Jack Li- Our Experienced Yangtze Cruise Advisor

Dear Jack, good morning!

Glad to see you! Thank you for your mail!

The trip was great! Really well organised!

Additional THANK YOU to the manager of the boat called Alina who took the special care about us.

Best regards,

Svetlana

Dear Jack,

Our trip isn't over yet, but I wanted to thank you for making it possible. It has been a very interesting trip and the big difference was made by the great Victoria Sabrina. Excellent service, very friendly crew, very good English and everything has been great. This is also what I think of your work, thank you very much and we will recommend and continue to use your services in the future. We appreciate your work.

Angelina

Dear Jack,

I hope you are well.

Thank-you very much for your advice it is very useful.

I hope you and your family are safe and I hear that in China things are getting better.

I wish you all the best,

Patrizia

Thank you Jack for your email advising on corona virus and updating on the status of the virus in China. We are also following the case not only in China but all over the world. We hope that a vaccine is found soon so that the economy can return to normal. I can understand that the tourist industry is hard hit and hope that China Discovery/Tibet Discovery is able to maintain its operation until this problem is resolved.

Glad that you have read the ongseokkim website. If you so wish, recommend it to your colleagues, friends, family, etc to read. As my father's original root and thus my root is China, our history may be of interest to people in China especially those with surname of Wang.

With peace and harmony

Eng-Joo

Hi Jack,

I hear China continues to recovery from the Virus. I'm happy to hear that and hope you remain well.  

The US has begun to respond strongly to the outbreak. Asking all people to work from home if possible, closing businesses, cancelling large gatherings, closing schools.  My company has asked us to work from home so I am working from home for the next 4 weeks. Unfortunately, testing is not available unless the person has symptoms, recently traveled, and is at high risk. They are working on releasing more test kits and slowing the spread of the virus.  My thoughts are with Italy and other countries that are fighting this terrible virus.

My best wishes to you and the people of China for you continued recovery.

Barb

Dear Jack,

Thank you for your thoughtful help and advice at this time. Much appreciated. We are happy that things in China have improved and you and all Chinese are an example to the rest of us. Soon it’ll be the anniversary of our holiday in China. We frequently look at the photos and remember all the beauty we saw and the kindness of the people. Brendan and I are being very cautious. Our daughter lives with us and she is very caring and amusing and we cannot ask for more. Our leader, Leo Varadkar Is an exceptional person whom we trust and appreciate. This too will pass. I hope you and your family are all well. Also the excellent company you work with will no doubt emerge again and will we wish you all the best. Kindest regards.

Honora and Brendan. 

Hi Jack,

TQ for good advice. Hope all of you and family at ChinaDiscovery are fine.

Here in Malaysia, the number of cases are increasing .Our government had just ordered a lockdown for two weeks-no travel outside home except for emergencies and for food.Except for essential services , all businesses also closed. Hopefully it will not have to be extended after that.

Rgds,

Ngeow

Hi Jack,

We loved it! We will definitely do it again if we go back to china. The book was lovely, the staff was great, scenery was gorgeous and we loved the entertainment. Wish it could have been longer.

Wilbur

Hi Jack,

Could you please pass on our appreciation and thanks to Management and staff at Yangtze River Cruises?

My wife and myself have just completed a cruise from Chongqing to Yichang on 7/10/2019. We wish to say that the cruise was excellent. The land excursions were excellent and interesting.

With regard to the Victoria Jenna, the ship was clean, and ALL crew were very helpful, courteous and friendly and in our opinion did there jobs in an excellent manner.

We also enjoyed the food and the amenities on board.

A big thank you to YRC for the excellent way they handled our booking and the prompt attention to our inquiries along the way.

The Yangtze Cruise was one of the highlights of our trip to China and will always be remembered.

Keep up the good work, we will always, when the opportunity arises recommend YRC and the Victoria Jenna to any of our friends looking for a cruise on the beautiful Yangtze.

Glenys

Dear Jack,

We had a very nice time in China. 

We filled in all the different feedbackforms allready. 

To make a Trip to Longji, it could help to know in advance, that in makes sence to bring a small bag. 

The most important information for you is to know, that everything was perfectly organized. 

Thank you very much

Monika

Hi Jack,

We loved the cruise. The staff was awesome. We felt very special. There was great service and wonderful food.  Steven was particularly helpful. We saw the doctor and he was knowledgeable and made us feel at ease when Dave was ill. The scenery was breathtaking. 

I will pass your name on to others.

Sincerely

Gaye

Hi Jack,

My wife and I had a fantastic time on the Yangtze Explorer. We enjoyed the tour very much. We particularly liked our cabin, the fantastic service, and we really enjoyed the cruise across the 3 gorges.

