Reviews of Yangtze River Cruise
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Hi Wonder,
Truly appreciated the information that you sent me. I am looking forward to normal circumstances in both our countries. A planned visit to China April 12 was cancelled. I had planned to visit the Panda Reserve with a fairly large group tour. Will have to add that to my list—-perhaps with the Yellow Mountains.
Dee Ann
- Cruise Tour Customize by: Wonder
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HI Lyn
Thanks for your suggestions. We are so happy to hear that China has come out of the crises in such a short time.. We are still struggling here. We wish you and your family as well as China Discovery staff all the best..
Teevee
- Cruise Tour Customize by: Lyn
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Dear Ms. Lyn Wang,
We are all doing well. Hope you and your family and friends are fine, too.
This is indeed a moment of great apprehension all over the world.
We are aware of the news worldwide and our governors are taking severe measures to fight this terrible and deadly virus. The number of people who have contracted the virus is increasing here and surely your suggestions are very useful.
Thank you for thoughtfulness and attention. I will certainly send my friends your kind words.
I hope things get better soon.
Best regards,
Carmen Dominguez.
- Cruise Tour Customize by: Lyn
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Hi Riley,
Glad to hear from you. I have recently read the news, where China has zero new domestic confirmed cases. Which is a good news!
Also, thanks for the concern. As of now, the coronavirus (COVID-19) in Singapore is getting controlled, where most of the new confirmed cases are imported cases and a few linked cases from clusters that have been traced.
However, to combat the widespread of COVID-19, we were advised by the Singapore government to defer all travel plans till further notice. This is to contain all possible spread of the virus. Hence, for the travel plan, we will temporary put it on hold.
We believe that with more socially responsible citizens all around the globe, we will overcome the virus soon!
Thank you and have a nice weekend ahead! Cheers,
Amanda Ong
- Cruise Tour Customize by: Riley
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Thank you so much Riley. I really appreciate you sharing that with me. I will forward it to Lana as well. We are all dealing with this outbreak now and We’re learning new things every day - the information from China is very helpful. I hope you and your family are doing well and that we can figure out how to contain this!
Thanks again,
Joanna
- Cruise Tour Customize by: Riley
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Thank you Riley,
That was very kind of you to inquire about my health and send the recommendations to prevent the spread of COVID-19.
I am in good health, but self isolating. I will share your attachment with family and friends. I am happy to know China has survived the worst of this. It will be harder for other countries affected to enforce the same level of control.
Best regards,
Thom
- Cruise Tour Customize by: Riley
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Hi Jack,
I hear China continues to recovery from the Virus. I'm happy to hear that and hope you remain well.
The US has begun to respond strongly to the outbreak. Asking all people to work from home if possible, closing businesses, cancelling large gatherings, closing schools. My company has asked us to work from home so I am working from home for the next 4 weeks. Unfortunately, testing is not available unless the person has symptoms, recently traveled, and is at high risk. They are working on releasing more test kits and slowing the spread of the virus. My thoughts are with Italy and other countries that are fighting this terrible virus.
My best wishes to you and the people of China for you continued recovery.
Barb
- Cruise Tour Customize by: Jack
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Dear Jack,
Thank you for your thoughtful help and advice at this time. Much appreciated. We are happy that things in China have improved and you and all Chinese are an example to the rest of us. Soon it’ll be the anniversary of our holiday in China. We frequently look at the photos and remember all the beauty we saw and the kindness of the people. Brendan and I are being very cautious. Our daughter lives with us and she is very caring and amusing and we cannot ask for more. Our leader, Leo Varadkar Is an exceptional person whom we trust and appreciate. This too will pass. I hope you and your family are all well. Also the excellent company you work with will no doubt emerge again and will we wish you all the best. Kindest regards.
Honora and Brendan.
- Cruise Tour Customize by: Jack
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Hi Jack,
TQ for good advice. Hope all of you and family at ChinaDiscovery are fine.
Here in Malaysia, the number of cases are increasing .Our government had just ordered a lockdown for two weeks-no travel outside home except for emergencies and for food.Except for essential services , all businesses also closed. Hopefully it will not have to be extended after that.
Rgds,
Ngeow
- Cruise Tour Customize by: Jack
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Dear Tracy
thank you for remembering of us.
Our contemporary art exhibitions in Beijing and Xi’an have been delayed by Chinese and Italian authorities, but not cancelled.
Therefore, we must wait to visit China again, but we believe we could do it later on, hopefully in September next (provided we survive).
We will get in touch, as soon as we can.
Best regards
gg
- Cruise Tour Customize by: Tracy
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Hi Tracy,
Great to hear from you! We have some diving and a cruise planned the last week of April to first week of May to Aruba, Curacao and Bonaire in the Caribbean which we hope is not cancelled. We are now completing a two week ski vacation in the local mountains, and we have gotten a good work out. Just a couple days left and we'll consider winter over. So far, so good here...we hope to be healthy and strong when the virus visits us. It is not smallpox, polio, or ebola but some challenge is presented. You know best about that...how is it affecting people you know? Panic is never productive, but, challenges must be faced, especially when unavoidable. I would be interested in how you and your friends are coping with coronavirus, perhaps I can learn from you. One thing I really like about Chinese culture and society is their interest in learning from others, which I hope to do the same with you.
