you nearer the time to help with bookings – no doubt it has been a very quiet time for you recently. 

It is a very difficult time for everybody. We are doing our best to heed the advice, as no doubt you have done. Thank you again for your message and we send you our very best wishes for the future.

Sincerely,

Chris & Jude

Dear Ms. Wang, 

Thanks for your email. My wife Tracy and I think of you often during the present crisis. We are very glad we were able to visit beautiful China last year, well before the present Corona Virus outbreak. It was a fantastic trip you put together for us with some very good hotels and wonderful guides and drivers. The hotel we settled on for Beijing was great and in a superb location, and Amy, our guide was the best.  The hotel in Ping Yao Ancient City was one of the best we have stayed at, ever, and the town itself was an amazing time capsule - similar to Williamsburg Virginia in the United States, or Louisbourg Nova Scotia in Canada. The hotel in Xian was also Outstanding, as was the hotel in Shanghai. Great drivers, too, in Beijing, Xian, and Shanghai, and the Luxury SUV in Shanghai was great (in wonderful contrast to the terrible train ride and unacceptable reception and vehicle we received on arrival in Shanghai... vehicle in Ping Yao was also below expectations.) 

Luoyang was also amazing, the only drawback there was the quality and location of the hotel. Excellent Museum, World Class. Amazing Grottos and Shao Lin Temple. We did try to do too much on our last day there. Had we cut out the last visit on the itinerary and taken an earlier train (and from a station further down the line instead of returning to Luoyang?) we might have had a better China Rail experience (which on other segments was pretty close to perfect.)  Wang Family Compound was Amazing.  (But that was Xian, yes?)

Thanks again for your concern for us during out trip while we were in China, then, and for our welfare as we deal with the Corona virus in the United States, now.  We are very glad to hear that you are well and that the Crisis is close to its conclusion there. 

We are currently under "voluntary quarantine" for the last week or so, expected to continue so at least for the next two weeks.  Essential travel only, which includes going to the grocery stores and pharmacies, which are still open, or to pick up from restaurants which are all now close except for carryout or delivery only.  Who knows how long this may take. I hope we will be able to handle as well as you have in China, if not better, and that all of us worldwide will see an end to the present crisis soon.  Although the world will never be the same again. Hopefully for the better.

Best wishes to You and Yours; Thanks Again for a Great Trip to China last year and for thinking of us in the current crisis now.

Sincerely,  Henry and Tracy

Dear Mark,

It is good to hear from you. Firstly, yes I can confirm I received the refund thank you. 

It is also very encouraging to see chinas progress in fighting COVID-19 - thank you for the informations. I think many lessons can be learned. 

Australia is at the beginning stage with shut downs commencing. We are hopefully that with discipline we can also overcome these challenges. My husband and I are well. We staying isolated as are many others, in an effort to avoid the virus. 

We look forward to returning to China in the future and joining for this cruise! Maybe in 2021 (my China work contract finished so we would come back as tourists). 

我们一起加油吧！

Joanna

Hi! Yanny, I am fine. My family is also fine. Glad to hear from you. I hope everything is fine with you and your family.

Thanks for the sharing of the information on the prevention of Covid-19 virus. It is definitely good information to follow. I am glad to know China is able to control the spread of Covid-19 and things are getting better day by day. Many other countries are facing challenging time include Malaysia where the number of new cases are increasing quickly daily. My government has to impose Movement Restriction Order (a bit like the lockdown in China but people still able to go out to buy things during the day but police have road blocks every where to check) to control the spread which I believe is the right thing to do. I look forward to the day where nobody will be infected by this virus and hopefully the vaccine will be make available soon so we can get protection from this virus.

Hopefully in a few more months’ time, the Covid-19 will be a thing of the past and we can travel again and definitely I will go to China again as it has so many nice places to visit.

If you do come to Kuala Lumpur, please let me know and I will be most happy to meet up.

Take care and stay healthy.

Best regards,

Shuy 

Hi Leo,

Thank you for the thoughtful update. You are a special young man. I sincerely hope you and your family are well and have avoided this terrible virus. I am so sorry for the impact this has had on your business. I realize the hardship this has caused you. I will keep you in my prayers.

With Sincere Regards,

Judy 

Dear Vivien,

Thank you so much for your consideration for our well-being. 

We are glad to hear, and very reassured, that you are well and that life is starting to return to normal. It gives us hope, when we are at the early stages, that we can get through this. My partner and I are retired so it is not difficult for us to stay at home and we are well just now. But it is more difficult for people who are losing jobs and are struggling financially.

Thank you for the information. China has learnt so much and it helps to share information. We are following the guidance to prevent transmission and can only hope that everyone else is, too. So far there are only a few known cases in Scotland. Most are in London but I expect that will change over the coming days.

Keep well and safe and thanks again for your kind consideration.

Yours

Doris

Dear Yanny,

Thank you very much of taking care of me,

first I want to tell you that our cruise was wonderful and we are lucky that it was before the covid, my mum and her family was on holidays together for the first time at age 92 !

The problem here is that we don't have mask, of course we all must put mask on but the problem is that we don't have any! Hopefully I am doctor so I can have but all the other people can't have even those who have diseases. So we don't have nothing to do but wait and see. All the European country are at different stage so we can compare.

Take care of you and good luck for the business!

Best regards

Mrs Yen

Hi Yanny,

Thank you for your email and for having taken the trouble to prepare the very useful advice note to share what you have learnt in dealing with the virus in China.

It has now spread around the world and in the UK we are just about to start to experience the worst of it as the numbers infected are beginning to rise dramatically. It seems the whole of Europe and much of the rest of the world is going into lock down with borders being closed and curfews against people gathering together being imposed. Here in the UK, all schools are to be shut from tomorrow and summer examinations cancelled, all sporting events, music and theatre shows etc. have been cancelled, travel is restricted, everyone is being asked to work from home wherever possible, airlines are grounding most of their planes and every person over 70 years old is about to be told to go into total isolation for at least the next 12 weeks. Our hospitals and health service have cancelled all non-emergency procedures and engineering companies are being asked to change their production and to immediately start manufacturing oxygen ventilators for the hospitals as fast as possible. We have never seen anything like this before but when something like this happens, it shows that it doesn’t matter what country we are from as we are all just citizens of the world.

It is very encouraging to see that China now seems to be over the worst and is slowly getting back to normal. My daughter Sarah is still in Shanghai having spent most of the last 8 weeks in isolation in her apartment, so she is very happy that things are getting better in China. But she will now have the problem of how to get home to the UK as her contract and work visa will expire soon.

I hope you and your family and colleagues have all survived unscathed and your life and business will soon get back to normal.

Regards

Chris 

My very Dear Wing Zeng,

I very often thought to You in the last months…but I was afraid to write to You. So now I AM VERY HAPPY TO HEAR AGAIN FROM YOU !!!

How do You do? Are You well? And Your Dears, and Your Family are all well?

What all You Chinese People did in this period is something heroic …and now that You are almost free from the virus, and You almost won this terrible battle匶ou already and immediately started to help us: THANK YOU, You are GREAT ! ! Thank You as well for Your attachment, now I will forward it to all the people I know, and we all will follow Your advices.

Here in Italy we are in a very bad time, specially in the North of Italy : we Italian are a strange Nation : most of us are following strictly the advices of the Goverment, and stay home in order to avoid the contagion, but someone goes around the streets like nothing happened….

Well, let’s look to the future, hoping to see it! Grazie, mia Cara Amica Cinese, I and my Family just love You and Your People.

Carlo

Hi Mark,

Thank you for the information. It is perfectly fine and I can understand why it will be a slow process.

So glad to hear that the situation has improved in China. Here in US we are just starting. But I am confident that this will be over. And I will be able to visit China again.

Please take care. It must be a very difficult time for you and the company. But I am sure we will all recover from this and come out stronger.

Regards

Melva

Leo,

Thanks for the update. Please stay safe and healthy. I will continue to say a prayer for your country. Also, please let me know when the situation improves. I do want to return.  

Julie 

Hello Lily, 

We are hanging on in Guam we start to have firs cases of Corona Virus, so probably it will keep us busy for next few month , we hope this global health crisis resolve by July and vaccine that is being tested in Washington State will be available in August or September and we all return to our regular lives . We are excited to visit China next year , as we have many places to see . Hope you doing well its a though time for all of US but things will get better eventually 

Marcin 

Thank you Echo,

That is very kind and thoughtful sharing this advice with us in the UK.

It also gives us some cause for optimism to hear how China is recovering after the worst of the epidemic.

Sadly in the UK we are entering the most challenging period of escalation & virus spread but at least you kind advice gives us hope.

Many thanks and I look forward to being in contact again in happier times.

Terry

Echo, 

thanks so much! This is a super-mindful message, and in times like these, it matters more than ever. 

Here in Italy, we are holding up, and taking an example from you. It is inspiring to see how you managed to move forward, and I hope soon we'll be able to do the same. 

Hope to have the chance to visit again sometime in the future. 

All the best, 

Daniela

Hi Wonder,

Truly appreciated the information that you sent me.  I am looking forward to normal circumstances in both our countries.  A planned visit to China April 12 was cancelled.  I had planned to visit the Panda Reserve with a fairly large group tour.  Will have to add that to my list—-perhaps with the Yellow Mountains.

Dee Ann

HI Lyn

Thanks for your suggestions. We are so happy to hear that China has come out of the crises in such a short time.. We are still struggling here.  We wish you and your family as well as China Discovery staff all the best.. 

Teevee

Dear Ms. Lyn Wang,

We are all doing well. Hope you and your family and friends are fine, too.

This is indeed a moment of great apprehension all over the world. 

We are aware of the news worldwide and our governors are taking severe measures to fight this terrible and deadly virus. The number of people who have contracted the virus is increasing here and surely your suggestions are very useful.

Thank you for thoughtfulness and attention. I will certainly send my friends your kind words.

I hope things get better soon.

Best regards,

Carmen Dominguez.

Hi Riley,  

Glad to hear from you. I have recently read the news, where China has zero new domestic confirmed cases. Which is a good news!

Also, thanks for the concern. As of now, the coronavirus (COVID-19) in Singapore is getting controlled, where most of the new confirmed cases are imported cases and a few linked cases from clusters that have been traced.

However, to combat the widespread of COVID-19, we were advised by the Singapore government to defer all travel plans till further notice. This is to contain all possible spread of the virus. Hence, for the travel plan, we will temporary put it on hold.

We believe that with more socially responsible citizens all around the globe, we will overcome the virus soon!

Thank you and have a nice weekend ahead! Cheers,

Amanda Ong

Thank you so much Riley. I really appreciate you sharing that with me. I will forward it to Lana as well. We are all dealing with this outbreak now and We’re learning new things every day - the information from China is very helpful. I hope you and your family are doing well and that we can figure out how to contain this!

Thanks again,

Joanna

Thank you Riley,

That was very kind of you to inquire about my health and send the recommendations to prevent the spread of COVID-19.

I am in good health, but self isolating. I will share your attachment with family and friends. I am happy to know China has survived the worst of this. It will be harder for other countries affected to enforce the same level of control.

Best regards,

Thom

Hi Jack,

I hear China continues to recovery from the Virus. I'm happy to hear that and hope you remain well.  

The US has begun to respond strongly to the outbreak. Asking all people to work from home if possible, closing businesses, cancelling large gatherings, closing schools.  My company has asked us to work from home so I am working from home for the next 4 weeks. Unfortunately, testing is not available unless the person has symptoms, recently traveled, and is at high risk. They are working on releasing more test kits and slowing the spread of the virus.  My thoughts are with Italy and other countries that are fighting this terrible virus.

My best wishes to you and the people of China for you continued recovery.

Barb

Dear Jack,

Thank you for your thoughtful help and advice at this time. Much appreciated. We are happy that things in China have improved and you and all Chinese are an example to the rest of us. Soon it’ll be the anniversary of our holiday in China. We frequently look at the photos and remember all the beauty we saw and the kindness of the people. Brendan and I are being very cautious. Our daughter lives with us and she is very caring and amusing and we cannot ask for more. Our leader, Leo Varadkar Is an exceptional person whom we trust and appreciate. This too will pass. I hope you and your family are all well. Also the excellent company you work with will no doubt emerge again and will we wish you all the best. Kindest regards.

Honora and Brendan. 

Hi Jack,

TQ for good advice. Hope all of you and family at ChinaDiscovery are fine.

Here in Malaysia, the number of cases are increasing .Our government had just ordered a lockdown for two weeks-no travel outside home except for emergencies and for food.Except for essential services , all businesses also closed. Hopefully it will not have to be extended after that.

Rgds,

Ngeow

Dear Tracy

thank you for remembering of us.

Our contemporary art exhibitions in Beijing and Xi’an have been delayed by Chinese and Italian authorities, but not cancelled.

Therefore, we must wait to visit China again, but we believe we could do it later on, hopefully in September next (provided we survive).

We will get in touch, as soon as we can.

Best regards

gg

Hi Tracy,

Great to hear from you!  We have some diving and a cruise planned the last week of April to first week of May to Aruba, Curacao and Bonaire in the Caribbean which we hope is not cancelled. We are now completing a two week ski vacation in the local mountains, and we have gotten a good work out.  Just a couple days left and we'll consider winter over.  So far, so good here...we hope to be healthy and strong when the virus visits us.  It is not smallpox, polio, or ebola but some challenge is presented. You know best about that...how is it affecting people you know? Panic is never productive, but, challenges must be faced, especially when unavoidable. I would be interested in how you and your friends are coping with coronavirus, perhaps I can learn from you. One thing I really like about Chinese culture and society is their interest in learning from others, which I hope to do the same with you.

Remember, our house is your house if you ever come to the USA. We are booked this year as we have another two week dive vacation planned at St Kitts in the Caribbean in November. Hope to show my wife some Wudang Tai Chi next time I visit, and my son is interested in Tibet, especially Mt Everest.  

Everything in God's timing, and we are always blessed to hear from you.

Bob, Betty and Joshua Butler

Hello Catherine,

Thank you for your email! 