We will definitely be recommending this to our friends.

Best,

David

Hi Jack,  

I was going to email you when I got home to say thank you very much - it was a very good trip and with hindsight my only regret is not doing a longer trip to include mount kailsdh and possibly lake namtso. 

They changed the itinerary so I left for Everest a day early and I think the original plan would have been better with one more day to acclimatise, but luckily I was ok and we were lucky with the weather - we saw the top of Everest at night and the bottom of Everest in the morning. 

So I would very much recommend the trip to anyone. The guides were nice and everything worked perfectly.

Thank you very much for all your help. I will look at the chengdu bamboo site when I get home to see what else you offer - I still have about 4 or 5 further Chinese itineraries to work out. 

Kate

Hi Jack

Indeed the cruise was a very nice experience. The service staff on the ship was excellent as was the food.

All in all a experience to be recommended to family and friends.

Have a great day.

Best regards

Tommy

Hi Jack,

I would like to say thank you for assisting me on the tour arrangements.

The hotel (Glenview ITC Plaza) that you recommended is very well located and has a very nice room.

Tour guides (David and Fei) are friendly and very helpful.

Overall trip is satisfied.

Hope to deal with you again in the future.

Thanks& regards,

Yap

Hi Jack,

Many thanks for organising a wonderful holiday. All the guides were kind and friendly especially Lingzy in Beijing, David in Lhasa, Yuti in Chongqing and Zhou Fei in Yichang. Tours and activities were well organised. Flights went fine and hotels were good although wifi was terrible in all places.

Airport collection and drop off at Lhasa should be better and it would have been helpful if you had emailed Airport Hotel in Beijing with Chinese characters.

Best wishes

Raja

Dear Jack,

We've been so busy after coming back home. After ending the tour we were for a few days in Shanghai in a conference and then for a week in Athens with the same purpose. We had a wonderful time in China and want to thank you for the tour. The organization was wonderful, all meetings for transfers and for tours were on time, in nice cars with nice guides. All guides were good specially Gila in Shengdu. The hotels were nice, Xian was just amazing. We enjoyed the Yangtsee trip, cabin was confortable.

The guide at the dam was very good with great English.

We would have changed the last day, we had many hours of waiting at the airport for the flight to Shanghai, Amanda was in a hurry to leave us at the airport, we could have done something if suggested beforehand.

Anyway you have a great country and we will certainly recommend the tour.

All the best

Yasmin

Hello Jack Li,

We really enjoyed the cruise, great food, staff , very clean and  English speaking. They tried to upgrade us, we didn't and it wasn't necessary.

Thanks!

Jennifer 

Hi jack,

Great trip great staff great guides and great entertainment. Very informative and Shirley was great.

Thanks a million

Kevin

Hi Jack,

Thank you very much for helping me organizing our trip so successful and smoothly. One word to said it all “excellent “. You and your company will be highly recommend by me to my friends and colleagues. Again, thank you for everything.

Regards,

CHRIS TRUONG

Hi Jack,

We really enjoyed the cruise. The boat, food, crew and tours were excellent. Thanks for making our booking.

Kind regards,

Karen

Hi Jack,

So good to hear from you!  Yes I came back to Canada on April 22 and am still adjusting the time difference.

Thanks for your help. We had a very good cruise down the Yangtze River.  Everything went as planned.  We were very much impressed by the smooth operation by the ship crew, despite of the large number of passengers.  One thing particularly surprised us was that passengers could board the ship as soon as they come in, which does not happen often in China.  This has eliminated the long lines and waiting.  All the shore excursions were well-organized without a glitch.   Unfortunately the weather was wet but that did not damper our enjoyment with all the sightseeing.  The food onboard was also very good.  We also appreciated it very much that your group had actively made contact with the ship in advance to fix the transportation to the Yichang train station.  Because the delay caused by the tour to the Three Gorge Dam, we thought we were going to miss the train to Zhangjiajie.  But the two ladies sent by your agency did a great job to rush us to the train station.  Not only they came very early waiting for us, they even called the train station to find out details of the layout of the train station so that we could go straight to our train without any delay.   Because of their all-out efforts, we got to the train station some 20 minutes ahead of the time, which was absolutely impressive.  If we are ever going back to China to visit your area, I know which travel agency to use.

Please extend our sincere gratitude to those ladies and please feel free to use my comments on any of your promotion info material as you see fit.  