Remember, our house is your house if you ever come to the USA. We are booked this year as we have another two week dive vacation planned at St Kitts in the Caribbean in November. Hope to show my wife some Wudang Tai Chi next time I visit, and my son is interested in Tibet, especially Mt Everest.
Everything in God's timing, and we are always blessed to hear from you.
Bob, Betty and Joshua Butler
- Cruise Tour Customize by: Tracy
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Hello Catherine,
Thank you for your email!
Really happy to know China pulled it through and is in full recovery. We, here in NYC, might be facing city lockdown soon (will know in the next 48 hours or so).
We most likely will plan another China trip towards the end of the year. I will be sure to contact you when we are ready to plan.
In the meantime, stay healthy and safe!
Thanks
Ingrid
- Cruise Tour Customize by: Catherine
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Dear Catherine,
Thank you so much for thinking of me and the thoughtfulness of sharing these informative pointers!! It has been very worrisome with the ordeal of COVID-19 outbreak!
Foremost, I am so relieved to hear the good news of China’s progress with controlling the outbreak. My heart goes out to those in Wuhan and pray for speedy recovery for everyone impacted by this. The affected cases unfortunately have steadily increased in the US and our communities are trying to stay calm and battle what seems to be the inevitable outbreak.
Thank you again for thinking of us. Let us all come together and conquer the COVID-19!
My Best,
Karen
- Cruise Tour Customize by: Catherine
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Hi Catherine,
I actually have been thinking about you. I am sure you are taking great care for your health. Unfortunately your business must suffer as travels have slowed to almost nothing. I hope the rapid and effective response in China helps you and your guests recover faster than other parts of the world. We are doing fine here and not going anywhere much, including eating out etc. We hope to ride this put as best we can. We still want to visit our Chinese destinations one day. When the time comes closer we will contact you once again.
Thanks again for your kind thoughts about us.
Pong Ng
- Cruise Tour Customize by: Catherine
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Hi Lily,
My mother did enjoy her tour. I will probably contact you soon regarding a tour in Chengdu to see the pandas in the first few days of July, if the situation gets better! I am in Guangzhou, not Shanghai, but yes, I have been staying safe at home and not going outside very often. I hope you are also staying safe!
Kim
- Cruise Tour Customize by: Lily
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DEAR LILY,
I'm very happy to hear that in China became very day better!
Also in Italy arrive this virus but we live in the very north of Italy over 1450 slm higher and here there is no problems...
Now the school will be close for 10 days..I hope that with this strong measure also here in Italy we will be able to decrease the number of this virus!
I hope that you and your family are well, I hope that all over the world this virus become like zero and we return back to our normal life!
Sincerly
Roberta Capovilla
- Cruise Tour Customize by: Lily
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Hallo Lily,
Last year, with my cousin Roberto Bergoglio and his wife Anita Maletto, I had with 'China Discovery' a nice holiday in China.
We remember well the beauty of the country and the kindness of our guides.
We are now very sorry for the bad news from China and we hope that all of you is well.
We are sure that these difficult moments will soon be over.
Cheer up!
Franca Bergoglio
- Cruise Tour Customize by: Lily
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Dear Rita,
During this hard period of time in CHINA our hearts are with the people of CHINA. We listen and watch the news and are deeply sorry for the terrible events in Hubei Province and we see with big sorrow the empty streets in Beijing and many other cities. We are positive that the Chinese medical system together with the people will overcome the Corona virus Disease, but the cost of lives is very high. We see that many people are afraid to go out of their homes, schools are closed and also all public places. Tourists are not coming, which is very bad for the Chinese economy.
My wife and myself love CHINA and the Chinese people. Although we do not know the Chinese language, we have found that we can quite easily communicate with the people in the street, in the train stations and in various places we have visited. The people are very helpful, trying to assist give direction and answer questions.
We are sure that we shall visit CHINA soon. My wife has visited China 6 times. I have been to China many more (over 30). First time in 1992.
We wish you Happy New Chinese Year. We hope life will soon get to normal. We wish you and your family, friends and co-workers in your company to be in good health and happy in the days to come.
Love from Israel and from us personally
Nurit and Beny Arad
- Cruise Tour Customize by: Rita
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HI Catherine,
I am glad you and your family are doing well and thank you for the updated travel itinerary. We will head your advice and wait to apply for our visa’s.
I am not an expert on contagions however, I do have expertise on how a country responds to such events. I am now retired but one of my job responsibilities was to help Los Angeles prepare for such an event. I understand the painful steps needed to stop the spread of 2019n-Cov and the brave efforts of your people. This is not the end of the world and will end sooner than you think. I have also seen how far your country has come in responding outbreaks since the SARS outbreak of 2003/2003.
We truly look forward to visiting your country and traveling the silk road.