Really happy to know China pulled it through and is in full recovery. We, here in NYC, might be facing city lockdown soon (will know in the next 48 hours or so).

We most likely will plan another China trip towards the end of the year. I will be sure to contact you when we are ready to plan.

In the meantime, stay healthy and safe!

Thanks

Ingrid

Dear Catherine,

Thank you so much for thinking of me and the thoughtfulness of sharing these informative pointers!! It has been very worrisome with the ordeal of COVID-19 outbreak!

Foremost, I am so relieved to hear the good news of China’s progress with controlling the outbreak.  My heart goes out to those in Wuhan and pray for speedy recovery for everyone impacted by this.  The affected cases unfortunately have steadily increased in the US and our communities are trying to stay calm and battle what seems to be the inevitable outbreak.

Thank you again for thinking of us. Let us all come together and conquer the COVID-19!

My Best,

Karen

Hi Catherine,

I actually have been thinking about you. I am sure you are taking great care for your health. Unfortunately your business must suffer as travels have slowed to almost nothing.  I hope the rapid and effective response in China helps you and your guests recover faster than other parts of the world.  We are doing fine here and not going anywhere much, including eating out etc.  We hope to ride this put as best we can.  We still want to visit our Chinese destinations one day.  When the time comes closer we will contact you once again.

Thanks again for your kind thoughts about us.

Pong Ng

Hi Lily,

My mother did enjoy her tour. I will probably contact you soon regarding a tour in Chengdu to see the pandas in the first few days of July, if the situation gets better! I am in Guangzhou, not Shanghai, but yes, I have been staying safe at home and not going outside very often. I hope you are also staying safe!

Kim

DEAR LILY,

I'm very happy to hear that in China became very day better!

Also in Italy arrive this virus but we live in the very north of Italy over 1450 slm higher and here there is no problems...

Now the school will be close for 10 days..I hope that with this strong measure also here in Italy we will be able to decrease the number of this virus!

I hope that you and your family are well, I hope that all over the world this virus become like zero and we return back to our normal life!

Sincerly

Roberta Capovilla

Hallo Lily,

Last year, with my cousin Roberto Bergoglio and his wife Anita Maletto, I had with 'China Discovery' a nice holiday in China.
We remember well the beauty of the country and the kindness of our guides. 

We are now very sorry for the bad news from China and we hope that all of you is well. 

We are sure that these difficult moments will soon be over.

Cheer up!

Franca Bergoglio

Dear Rita,

During this hard period of time in CHINA our hearts are with the people of CHINA. We listen and watch the news and are deeply sorry for the terrible events in Hubei Province and we see with big sorrow the empty streets in Beijing and many other cities. We are positive that the Chinese medical system together with the people will overcome the Corona virus Disease, but the cost of lives is very high. We see that many people are afraid to go out of their homes, schools are closed and also all public places. Tourists are not coming, which is very bad for the Chinese economy.

My wife and myself love CHINA and the Chinese people. Although we do not know the Chinese language, we have found that we can quite easily communicate with the people in the street, in the train stations and in various places we have visited. The people are very helpful, trying to assist give direction and answer questions.

We are sure that we shall visit CHINA soon. My wife has visited China 6 times. I have been to China many more (over 30). First time in 1992.

We wish you Happy New Chinese Year. We hope life will soon get to normal. We wish you and your family, friends and co-workers in your company to be in good health and happy in the days to come.

Love from Israel and from us personally

Nurit and Beny Arad

HI Catherine,

I am glad you and your family are doing well and thank you for the updated travel itinerary.  We will head your advice and wait to apply for our visa’s. 

I am not an expert on contagions however, I do have expertise on how a country responds to such events.  I am now retired but one of my job responsibilities was to help Los Angeles prepare for such an event.  I understand the painful steps needed to stop the spread of 2019n-Cov and the brave efforts of your people. This is not the end of the world and will end sooner than you think.  I have also seen how far your country has come in responding outbreaks since the SARS outbreak of 2003/2003.

We truly look forward to visiting your country and traveling the silk road.

Take care,

Edward

Hi Wonder,

Although we have never met in person you and your family are in our thoughts and hearts at this difficult time. We wish you safety and health.  Please know we are with you in spirit.

The Kusmierski- Parnell Family 

Hi Wonder,

I hope you are well?    We’ve obviously heard all about the virus currently in China – must be very worrying.    And I expect you’re very busy with guests worried about their travel and looking to change/cancel their plans at the moment ☹.     We feel very fortunate to have travelled last year, or that would be us right now.      We just wanted to let you know that we’re both thinking about you.   We hope you, your family and colleagues all stay safe and well.    China is such a wonderful country, we just hope they can contain and eradicate this quickly so life for you can get back to normal very soon.

Take care,

Kim & Steve

Hi Vivien,

Arrived in Yangon! We had a great trip in China. Thanks for everything!!!

Catherine

Hi Wendy,

I am having trouble with my internet provider. Last week I wrote a fantastic review of you and your guides. It took me an hour.

I sent it off but the whole email just disappeared.

I will write as soon as I change my provider next week.

All the best,

Terry

Dear Wendy Dan,

Your Arrangement was perfect. Thank you again. I will give my opinion to Trip Advisor.

Soon there will be Chinese New Year. I wish you a prosperous New Year with good success for you. Best regards, U.B. Haberthuer.

Von

Hi Vivien,

It was a great trip. Candy was a wonderful guide. The van was extremely comfortable and made the one day trip very easy for my family. We would definitely use her again in the future and recommend her to others.

Thank you once again for helping set up a memorable trip.

Ryan

Hi Zeva,

I was very happy with my tour and tour guide - Susan and the driver did a wonderful job of showing me the city.  I was very happy with the whole experience and would book again with you if I make it back to Chongqing.

Regards,

Debra

Hi Zeva,

My family and I thoroughly enjoyed the tour. The staff on the boat were excellent. I was sick one night and vomited. I think it was because I ate the lettuce the day before. 

Your office was very helpful.

Susan

Hi Tracy,

Everything was great!

Cordially,

Sherry

Dear Mike,

Merry Christmas and Compliment of the Seasons.

Due to our busy schedule and family commitment we were unable to provide you our testimonial as appreciation early.

If my comment on this email can be considered as our testimonial.

Here it is.

Reason why I choose Bamboo Tour to book our Yangtze Cruise was due to 

Mike Liu prompt respond when I log into Bamboo Tour website.

Bamboo Tour quotation was slightly cheaper, payment was into proper channel as well.

Mike professionalism gave me piece of mind when some members in our group had to change passport.

We did not face any difficult issue due to clear instruction received.

Mike and his team were helpful when I asked for additional info and quote several time for our land excursion.

Thank you Mike for your valuable services.

Sincerely,

Juana

Thank you and have a Merry Christmas and a Happy new year.

Thanks again forour smooth running of our tour. And your dedicated and responsible staff like Ruby, tour guide liu and driver luo...

Also we are impressed by Emei mountain resort.

Thank you

Mr thong

I agree to allow my answers and comments below regarding our China travels arranged by your Tour Operator Ms Riley Guo be put on your website.

1.Did your travel consultant of our company quickly reply to your E-mails and were they patient enough to answer your questions?

- Yes, Ms Riley Guo assisted me in planning our entire tour from beginning to end (from Kunming to Beijing) months before our trip, patiently guided me through every aspect of our journey making good suggestions and provided alternates.

- She always replied to my email inquiries promptly, answering all questions I had for her.  She is extremely patient and courteous throughout the "developmental" stages of our planning.

2.Do you have any comments concerning your tour arrangements?

- The tour arrangements were exactly as planned, with the only exception when we encountered a problem where the original plan had to be modified, see answers to Q 4 below.  The Tour Operator handled our problem in a timely fashion to our great satisfaction, in face above my expectations.   When we encountered other minor problems during our tour, we received prompt attention and assistance from Ms. Guo promptly via WeChat and phone calls, often outside of regular office hours.  

3.Are you willing to recommend our service to anyone who also may have an interest to visit China?

- Definitely "Yes".  I have no hesitation of recommending your services to anyone interested.

4.What is your general opinion of us?

My opinion regarding:

- Advice and guidance provided in planning stage: Excellent!

- Ms Riley Guo our Tour Operator: Very knowledgeable, paid attention to details.

- Cost: I found your cost very reasonable and easily affordable.

- Efficiency: You run an efficient operation.

- Accuracy: Ms. Guo's suggestions and plans were accurate.

- Honesty: My travel team and I are particularly impressed by the honesty and integrity of your approach to business and in treating your customers when problems do arise.  I will cite the following Two Examples:

(1)  When Ms Guo made a minor error in our planning, she offered to take $100USD off from our final fees.  When I found out that the fee reduction would come out of her commission I was so impressed with her honesty I declined to accept the fee reduction.  I would suspect many operators would not even inform the client of such errors.

(2) You were not able to book the high speed train ride for us from Yichang to Beijing after the Yangtze River Cruise.  Instead your company put us on a flight for that, and you arranged for a guided day tour of Yichang while waiting for flight time at NO EXTRA costs to us.  It was a surprise and pleasant tour.  

5.Do you have any suggestions on improving our services?

- I think you are already proving a reliable and trustworthy service to your clients as experienced by me and my travel companions.

- The fact that Ms Guo has such a superb command of written English would no doubt be an invaluable asset to your company in helping non-Chinese speaking clients from overseas who want to explore China.

Hi Wendy,

I have submitted a review to Trip Advisor via our Australian site.

Review:

"Wendy Dan organised our Yangtze river Cruise for our group of 6 Australians.  From our initial contact all emails were promptly answered in a timely and professional manner.  Wendy also organised transfers, tickets to the amazing Han Show and train tickets from Yichang to Wuhan.  The ladies that carried out the transfers were excellent and accommodated our needs.  Our cruise ship, the Century Sky was very good - reasonably priced alcohol (for a cruise boat) and very good variety of food.  The ship crew were very helpful and really looked after us. There were only about 130 people on board including 20 westerners. I would not hesitate to recommend Wendy and the Yangtze River Cruise agency to travellers.”

Hi Wonder,

I apologize for not replying earlier. Please find my review below.

Century Glory Yangtze River Cruise November 2019

I arranged our River Cruise through Wonder Wang at www.chinadiscovery.com.  Wonder was superb!  When there was an issue with the email server he phoned to check that I had received the information.  He was patient as we decided on dates and efficiently organized all the details and information we required.

The cruise itself was fabulous.  The Century Glory had only been launched in September 2019 so we were fortunate to be on an almost brand new Cruise Ship.  The ship was extremely well decorated and equipped.  We only booked a basic cabin with the intention of upgrading on the boat.  This wasn't possible as all the upgrades had been completed by the time we boarded.  However, our cabin was excellent and we don't believe that there would have been any advantage in being on a higher deck.  We did upgrade to the higher floor dining room.  We didn't hear any complaints from other guests in the standard dining room but I can say that the food and the service in the upgraded dining room was 5 Star.  All in all the ship staff at all levels delivered excellent service.  English was never a problem and staff in the dining room were able to assure me quickly that my allergy to MSG wouldn't a problem - and it wasn't.

The Yangtze River, Dam and tours were all amazing.  We had wondered if the scenery would live up to the other spectacular sights we have had the privilege to see around China and it did.  The optional tour of the Ship Lift at the Three Gorges Dam was incredible and if you have the opportunity a must do.

All out tour guides spoke excellent English, were knowledgeable,engaging and had a great love of their country and its progress.

An absolutely wonderful cruise, If you have the opportunity I would highly recommend it.  We then followed up with a most enjoyable 7 days in Chongqing. 

Liz

Dear Mark,

I have submitted my review to Trip Advisor. I have to apologize for the late reply as I was very busy last few days . 

Overall it was an excellent arrangement by Mark who meticulously planned every detail and religiously monitoring our schedule throughout and had it executed by the caring and helpful guide Carrie. 

We would like to place on record our heartfelt thanks to Mark and the team in Chengdu, Yichang & Zhangjiajie. 

Regards 

Teo & Lily 

Hi Wendy,

Thank you for the mail received, I’ve meant to reply some time ago already, but unfortunately the days since our return from China has just been flying by.

Our trip was truly an unforgettable and amazing experience.  

Needless to say, to anyone living in China, that we have chosen one of the worst weeks in October to travel as it was rainy, cloudy, cold and just plain miserable but, this said, we still had an amazing time onboard the President No 8.  We were fortunate to be upgraded to two suites and this just made everything perfect...  The suites are amazing, we even had a sky light, right over the  most comfortable king size bed.  This really did not make getting out of bed in the mornings an easy task.

We have decided to take the exclusive dining package as this allows a little more privacy.  We could indulge in the most fabulous meals and allow meaningful and lengthy discussions with the best Changyu champagne till late in the evenings.  Something we don’t always get to do due to our busy schedules back home.

We have managed to go on all the excursions on offer, an excellent decision as the guides were all equally friendly and knowledgeable and the tours truly very memorable.  I can really not single out a single individual.  

I would recommend this trip to anyone.

Kind regards and greetings from a warm and sunny South Africa.

Dalene

Hi Ms. Dan,

Please find the copies of my review.

Thank you very much for your help to assist us to have a great China experience.

Hope you will have more success in your professional future.

Best regards

Dear Riley

We were very happy on your boat President 8, together with our Chines friend Aries Tu who booked the same boat later for herself and her grandmother.

Your organisation and food and tours were excellent. Thank you. And that we were together with a group from Austria at the same table was wise and made us new friends.

We updated our room in the 6 th top floor. On the boat Nina took care of us. She was very friendly and always helpful towards us.

At the moment, we enjoy the last days in Phuket before going home tomorrow.

Best regards an thanks again

Albert

Yanny,

Already submitted the review. I think you are great. Next time if we want to book other tours, we will find you for help again. 

Wendy

Hello Vivien,

I’m back in the UK, suitcase unpacked, washing and ironing done, and I’m beginning to return to UK time as well!

