Tracy Tan - Our Top Yangtze Cruise Specialist

Thanks Tracy,

We are on our way home. We don't want to leave! Been an absolutely wonderful holiday!

Definitely. Amazing service. Treated like VIPs. Thank you so much. Made very special memories.  

Alfred

Hello Tracy,

I am looking back to an amazing holiday in Tibet. You are a big reason of that holiday for me. I appreciate your work and help very much.

Adam

Hello Tracy,

The cruise was very good, and we thank you for your advises. The crew, the boat, the food and the attractions and spectacles were good, and we spent a good time during the cruise.

We enjoyed the cruise very much in general.

Thank you very much for all , and maybe for your return about our remarks.
Bset Regards
Michel 

Hi Tracy,

Just to let you know we had a wonderful trip to China and thoroughly enjoyed the Yangtze River Cruise on the Victoria Jenna. All your planning went like clockwork.   Many thanks for all your help.

Ian

Hi Tracy,

The cruse was fantastic and a welcome break in our busy tour of China.

The boat was lovely and the cabins really comfortable. The staff were amazing, really helpful and polite. We upgraded to the upper floor dining area which was once and relaxed for meal times. We also used the Spa and the treatments were excellent.

The cruise itself was great, the 3 gorges scenery was stunning. The trips were also pleasant and interesting.

I’d highly recommend to anyone touring China.

Thanks 

Good morning Tracy,

Thank you for following up on our Hangzhou tour.

Yes, we had a very wonderful time with Autumn and Mr. Ma, the driver. It was raining the whole day, which did not dampen our spirit because of Autumn's happy personality.

Best Regards,

Mrs. Joaquin

Hello,

Tracy. Sorry for my late response.

To be honest, everything was above my expectations.

The only thing I can have a little complaint about was the situation at Chongqing port. Traffic was a complete mess, and the walk to the ship was almost training for the Olympics.

But I have to make you a complement, and also everybody else behind the scenes, arrangements were perfect from beginning to the end.

Thank you, and I will recommend yangtze-river-cruises to everybody interested.

Cheers, André

Dear Tracy,

The cruise was excellent!!

Everything was well organized from airport pick up until airport drop off !!

Thank you very much

Best regards,

Arthur Jansma

Hello Tracy,

It’s no problem I was intending to drop you a note.

First of all the guides who met us from the train at Yichang, and then took us from the boat to the airport at Chongqing were exceptional. Both times they were on time, knowledgeable about the area and very helpful including assisting us right onto the boat and then helping us to check in at the airport.

The crew on the boat were also excellent, especially Rebecca, Christina and Maggie but all were friendly and very helpful. I told the Captain his crew are a credit to him (I hope it translated well!)

The boat itself was very clean. Although maybe not as luxurious as some of the other boats it seemed to be a bit smaller which means easier to get on and off etc.

I am very glad that we upgraded 2 decks. That meant we ate our meals and had access at other times to the executive lounge which was much nicer than the main restaurant, the meals were table service and house wine, beer and soda drinks were included. It was also nice being on a higher deck for the views etc. and Wi-Fi is also included. I would recommend that anyone considering this cruise takes up that offer.

It seems that the cruise is slightly different now that the docking point has been moved from Yichang upstream past the dam. That means that the first excursion is also from the boat dock and the boat does not depart until the night time of the 2nd day. I think you should make that clear. It seems that all the other western travelers took the optional excursion on a boat through the dam lift. We went on the bus tour of the dam with a group of Chinese people who treated us as honored guests and the guide made special efforts to keep us involved. However you might want to make clear to western travelers that it is a possibility.

The other two excursions were also good, especially the boat through the gorges.

The other thing you may want to make clear is that there are quite a lot of steps to climb and walking to embark and disembark the boat at each end and for the excursions so guests need to have a reasonable level of mobility.

Hope that is helpful, I will definitely come to you in future if we consider a future trip.

Regards Barry Shambrook

Tracy,

We had a great time on the River Cruise! Thank you for your help. 

Ashley 

Hi Tracy, thank you for your e-mail. The cruise was lovely, nice cabin, nice personel, food was really good. 

Somethimes cruise members had difficulty with the english language even the managers but they were all very kind to us! 

Thanks for organizing everyting so well for us! 

Kind regards, 

Marijke

Tracy

Thank you

We had a great time and loved all the sites

Thank you for setting everything up and I will recommend you to friends and clients

Susan

Tracy

Thank you

We had a great time and loved all the sites

Thank you for setting everything up and I will recommend you to friends and clients

Susan

Hello Tracy,

you asked me for a review of our Yangtze cruise.