Take care,
Edward
- Cruise Tour Customize by: Catherine
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Hi Wonder,
Although we have never met in person you and your family are in our thoughts and hearts at this difficult time. We wish you safety and health. Please know we are with you in spirit.
The Kusmierski- Parnell Family
- Cruise Tour Customize by: Wonder
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Hi Wonder,
I hope you are well? We’ve obviously heard all about the virus currently in China – must be very worrying. And I expect you’re very busy with guests worried about their travel and looking to change/cancel their plans at the moment ☹. We feel very fortunate to have travelled last year, or that would be us right now. We just wanted to let you know that we’re both thinking about you. We hope you, your family and colleagues all stay safe and well. China is such a wonderful country, we just hope they can contain and eradicate this quickly so life for you can get back to normal very soon.
Take care,
Kim & Steve
- Cruise Tour Customize by: Wonder
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Hi Vivien,
Arrived in Yangon! We had a great trip in China. Thanks for everything!!!
Catherine
- Cruise Tour Customize by: Vivien
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Hi Wendy,
I am having trouble with my internet provider. Last week I wrote a fantastic review of you and your guides. It took me an hour.
I sent it off but the whole email just disappeared.
I will write as soon as I change my provider next week.
All the best,
Terry
- Cruise Tour Customize by: Wendy
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Dear Wendy Dan,
Your Arrangement was perfect. Thank you again. I will give my opinion to Trip Advisor.
Soon there will be Chinese New Year. I wish you a prosperous New Year with good success for you. Best regards, U.B. Haberthuer.
Von
- Cruise Tour Customize by: Wendy
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Hi Vivien,
It was a great trip. Candy was a wonderful guide. The van was extremely comfortable and made the one day trip very easy for my family. We would definitely use her again in the future and recommend her to others.
Thank you once again for helping set up a memorable trip.
Ryan
- Cruise Tour Customize by: Vivien
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Hi Zeva,
I was very happy with my tour and tour guide - Susan and the driver did a wonderful job of showing me the city. I was very happy with the whole experience and would book again with you if I make it back to Chongqing.
Regards,
Debra
- Cruise Tour Customize by: Zeva
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Hi Zeva,
My family and I thoroughly enjoyed the tour. The staff on the boat were excellent. I was sick one night and vomited. I think it was because I ate the lettuce the day before.
Your office was very helpful.
Susan
- Cruise Tour Customize by: Zeva
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Hi Tracy,
Everything was great!
Cordially,
Sherry
- Cruise Tour Customize by: Tracy
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Dear Mike,
Merry Christmas and Compliment of the Seasons.
Due to our busy schedule and family commitment we were unable to provide you our testimonial as appreciation early.
If my comment on this email can be considered as our testimonial.
Here it is.
Reason why I choose Bamboo Tour to book our Yangtze Cruise was due to
Mike Liu prompt respond when I log into Bamboo Tour website.
Bamboo Tour quotation was slightly cheaper, payment was into proper channel as well.
Mike professionalism gave me piece of mind when some members in our group had to change passport.
We did not face any difficult issue due to clear instruction received.
Mike and his team were helpful when I asked for additional info and quote several time for our land excursion.
Thank you Mike for your valuable services.
Sincerely,
Juana
- Cruise Tour Customize by: Mike
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Thank you and have a Merry Christmas and a Happy new year.
Thanks again forour smooth running of our tour. And your dedicated and responsible staff like Ruby, tour guide liu and driver luo...
Also we are impressed by Emei mountain resort.
Thank you
Mr thong
- Cruise Tour Customize by: Wonder
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I agree to allow my answers and comments below regarding our China travels arranged by your Tour Operator Ms Riley Guo be put on your website.
1.Did your travel consultant of our company quickly reply to your E-mails and were they patient enough to answer your questions?
- Yes, Ms Riley Guo assisted me in planning our entire tour from beginning to end (from Kunming to Beijing) months before our trip, patiently guided me through every aspect of our journey making good suggestions and provided alternates.
- She always replied to my email inquiries promptly, answering all questions I had for her. She is extremely patient and courteous throughout the "developmental" stages of our planning.
2.Do you have any comments concerning your tour arrangements?
- The tour arrangements were exactly as planned, with the only exception when we encountered a problem where the original plan had to be modified, see answers to Q 4 below. The Tour Operator handled our problem in a timely fashion to our great satisfaction, in face above my expectations. When we encountered other minor problems during our tour, we received prompt attention and assistance from Ms. Guo promptly via WeChat and phone calls, often outside of regular office hours.
3.Are you willing to recommend our service to anyone who also may have an interest to visit China?
- Definitely "Yes". I have no hesitation of recommending your services to anyone interested.
4.What is your general opinion of us?
My opinion regarding:
- Advice and guidance provided in planning stage: Excellent!
- Ms Riley Guo our Tour Operator: Very knowledgeable, paid attention to details.
- Cost: I found your cost very reasonable and easily affordable.
- Efficiency: You run an efficient operation.
- Accuracy: Ms. Guo's suggestions and plans were accurate.