The cruise was excellent!  It was certainly worth paying the extra for the Yangtze Explorer, the service was superb and the excursions both interesting and enjoyable. Thank you too for the transfer drivers.  I’m always a bit ‘on edge’ wondering if a driver will appear (I was let down a couple of years ago) but both men were waiting with a clear sign of my name, and a warm smile when I appeared!

I initially contacted 4 agencies about this cruise but your quick response and personal touch made me choose you - what a good decision that was!!!  Thank you so much for your attention to detail and helpful approach, I will happily recommend you to any other travellers to China.

Best wishes 

Hilary

Hi Lyn

We received all the lovely pandas. Thank u very much. We enjoyed our trip very much. Jason is very pleasant and helpful.

Peggy 

Dear Mike,

Thank you for the arrangement for this cruise. Me and my all friends are enjoy this trip. I have been Tibet once, maybe can go once more.

Willa

Hi Wonder,

Our cruise was great. I am happy to provide feedback to you. However I will leave it till I return to HK next week,

Thanks

Elizabeth

Dear Lily,

All worked out very well and I enjoyed the cruise. Thank you once again for your help.

Definitely will recommend your company if somebody asks me.

Best regards,

Karl

Hi Rita,

We would like to thank you for all the arrangements. 

The cruise was wonderful. 

Nancy was on time and very helpful. 

Best regards from us in Israel. 

Nurit and Beny

Mark,

Thanks for your message.

(1) My wife and I had a very good time on our cruise -- some beautiful scenery, a nice boat, and excellent service throughout our trip. 

(2) You and your team provided us with excellent service and were very responsive to our questions. Thank you very much for your assistance.

Bill

Hi Riley,

I am very happy with the service you have provided.

Yes we were pretty worried that if we would be able to board the cruise and next my hubby leg was infected.

It ended up all good.  Thank you so much for your efficiency.  

I have recommended you to my friends who wishes to travel to the 3 Gorges.

Regards

Daphne

Dear Mrs Wendy,

I would be delighted to write a review about our stay on Glory Century but unfortunately 'Tripadvisor' will not let me.
Thank you very much for your efficiency and your kindness in helping us to prepare this cruise which was a very nice and too short experience.

Ana

Hi Yanni,

Thanks to your efforts, we have enjoyed our trip and safely come back to Hong Kong.  All the transits were smooth and the hotels were comfortable.  Our guide, Carol, was awesome too.

Many thanks,

Youngnan

Hi Jack,

We loved it! We will definitely do it again if we go back to china. The book was lovely, the staff was great, scenery was gorgeous and we loved the entertainment. Wish it could have been longer.

Wilbur

 

Dear Riley,

Thank you for your arrangement and follow up for our China trip. Everything is going well with your help. We got the train tickets once we checked in at Beijing Hotel. Tomorrow we are going to Xian.

The cruise experience exceeded our expectations. We upgraded to executive suite at acceptable price with more spacious room at Level 5 and other privileges including VIP restaurant, free 24 hrs lounge access and free laundry. The cruise manager Jeffrey was very attentive and other staffs are helpful.  The excursions were well organized and the local guides spoke good English.

We are looking forward to our next trip and your further assistance.

Best regards,

Luciana

Dear Riley,

The trip was excellent. Everything about it was wonderful. It was more luxurious than I had expected. The staff were excellent, so kind and helpful. They even cooked gluten free food for me and served me separately. There was so much to do that we were never bored and everything was perfectly organized.  

I would thoroughly recommend this trip to my friends.

The only problem we had (and this is not your fault) was that the taxi from our hotel to the dock dropped us a long way from pier 5 and we had to pay Y100 to the porter to have our bags carried.  Perhaps in the future you could explain exactly how to get to pier 5.

Thank you Riley for such a wonderful trip.

Janine

Dear Mike,

We still are grateful for your service and patience. Your reservation service was very helpful. We still think yours is one of the best options to cruise the Three gorges.

The greetings offer of drink and the rest were a little shocking. We would have appreciated  those arrangements would be settled beforehand.

We would recommend your services.

Yours sincerely,

Javier

Dear Catherine,

We are back in Singapore now.

Wish to thank you for arranging the Yangtze River Cruise, hotel in Yichang and the high-speed rail tickets back to Chongqing.

The crew in the Yangtze Gold 8 Cruise ship were also very welcoming and helpful.

We had a lovely time on the Yangtze River, especially in viewing the three gorges and the lesser three gorges.  The views were splendid.

Would like to update you that the Wanda Orange hotel goes by a different name now and somehow the reception took some time to find our booking.

However, once that was sorted out, everything was fine. We had a good view from our room window.

We were pleasantly surprised with the development and lights in Yichang city too and the lively activities along the riverside park in the evening and morning.

The high-speed train was punctual and the ride was also very smooth.

Overall, we had a very good trip.  Thank you once again for all your help.

Best regards,

Wilfred

 

Dear Mrs. Zeng,

We liked your Arrangement very much and would book your service again.  

Thank you

Josef

Hi Jack,

Could you please pass on our appreciation and thanks to Management and staff at Yangtze River Cruises?

My wife and myself have just completed a cruise from Chongqing to Yichang on 7/10/2019. We wish to say that the cruise was excellent. The land excursions were excellent and interesting.

With regard to the Victoria Jenna, the ship was clean, and ALL crew were very helpful, courteous and friendly and in our opinion did there jobs in an excellent manner.

We also enjoyed the food and the amenities on board.

A big thank you to YRC for the excellent way they handled our booking and the prompt attention to our inquiries along the way.

The Yangtze Cruise was one of the highlights of our trip to China and will always be remembered.

Keep up the good work, we will always, when the opportunity arises recommend YRC and the Victoria Jenna to any of our friends looking for a cruise on the beautiful Yangtze.

Glenys

Dear Riley,

All of us have reached safely to our home. We enjoyed our tour of China a lot. All arrangements made by you were excellent. All the hotels were very beautiful & breakfast was awesome. All the three ladies got the vegetarian food as per our request. We thank you for that. Everywhere the vehicles were comfortable & drivers were good. Guides also took very much care of us as we are all senior citizens. In short all of us enjoyed our holidays in China & will plan to come again there next year to some different places in China.  

I thank once again to you for such a nice arrangement of our holidays in China & will recommend to our friends & relatives the same.

Looking forward,

Best Regards,

Bhat

Hi Leo, 

Yes,  the cruise on the Victoria Katarina went very well. The boat was well maintained (looked in better condition than the Yangtze Gold 5, & 6),  the food was more than adequate,  the tours arrangements went smoothly. 

Thank you for thoughtfully putting me in the English speaking group for meals,  as my Mandarin is woefully inadequate. 

Thanks also for your prompt replies to my queries. 

Best Wishes,

SiouEng

Good morning Riley,

We are still enjoying China, fly Shanghai to Australia today.

The C. Glory was exceptional in all areas, food, cabin/balcony, all good and weather great, so lucky...!!!

English information and cruise staff first class. Alan entertainment officer so friendly along with river guide.

Regards

Neil

Hi Lily,

Thanks very much for organising the refund of admission fees for us.

We had a great time with Jim and really enjoyed our two days with him. The driver was very good too. We are pleased that we made the trip to Wulong.

Thanks again,

Annette

Hello Vivien,

First ...many thanks to my amazing travel consultant Vivien Li. Actually this was my third times joint her arrangements’ tour , she always available to help us during times of trouble and attentive to our demands. I applaud her for her quickness in finding routes and alternative destination. She also are quick to respond & responsibly ,if there is a problem or anything that inconvience us as a grouble.

I would like to also say that despite our large group size of 20 people and the majority of them are eldery tourist Vivian aptly provided them with access to convinient wheelchairs as well as arranging the easiest possible routes for the eldery. I commend Vivian for her great job because our group is difficult to manage and she made our trip enjoyable and convinient. 

We also like to thank you Moon (Kunming)and Nyama (Shangrila) our tour guides for helping the tour going smoothly and make it less stressful for our tour members. Thank you for the clear and concise explanation of the landmark and famous place of the tours. We also like to thank you to Mr. Deng our driver who take us safely to our destination despite the difficult terrain also his friendly & helpful attitude.  

Finally I would say that this tour is great and beautiful. It worth your every penny to go to Yangtze River cruise , Zhang Jia Jie and also Kunming , Dali , Lijiang & Shangrila.

Ilona 

Dear Tracy,

Thank you very much the cruise was excellent, the staff really friendly and the food was great. We had a great time and will recommend you to our friends.

Howick

Hi Wing,

Thank you for your email.  I am just settling back in after the end of my vacation.  We had a great time on the cruise!  

1) The tour arrangements were excellent.  We appreciated the English-speaking guides and the planned excursions were very interesting.  

2) No changes for service improvement, everything was great.

3) Yes, I would use the service again.

One favor I would like to request is that I have not yet received the fapiao from the boat.  We paid for beverage packages, food upgrades, and other items on the ship so I was hoping to get a (personal) fapiao for that.  Are you able to request that?

Thank you again for your help.  

Dana

 

Hello Mark

Thank you for your email. I apologise for the delay in replying but I have had some computer issues that took some time to resolve.

The cruise was excellent with the onboard services (food, accommodation and services) to a very high standard. We had some excellent weather that made the scenery that much more spectacular. I would certainly recommend the Century Paragon to any of your clients.

I have attached some pictures of some of the scenery along the trip.

With my best regards

David

 

(The followings are pictures shared by David.)

Hi Riley,

Thanks for your email and sorry for my late answer.

My response is short and easy: Everything was perfect. Thank you again!

Kind regards

Benedikt

Hi Wonder,

Both my Mum and I really enjoyed the cruise and want to thank you very much for organising it.

The whole crew were amazing, in particular Rebecca our river guide, she made sure we were very well looked after.

Just to let you know, the ship elevator now costs 295 yuan, I think on your itinerary it says 218. It was definitely worth doing!

Thank you again, we will definitely recommend the cruise to other people.

Best wishes,

Amy

 

Dear Jack,

We had a very nice time in China. 

We filled in all the different feedbackforms allready. 

To make a Trip to Longji, it could help to know in advance, that in makes sence to bring a small bag. 

The most important information for you is to know, that everything was perfectly organized. 

Thank you very much

Monika

Hi Jack,

We loved the cruise. The staff was awesome. We felt very special. There was great service and wonderful food.  Steven was particularly helpful. We saw the doctor and he was knowledgeable and made us feel at ease when Dave was ill. The scenery was breathtaking. 

I will pass your name on to others.

Sincerely

Gaye

 

Hi Jack,

My wife and I had a fantastic time on the Yangtze Explorer. We enjoyed the tour very much. We particularly liked our cabin, the fantastic service, and we really enjoyed the cruise across the 3 gorges.

We will definitely be recommending this to our friends.

Best,

David

 

Hi Vivien,

I was very impressed by the cruise director and all the staff who were very friendly and helpful throughout the voyage. The accommodation, facilities and meals were all of a very high standard and the cruise was a very enjoyable experience.

Thanks

Peter

 

The followings are photos shared by Peter.

Hi Wendy,

Thanks. We all got back home safely in one whole piece!.

We are happy with the services provided. You are a response person. You communicated with us frequently and made sure our requirements are met. The quotations provided are clear & reasonable, the payment instructions are clear.

Overall, we are happy with the services arranged.  Because it was a lot easier to get to the faraway places with the organised driver and guide, rather than we have to organise it ourselves at the risk of being ripped off, or given a bum steer.  

We are happy to provide you our group photo so that you can publish it into your website.

On behalf of our group, I thank you once again for your dedicated effort so that we have a great holiday in China.

Thomas

 

Photo shared by Thomas is as following.

Dear Lyn, 

It is good to hear from you. We wanted to say a very big thank you for everything. All arrangements you made for us were perfect and all went very well. We loved the Yangtze Cruise. Everyone was so friendly and welcoming. The scenery was beautiful and the food amazing. We will definitely use you again for any further trips to China and I have already recommended you to friends visiting next year. 

Thank you So much as you made our holiday very special. The guides were fantastic and very informative. We loved China and do hope we can visit again. 

Fiona

Hi Wonder

Firstly I wish to thank you for a most wonderful holiday last week in China that you so professionally and efficiently organised for me. Despite a couple of small hiccups, I found your arrangements for everything very professional and I am also most grateful for your accommodation of several last minute changes and tailoring to my itinerary. 

I have recommended you and China Discovery to others, and have also written up a positive review in TripAdvisor. 

I would be interested in exploring the Silk Road tour, especially the 10-day classic tour. When I checked on the website below for a preliminary quotation, it did not give it to me. Wonder, you know I would like to explore the most comfortable, 5-star tailored tour.  Would you be able to facilitate an introduction to an experienced agent that covers the Silk Road who might be able to help me please?

Again, very well done and I appreciate your great help. 

Regards

June

Dear Vivien,

We thoroughly enjoyed our cruise. Thank you so much.

Anthony

 

Hi Vivi,

We just want to thank you so very much for organising our trip. We are now back in Shanghai all safe and sound.

Everything went so well. We really didn’t understand the Beijing busyness but honestly the trip was a success and we have you to thank. We hope you have an amazing golden week and we look forward to keeping in touch for future trips. Thanks again.

Stevo

Dear Ms. Wing Zeng, Yes, everything went well, we are back in Germany and back to work. We need to say thank you very much again for our strong support and perfect organization of our tour. Time schedule, tour guide, driver & car very perfect. We like that and we like to travel with the organization of your company. Also, our Tour guide, Niki, very nice and friendly, helpful and on every time available for us. We like to travel with her,  she is very informed about local destinations and things to do. We like the tour arrangements and for sure we will recommend to our friends Best regards Christian

Hi Wonder,
Thanks for your message. We are slowly getting back into our normal routine, hence the delayed reply.
The cruise was fantastic. Definitely a highlight of our three weeks in China.
We were extremely impressed with the service provided to us. Our travel consultants handled all queries in an efficient and professional manner.