Jay

Hello Jack,

It was one of the best trips we have ever made in China. My whole family enjoyed every single hour of it. It was impressive, exciting but also quite relaxing at the same time. We would definitely recommend to those who are interested in ancient history, who enjoy beautiful nature landscape and can value the great engineering achievements in bending the power of the fascinating Jangtze!

Best regards,

Van Hau

Hello Jack.

We were very happy on the century emerald. The staff was very helpful and friendly. The land tours where perfectly organized and interesting. Only the visit in the 3 gorges project was insufficient. Bad weather ( not yours) and missing the most interesting point ( the technik and the view from the low point of the wall.) We would however recommend the tour with you to our friends.

So long

Maria

Jack,

The trip was wonderful. Very well organized and good guides. It was exhausting travel, especially from Yichang to Zhangjiajie. The sleeper car was not so clean, but I realize that was the first class car on that train.

All the guides were excellent. Very helpful and eager to please.

Thank you for your help

Josephine

Hello Jack,

All went very well, the service at the cruise ship was superb and Wendy organized ZJJ very well indeed.

Appreciate all the coordination and your follow up.

Thanks again.

Warm regards

Angeline

Hi Jack,

The cruise was great! We loved it and we found it very relaxing, and a great way to see some beautiful sights. You were so helpful in helping us plan our trip, would I be able to recommend your name and e-mail address to people in the future who would like to plan their holidays with you?

Thanks,

Tara

Good morning Jake,

We have arrived home and can’t THANK YOU enough the trip you organized and planed for us, was the best ever. All 6 of us thank you, everything went to time and all the drivers and tour guides were terrific.

The vans that picked us up were clean and had good air conditioning. The tour guides spoke clear English and very helpful, they knew a lot about your country .

We could not fault a thing, it was a 10 out of 10 for all of us,the other 2 couples said that it was the best holiday they have done I agree.

We would be recommending you to all our family and friends.

I hope one day to come back with my children and grandchildren.

You have a beautiful country and lovely people.

They Yangzi River cruise was a high light and the ship was great I would recommend the Century Legend it was so quit and comfortable to travel on, we upgraded to the 6 floor[ dinning] and that was the best thing we did.

Thank you and hope to do business with you again one day.

Helen, Fay and Wally were all terrific tour guides and very helpful , would recommend them.

Many thanks,

Marina

Hi Jack.

It was more than great.

Special Gracie did organize everything perfect.

Gave the best advice

Dinner, lunch and breakfast were good .

Thanks a lot.

I will tell my friends,

Best regards

Joop

Hello Jack,

We enjoy the cruise but it's a shame that you don't provide a light meal the first day, registered between 18 and 20h1/2. The captain diner was a mistake, poor service, cold food... petty because the waiters where very friendly.

The visit of the dam is a shdow of a visit, too far away, no seen on the spot and the pseudo entry through the visiter center is a jocke.

Days 2 and 3 were a good experience, nice scenary, nice people.

Best regards.

Jacques

Hello, Jack!

It's very funny... but now it's ok

So,

the whole trip was awesome, ererything - the ship, the crew, excursions,servises l loved so much

Nature and surroundings were amazing and l've learned a lot about China

The only pity was locks out of order - for me locks is very interesting part of river cruising and l've seen a lot in Russia and Europe

So, Jack, thank you very much, l really left a piece of my heart in China!

Kindest regards,

Yuri

Hi Jack

We are back home in Australia now.

The cruise was great. Wonderful scenery, interesting sights and a well organised ship. We were especially happy with the service received from the on board guide, Elissa, who made sure that we knew and understood what was going on and having English speaking guides at each of the side trips made the cruise all the more enjoyable and interesting. The accommodation was quite satisfactory and as expected. Service was good and we found the beds quite comfortable which was not our experience in many of the hotels where the beds were extremely firm to rock hard. The cabin temperature was a little to hot but with the ability to leave the balcony doors open, we were able to have a comfortable nights sleep.

Many thanks for your effort in arranging the cruise for us and keeping us informed.

We would have no hesitation in recommending Yangtze River Cruises and Yangtze Gold Cruise vessels to others.

Regards

David & Lynn Wallace

Good day Jack,

Overall the trip at Yangtze Cruises is ok. Thanks for the arrangement.

Peter

Hi Jack,

Well, here it is, just a little over a month since our amazing trip to China and Hong Kong. We are still talking about it, people are still asking about it, and we wish we had more pictures and a journal to document our experiences. We must remember that the next time.