- Honesty: My travel team and I are particularly impressed by the honesty and integrity of your approach to business and in treating your customers when problems do arise. I will cite the following Two Examples:
(1) When Ms Guo made a minor error in our planning, she offered to take $100USD off from our final fees. When I found out that the fee reduction would come out of her commission I was so impressed with her honesty I declined to accept the fee reduction. I would suspect many operators would not even inform the client of such errors.
(2) You were not able to book the high speed train ride for us from Yichang to Beijing after the Yangtze River Cruise. Instead your company put us on a flight for that, and you arranged for a guided day tour of Yichang while waiting for flight time at NO EXTRA costs to us. It was a surprise and pleasant tour.
5.Do you have any suggestions on improving our services?
- I think you are already proving a reliable and trustworthy service to your clients as experienced by me and my travel companions.
- The fact that Ms Guo has such a superb command of written English would no doubt be an invaluable asset to your company in helping non-Chinese speaking clients from overseas who want to explore China.
- Cruise Tour Customize by: Riley
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Hi Wendy,
I have submitted a review to Trip Advisor via our Australian site.
Review:
"Wendy Dan organised our Yangtze river Cruise for our group of 6 Australians. From our initial contact all emails were promptly answered in a timely and professional manner. Wendy also organised transfers, tickets to the amazing Han Show and train tickets from Yichang to Wuhan. The ladies that carried out the transfers were excellent and accommodated our needs. Our cruise ship, the Century Sky was very good - reasonably priced alcohol (for a cruise boat) and very good variety of food. The ship crew were very helpful and really looked after us. There were only about 130 people on board including 20 westerners. I would not hesitate to recommend Wendy and the Yangtze River Cruise agency to travellers.”
- Cruise Tour Customize by: Wendy
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Hi Wonder,
I apologize for not replying earlier. Please find my review below.
Century Glory Yangtze River Cruise November 2019
I arranged our River Cruise through Wonder Wang at www.chinadiscovery.com. Wonder was superb! When there was an issue with the email server he phoned to check that I had received the information. He was patient as we decided on dates and efficiently organized all the details and information we required.
The cruise itself was fabulous. The Century Glory had only been launched in September 2019 so we were fortunate to be on an almost brand new Cruise Ship. The ship was extremely well decorated and equipped. We only booked a basic cabin with the intention of upgrading on the boat. This wasn't possible as all the upgrades had been completed by the time we boarded. However, our cabin was excellent and we don't believe that there would have been any advantage in being on a higher deck. We did upgrade to the higher floor dining room. We didn't hear any complaints from other guests in the standard dining room but I can say that the food and the service in the upgraded dining room was 5 Star. All in all the ship staff at all levels delivered excellent service. English was never a problem and staff in the dining room were able to assure me quickly that my allergy to MSG wouldn't a problem - and it wasn't.
The Yangtze River, Dam and tours were all amazing. We had wondered if the scenery would live up to the other spectacular sights we have had the privilege to see around China and it did. The optional tour of the Ship Lift at the Three Gorges Dam was incredible and if you have the opportunity a must do.
All out tour guides spoke excellent English, were knowledgeable,engaging and had a great love of their country and its progress.
An absolutely wonderful cruise, If you have the opportunity I would highly recommend it. We then followed up with a most enjoyable 7 days in Chongqing.
Liz
- Cruise Tour Customize by: Wonder
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Dear Mark,
I have submitted my review to Trip Advisor. I have to apologize for the late reply as I was very busy last few days .
Overall it was an excellent arrangement by Mark who meticulously planned every detail and religiously monitoring our schedule throughout and had it executed by the caring and helpful guide Carrie.
We would like to place on record our heartfelt thanks to Mark and the team in Chengdu, Yichang & Zhangjiajie.
Regards
Teo & Lily
- Cruise Tour Customize by: Mark
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Hi Wendy,
Thank you for the mail received, I’ve meant to reply some time ago already, but unfortunately the days since our return from China has just been flying by.
Our trip was truly an unforgettable and amazing experience.
Needless to say, to anyone living in China, that we have chosen one of the worst weeks in October to travel as it was rainy, cloudy, cold and just plain miserable but, this said, we still had an amazing time onboard the President No 8. We were fortunate to be upgraded to two suites and this just made everything perfect... The suites are amazing, we even had a sky light, right over the most comfortable king size bed. This really did not make getting out of bed in the mornings an easy task.
We have decided to take the exclusive dining package as this allows a little more privacy. We could indulge in the most fabulous meals and allow meaningful and lengthy discussions with the best Changyu champagne till late in the evenings. Something we don’t always get to do due to our busy schedules back home.
We have managed to go on all the excursions on offer, an excellent decision as the guides were all equally friendly and knowledgeable and the tours truly very memorable. I can really not single out a single individual.
I would recommend this trip to anyone.
Kind regards and greetings from a warm and sunny South Africa.
Dalene
- Cruise Tour Customize by: Wendy
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Hi Ms. Dan,
Please find the copies of my review.
Thank you very much for your help to assist us to have a great China experience.
Hope you will have more success in your professional future.
Best regards
- Cruise Tour Customize by: Wendy
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Dear Riley
We were very happy on your boat President 8, together with our Chines friend Aries Tu who booked the same boat later for herself and her grandmother.