They were quick to answer questions, and any concerns were addressed in a prompt manner.The cruise was very good. The Century Paragon ship was clean and well maintained. The cruise manager, Jeffrey, had a fantastic sense of humour and glowing personality. The staff throughout the ship were friendly and attentive. The post-dinner events each night were entertaining. The shore excursions were interesting. It was helpful having tour guides communicating with us in English, however some of the guides were less than confident in their English-speaking abilities, and we did not get the same information that was being given to the Mandarin speaking guests. The cruise photographers were able to capture a lot of good memories.

I would not hesitate to recommend your company to friends and family. The service provided was friendly, helpful, and of a high standard.

Kind regards,

Jennifer

 

Hi Zoe,

Everything has been great so far, Zoe. Julia did a great job and we enjoyed our Chongqing experience. And the cruise is great. 

Thanks,

Michael 

Hi Rita,

Everything was great in Huangshan! Zora was a lovely guide.

We are just waiting for out train back to Shanghai.

Thanks,

Beth

(The followings are photos shared by Beth.)

Hi Jack,  

I was going to email you when I got home to say thank you very much - it was a very good trip and with hindsight my only regret is not doing a longer trip to include mount kailsdh and possibly lake namtso. 

They changed the itinerary so I left for Everest a day early and I think the original plan would have been better with one more day to acclimatise, but luckily I was ok and we were lucky with the weather - we saw the top of Everest at night and the bottom of Everest in the morning. 

So I would very much recommend the trip to anyone. The guides were nice and everything worked perfectly.

Thank you very much for all your help. I will look at the chengdu bamboo site when I get home to see what else you offer - I still have about 4 or 5 further Chinese itineraries to work out. 

Kate

Dear Mark,

Thanks a lot for your precious assistance.
The cruise trip was excellent, included the additional excursions and the final visit to the Dam area.
The boat was high-class as well as its lovely staff, headed by Molly (or so), always gentle and available.
Soon I will send you some of a multitude of pictures I have taken along the way.
I have already recommended this experience to several persons and will continue doing it.
As for me, in a couple of years I could make a tour of southern China, Hong Kong and Macao included.
This could be an occasion to get in touch with you again for some other tour arrangement.
For the moment, thank you again and so long.

Alfred

Hello Mark,

Sorry for not responding to you sooner. We got back to home-California on August 19. And I have been ill for almost 2 weeks, finally I feel better.

Yes, we had a great trip in China, except the weather-hot and humid. The Yangtze Cruise was the highlight of our trip. We really enjoyed the history and the cultural along the Yaangtze river, especially the Three Gorge Dam excursion. It was incredible to experience the engineering marvel.

The service on the cruise was great. The arrangment of the dinning table was very thoughtful. We enjoyed our company at the same table at every meal. We appreciated being placed with others who spoke English. 

All in all, the cruise was great. The waitress assigned to our table was fantastic. All the people on the board were friendly and helpful. We had a joyful experience on the cruise. Thank you for suggesting this ship and your attentive service. Attached are the photoes you requested. 

Best wishes,

Manyun

(The followings are photos shared by Manyun.)

Dear Riley,

I just wanted to drop you an email to say thank you for all your help and arrangements during our stay in China. The three guides (Carrie, Diana, Nancy) we had were excellent, and I should be grateful if you would pass on my appreciation to them directly.

We had a lovely time, especially on the cruise which was a wonderful experience.

Once again, thank you for all your hard work in ensuring our stay went without issue. I will certainly contact you again if we decide to do a similar holiday in the future.

With best regards,

Alison

Dear Lily,

I am back in Australia after my Sanctuary Yangtse Explorer cruise with my sister-in-law from England.

All the arrangements went very smoothly, many thanks, and we very much enjoyed our cruise.

I was particularly impressed with the guides on our various tours, especially the young lady in Xiling, who struggled with her English, (so much better than my Chinese!) but had the courage to continue, and put all her effort into giving us a genuine insight into her city. She, and the other young ladies, were lovely. We had many helpful experiences from people during our brief time in China, which is much appreciated when trying to learn a new country.

If I plan another tour in China in future, I will be in contact again,

Kindest regards,

Naomi

Hi Rita,

Thanks for your note !

I was very pleased with your services. You provided everything you said you would and that made the cruise most enjoyable for me because I did not have to worry. I even had good aisle seats on the planes.

I told the summer school program that I would be interested in teaching again in the future. So there is a possibility I might come back. I would certainly consider your company to see something else in China!

Thanks for caring,

Jessica

Thanks Tracy,

We are on our way home. We don't want to leave! Been an absolutely wonderful holiday!

Definitely. Amazing service. Treated like VIPs. Thank you so much. Made very special memories.  

Alfred

Hi Yanny,

I just got back last week, Gmail was hard to open in China.

I am very happy with the tour arrangements, and I am glad that I have you and Mr Jim as local guide. My dad and I had a pleasant day in Chongqing before boarding the cruise in the evening and Mr Jim has managed to fulfilled our requests.  

I’m willing to recommend our service to those who would like to come to China. 

I am satisfy with the service I received and happy with the payment option, especially the last minutes help of purchasing domestic air tickets.

Thank you so much for making this a wonderful trip.

Cheers,

Renee

Hey Vivien,

Sorry I have done it right after our tour but it seemed there was a problem and it didnt show up. now i did it again (in german) and it showed up.

Thanks for caring for us we will recommend you to our friends.

Best regards 

Thomas

Thanks Wing,

Everything was nice.  The internet in China was not, but that is not your problem. That is the reason to not receive and respond earlier.

I am happy with your services and would use them again.

All the best!

Ilia  

Hey Vivien,

We arrived in chongqing today, we really liked the cruise. now we thought that it would be better to have a guide to do some sightseeing in chongqing. Do you think it would be possible for us to book a tourguide over your office for tomorrow 10.00 am? we stay at the glenview itc hotel. Thank you for your help!

Best Regards 

Simona

Hello Tracy,

I am looking back to an amazing holiday in Tibet. You are a big reason of that holiday for me. I appreciate your work and help very much.

Adam

Hi Wonder,

You were very fast and very accurate.

The service of the driver was fine. We were not aware that the park was so far. In fact, for European people fairy mountains are not so surprising as we have already seen this type of landscape. We could see only the three natural bridges that are so gorgeous !

The cruise was good and was quite as promised. People on board were  very careful with us.

I would absolutely like to recommend our company?

Best regards 

Michel

Dear Leo,

We have arrived back home in Germany.

The river cruise was a really good experience.

As I told you earlier on we were really happy with our guide Jay in Chongqing as well as with Nancy in Yichang.

One has to say that your entire organisation worked very well in our case.

Speaking about the staff on board the boat, they were just great. Friendly and always helpful.

Because of the booking situation on board we were offered an upgrade to the explorer suite, and we took it. Awesome. The food was really nice, no problems at all for us westerners, whatsoever.

Overall this was a great experience which we recommend without any restrictions.

Thanks again.

Best Regards

Clemens

Dear Miss Ashley He,

Our tour on the President no.7 was excellent!

You were fast enough to answer my E-mail and patient enough to answer my questions!

The service onboard was very good.

I certainly will recommend your company.

Yours sincerely,

Peter

Dear Lily,

We had a wonderful time on our President 8 Yangzi River Cruise! Our guide, Nina, was very helpful.  I think we were the only English-only speakers on the cruise. 

We got busses from FengDu to Chongqing. 

Thank you for your help arranging the train rides, this cruise and the Chongqing visit with Portia. 

Sincerely,

Margaret

(At the end of our cruise, with guide Nina:)

Hi Wendy,

I posted a review of our time in China on tripadvisor.com. It’s titled “Zhangjiajie—Better than Avatar” if you want to read it. 

Thank you for all you did to make our time in China so wonderful. Everything was so perfectly organized, we were free to just enjoy ourselves. We met interesting people, made some new friends, and ate some interesting food. Eating salamander dumplings was a new experience for us, and so was jellyfish. These were unforgettable experiences for us. If we know people who want to travel to China, we will surely send them to you.

Best regards,

Carol

Hi Lyn,
Thank you for your email. We have now returned from our most interesting trip to China.
My son and I thoroughly enjoyed our cruise aboard Yangtze 8.
Unfortunately my wife had to return to Australia for medical reasons before the cruise and was not able to come with us.
The highlights - Andrew and I  particularly enjoyed the Little Three Gorges excursion and the Mini Three Gorges option as well. We chose the upstairs dining option and appreciated the quieter meals and friendly, helpful staff there.
I have included a couple of our pictures which you are welcome to use if you wish. I would recommend this cruise to others and thank you for your assistance in arranging our booking beforehand.
Kind regards,
Ross

 

(The followings are pictures shared by Ross.)

Hi Wing,

I want to share with my friends. There is nothing to improve i think, it's really good service. I will use your service again, if i need it.

Michelle

Dear Ashley, 

Our river cruise was delightful. Your Email responses were quick, efficient and you provided complete information that was needed for our reservation and check in for the cruise.

The service on board was wonderful. We only had about 100 guests on the ship so there were more cruise service people than guests. We received polite, respectful and quick service from everyone. We especially appreciated the two cruise ambassadors who spoke excellent English. This made some special requests easy to accomplish.

Kind Regards,

Patricia

Hi Wonder，

I have very appreciated your service. Fast and helpful answers.

The cruise experience was good. We liked the ship and the service on the ship. Especially the help of Melody taking care of us as the only non english speaking tourist.

Best regards

Giuseppe

Dear Mr Wonder,

Please find below our feedback

1. E-mails and questions were promptly answered.

2. we really enjoyed the Cruise. The staff on board was very friendly, the accommodations are clean and the entertainment program is very funny. we had a great time.

3. I would definitely recommend yangtze-river cruises

With kind regards,

Michael

 

(The following picture was shared by Michael)

Hi Wonder,

Hope you and your family are well. Congratulations to you on the new addition to your family!  

The cruise was great and we had a wonderful time! The crew was warm and friendly and very attentive and the ship and amenities were nice. The food was generally quite good, and the excursions were fun. 

You were incredibly responsive, helpful and very patient when answering my many questions and concerns! Your service could not have been better!

I would definitely recommend.

Thank you!

Anya 

Dear Lyn,

Thank you for the perfect organization of our trip, we really enjoyed it. I posted a lot of pictures at Facebook and I hope people will discover China and its image among Israelis will improve.

We very appreciate our guides, they were very pleasant and helpful, and our drivers-we felt comfortable and safe.

I will recommend your company to our friends.

Best regards

Sabina

Hi Mark,

Thank you for your email. The Yangtze cruise was wonderful. The staff on board were very helpful, accommodating and positive. The food was lovely, and the weather held up well for most of the cruise. 

I will be back at work from tomorrow (Thursday) and will discuss further with colleagues who are interested in coming with me. 

Thank you again for all of your assistance booking the Yangtze trip (my first ever organised tour inside China, usually I just travel on my own) and I look forward to your assistance with my Tibet trip. 

I’ve included a few photos from the trip below. 

Regards

Tim

 

(The following picture was shared by Tim)

 

Hi Rita,

Yes, everything just ended too quickly.

Both Anna and I are back at work in South Africa, so it is a mad house.

Firstly, I want to thank you for the excellent experience we had, that is 100% as a result of your good planning and execution of your planning.

We will send a further mail with photos as soon as we can.

Secondly, can you please pass on our thanks to all companies, drivers and guides you made use of for our trip.

Everything was PERFECT and we thoroughly enjoyed it.

Kevin

Hi Vivien, 

Thanks for all of your help during our cruise it was very enjoyable and the crew were amazing.

We are now on the train to Zhangjiajie. The driver was great.

Thanks again for all of your help you have made it very easy for us.

Stevo

Dear Wing,

Thank you for your email. We had an excellent trip and have recommended Yangtze River Cruises to other people already. We thought the Victoria Jenna was a good ship in excellent condition and all the staff were very helpful. All the arrangements you made for us went smoothly and we were impressed with all the English speaking guides.

If we return to China we would consider using your service again.

Yours sincerely

Andrew

Hi Wing, 

Our happy trip was completed. I would like to say thank you very much to all of you including tour guides and drivers from every city. Also we appreciated your important perfect arrangement. Hope to meet you and your service for next trip near future. Hope to meet more impressive China again. Thank.

Tun

Hi Riley,

We all are satisfied with this cruise. Thanks for your help. I will recommend you and your agent to may friends.  

Best Wishes,

Luo

Hi Wing,

This was a nice relaxing journey with attentive crew. The cabins were good even on the lower decks. The included tours were all interesting and led by knowledgeable English speaking guides. The cruise we were on was only half booked so there was plenty of room around the ship and in the restaurant. A mix of Chinese and western travellers on board.

You made the booking process a breeze and assisted with a number of other queries including contacting the ship to confirm the dock for us and providing it in English and Chinese. I would recommend the cruise booking your agent.     

Cindy

Dear Rita,

We just returned from our second trip to China, both organized by you from China Discovery.

In 2016, I opted to visit Xi'an (Terracotta Warriors)  and Chonqing, before getting on a Yangtze River cruise. I was a bit apprehensive, having never done business with a China-based travel consultant, but my fear turned out to be completely unwarranted. You and China Discovery exceeded my expectations by providing excellent, knowledgeable English-speaking tour guides that took care of all of our needs - transportation, lodging, some meals, and of course, the tours zero stress, everything was arranged and in place upon our arrival, thanks to your efforts.

This year, we decided to visit Zhangjiajie, and I immediately went through my e-mails to find your contact information. Once again, you did not disappoint me. We had a very tight schedule, but you were able to build a flexible itinerary that allowed us to see all the amazing sites we wished to see, in the all too short time we were in Zhangjiajie. Our tour guide, Carrie, was simply the best. She was prompt, professional, knew her way around the National Park, and most importantly, she had a great attitude. She was able to lead us though about 6-10 miles of hiking each day, and skillfully kept us away from the noisy tour groups that invade the area. Again, zero stress, everything was perfectly arranged.

Your customer service was distinguished and made both trips very easy and pleasurable.

Alan

Hello Tracy,

The cruise was very good, and we thank you for your advises. The crew, the boat, the food and the attractions and spectacles were good, and we spent a good time during the cruise.