Over all it was a very nice tour. Especially the staff was friendly and very helpful. The cleanliness in the cabin was very good.

Unfortunately, the pool was in the cellar of the ship and cost extra, which is unusual for a 5 star ship.

Also you could not relax on the sun deck in swimwear. This seems to be a common practice in China and is outside the scope of your influence

The land excursions were well organized and very informative.

Thanks again for the beautiful tour and a heartfelt thanks to the crew

Best regards

Klaus

Hello Tracy,

you asked me for a review of our Yangtze cruise.

Over all it was a very nice tour. Especially the staff was friendly and very helpful. The cleanliness in the cabin was very good.

Unfortunately, the pool was in the cellar of the ship and cost extra, which is unusual for a 5 star ship.

Also you could not relax on the sun deck in swimwear. This seems to be a common practice in China and is outside the scope of your influence

The land excursions were well organized and very informative.

Thanks again for the beautiful tour and a heartfelt thanks to the crew

Best regards

Klaus

Dear Tracy

I would like to place on record that our China tour was a wonderful experience for both of us. Thank you for arranging such an excellent packaged tour, and the many drivers and tourist guides along the route delivered it above expectation and made our stay a very pleasant experience.

From our arrival in Beijing, right until departure in Shanghai, we were each day astounded with the beauty, cleanliness, openness, friendliness, innovation, quality and hygiene focus and most incredible history that is openly shared and clearly embraced by china as a nation.

It was incredible and such a privilege to have toured China, and we would love to return. It has forever positively changed our perspective of China. I plan to make a DVD of my videos, and hope to send you a copy. It may take some time though, as I have over 3 hours of recorded video (and loved every minute of it).

Thank you, we could not have done this without you.

Regards

Hugo and Helen

Dear Tracy

I would like to place on record that our China tour was a wonderful experience for both of us. Thank you for arranging such an excellent packaged tour, and the many drivers and tourist guides along the route delivered it above expectation and made our stay a very pleasant experience.

From our arrival in Beijing, right until departure in Shanghai, we were each day astounded with the beauty, cleanliness, openness, friendliness, innovation, quality and hygiene focus and most incredible history that is openly shared and clearly embraced by china as a nation.

It was incredible and such a privilege to have toured China, and we would love to return. It has forever positively changed our perspective of China. I plan to make a DVD of my videos, and hope to send you a copy. It may take some time though, as I have over 3 hours of recorded video (and loved every minute of it).

Thank you, we could not have done this without you.

Regards

Hugo and Helen

Hi Tracy,

Here are some photos from the cruise.

The files are too large to send all in one email so I will send a few emails with photos.

These photos are of the executive lounge which we could access with the upgraded room, the executive suite, the view looking down from the top of the stairs and the sundeck of the ship.

Megan

(The following picture was shared by Megan)

Megan Visiting Yangtze River Cruise

Megan's Room on Century Cruise

Megan Visiting Yangtze Three Gorges Dam Site

Megan Visiting Shibaozhai Pagoda on Yangtze

Hi Tracy,

Here are some photos from the cruise.

The files are too large to send all in one email so I will send a few emails with photos.

These photos are of the executive lounge which we could access with the upgraded room, the executive suite, the view looking down from the top of the stairs and the sundeck of the ship.

Megan

(The following picture was shared by Megan)

Megan Visiting Yangtze River Cruise

Megan's Room on Century Cruise

Megan Visiting Yangtze Three Gorges Dam Site

Megan Visiting Shibaozhai Pagoda on Yangtze

Hi Tracy,

I'm very good thank you.

The cruise was beautiful and very relaxing. We upgraded to the executive suite and enjoyed the use of the executive lounge. Our room was very clean and spacious with excellent views. We also upgraded the restaurant which allowed us our own private table, a quieter restaurant (around 60 people) and we were told better food. Staff were mostly very pleasant and attentive.

While we enjoyed the cruise very much, we had some trouble with food. As I have mentioned, Judy is a vegetarian (no meat or seafood) and Kurtz and I only eat chicken. We were asked for our dietary requirements and informed staff, however staff were not accommodating of our dietary requirements and most of the time we didn't have much food to choose from. I think it would be worthwhile telling other westerners or people with dietary requirements that the food is very much designed for Chinese people (a lot of the food eaten in China is very rarely seen or eaten in western countries).