Your organisation and food and tours were excellent. Thank you. And that we were together with a group from Austria at the same table was wise and made us new friends.
We updated our room in the 6 th top floor. On the boat Nina took care of us. She was very friendly and always helpful towards us.
At the moment, we enjoy the last days in Phuket before going home tomorrow.
Best regards an thanks again
Albert
- Cruise Tour Customize by: Yanny
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Yanny,
Already submitted the review. I think you are great. Next time if we want to book other tours, we will find you for help again.
Wendy
- Cruise Tour Customize by: Yanny
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Hello Vivien,
I’m back in the UK, suitcase unpacked, washing and ironing done, and I’m beginning to return to UK time as well!
The cruise was excellent! It was certainly worth paying the extra for the Yangtze Explorer, the service was superb and the excursions both interesting and enjoyable. Thank you too for the transfer drivers. I’m always a bit ‘on edge’ wondering if a driver will appear (I was let down a couple of years ago) but both men were waiting with a clear sign of my name, and a warm smile when I appeared!
I initially contacted 4 agencies about this cruise but your quick response and personal touch made me choose you - what a good decision that was!!! Thank you so much for your attention to detail and helpful approach, I will happily recommend you to any other travellers to China.
Best wishes
Hilary
- Cruise Tour Customize by: Vivien
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Hi Lyn
We received all the lovely pandas. Thank u very much. We enjoyed our trip very much. Jason is very pleasant and helpful.
Peggy
- Cruise Tour Customize by: Lyn
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Dear Mike,
Thank you for the arrangement for this cruise. Me and my all friends are enjoy this trip. I have been Tibet once, maybe can go once more.
Willa
- Cruise Tour Customize by: Mike
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Hi Wonder,
Our cruise was great. I am happy to provide feedback to you. However I will leave it till I return to HK next week,
Thanks
Elizabeth
- Cruise Tour Customize by: Wonder
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Dear Lily,
All worked out very well and I enjoyed the cruise. Thank you once again for your help.
Definitely will recommend your company if somebody asks me.
Best regards,
Karl
- Cruise Tour Customize by: Lily
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Hi Rita,
We would like to thank you for all the arrangements.
The cruise was wonderful.
Nancy was on time and very helpful.
Best regards from us in Israel.
Nurit and Beny
- Cruise Tour Customize by: Rita
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Mark,
Thanks for your message.
(1) My wife and I had a very good time on our cruise -- some beautiful scenery, a nice boat, and excellent service throughout our trip.
(2) You and your team provided us with excellent service and were very responsive to our questions. Thank you very much for your assistance.
Bill
- Cruise Tour Customize by: Mark
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Hi Riley,
I am very happy with the service you have provided.
Yes we were pretty worried that if we would be able to board the cruise and next my hubby leg was infected.
It ended up all good. Thank you so much for your efficiency.
I have recommended you to my friends who wishes to travel to the 3 Gorges.
Regards
Daphne
- Cruise Tour Customize by: Riley
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Dear Mrs Wendy,
I would be delighted to write a review about our stay on Glory Century but unfortunately 'Tripadvisor' will not let me.
Thank you very much for your efficiency and your kindness in helping us to prepare this cruise which was a very nice and too short experience.
Ana
- Cruise Tour Customize by: Wendy
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Hi Yanni,
Thanks to your efforts, we have enjoyed our trip and safely come back to Hong Kong. All the transits were smooth and the hotels were comfortable. Our guide, Carol, was awesome too.
Many thanks,
Youngnan
- Cruise Tour Customize by: Yanny
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Hi Jack,
We loved it! We will definitely do it again if we go back to china. The book was lovely, the staff was great, scenery was gorgeous and we loved the entertainment. Wish it could have been longer.
Wilbur
- Cruise Tour Customize by: Jack
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Dear Riley,
Thank you for your arrangement and follow up for our China trip. Everything is going well with your help. We got the train tickets once we checked in at Beijing Hotel. Tomorrow we are going to Xian.
The cruise experience exceeded our expectations. We upgraded to executive suite at acceptable price with more spacious room at Level 5 and other privileges including VIP restaurant, free 24 hrs lounge access and free laundry. The cruise manager Jeffrey was very attentive and other staffs are helpful. The excursions were well organized and the local guides spoke good English.
We are looking forward to our next trip and your further assistance.
Best regards,
Luciana
- Cruise Tour Customize by: Riley
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Dear Riley,
The trip was excellent. Everything about it was wonderful. It was more luxurious than I had expected. The staff were excellent, so kind and helpful. They even cooked gluten free food for me and served me separately. There was so much to do that we were never bored and everything was perfectly organized.
I would thoroughly recommend this trip to my friends.
The only problem we had (and this is not your fault) was that the taxi from our hotel to the dock dropped us a long way from pier 5 and we had to pay Y100 to the porter to have our bags carried. Perhaps in the future you could explain exactly how to get to pier 5.
Thank you Riley for such a wonderful trip.