We enjoyed the cruise very much in general.

Thank you very much for all , and maybe for your return about our remarks.
Bset Regards
Michel 

Hi Echo,

The Wanyou Conifer Hotel and Ramada Yichang Hotel where excellent hotels.The rooms were of good quality, clean and staff helpful and friendly.

The cruise was satisfactory.

Your help has been much appreciated and we will not hesitate to recommend you and your company to our friends.

Thanks again 

Regards 

Julie 

Dear Catherine,

We returned home after our trip to China. Our Yangtze River Cruise and all of the related tours and transfers you arranged for us were OUTSTANDING!!!  Both of the guides we had, Nancy in Yichang and Alice in Chongqing were both excellent.

Thank you for everything you did in planning our trip. You are the best!!!!

Thanks again,

Daniel 

Hi Mike 

We had a great trip on the Victoria Jenna! My husband and I are backpacking round China and have nothing booked previously so with your quick reply to our emails you made this trip happen for us and we will definitely recommend your company to others! 

You were very professional and a pleasure to deal with. Thank you once again for your services and booking an experience we will treasure for a live time. Wish one day we could do it again.

Cheers

Christine 

Hi Jack

Indeed the cruise was a very nice experience. The service staff on the ship was excellent as was the food.

All in all a experience to be recommended to family and friends.

Have a great day.

Best regards

Tommy

Dear Wendy,

You were super helpful. You were enthusiastic helping to arrange all little details I requested and got everything all organized. The tour was very good. All the guides were waiting for us at the transfer points. They were knowledgeable and helpful.

Zhu

Hi Wendy,

You were very prompt in replying to our questions, even while in China through WeChat.

The tour was excellent. All of our guides made the visits to each location enjoyable and memorable.

We absolutely loved our tour and all our guides. Wendy, you organised a great tour and we would definitely recommend you and your services to our friends and family.

The Great Wall was definitely our highlight, especially as it has been a childhood dream. So happy we went to Jinshanling section. Absolutely glorious day!!!

Thank you so much for organising this fantastic holiday. We look forward to coming back someday.

Best regards,

Stan

Hi Wonder,

We enjoyed the cruise very much.Your guides and drivers were very good. And we are very happy with their services.

Thank you.

Valerie 

Dear Ashley,

You were excellent. You were very patient and thorough in answer my many questions. You always replied promptly and courteously.

The staff of the ship treated us very well I think we were the only English speakers aboard, but they made sure that we always had an English-speaking guide when we went on the excursions. We really appreciated that. The staff were quite pleasant and many spoke excellent English. They were also very well organized.

I would definitely recommend your company!

Lisa

Dear Mr. Wonder Wang!

We loved the three-day river trip. Highly recommended! Great ship. Nice cabin. Friendly staff.

You did a great job. You give us always a quick answer to all questions. Thanks!

Have a good time and thanks again!

Dagi

Hi Wendy,

You tried her best to answer my questions as quickly as possible. It’s sometimes hard because of the time difference in the 2 countries. I was impressed with your English knowledge.

The tour was ok. We upgraded and was happy we did; as the room was much bigger and the food better. The cruise shop staff are very polite and tried their best.

Overall I was happy with your service, thank you!

Sabina

Hi vivien,

Like I wrote in the evaluation form, this day trip fulfills our needs and we enjoyed it a lot. Coffee was very kind and supportive. Thanks for your patient, responsiveness to all my emails and suggestions. 

Johanne

Hello Wonder,

You responded my email quickly even during Chinese New Year holidays. You helped on all my questions and quoting on different cruse lines which helps us to deicide the one fits our needs. The whole querying and booking processing is smoothly and pleasant. Thank you.

The cruise facility is nice and well maintained compares to other cruises we saw on the river. Service is nice and friendly. Overall our experience is positive.

Angela

Hello Wonder,

You were extremely helpful answering my questions by email quickly and explaining all of my options.

The cruise was even better than my expectations. The ship was well-fitted, comfortable and clean. The staff were excellent! And the food was really, really good with plenty of variety. The included tours were well-organized and interesting. 

Thank you again for all your help. Everything worked out perfectly.

Katherine 

Hi Ashley,

We enjoyed ourselves. The food was excellent and the service staff were very caring and helpful.

Mu

Hi Livia，

Guide was great! I was very happy. You were a great help to us in arranging the cruise and our guide in Chongqing.

Pat

Hi Tiffany,

Thank you!

You were very helpful. Cruise was good and we would recommend the cruise

Camille Leca

Hi Wonder,

The cruise and Shanghai didn’t disappoint – the scenery around the three gorges is amazing. All in all, the whole trip was fantastic. We can’t thank you enough for making the trip so successful…. and helping us out with the wallet thing! Have no idea what we would’ve done if you hadn’t been able to help us resolve that so quickly.

Kim

Hi Wonder,

I am back from Tibet. Everything was great!!

Manuel

Hello Echo,

We had a very nice trip thank you

Aline

Dear Mrs.Echo,

After an incredible journey we are meanwhile back in Germany. We would like to say thank you very much to you for the perfect organization of the trip. The boat cruise on the Yangtze was wonderful, the landscape in Zhangjiajie was exciting and breathtaking. Sara was a very friendly, motivated and competent guide. We will remember all of that for a long time.

Dieter

Dear Riley,

The trip was marvelous. People in the boat and guides off board treated us very well.

What to say about the places we visit? They were all so impressive and beautiful.

I would strongly recommend this tour to my friends and relatives.

Thank you.

Manuel 

Dear Vivien,

We had really a great time during the cruise. The boat is really comfortable and we were impressed by the staff kindness and efficiency. 

The meal was excellent and the cleanliness perfect!

Sylvie

Hi Tracy,

Just to let you know we had a wonderful trip to China and thoroughly enjoyed the Yangtze River Cruise on the Victoria Jenna. All your planning went like clockwork.   Many thanks for all your help.

Ian

Hi Livia，

We took you up on visiting Quanjude for duck. It was really good. We enjoyed the Great Wall.

It was great. Loved the small group. Just 4 of us. Joanna was very nice and and did a great job. Driver was friendly also.

Pat

Riley,

We really enjoyed our time on the Century Legend. The trips were great and we had a good time.

Xie Angel

Hello Vivien,

Greetings from Xian. The train journey was fabulous and easy to navigate. Thank you for arranging the tickets for us.

Best wishes

 

Dear Riley,

You are most welcome.  Honestly, you have done it so well.

Thanks for your great help in organizing Mr. Lim’s trip.

Regards

Hi Wonder,

I had a great time and would be pleased to provide feedback. Just give me a few days & I'll get back to you.

Hi Tracy,

The cruse was fantastic and a welcome break in our busy tour of China.

The boat was lovely and the cabins really comfortable. The staff were amazing, really helpful and polite. We upgraded to the upper floor dining area which was once and relaxed for meal times. We also used the Spa and the treatments were excellent.

The cruise itself was great, the 3 gorges scenery was stunning. The trips were also pleasant and interesting.

I’d highly recommend to anyone touring China.

Thanks 

 

Dear Lyn,

Thank you.

My parents enjoyed their time in China and on the cruise a lot. They were very well taken care of! Greetings,

Lisa

 

Dear Leo Li,

I just got back from my trip to China. It was a very nice trip. The Yangtze trip was a highlight!! Too bad we could not go thru the locks with.

Jürg

Dear Ashley，

I want to to thank you for your good service! Also the cruise was very fine and everything on board was o.k. I have to add that the excursion guides were very nice, helpful and courteous!

Seeher

Hi Yanny,

It was very enjoyable. Thank you. 

Tony

Hello Ashley,

This tour is very well organized, very good hotels, Guides were pleasant, helpful and spoke very good English. The driver on the Wulong trip was excellent. The river cruise on the Yangtze River, the Wulong tour and Shanghai tour were very interesting. Also, Ashley did an outstanding job, thanks Ashley. We really enjoyed the trip. A great experience. We would travel with this tour again.

Vu

Hi Wendy,

Thank you yes, we arrived home safely.  Both Jacqui and I returned to work the following Monday so life has been very busy in the two weeks since our return.  You are welcome to use my feedback on your website.

We were more than happy with our Yangtze cruise and enjoyed every minute on the "Victoria Anna".  The ship was only at half capacity for passengers so we took the option and upgraded our cabin. The staff were always pleasant and helpful and the evening entertainments enabled them to display some of their other talents while we learned some of the local culture and history. The food was excellent and no request was too much trouble for the restaurant or bar staff.  

The optional excursions were wonderful, especially the small boats in Shennv Stream.  The highlight however was definitely the Ship Lift and the Three Gorges Dam.  There were two American couples, who were also travelling independently, so we spent a great deal of time with them, both on and off the ship.  By the end of the cruise we were firm friends.  All in all a wonderful cruise.

Booking the cruise and train tickets to Suzhou with Wendy was trouble free and went off without a hitch.  The email correspondence was always prompt and the arrangements perfect.

We had originally booked a tour with Sinorama who went into liquidation in October 2018 so we lost our money.  We decided to travel independently so that we could have greater control over where we went and how long we spent in each place.  Neither of us are shoppers and we like to get outside the cities and go on hikes.  We did have private guides for some of our chosen activities but by the time we arrived in Chonqing we wanted to do something as part of a group - it was not important that they spoke English.  We found a tour company two doors from our hotel and they booked us on a full day tour to Wulong Karst where we hiked as part of a large group - none of whom spoke English and the tour guide spoke only a little English.  That is fine - we are after all in China - and we were hiking, we actually went on two hikes that day.  The total cost of the day, including lunch, was 420rmb for both of us.  This does not compare well with the quote of 5352rmb for the a private tour to Wulong Karst and Dazu the following day.

I would suggest that China Discovery offer group tours, as well as private tours, before the Yangtze cruises. 

I will certainly recommend China Discovery and Wendy Dan to any friends who decide to travel independently in China.

Kind regards, 

Vicky

(The following picture was shared by Vicky)

Broad View on the Deck

Dear Wonder,

My wife and I have finally returned from our cruise from Shanghai to Tokyo which followed our tour with your company.

I wanted to thank you and give you some favorable feedback on our Yangtze River Cruise.

Everything was great and well executed by your staff.

Our interaction with you during the planning phase was excellent as you were very thorough and accurate in your descriptions and responded very quickly to any questions that we had. You were very responsive even during your wedding and Chinese New Year holiday which we appreciated. One suggestion would be to give your American customers the airline confirmation numbers and flight details in advance to allay any anxieties they might have. In the US we like to have such details. Advance details of train tickets or hotel confirmation numbers would be good too.

The Yangtze River Cruise on the Victoria Katerina was also excellent and we enjoyed this part of the trip very much. The Katerina was not quite up to US 5 star standards and we ended up upgrading our suite to the more expensive Shangrila Suite at an extra cost of USD 640. There are very few foreigners on this cruise and the english language tour guides spoke very little english. The tour guides wold speak in chinese at some length and then speak in english very briefly so it was clear we were not getting the whole tour commentary.

The guides you arranged in each of the cities we visited all were excellent. These were Charlie Soong in Chongqing, Coffee in Yichang, Derrick Dai in Zhangjiajie and Laura in Shanghai. All of them were punctual, friendly, polite and knowledgeable. We spent the most time with Derrick in Zhangjiajie and he was really terrific. But we really liked all the guides.

Overall we are very pleased with the service of your company and would recommend you highly to anyone else.

Thank you so much for arranging our China and Yangtze River trip.

Best wishes,

Dennis

Dear Mr Wang,

Here are my answers:

1. Communication fast and everything very good!

2. I am very satisfied with the service!

3. Of course, I recommend your company! Perfect organization and very good service during the trip!

Greetings from train to Beijing!

Dear Vivien,

Of course I'm more than happy to write a review on yourself and your company.  You've done a very excellent job. 

Thanks

Kim

Hi Wonder,

你好！我们都已经顺利结束行程，感谢你的安排与帮助！下周麻烦你抽空把发票寄给我，谢谢！

Hi Vivien,

We had a wonderful cruise with your company. The service from the crew and staff was just perfect, very friendly and helpful at all times. We loved the ship 🚢, the scenery, the people of China. And the food 🥘.  We recommend this cruise to everyone and would do the same again ourselves.

(The following picture was shared by Alan)

Broad View on the Deck

Hi Wing,

We are enjoying the Yangtze cruise now. It was an easy process to get onto the cruise ship after your detailed instruction by email.

For that, we thank you very much.. The cruise ship is of very high standard and we are very happy with your effort and diligence..

Thank you again for keeping in contact with us... I do not have Wifi with my mobile. Therefore I am using the email for communication as there is a terminal on the cruise for guests to use freely...

Kind regards,

Louis

Hi Catherine,

We have returned home to Singapore safely this evening. My friends and I would like to say a Big Thank You to you and your team for making our trip to Zhangjiajie and Yangtze River cruise a successful one. We are impressed with your professionalism in organising, advising and also your prompt reply to our queries and feedbacks prior to and during our tour. We greatly appreciate your efforts not only in making our group tour possible but also a safe, enjoyable and memorable one for all of us. We look forward to working with you on our future trips to China.

Mr. Phang

Hi Riley, 

I am finally catching up on all my emails.  Despite the annoyance of large crowds, we had a wonderful trip.  We are enormously impressed with what we experienced in China.  We so enjoyed the beauty of its nature, culture, cuisine, people . . . .  We will be back.  Thank you so much for all your assistance.  

Sunnh   

Dear Wonder,

Travel consultant Wonder was excellent. Dealt with all our questions promptly and everything was well organized when we got to China.