Despite the trouble with food, the cruise was fantastic and we would highly recommend it to others.

We are going home in just over a week and I will definitely send you some photos soon after.

Kind regards,

Megan :)

Hi Tracy,

I'm very good thank you.

The cruise was beautiful and very relaxing. We upgraded to the executive suite and enjoyed the use of the executive lounge. Our room was very clean and spacious with excellent views. We also upgraded the restaurant which allowed us our own private table, a quieter restaurant (around 60 people) and we were told better food. Staff were mostly very pleasant and attentive.

While we enjoyed the cruise very much, we had some trouble with food. As I have mentioned, Judy is a vegetarian (no meat or seafood) and Kurtz and I only eat chicken. We were asked for our dietary requirements and informed staff, however staff were not accommodating of our dietary requirements and most of the time we didn't have much food to choose from. I think it would be worthwhile telling other westerners or people with dietary requirements that the food is very much designed for Chinese people (a lot of the food eaten in China is very rarely seen or eaten in western countries).

Despite the trouble with food, the cruise was fantastic and we would highly recommend it to others.

We are going home in just over a week and I will definitely send you some photos soon after.

Kind regards,

Megan :)

Dear Tracy.

We were really honoured to have visited such an important person's tomb. It is more of a symbolic thing for us to honour such people and have visited such tombs also in Egypt, Mexico and elsewhere.

For example. Likewise the valley of the kings in Egypt, where we are allowed to enter selected tombs for a fee, that creates massive tourism opportunities and interest which in turn funds scientific exploration and conservation. They lined the walls with glass to protect murials.

Helen has amongst other studied museology and have also worked at restoration of key south african historical sites incl groot constantia. We realise that protection of these sites are of immense and utmost national importance. But we sincerely do hope that in future some of these pyramid tomb sites can be developed and made accessable for tourism to promote history and knowledge.

We are indeed honoured to experience this tour and are really enjoying it. Kimmy is an excellent tour guide.

Regards hugo

Dear Tracy.

We were really honoured to have visited such an important person's tomb. It is more of a symbolic thing for us to honour such people and have visited such tombs also in Egypt, Mexico and elsewhere.

For example. Likewise the valley of the kings in Egypt, where we are allowed to enter selected tombs for a fee, that creates massive tourism opportunities and interest which in turn funds scientific exploration and conservation. They lined the walls with glass to protect murials.

Helen has amongst other studied museology and have also worked at restoration of key south african historical sites incl groot constantia. We realise that protection of these sites are of immense and utmost national importance. But we sincerely do hope that in future some of these pyramid tomb sites can be developed and made accessable for tourism to promote history and knowledge.

We are indeed honoured to experience this tour and are really enjoying it. Kimmy is an excellent tour guide.

Regards hugo

Hello Tracy

We got yesterday night Madrid after spending a few days in Beijing.

China is a great country and we were delighted to spend fourteen days there. The cruise was de best part of our trip and we enjoyed a lot. Landscape of three Gorges is one the most wonderful places we ever visited in our lives and Dam of Yangtze is amazing. All crew members were nice and guides on shore excursions provided us valuable information about everthing we visited. They teached us few words and songs in Chinese and a lot knowledge about your traditions and way of living.

Thank a lot for helping us making this trip possible with all your help and advices.

Attached you have a picture of us shipping

Best regards

Cristina & Elena

(The following pictures were all shared by Cristina & Elena)

Cristine & Elena Enjoying Night View on Yangtze River

Cristina & Elena Spending Leisure Time Onboard Victoria Sophia

Cristina & Elena Spending Leisure Time Onboard Victoria Sophia

Hello Tracy

We got yesterday night Madrid after spending a few days in Beijing.

China is a great country and we were delighted to spend fourteen days there. The cruise was de best part of our trip and we enjoyed a lot. Landscape of three Gorges is one the most wonderful places we ever visited in our lives and Dam of Yangtze is amazing. All crew members were nice and guides on shore excursions provided us valuable information about everthing we visited. They teached us few words and songs in Chinese and a lot knowledge about your traditions and way of living.

Thank a lot for helping us making this trip possible with all your help and advices.

Attached you have a picture of us shipping

Best regards

Cristina & Elena

(The following pictures were all shared by Cristina & Elena)

Cristine & Elena Enjoying Night View on Yangtze River

Cristina & Elena Spending Leisure Time Onboard Victoria Sophia

Cristina & Elena Spending Leisure Time Onboard Victoria Sophia