Janine
- Cruise Tour Customize by: Riley
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Dear Mike,
We still are grateful for your service and patience. Your reservation service was very helpful. We still think yours is one of the best options to cruise the Three gorges.
The greetings offer of drink and the rest were a little shocking. We would have appreciated those arrangements would be settled beforehand.
We would recommend your services.
Yours sincerely,
Javier
- Cruise Tour Customize by: Mike
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Dear Catherine,
We are back in Singapore now.
Wish to thank you for arranging the Yangtze River Cruise, hotel in Yichang and the high-speed rail tickets back to Chongqing.
The crew in the Yangtze Gold 8 Cruise ship were also very welcoming and helpful.
We had a lovely time on the Yangtze River, especially in viewing the three gorges and the lesser three gorges. The views were splendid.
Would like to update you that the Wanda Orange hotel goes by a different name now and somehow the reception took some time to find our booking.
However, once that was sorted out, everything was fine. We had a good view from our room window.
We were pleasantly surprised with the development and lights in Yichang city too and the lively activities along the riverside park in the evening and morning.
The high-speed train was punctual and the ride was also very smooth.
Overall, we had a very good trip. Thank you once again for all your help.
Best regards,
Wilfred
- Cruise Tour Customize by: Catherine
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Dear Mrs. Zeng,
We liked your Arrangement very much and would book your service again.
Thank you
Josef
- Cruise Tour Customize by: Wing
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Hi Jack,
Could you please pass on our appreciation and thanks to Management and staff at Yangtze River Cruises?
My wife and myself have just completed a cruise from Chongqing to Yichang on 7/10/2019. We wish to say that the cruise was excellent. The land excursions were excellent and interesting.
With regard to the Victoria Jenna, the ship was clean, and ALL crew were very helpful, courteous and friendly and in our opinion did there jobs in an excellent manner.
We also enjoyed the food and the amenities on board.
A big thank you to YRC for the excellent way they handled our booking and the prompt attention to our inquiries along the way.
The Yangtze Cruise was one of the highlights of our trip to China and will always be remembered.
Keep up the good work, we will always, when the opportunity arises recommend YRC and the Victoria Jenna to any of our friends looking for a cruise on the beautiful Yangtze.
Glenys
- Cruise Tour Customize by: Jack
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Dear Riley,
All of us have reached safely to our home. We enjoyed our tour of China a lot. All arrangements made by you were excellent. All the hotels were very beautiful & breakfast was awesome. All the three ladies got the vegetarian food as per our request. We thank you for that. Everywhere the vehicles were comfortable & drivers were good. Guides also took very much care of us as we are all senior citizens. In short all of us enjoyed our holidays in China & will plan to come again there next year to some different places in China.
I thank once again to you for such a nice arrangement of our holidays in China & will recommend to our friends & relatives the same.
Looking forward,
Best Regards,
Bhat
- Cruise Tour Customize by: Riley
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Hi Leo,
Yes, the cruise on the Victoria Katarina went very well. The boat was well maintained (looked in better condition than the Yangtze Gold 5, & 6), the food was more than adequate, the tours arrangements went smoothly.
Thank you for thoughtfully putting me in the English speaking group for meals, as my Mandarin is woefully inadequate.
Thanks also for your prompt replies to my queries.
Best Wishes,
SiouEng
- Cruise Tour Customize by: Leo
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Good morning Riley,
We are still enjoying China, fly Shanghai to Australia today.
The C. Glory was exceptional in all areas, food, cabin/balcony, all good and weather great, so lucky...!!!
English information and cruise staff first class. Alan entertainment officer so friendly along with river guide.
Regards
Neil
- Cruise Tour Customize by: Riley
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Hi Lily,
Thanks very much for organising the refund of admission fees for us.
We had a great time with Jim and really enjoyed our two days with him. The driver was very good too. We are pleased that we made the trip to Wulong.
Thanks again,
Annette
- Cruise Tour Customize by: Lily
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Hello Vivien,
First ...many thanks to my amazing travel consultant Vivien Li. Actually this was my third times joint her arrangements’ tour , she always available to help us during times of trouble and attentive to our demands. I applaud her for her quickness in finding routes and alternative destination. She also are quick to respond & responsibly ,if there is a problem or anything that inconvience us as a grouble.
I would like to also say that despite our large group size of 20 people and the majority of them are eldery tourist Vivian aptly provided them with access to convinient wheelchairs as well as arranging the easiest possible routes for the eldery. I commend Vivian for her great job because our group is difficult to manage and she made our trip enjoyable and convinient.
We also like to thank you Moon (Kunming)and Nyama (Shangrila) our tour guides for helping the tour going smoothly and make it less stressful for our tour members. Thank you for the clear and concise explanation of the landmark and famous place of the tours. We also like to thank you to Mr. Deng our driver who take us safely to our destination despite the difficult terrain also his friendly & helpful attitude.
Finally I would say that this tour is great and beautiful. It worth your every penny to go to Yangtze River cruise , Zhang Jia Jie and also Kunming , Dali , Lijiang & Shangrila.