Cruise was good except for the weather

Yes would definitely recommend the company

Ms. Julie

Hi Wonder,

I just want to let you now I did a trip advisor review for you today. I was so happy to do this for you. Sorry it took me awhile to get this done for you. I had a very difficult time & I am still struggling with the 12 hr time difference. I went back to work also this past week & was still struggling with the time change. Having a hard time this time bouncing back after the 12 hr time change. I want to thank you so much for providing such great tour guides to Mary & I for our trip to China! Make sure you tell all of our guides how much we loved them & what a great job they did for us. We were so impressed! They were always on time when we were suppose to meet!  And very friendly & professional! Would recommend all three of them again to all my friends. I loved the Yangtze Explorer Boat! It was a great recommendation from you to go on this boat!  We loved that there were less people on this boat! And we loved getting more one on one service from the crew! I already have one friend that wants to go on the Yangtze River Cruise & I will be recommending her to you to book her cruise. I will also direct her to my review on trip advisor as well. I can’t wait to come back to China for a Third time & next time I want to do the up river cruise on the Yangtze River Explorer & bring my husband with me. He has never been to China. Each time I come back to China I like to see something different than I did before. So I am sure I will be getting a hold of you this time next year in planning my trip back to China. Thanks again for all your hard work in helping me to plan this trip to China. Let me know what you think of my review & my pictures I included with my review once you have time to check it out! I hope you like the review & it helps your career. You deserve it! You work hard!

Sincerely,

Cherie

4.12

Hi Wonder,

Please see my responses below.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

 Yes, no issues.

2. How’s the cruise?

We both enjoyed it very much.  It was a good way to spend the 3 days we had.  We got to meet other travelers, everything was very clean, food was good, and everyone on the cruise was very helpful.  The entertainment activities on the cruise were surprisingly good.  Some of the downsides were that you could not go to the front deck of the ship, without paying extra, and activities were started too early, with breakfast ended too early at 8am.  We were also told that we could not exit the ship, unless we joined the tours.  I don't think this is acceptable.  You should be free to exit the ship, as you wish. 

3. Would you like to recommend our company?

 Yes, responses were quick and prices seemed competitive.  Quick responses were critical, as we contacted you only 2-3 days before the cruise.

Hello Wonder,

Yes we had a fantastic time on the cruise. I am still travelling and return back to the UK on Monday. I will email the answer to your questions below once I am back home.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, Wonder was great getting back to us very swiftly with answers to any questions we had. He made sure we had all the relevant information before we decided which river cruise to book.

2. How’s the cruise?

We all enjoyed the cruise very much. The staff on board the Victoria Jenna were all great. We upgraded our room on check in and we also purchased the VIP package which included silver service for the evening meal and wine.

3. Would you like to recommend our company?

Yes we would recommend you company to any one who intends to visit China.

Kind regards,

Angela

Dear Rita,

Thank you for all you have done the guide met us at the train station and got us into the ship and thanks to you we were upgraded to s suite the ship is very nice and the service is excellent

We had a very nice tour this morning

I cannot thank you enough as Ibsaid so will write letter on my return to trip advisor and to your company singing your praises

With best wishes

BS Foad. MD

Hello Riley,

The cruise was nice. Beautiful scenery. Good boat, good staff, OK food. We were a bit disappointed by the proposed excursions (the one included in the package and the one we had to pay. Not very interesting).

Anyway thanks a lot for your help

Best regards

Olivier

Many thanks, Zoe,  

I waited to reply to your last two emails until I had finished the cruise.

I had a great visit in Chongqing with Liao Jun who was an excellent friendly guide.  I’m so glad you recommend Wulong and Da Zu which were different but very worthwhile visits.

The Yangtze trip went very well and I managed to do the Ship Lift this morning even though the Yangtze Explorer cancelled their proposed trip. I managed to persuade them to let 3 of us do it alone and then caught a taxi to the Banshan hotel.

Thank you for your consideration in calling the hotel to assist with arranging a taxi to the airport. I plan to leave the hotel around 8 o’clock as my flight departs at 10:25.

When I said my wife will like the Panda tea set I meant we would share it.  We have tea first thing every morning and late afternoon, so it will get much use.

Thank you again for assisting me with my visit which has been most interesting and informative. I have recommended your services to other travellers. Could I ask which company do you work for or are you independent? I notice you have more than one e-mail address.

David

Hi Yanny:

We had a nice time on the cruise. The best part was the side trip to Shenny Stream. My only comment for improvement would be to enforce the no-smoking areas. We couldn't sit outside on the front deck 5 without having somebody smoking nearby. As we understood it Deck 6 was for smoking.

You we're a great help in booking our tour and assisting us with side trips.

Thank you.

Michael

Good Day Ms. Wing

Yes were returned home safely. But I returned with a head cold. I am back to work and my husband continues to enjoy retirement life.

We were very, very pleased with our tour. Our experience was beyond our expectations starting with our tour sites and hotels. We were able to experience transportation that we don’t have here in our area, like the bullet train, subway.

Our tour guides Mr Jeans, Ms Alice, Ms Fay, and Zack were fabulous guides. They all had great knowledge of the English language and of sites visited.

Our only somewhat bad experience was our driver from Chongqing to ship. He drove recklessly and we have no knowledge if Mr. Charlie brought it to the driver’s attention.

Yes, you have our permission to use our comments, pictures and email.

We would definitely use your services again and will definitely recommend it to those interested. Looking back we wished we could have had more time to stay.

Ms Wing I can’t that you enough for all your help and patience with all my emails and questions.

Debbie

(The following picture was shared by Debbie)

Happy China Trip

Dear Ms. Wing,

Sorry for my late response, I was offline for more than two weeks. Now I am returning to my busy life.

Unfortunately I don't have any photos with me, but I agree to let you put my evaluation on your website, if it is of any help.

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

I loved the tour arrangements. Your services were highly appreciated. We enjoyed our trip, not only on board on the Century Diamond, but also in the pre board, when you helped us to arrange everything. Thank you so much, miss Wing!

(2)  Do you have some suggestions for us to improve our service?

We only had one problem.... Arriving to the harbour in Chongqing. None of taxis would agree to pick up us, apparently because there is a city regulation, and certain plates can enter to that area on certain dates. Of course, it is not your fault, but I think other customers would appreciate that piece of information. It was quite difficult to understand that with our poor Chinese. :(

(3)  If you come to China again, would you like to use our service again?

If I need to take a cruise, of course I would like to use your service again. I usually like to travel on my own. But I would recommend yoyr company to other people definitely.

Thank you so much for everything, Wing! The company is really lucky to have a person like you among the staff.

Kind regards,

Ana

Dear Wonder,

The cruise is a great experience. My family and I were happy with it. Please see below for the answers. 

I tried to look for another river cruise with another route for next year but it looks like the Yangtze 3 gorges river cruise is the only river cruise available.  I look forward to further development in future.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes

2.    How’s the experience of the cruise?

Great experience considered it was a river cruise in China.  Certainly Century cruise can learn from the ocean cruises to make their evening entertaining programmer even more successful in terms of variety and quality, but for now those entertaining shows met my expectations.

Best,

Eddy

Hi Rita,

Thank you for putting this trip together for us.  The only thing that could have been better was the weather. Something no one has control of, the views made up for the lack of Sunshine.

I think we made the right choice in our choice of boats and taking the upstream cruise. The smaller boat was less crowded and very comfortable and the crew was outstanding.

Attached are a few Photo's to share.

I will recommend you to others.

Thank you again

Otto

(The following pictures were shared by Otto)

Nice Picture with Kuimen Gate as Backdrop

Panorama on the Top of Shibaozhai Pagoda

Hi Lyn，

We had a wonderful time! The entire tour was beyond our expectation. Starting with Nancy from Chengdu, wonderful patient lady with good command of English. Our bullet train was great and the cruise was fantastic, great service, even even upgraded our cabin to suite. Our guide Charlie helped us for a nominal amount. He is very funny the great gorges museum was wonderful. The highlight of the trip was the three gorges lift which was optional tour every penny was worth it

I will definitely recommend you and your tour agency to my friends , we can’t stop talking about I to everyone we just arrived safely in manila today , also Nancy from Yichang was also great took us on a stroll along the river park and helped us at the airport , I will share some pictures soon take care and good luck Manny and babes (Aida).

Devotta

Good morning Tracy,

Thank you for following up on our Hangzhou tour.

Yes, we had a very wonderful time with Autumn and Mr. Ma, the driver. It was raining the whole day, which did not dampen our spirit because of Autumn's happy personality.

Best Regards,

Mrs. Joaquin

Hi Zoe，

Yes! We had a great time on the cruise!

Amelia

Hello Zoe，

Good evening to hoy. I imagine you are at home already...

Well deserved...!!

Today Is the last day of muy daughters on board the ship..

They had a great time and enjoyed every minute of the tour...

Magnificent...

I will do it without any doubt..

Again...

THANKS FOR YOUR SUGESTIONS..

You were perfectly right..

Excelent choise..

On the other hand, today Is Valentine's Day...

Today we celebrate FRIENDSHIP and I want to take profit of the ocation to send you my regards and good wishes for you, and your family...!!!!

HAPPY VALENTINE'S DAY...!!!

Yours...

Joaquín

Hi Wendy,

Good Morning

We would like to thank you for a wonderful holiday ....everything was great and the guides were fantastic....the service was amazing....I have given your to some people who ask about the holiday so I hope you get some follow up from this

Once again thank you very much

Kind regards,

The Watson family

(The following picture was shared by the Watson Family)

Happy Tour of the Watson Family

Hi Jack,

I would like to say thank you for assisting me on the tour arrangements.

The hotel (Glenview ITC Plaza) that you recommended is very well located and has a very nice room.

Tour guides (David and Fei) are friendly and very helpful.

Overall trip is satisfied.

Hope to deal with you again in the future.

Thanks& regards,

Yap

Hi Ashley,

We found the travel consultant very efficient and all questions were answered to our satisfaction.

The service on board was very good, we were very happy. One thing that we felt was vastly overpriced was the coffee. We were very disappointed with the quality also.

We have already recommended your company to family and friends and would gladly use your company ourselves if we have the opportunity in the future.

Thank you for your new year wishes we wish the same to you and your family

Steve 

Hi vivien,

Thank you for organizing our cruise everything went very good I have been telling all my friends about the cruise and if you want to go contact vivien, many thank you and merry Christmas from all of us in Australia.

David

Hi Lily,

Thank you for your good wishes! We have very good memories of our cruise on the Yangtze River, the crew and guides were very good, we liked our room, the food was delicious.

Thank you again,

Chantal

Dear Ashley,

Here is the survey done below! Sorry that I took awhile to complete the survey. Have attached a picture if up trip. 

Have a great day ahead!

Regards,

Chew Yuen

(The following pictures were shared by Chew)

Happy Family Tour in China

Hi Ashley,

Following is answers to your questions:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

The travel consultant was really great. She was available to help me regardless of the time. I had to contact her a few times to facilitate coordenations and she answered right away, solving every issues promptly.

2. How do you comment your tour arrangements?

The tours were, in general, very good. I received information about the pick-up time the previous day. All worked out nicely and covered the main touristic attractions.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Definitely. The service was very good. I, basically, didn't need to worry about the trip. Also, the price was really good, unbeatable actually.

4. Your general opinion on us?

I'm very satisfied with you. When I return to China I'll contact you to arrange things.

5. Do you have any suggestions on improving our services?

I gave the suggestions to the travel consultant along the trip minor stuff.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes, I'll send them as attachments in this mail and in the next one.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?

Sure.

Amazing Three Gorges Dam

Hi Livia,

We finished the cruise on Saturday morning, with a visit of the 3 gorges dam. The cruise was great - the weather was not particularly good, but rain and clouds make for very nice pictures!

(The following pictures were shared by Linda)

Beautiful Nightview of Chongqing

Hi Livia,

I have written my comments below.

Overall i am satisfied with the arrangement on buying the tickets for us. Especially your service i am rather please. You are responsive and thoughtful to remind us on the timing and the docking berth of the ship on the day of our trip. However the whole trip I rate it as fair partly due to the heavy fog and hazy condition, which we did not see the best of three gorges. I also wrote my comment on TripAdvisor. You can also take a look.

Yes, I’m willing to recommend your service.

You are really trusted.

Yes. I am thinking to travel to Tibet again may be a few years time. Will definitely look for you to see what you can offer.

Rgds

 

Hello Wendy,

I am home now. Sorry for the late response.

The cruise was good; I also enjoyed Chengdu and Chongqing 👍👍

I would like to share some photos with you 🌹🌷🌻 will be sent in another email 📧

Cheers!

(The following pictures were shared by Lili)

Chaotianmen Pier in Chongqing

Happy Dinner in the Cruise Journey

Hi Ashley,

I am good and thank you again for our tour arrangement.  We just arrived home tonight.

1.      Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

YES.  VERY EFFICIENT AND THOROUGH. 

2.      How’s the service of the tour guides during your whole tour?

VERY GOOD.  BTH OUR TOUR GUIDE AND DRIVER ARE VERY KNOWLEDGEABLE. 

3.      Would you like to recommend our company?

YES.  DIFINATELY WOULD.

Best regards,

Hello Ashley,

Everybody is fine, and we had a great time on the President 7.

Answers：

1) We had a great service from you and the company.

2) The tour guide was very pleasant, and went out of her way to satisfy our request

3) I would recommend our company very highly

Thank you！

Hi Leo,

We are back in Western Australia, and have settled in to our normal routine.

Thank you for your wonderful planning of our recent China Tour, all went well thanks to your planning skills. The trip up the Yangtze River was fantastic, with so much to see. Shanghai and Chengdu with so many people was exciting. The Panda Breeding Research base at Chengdu was the Highlight of our tour. The Hotels you selected were Top Quality, and we lacked nothing. We will recommend Chengdu Bamboo International Tours Co. Ltd to All our Friends and anyone planning to tour China. The THREE GORGES DAM SHIP LIFT, would you be able to locate/obtain a DVD showing this, as I have several friends interested in this.

Please keep in touch!

Regards,

Dear Ms. Echo,

Firstly, we would like to say thank you so much for our tour and your work and quick respond. We are really appretiated. You was giving us prompt clear answers and was solving the problems strait away. Great job!

Secondly, the tour all together was well organised and got to know many interesting knowleges about China. Especially our days and our guide Mark in Shanghai. Xian guide was also very good and helpful.