We have not submitted information regarding the services provided by China Discovery during our trip. I would like to work on that, however, I need the names of our tour guides to help my memory. Would you please send me the first name of all our guides you provided on our tour? I made comments for every survey that each guide gave us. I hope they turned them in to you. Anyway, I will wait for you to email me their names so I can respond to the survey. Yes, if there is any comment or advice in my survey response which could be of help to your company, then please use it in your advertisement. As for pictures, we will send them if we feel they are striking and worth publishing.

Thank you again for an awesome tour! We will be sure to use your services whenever we are in Asia.

Ellen Carvalho

Dear Jack,

We are back home, happy with the trip we had in China.

Our 'Evaluation Form' is attached.

Thank you so much for all arrangements you have made on our behalf.

We hope to meet you in person during our next trip to Beijing.

Best regards,

Noah

David

Hi Jack,

I'm sorry I have not written before to thank you for arranging the cruise. It was so good of you to contact us in Shanghai to say the plans had changed and we got the bus OK to Nanjing. We had a wonderful time and we're really pleased to have booked the suite room as it was very comfortable for our stay on board the Victoria Sophia. We had some really enjoyable trips too, and I enjoyed the walking along the Yangtze very much.

Thank you Jack. I will keep your contact details because perhaps you can help with another China trip next year.

Yours gratefully,

Ellie

Jack,

Cruise was good, and your services were helpful.

Irfan Malik

Jack,

We had a fantastic trip and we enjoyed it very much.

Thanks philip and michelle

Dear Jack,

Thank you for your follow up.

They enjoyed the journey.

Thank you for your kind support!

We look forward to work with you again real soon!

Regards,

Kennix

Dear jack,

I am sorry I have taken so long to write. June and I did not return to Canberra until 18th and since then until today I have had a problem with my computer. We had a wonderful cruise. Everything went well and we enjoyed all we saw and learned about that amazing 3 Gorges project. We enjoyed the cruise and found the crew all helpful and friendly. Yes there was a small delay at Yichang but that did not matter. We were well cared for by the cruise Director and Hotel Manager on the ship until our transport arrived. They also spoke to you. We were not put out or worried about that short delay. Thank you so much for your organization of our cruise and for the transport connections. Our visit to Shanghai also went well and we have had a lovely holiday.

Yours sincerely

Margaret and June

Hi, Jack!

It was wonderful, one of the very best parts of the trip. All of my travelers loved it. The facilities aboard ship, the food, and the entertainment were splendid, and we loved the shore excursions. The Gorges were beautiful, of course.

Thank you so much for creating this unforgettable experience!

David

Hi Jack

We really enjoyed our Yangtze Cruise on Victoria Anna. The boat was really good – not too crowded and the rooms were clean and comfortable with nice big glass doors to see the views. The included activities were fun, and we also enjoyed going ashore on our own when we could despite being told in the daily notes that we couldn’t! We enjoyed meeting the other guests seated at our table, and the food was plentiful and pleasant. We were lucky with the weather – although it was quite hot, it didn’t actually rain during our trip. It was great being able to sit out on the covered deck in front of the Yangtze Club and watch the passage through the gorges with a nice breeze blowing to keep us cool.

We would definitely recommend a cruise on Victoria Anna to our friends and family.

Kind regards

Andrew and Linda Norton

Hi Jack,

Yes, the Yangtze River Cruise was meaningful and interesting. it was a wonderful trip!!

Thank you!

Soyeon

Hi Jack,

We had a great time. We were only 2 of 6 foreigners (there were 350 passengers) but they had a few English speaking crew. 

The food was satisfactory and plentiful. The views were fantastic. All in all a great experience. 

Cheers,

Darren

Hi Jack.

The tour was very good. I especially liked he 3 gorges museum.   

Also added a visit to another old building. The sign called it the Huguang Guild house. That was the highlight.

Tour guide was very enthusiastic about Chongqing and all the reasons I should come back.  

Thank you.

Sue Hartfield-Wünsch

Hi Jack,

We did enjoy the trip and posted pictures on social media. many of friends liked the same and if they ask me I would definitely recommend you.

regards
mac

Jack,

The cruise was very good.  It did meet my expectations.  Many thanks for helping out.

Cheers
Jean-Etienne

Hi Jack,

As an online travel agent, you were very helpful by offering great service and reasonable prices. Thanks for your organization of several trips for me in China (e.g., Yellow Mountain, Beijing and Yangtze River cruise) and your advice and support were just great. The arrangement of car, guide, hotels, transportation and food was perfect and the prices were very good. I will recommend you to all my friends. Thanks again.

Gabriel

Hi Jack,

I’m back in Canada - the tour was good, exactly as promised, the boat was in good shape, the staff friendly, the food was good and varied and the drink packages were good value for money. There was a good mixture of western and Chinese and the crew managed to provide good communication for the projects. The scenery and trips were good and the crew night performances were excellent.