Ilona
- Cruise Tour Customize by: Vivien
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Dear Tracy,
Thank you very much the cruise was excellent, the staff really friendly and the food was great. We had a great time and will recommend you to our friends.
Howick
- Cruise Tour Customize by: Tracy
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Hi Wing,
Thank you for your email. I am just settling back in after the end of my vacation. We had a great time on the cruise!
1) The tour arrangements were excellent. We appreciated the English-speaking guides and the planned excursions were very interesting.
2) No changes for service improvement, everything was great.
3) Yes, I would use the service again.
One favor I would like to request is that I have not yet received the fapiao from the boat. We paid for beverage packages, food upgrades, and other items on the ship so I was hoping to get a (personal) fapiao for that. Are you able to request that?
Thank you again for your help.
Dana
- Cruise Tour Customize by: Wing
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Hello Mark
Thank you for your email. I apologise for the delay in replying but I have had some computer issues that took some time to resolve.
The cruise was excellent with the onboard services (food, accommodation and services) to a very high standard. We had some excellent weather that made the scenery that much more spectacular. I would certainly recommend the Century Paragon to any of your clients.
I have attached some pictures of some of the scenery along the trip.
With my best regards
David
(The followings are pictures shared by David.)
- Cruise Tour Customize by: Mark
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Hi Riley,
Thanks for your email and sorry for my late answer.
My response is short and easy: Everything was perfect. Thank you again!
Kind regards
Benedikt
- Cruise Tour Customize by: Riley
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Hi Wonder,
Both my Mum and I really enjoyed the cruise and want to thank you very much for organising it.
The whole crew were amazing, in particular Rebecca our river guide, she made sure we were very well looked after.
Just to let you know, the ship elevator now costs 295 yuan, I think on your itinerary it says 218. It was definitely worth doing!
Thank you again, we will definitely recommend the cruise to other people.
Best wishes,
Amy
- Cruise Tour Customize by: Wonder
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Dear Jack,
We had a very nice time in China.
We filled in all the different feedbackforms allready.
To make a Trip to Longji, it could help to know in advance, that in makes sence to bring a small bag.
The most important information for you is to know, that everything was perfectly organized.
Thank you very much
Monika
- Cruise Tour Customize by: Jack
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Hi Jack,
We loved the cruise. The staff was awesome. We felt very special. There was great service and wonderful food. Steven was particularly helpful. We saw the doctor and he was knowledgeable and made us feel at ease when Dave was ill. The scenery was breathtaking.
I will pass your name on to others.
Sincerely
Gaye
- Cruise Tour Customize by: Jack
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Hi Jack,
My wife and I had a fantastic time on the Yangtze Explorer. We enjoyed the tour very much. We particularly liked our cabin, the fantastic service, and we really enjoyed the cruise across the 3 gorges.
We will definitely be recommending this to our friends.
Best,
David
- Cruise Tour Customize by: Jack
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Hi Vivien,
I was very impressed by the cruise director and all the staff who were very friendly and helpful throughout the voyage. The accommodation, facilities and meals were all of a very high standard and the cruise was a very enjoyable experience.
Thanks
Peter
The followings are photos shared by Peter.
- Cruise Tour Customize by: Vivien
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Hi Wendy,
Thanks. We all got back home safely in one whole piece!.
We are happy with the services provided. You are a response person. You communicated with us frequently and made sure our requirements are met. The quotations provided are clear & reasonable, the payment instructions are clear.
Overall, we are happy with the services arranged. Because it was a lot easier to get to the faraway places with the organised driver and guide, rather than we have to organise it ourselves at the risk of being ripped off, or given a bum steer.
We are happy to provide you our group photo so that you can publish it into your website.
On behalf of our group, I thank you once again for your dedicated effort so that we have a great holiday in China.
Thomas
Photo shared by Thomas is as following.
- Cruise Tour Customize by: Wendy
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Dear Lyn,
It is good to hear from you. We wanted to say a very big thank you for everything. All arrangements you made for us were perfect and all went very well. We loved the Yangtze Cruise. Everyone was so friendly and welcoming. The scenery was beautiful and the food amazing. We will definitely use you again for any further trips to China and I have already recommended you to friends visiting next year.
Thank you So much as you made our holiday very special. The guides were fantastic and very informative. We loved China and do hope we can visit again.
Fiona
- Cruise Tour Customize by: Lyn
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Hi Wonder
Firstly I wish to thank you for a most wonderful holiday last week in China that you so professionally and efficiently organised for me. Despite a couple of small hiccups, I found your arrangements for everything very professional and I am also most grateful for your accommodation of several last minute changes and tailoring to my itinerary.
I have recommended you and China Discovery to others, and have also written up a positive review in TripAdvisor.
I would be interested in exploring the Silk Road tour, especially the 10-day classic tour. When I checked on the website below for a preliminary quotation, it did not give it to me. Wonder, you know I would like to explore the most comfortable, 5-star tailored tour. Would you be able to facilitate an introduction to an experienced agent that covers the Silk Road who might be able to help me please?
Again, very well done and I appreciate your great help.