The river cruise went well, only our juniour suit was not what we were expecting at all+location was extremely noisy.Boarging was also very stressfull, you know it. Rest of cruise program and special service and food in our VIP restaurant were perfect! As excuse bonus from your company - ugraded train tickets to business class.

Despite the last negative comment,we like the trip and were enjoying it. We will highly recommend you and your company to our partners and friends.

King regards,

Tatsiana Weber / on behalf from my husband Karl and my cousine Jana.

Dear Wonderful Mr Wang

Just a note to thank you very much for all your help in arranging parts of my daughter trip to China with her family.

They had a great time.  Incidentally they said that the guide in Chengdu (Pandas) was great.

Again Thanks 

Dr. Shimon

Dear Ashley,

I am fine and back in my country.

I really enjoy the Yangtze River tour and thank u for ur support.

Ronny

Hi Lily,

Yes that will be fine to put on your website. Fabulous tour.

My 23 year old daughter & I just finished a trip through China. It was a great experience & some amazing sights. We also stayed 4 nights on The President 7 along the Yangtze River. We went from Chongqing to Yichang. This was a fabulous cruise & the scenery was just gorgeous. I done the included tours & the 2 optional tours as its a one off & not going to see it again. They were well worth it. Lily was fabulous with my bookings & any questions she was prompt with her return replies & help. I would recommend both Lily & President 7 if considering this cruise. We were on the 4th floor. No complaints with our room or anything actually it was 💯%

Thanks again Lily for your help.

Kind Regards

Tracy

(The following pictures were shared by Tracy)

Five Clouds Tower in Fengdu Ghost City

Tracy and Her Family

Sorry Wendy,

message was sent in error.

The Yangtze cruise in October was FABULOUS - thank you for booking me on it- I’ll be telling all my friends how good you are.

Kind regards,

Sally

Hello Lily,

This is Tim, not Christine. We loved the cruise and would recommend it to anyone. Beautiful scenery and interesting shore excursions.

Tim

Hi Rita,

Just back home, due to I have limited wifi in CQ just seen your email, sorry for the late reply.

My friends really enjoyed the cruise, appreciated for the swiftly transfer arrangement in CQ n Yichang, please thank to DAVID, n Fay too.

Attached some of the photo at the cruise n CQ, we really get some attention on our group name”....”

Thanks and regards,

Leow

(The following pictures were shared by Leow)

Short Excursions - Three Gorges Dam and Kui Gate

Dear Ashley,

I'm fine to provide you with a feedback on your questions; you may put it on your site.

1. My mails were all answered the next day, I was very pleased with the services of Ms. Ashley He,

2. The services of the tourguides was fine, all of them service-minded and fairly good Enghlish,

3. I would recommandeer the company since I was services well.

Some remarks: After embarking on the Yangtze Gold 1, the crew asked us for upgrading the Cabin from standaard to 4st Floor, and for upgrading from 2nd Floor dining to 6th Floor restaurant. We agreed and were upgraded for 1000 Yuan to a langer cabin on the 4th deck. The 6th floor diningroom was full, which was a pitty since the rood on the 2nd was not great. 

We were not aware of there upgradabilities in advance, we would have chosen those for sure.

Thank you for your good services,

Best Regards,

Jan

Dear Mrs Wing Zeng,

thanks for asking - yes, I am back home and busy again, but after having enjoyed 4 weeks of fabulous individual roundtrip through China.

Please find my answers to your questions below:

(1) The visit of Fengdu was ok, the visit of the Three Gorges Dam was a bit disappointing because I have expected to enter the technical section or at least to walk over the dam. The additional arrangements (White Emperor City, sailing through Three Gorges Dam, etc.) were very expensive, so that we only chose "Lesser and Mini Three Gorges". That trip was also ok.

Honestly speaking: We came from Yunnan province, where we had excellent weather and where we had visited marvellous ancient cities and temples in beautiful nature. In contrast to that Fengdu was just average and the river banks of Yangtze river often covered by ugly beton cities.

The service itself I would recommend to friends.

(2) The service was excellent, the staff very nice and helpful. No ideas for improvement.

(3) I would use your service again - but for another purpose than a Yangtze cruise :-)

Best regards,

Christoph

Dear Echo!

Everything was very good, and we are very satisfied with our trip. I cannot think about anthing that could have been done better. Give my regards to all our guides and drivers. I really hope that I can give you more business. What is the best time to visit China if you want fairly good weather and avoid the top seasons?

Med vennlig hilsen/best regards

Kjersti

Dear Wing,

Truthfully, can’t thank enough of your timely and impeccable service online.

A. The Yangtze River cruise was excellent. From embarkation to check in, cabin, food and the accompanying itinerary...till yichang.

B. Pretty much up to expectation, except may be the cruise could have provided a souvenir or memento to each guest for a long lasting memory-example: s Victoria Anna Mug!

C. I m keen to go to Tibet and Hunan. Any package that your highly recommend? I am most interested on excursion to exotic yunan with Lijiang or shangrila and hilltribes with padifields, n mystical Tibet highlands.

You requested photos of my YRC, perhaps you can lead me to where I can load or link to your website.

Hear from you soon.

Thank you.

Warmest regards,

Kennet

Hello Mr Wang,

Mrs Lacey and I had a fantastic time on century diamond Yangtze River cruise

Great food, great staff, great views and trips and of course great service from yourself in arranging everything

Thank you so much for your help, we will definitely recommend this tour and your services to our friends

John

Hi Jack,

Many thanks for organising a wonderful holiday. All the guides were kind and friendly especially Lingzy in Beijing, David in Lhasa, Yuti in Chongqing and Zhou Fei in Yichang. Tours and activities were well organised. Flights went fine and hotels were good although wifi was terrible in all places.

Airport collection and drop off at Lhasa should be better and it would have been helpful if you had emailed Airport Hotel in Beijing with Chinese characters.

Best wishes

Raja

Dear Wendy,

We had a very lovely cruise, thank you. The food and service was excellent. Amanda has already dropped us at Yichang East station snd we are awaiting our train yo Zhangjiajie.   

Again, thank you so much for your terrific support. 

Best wishes

Karen

Dear Wonder,

Our entire trip is completed very well. We are all satisfied with your service. You have considered almost every detail during the trip. There is no surprise happened during the trip.

Thanks,

Chingpo

Hi Johnson, 

May I thank you for all the arrangements you made for our trip in China. Everything went very well, and smoothly throughout our journey, thanks to your fabulous service, your patience, and your very friendly input.  I was a bit anxious before the trip, but your kind and helpful self did a wonderful job.

The river cruise was absolutely wonderful. The drivers and the guides were very informative, helpful and friendly. Thanks to all of you, our trip was out of this world!!

We will certainly recommend your services to all our relatives and friends. What a fabulous, interesting country China is, and the went out of their way to help us, even though we had language problems.

Fabulous, fabulous, fabulous! You all did a great job.

THANK YOU. 😃😃😃

Stott

Hi Ashley,

We are ok to post our review on your web site. Unfortunately, we didn’t take photos for the ship. Here below are the questions for you:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, the consultant was very prompt answering our many questions. 

 2. How’s the service of the tour guides during your whole tour

The three guides were good. The first one was excellent. 

 3. Would you like to recommend our company?  

 Yes.

Sami

Hi Vivien,

Thanks for your information. I am glad to say I and my wife satisfied this travel to China. From your plan and all arrangement and implementation, we feel very good. I'd like to recommend your agent to my friends and introduce your all service. Also I'd like to connect with you for my next travel plan.

Thanks for your help and all guides and related people.

Deyan

Dear Ashley,

Thank you for your e-mail.  We enjoyed our trip to China including Yangtze River Cruise.  Below are the answers to your questions.

1.      Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?  YES

2.      How’s the service of the tour guides during your whole tour?  ALL OF THE TOUR GUIDES WERE GOOD.  However, they will be more effective if they enhance thier English speaking skill.

3.      Would you like to recommend our company?  DEFINITELY YES.  Ashley had been very helpful and punctual in replying emails.

Regards,

Agaonkar

Hello Vivien,

We did enjoy our cruise very much and all the arrangements both made worked perfectly.

I will certainly make a review about it when we get home.

(I always review our travels on trip advisor also)

Again Many thanks & all the best!

Maria

Dear Rita,

It was really famtastic!!!!

Thank you so much

Best regards

Katrin

Hi Leo,

The ship and cabin was very good and clean. The Service on Board was perfect.

Regards

Rudi

Dear Jack,

We've been so busy after coming back home. After ending the tour we were for a few days in Shanghai in a conference and then for a week in Athens with the same purpose. We had a wonderful time in China and want to thank you for the tour. The organization was wonderful, all meetings for transfers and for tours were on time, in nice cars with nice guides. All guides were good specially Gila in Shengdu. The hotels were nice, Xian was just amazing. We enjoyed the Yangtsee trip, cabin was confortable.

The guide at the dam was very good with great English.

We would have changed the last day, we had many hours of waiting at the airport for the flight to Shanghai, Amanda was in a hurry to leave us at the airport, we could have done something if suggested beforehand.

Anyway you have a great country and we will certainly recommend the tour.

All the best

Yasmin

Hi Echo,

I'm back at school n would love to say thank you so much for everything Echo!!!  We had a wonderful time in your beautiful country!!! 

The Arca brothers

Hello Leo,

We are glad to tell you that our trip was a success. For the tour we owe it to you and your team's hard work and great services.

When I first called you up to make inquiry for the tour, we were not sure it would work out well. It was your promptness in responses and attentiveness towards details and patience, willingness to tailor the tour as much as possible to our needs that built our confidence.  Your coordination with the local agencies were excellent. The local guides and drivers did a great job and made our tour more enjoyable.

Out trip to Xian was brief but we were certainly impressed by the Warrior Site and the dishes at lunch in the International Hot Springs Hotel.  ChongQin was a beauty and the guide was very thoughtful and remained calm when the driver did not want to go by the scheduled route and argued with her.  By the guide suggestion, for the first time we had a meal of Chinese fast food. The food was like home made and comforting and the price was very reasonable.  The cruise was enjoyable and the crew was amazing. It seems all the staff on board were great multitaskers, each one was doing several jobs, for example a cook was also a performer, etc. Oscar was the interpreter on the boat and he was our group guide and he seemed working day and night and never left any details out, he even made sure that we were to be picked up at next stop off the boat. The scenery along Li River was so beautiful. The guide told us stories about the mountains and places, which made it more interesting. The hotel we stayed at Yangshuo seemed to have more room to improve their services, from the front desk to the restaurants. We are so glad we scheduled the terraced rice fields in our tour, it is certainly worth the trip up there, it is one of the highlights of our tour.

By the way, your website is excellent, especially the self-introduction of staff part. It is good to know a little about the person before calling him or her up for services.

We certainly appreciate your help and great services and will recommend you and your team to anyone who is interested in tours in China.

Thank you again and wish you the best.

Bella

Hi Leo,

Thanks for your email.

We are very satisfied with your attentive service and we are glad to give to you our feedback.

Despite bad weather and some rains, the cruise has been fully satisfactory.

Thanks.

Best Regards

Jordi

Hi Ashley,

You asked for some feedback about the services your company provided for us in China. Before mentioning detailed feedback, I have to say that you gave us a fantastic holiday. Also, you should know that my wife and I are independent travelers who like to do things for ourselves as far as possible and so are perhaps not typical Western tourists.

However, we appreciated that China is very different from Europe and so in the time available to us we would have not been able to see so much and get an understanding of modern- day China without the services of your guides.

For us it was great to know that when we arrived somewhere new there would always be one of your guides waiting for us. It was also good to have you as our guardian angel on WeChat in case anything went wrong such as our delayed flight from Jiayugan to Xi’an. I don’t know how often flights are delayed by nearly 4 hours but this wasn’t really a problem for us because you were able to assure us that our guide, Waldner would be waiting for us.

Your guides provided us with a great service. Lindsay gave us a great introduction to Beijing, Daniel told us so much about Tibetan culture and gave us an unforgettable visit to the Tibetan museum in Xining. Jessica was so enthusiastic and was a pleasure to be with. Waldner told us much about modern China, David did a great job of showing us Chongqing even though the weather was not so good

After we got off the cruise ship Amanda gave us a very pleasant afternoon in Yichang where there wasn’t much to see. She was right to suggest that we might not have got our train if we had gone to the Sanyou caves and so arranged an interesting visit to the Yichang museum instead. We were particularly impressed by Jennifer’s knowledge of Wuhan especially the stories she told us which brought the Yellow Crane Pagoda to life.

After a four-hour train ride to Shanghai it was good to meet Tina who was also helpful in accompanying us to the Airport on the Maglev train.

We were also impressed with the programme that you organised for us. Generally speaking, it was everything that we wanted although there were some items not on your programme that we did see / would have liked to have seen. These were:

1. In Beijing we would have liked to have seen the National Museum of China and go up the tower next to the Olympic Park.

2. In Xining Daniel showed us the Tibetan Culture Museum with it fantastic 620-metre-long prayer scroll. This incredible scroll should be part of any itinerary you offer in Xining.

3. In my free time in Shanghai I went up the Shanghai Tower which was a much better experience than the Shanghai financial tower we went up as part of our tour. This was not just because it was higher but because, unlike the Financial Centre Tower, the Shanghai Tower had an excellent exhibition of how it was built with many photos of old Shanghai.

4. We were sorry not see the Urban Planning Exhibition in Shanghai which was closed on the Monday when it was planned we should visit it.

We are perhaps different from most tourists in that shopping is not our priority. For this reason, some of the shopping experiences that were arranged for us did not add much to our holiday. We do not like the idea of factories and museums that were in fact just tourist shops. In some case such as the Silk Workshop and Tea Museum we had a very interesting explanation of the process but at other places such as the Pearl Museum and Terracotta Warrior workshop we had only a few minutes explanation before being taken to the shop.

Although it’s only a small thing another thing that spoilt things for us was that at some of the restaurants only a small amount of beer was served, perhaps three mouthfuls, yet at other places were given a full bottle.