Thanks

John Dellevoet

Hello Jack,

I'm sorry that I have not been able to reply earlier but often I find my personal email is not easy to use when I am in China.

Our Yangtze Cruise went like a dream. The transfers worked well & we were able to spend some time on a short tour of the center of Chongqing which we had not anticipated. The Century Paragon was a beautiful experience. Everything was spotlessly clean and well presented. The tours were very good (we did not take the optional extra trips). At the end of the cruise our guide transferred us to Yichang SanXia airport in good time for our flight to Hangzhou.

We would like to thank you for all the smooth arrangements and will definitely be recommending your services to our friends.

Best regards

Roy Broadhurst

Dear Jack,

The weather wasn't great, but the rest was fine.

We were offered a discounted upgrade to suite on arrival, which we accepted. The cruise and sights were interesting, the food and service were good. We enjoyed the private forward-facing balcony. All in all, very enjoyable.

Thanks

John

Hi, Jack Li

We are on the way back. Everything went fine and we enjoyed it. Thank you for making the cruise trip and such a great experience.

Gabriel Weimann

Hi Jack,

Hope you had a good Golden Week holiday!

I am writing this to let you know that our trip was great and everything went as per plan. The cruise ship and its facilities were very good and the crew service was excellent. Thank you for making all the arrangements and making this trip a memorable one. I will definitely recommend you and your company to my friends.

Regards,

Priya

Hi Jack,

It was really great - thank you! We thought it was a great ship and loved all the excursions.

Cheers,

Christine

Hi Jack,

Everything went great, we had no problems finding the boat, the room was perfect and the trip went smoothly. We joined all the shore excursions and had no problems.

Thanks for everything.

Anna

Dear Jack Li,

We enjoyed the river cruise much. The staff on board was very engaged and the scenery was in spite of some rain and clouds impressive. The presentation of the Chinese medicine by the ship doctor has been of special interest for us. Everything went as it should!

Best regards,

Hansueli Bruderer

Hi Jack,

Thank you for all your arrangement.

We have enjoyed our day tours in Xi'an and Wuhan very much. We are also very happy about the pick up arrangements and the cruise. All thanks to your efforts and very much appreciated.

Regards,

Richard Lau

Hi Jack

We have finally reached our new home in Kazakhstan after a month of traveling by train all the way from Saigon, Vietnam.

Without a doubt our Yangtze River cruise was the highlight of the trip and highly recommended. Not only is the scenery breathtaking, but the staff on board the Victoria Selina went above and beyond to make sure our stay was enjoyable. Everything from food to daily excursions left nothing to want.

Thanks once again.

Regards

Grant

Dear Jack,

Despite the changes due to natural disasters, it was an excellent trip.

Thanks so much for your great service

Roberto Andrade

Hi Jack,

We are enjoying the cruise very much. The room is spacious and nice the crew very friendly, the food exceptional, and we just came back from a magnificent dance performance of members of the crew. We had a super interesting excursion. Thank you thank you!

Michelle Perris

Hi Jack,

I just got back from China after almost three weeks there. After the Yangtze River cruise I joined a tour with my sister and went to Xi'an and Shanghai.

The cruise and the sleeper train that you arranged for us went very well. The cruise was beautiful and we had English speaking guides on the two excursions. We managed very well taking taxis to and from airports, cruise ports and train stations.

Thank you for making the arrangements! I would recommend you to friends going to China and if I go back I will contact you again.

Sincerely,

IngBritt Sholder

Hello Jack,

I will be writing a trip advisor review shortly to recommend your services to any one that is wishing for a great tour of the Yangtze. I had a wonderful time and can not thank you enough for all your help. I was extremely excited to be able to pass through the ship locks and the scenery was amazing!  Overall the trip, accommodations, and transfer service was exceptional.

Thank you again for everything and best regards,

John Soares

Hello Jack,

I want to give my compliments. The driver picked me up promptly at 5:00 am and not only did he help with my luggage and get my ticket, he waited with me since the train station was completely empty at that early hour. Extremely polite young man. I have arrived in Yichang and look forward to exploring the city before the cruise on Sunday. So far Yangtze River Cruises has provided exceptional service and made my travels very easy. I look forward to writing a positive review on trip advisor so that others who wish to travel to China will not fear and use your travel company.

Thank you for all the help.

Best Regards,

John Soares

Hi Jack,

We are back home savely. Thank you for all you did for us when we was visiting your country. We will never forget everything. We loved all our guides and drivers they were so sweet and helpfull.

Love,

Tania