However, the above are only small points and I must stress that your company has given us a fantastic experience of China that we could not have experienced in any other way.

As well as learning of China’s history the holiday you arranged for us has given us a good understanding of China’s present for which we are very grateful.

With best wishes and thanks again for all your assistance!

David

 

Hi Echo,

That’s paid now!

I keep meaning to email you to tell you we had a fabulous holiday in China - we saw so much and really loved it. Also all your guides were brilliant - they were so friendly and helpful, they knew and told us so much about all the places we visited. Everything went so smoothly and the drivers were all very good and courteous and looked after us and our luggage so well. We can’t thank you enough for organising our wonderful holiday and we will definitely tell our friends and family about you if they are visiting China.

Many thanks

Nicky

Dear Wendy,

It was a relaxing and calm cruise ride on the Yangtze River. The service was good and the personnel working on the cruise was very attentive of its customers.

The food offered on the cruise was medium good and the rooms were spacey enough.

It was a bit unfortunate that there were so many add-ons like Wifi and the drinking plans forcing us to pay extra on a cruise ride which was already quite pricey itself.

In regards to photos, you have our approval to post photos taken by the cruise ship on your website.

Kind regards,

Daan

Hi Rita,

We had a wonderful time on the cruise and everything worked out perfectly.  We were very lucky with the weather – it was a beautiful day when we were travelling through the Gorges and we saw a lot of wonderful scenery. 

I’m not a photographer so I don’t have any good pictures to send you but thank you again for your service and I will recommend your agency and the Century Sun to others who may be thinking about booking a cruise.

Christine

Hi Catherine,

We are now back at home from our wonderful visit to China.

Your help, guidance and suggestions helped to make this a great trip for independent travelers such as my wife and I.  Your quick responses and setting up transportation guides worked really great.  I do not know if we could have arranged to meet train and boat schedules without them.

I would gladly recommend your services to others who have an interest in visiting China.  

Thanks again,

Janet and Gary

Hi Wing,

Thank you very much for your email. Yes we have arrived home safely for over 1 week now. We would like to express our gratitude towards you for arranging the river cruise, the high speed train tickets and the car/driver/tour guide from Chongqing cruise terminal to airport. The cruise ship Century Diamond was safe and clean and all staff on board are courteous and efficient. The young lady serving in the VIP dining room was in particular excellent.

Here I would like to convey special thanks to our guide from the Chongqing cruise terminal to the airport. Her name is Fiona Liu (劉瑤). Flight flying out of Chongqing to Guangdong cities were totally paralysed on 16/9/18 due to typhoon arriving at the time. Although Ms Liu’s duty was to see us through check-in only, she had taken special efforts to see us put up in a hotel in Chongqing by China Southern until seats were available to continue our journey. Her comforting words at the time were God-send for an elderly couple like us. Please kindly pass on our sincere thanks to her.

Finally we are happy to see everything in China going so well and all people working in all trades are striving to make this great country even greater. We salute you all!

With kind regards,

Christina and Cary

Hi Lyn,

We have returned home on Wed early morning after the Yangtze River Cruise on Century Paragon. We have enjoyed the upstream cruise tremendously and thanks for making it possible for both of us. Our request for the choice of executive suite was acceded and we have had a comfortable stay on board the cruise ship (Day 1 Pic). The cruise ship managers, Jeffery and Nancy were helpful and friendly. They provided us with good advice and suggestions and there was never a dull moment on the cruise ship. We were treated with Captain's Bridge Tour (Wheel House) on Day 4 and it was an eye-opening experience. We got to see what's the captain does behind the wheel.

The shore excursion to the Three Gorges Dam and the Ship Lift, boat excursion to the Goddess Stream and land excursion to Shibaozhai Pagoda were enjoyable. We would like to share five pictures  with you and you may place our feedback/comments and the 5 pictures at your website. We will recommend your cruise service to friends and family if they are keen on a cruise holiday.

Thank you

Au Sisters

Hi Lily,

I just arrived in Australia today.

Our group of 4 was very pleased with the excellent organisation of the whole package which included transfers, day tours, Bullet Train, Yangtze River cruise (downstream) and flights from Yichang to Shanghai

Transfers: - each of 5 different transfers were on time, with correct van and English speaking guide with driver. All worked very well and guides were excellent and helpful, making the transfers easy.

Half-day tours: - 2 provided and both were very good. 1st was in Chengdu to the Panda facility, followed by lunch. 2nd was to old town in Chongqing, before going to the cruise. Both tours were very well guided.

Bullet Train: - booking, tickets and to/from train stations for Chengdu to Chongqing worked very well, with guide arranging to pick up tickets at the station and bag cartage from the drop zone to the platform. Bullet train at 300KPH was excellent in 1st class and countryside was beautiful.

Yangtze Cruise: - Century Legend downstream - ship was clean, modern and spacious. We had Executive Suites and VIP dining - accommodation, food and beverages were very good. The cruise and side tours were excellent. We recommend adding the "ship elevator" tour as an addition at the end of the cruise at the 3 Gorges Dam. Only issue we had was getting up and down steps on the steep bank to board and disembark the ship, due to one guest being on crutches. Not your fault!

Flights to Shanghai: - China Eastern - booking, tickets and to/from airports arranged by you worked very well, with no problems. Business class was comfortable and service very good. - Note, the free upgrade to 1st class for one couple did not eventuate - we were all in business, as the plane did not have 1st class.

Overall your organisation of the itinerary to suit our needs and requests worked very well and we were all very pleased at the no problem approach and that all went like clockwork.

This started from your advertised "Yangtze River Cruise" which we then added to with our various requests to include Chengdu and finally getting to Shanghai. Thanks for your assistance in making all the arrangement, which flowed perfectly all the way through - not one hitch. Each guide and we had 4 of them, were good knowledgeable English speakers, who organised everything for us and modified each day to suit our needs.

Thanks for a great holiday, which we recommend to any traveller.

Best regards!        

Gary

Hi Rita,

Thank you Rita for all the help you gave us along the way.  We had a wonderful trip on the Yangtze!

Kind regards,

Jane

 

Dear Wing,

Here my answer to your questions:

1)    How do you like our tour arrangements and are you willing to recommend our service to your friends?

Surely!

The arrangement was great and we are absolutely satisfied. And we are spreading this to our friends and colleagues

2)    Do you have some suggestions for us to improve our service?

Not all the guides are appropriate.

Diana (Chongqing) was absolutely great. Even if it was involve in a simple transfer, she provided a lot of information and really great support looking for the porter and arranging it to the ship (including the stairs).

The guy at Yichang, replacing Amanda, was too hasty. Providing us limited information, having not the tickets ready and leaving immediately the station after a really quick brief (for example: he informed us about the boarding pass/ticket procedure on the train but we were not informed how to identify the coach).

Joy was not so bad, but not providing much information and not properly informed on the "busy hours". Indeed she was not aware of the opening of the wing suit championship.

Letting us impact quite substantial queues in visiting Tianmen Mountain.

All the drivers have been good. The driver in Zhangjiajie was absolutely great (fast, safe and available).

The hotels have been absolutely good and the ship provided a high level accommodation. That was great.

3)    If you come to China again, would you like to use our service again?

Surely!

About:

What’s more, if it is not too troublesome for you, could you please do me a big favor? Could you please take some time to make some comments at Trip Advisor for my job? A simple and short one would be OK and great.

It will be my pleasure.

I assume I have to add my comments in:

https://www.tripadvisor.it/Attraction_Review-g297463-d4331496-Reviews-China_Discovery_Day_Tour-Chengdu_Sichuan.html

Please, confirm it.

Thank you,

Leonardo

 

Hi Riley,

  Thank you for your email. I just spoke with my boss now, they are just landed in Manila and just got out of the airport. 

  He was very happy with the tour. He is also very much impressed and appreciative of you personally. He told me that they really enjoyed.

  Thank you very much for everything.

Kenny

 

Dear Riley,

Everthing went perfect! First we had a Good lunch. Then We visited the ancient town and Eling Park. Dave was such a very Good guide! Now We are on board with Dave helping us. No hassles. Nice room. Thanks Riley

Rodriguez

Hi Vivien, 

we loved it.

We are still on vacation. When we are back, I will give a good feedback. 

We have a few good pics, but I need to get them off the phone first.

Greetings

Georg

Dear Wing,

I want to congratulate you for the excellent service you provided to our group’s recently concluded China Tour. We are pleased with all the travel arrangements you made for us, the planning was meticulous and well thought out and just right.

You have always been on top of everything from the moment we presented you with our travel ideas and it was pleasure to see how you responded to our needs and questions prior to the tour and during the tour and making yourself available to all our needs 

We had few issues down the trip  - needed medical help to one of us  – your immediate response and stepping up to help, arranging medical help and facilitating the transfer was much appreciated. The speed of response and managing the process was excellent and was indeed a great help for all concerned – you are the best and I am glad you were our travel agent.

We also encountered few other setbacks (1) you also, took action to change the unprofessional Tour guide on the 1^st day of our tour - within few hours of my email and replaced with an excellent Tour guide. (2) Helped us, with two other members who missed their in-bound flight.

Each step of our journey we were met by professional guides and drivers (never late!) We were impressed. Our appreciation and admiration of the guides and drivers during our journey remain deeply in our fond memory the exception is Vivian – very unprofessional, rude and does not have the quality to be a guide the only sore point of the tour.

I would like to recommend the following two guides for their exceptional service and delivery – MR Kai in Beijing and Ms. Tutu in Zhangjiajie and these two are the best travel guides we came into contact. Kai is very knowledgeable about history and perfect spoken English. He explains with animations and lot of pride in his work. He is also very caring and always opened for questions and concerned with our safety. Tutu too was knowledgeable, good explanations in English, caring and she was always there to help us by staying with the group till late nights to accompany us to restaurants and help us with the food selection – she was so gentle, kind, caring about our security and wellbeing and touched our hearts.

The Tour company please take note that  Ms. Wing was exceptional and she was there for us throughout our tour and helped us with all our needs,  All the best to China discovery and again accept our heartfelt appreciation and thanks to Wing for her excellent service and she is the best – China Discovery should be proud to have at their service such a talented Travel agent.

This is not the last of our visit to China. There are still so many places to explore, and we will definitely stay with China Discovery and Wing, and will highly recommend them to all my family and friends. Please, share this note with your Manager.

I will provide you more details about our experience with the River Cruise, food, Hotels and sites visited  etc. in my next email and I encourage everyone in our group to provide their feedback as well.

Kind Regards

Shantha 

Hi Wing,

On behalf of all of us on the tour, here is a very big THANK YOU for everything you did for us before and during the tour. 

We really appreciate all your help. As mentioned in Shantha's email. you were there for us every step of the way.  We all are

very impressed with your work. 

Like Shantha mentioned, all tour guides ( except one) were excellent. I have to specially mention KAI ( Beijing) and TUTU ( Zhangjiajie).

I am sorry we were not able to meet you this time but hopefully, some day we will.

Can you please send us email addresses of people whom we could write to about your excellent work? They should know what a great 

person you are. And also, we would like to let China Discovery know the good work done by their guides. And we would like to give them 

our opinions on the hotels and restaurants etc. I think that would help them in the future so if you have a contact person there, send that to 

us.

Once again, thank you very much

Vijit Witane

Hello Lily,

We are still in China .When I get home I will write comments about your service and the tour .We were very impressed with every thing .

Best regards

Judith Bennett

Hi Lily

We have just disembarked from the Victoria Lianna after an amazing cruise. Everything was brilliant, well organised, great staff and amazing scenery. Especially Rebecca, Mirror and Christina made our trip great they are a credit to Victoria cruises.

Thank you for organising the trip for us and being patient with my questions.

Regards,

Stu and Kim

Dear Wonder,

Thank you for arranging a fantastic tour for the four of us on the Yangtze cruise, Chongqing and Guizhou.

You responded to my enquiries promptly and   clearly.
The tour guides David and Jason were very knowledgeable and considerate to us.  They have a good command of the English language. Jason even arranged for the driver to carry a bag for the most senior of our group up and down the Yue Tang hotel in hilly XIJIANG.  This was very much appreciated.

I would recommend your services without hesitation.

Kind regards

Yim Kong Wong

HI Wendy,

Yes, safely back in Australia now. The cruise was very relaxing. It would have been nice to be able to get off the boat when you didn't want to participate in the optional excursions. I also think that the use of facilities, such as the pool, should be inclusive in the price. Staff and service were good. I have attached a few photos.

Regards

Julie

(The following pictures were shared by Julie)

Chongqing Grand Theater at Night

Hi wendy

The trip was Ok, but very disappointed that wifi was impossible for the whole trip-- terrible for such an expensive trip.

Also, charging fees for the pool is unsatisfactory , as is no shade on the top deck ,especially at 30-38C temperatures

Porter charges 25rmb /bag to put on and take off were exorbitant.

Sorry , but CHINA  is too expensive versus the rest of ASIA  and most of the world, which is very hard to believe , as Chinese goods are inexpensive overseas.

CHEERS Ian

(The following pictures were shared by Lan)

Lan and his wife in China

Dear Wendy,

We are back home after this great well-organized trip. We would like to thank you for your great work. All the arrangments you worked on coordinating were on time and in place. The guides were helpful and drivers brought us safely to our destination. I would like to thank you personally for the special effort you put into making right the glitch caused by the flight delay. I'm sorry it ruined your Sunday afternoon. Please let me know if there is an unsettled bill for the hotel in Kunming airport in case the airline didn't reimburse you for it (usually they do because it's their fault).

Again, thanks for your efforts who made this trip to China such a great one.

Best regards

Rubi

(The following pictures were shared by Rubi)

Rubi and his family in Shanghai

Dear Mrs. Wang,

We just got back home and we want to thank you once again for your help in organizing our China trip.

The cruise has been very interesting and we learned so much about the country and the people.

It has been a memorable experience also thanks to our exceptional guide, Kevin Bao, who accompanied us in Beijing.

Many thanks and all the best for your future!

Kind regards

Elena & Willy Noser