Regards
June
- Cruise Tour Customize by: Wonder
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Dear Vivien,
We thoroughly enjoyed our cruise. Thank you so much.
Anthony
- Cruise Tour Customize by: Vivien
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Hi Vivi,
We just want to thank you so very much for organising our trip. We are now back in Shanghai all safe and sound.
Everything went so well. We really didn’t understand the Beijing busyness but honestly the trip was a success and we have you to thank. We hope you have an amazing golden week and we look forward to keeping in touch for future trips. Thanks again.
Stevo
- Cruise Tour Customize by: Vivien
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- Cruise Tour Customize by: Wing
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Dear Rita,
Thank you for making the arrangements for my trip. It was very enjoyable and I am impressed by the reliable service that you rendered. Please feel free to add this to the testimonials by your customers.
Firstly, Rita, I appreciate your prompt response whenever I had a query on the booking or facilities available on the cruise. It is very reassuring to receive a reply and to know that my requests were being attended to.
Secondly, thank you for arranging for the guide and booking the train tickets. The train seats were well planned as we had ample space at the back for our large luggage. Porsche, the guide, was also very helpful and knowledgeable, she brought us safely into the train station, got our tickets for us so we did not have any problems. She shared interesting facts about the culture & history of Chongqing too.
Lastly, the cruise was enjoyable as we intended to have a relaxing trip, and the food was good.
I will be submit a more detailed review of the cruise in trip advisor, i hope that the review will help other travellers to decide on making their travel arrangements.
I will certainly recommend booking by www.yangtse-river-cruises.com to anyone!
Thank you, Rita.
Regards,
Susan
- Cruise Tour Customize by: Rita
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Hi Wonder,
Thanks for your message. We are slowly getting back into our normal routine, hence the delayed reply.
The cruise was fantastic. Definitely a highlight of our three weeks in China.
We were extremely impressed with the service provided to us. Our travel consultants handled all queries in an efficient and professional manner.
They were quick to answer questions, and any concerns were addressed in a prompt manner.The cruise was very good. The Century Paragon ship was clean and well maintained. The cruise manager, Jeffrey, had a fantastic sense of humour and glowing personality. The staff throughout the ship were friendly and attentive. The post-dinner events each night were entertaining. The shore excursions were interesting. It was helpful having tour guides communicating with us in English, however some of the guides were less than confident in their English-speaking abilities, and we did not get the same information that was being given to the Mandarin speaking guests. The cruise photographers were able to capture a lot of good memories.
I would not hesitate to recommend your company to friends and family. The service provided was friendly, helpful, and of a high standard.
Kind regards,
Jennifer
- Cruise Tour Customize by: Wonder
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Hi Zoe,
Everything has been great so far, Zoe. Julia did a great job and we enjoyed our Chongqing experience. And the cruise is great.
Thanks,
Michael
- Cruise Tour Customize by: Zoe
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Hi Rita,
Everything was great in Huangshan! Zora was a lovely guide.
We are just waiting for out train back to Shanghai.
Thanks,
Beth
(The followings are photos shared by Beth.)
- Cruise Tour Customize by: Rita
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Hi Jack,
I was going to email you when I got home to say thank you very much - it was a very good trip and with hindsight my only regret is not doing a longer trip to include mount kailsdh and possibly lake namtso.
They changed the itinerary so I left for Everest a day early and I think the original plan would have been better with one more day to acclimatise, but luckily I was ok and we were lucky with the weather - we saw the top of Everest at night and the bottom of Everest in the morning.
So I would very much recommend the trip to anyone. The guides were nice and everything worked perfectly.
Thank you very much for all your help. I will look at the chengdu bamboo site when I get home to see what else you offer - I still have about 4 or 5 further Chinese itineraries to work out.
Kate
- Cruise Tour Customize by: Jack
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Dear Mark,
Thanks a lot for your precious assistance.
The cruise trip was excellent, included the additional excursions and the final visit to the Dam area.
The boat was high-class as well as its lovely staff, headed by Molly (or so), always gentle and available.
Soon I will send you some of a multitude of pictures I have taken along the way.
I have already recommended this experience to several persons and will continue doing it.
As for me, in a couple of years I could make a tour of southern China, Hong Kong and Macao included.
This could be an occasion to get in touch with you again for some other tour arrangement.
For the moment, thank you again and so long.
Alfred
- Cruise Tour Customize by: Mark
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Hello Mark,
Sorry for not responding to you sooner. We got back to home-California on August 19. And I have been ill for almost 2 weeks, finally I feel better.
Yes, we had a great trip in China, except the weather-hot and humid. The Yangtze Cruise was the highlight of our trip. We really enjoyed the history and the cultural along the Yaangtze river, especially the Three Gorge Dam excursion. It was incredible to experience the engineering marvel.
The service on the cruise was great. The arrangment of the dinning table was very thoughtful. We enjoyed our company at the same table at every meal. We appreciated being placed with others who spoke English.
All in all, the cruise was great. The waitress assigned to our table was fantastic. All the people on the board were friendly and helpful. We had a joyful experience on the cruise. Thank you for suggesting this ship and your attentive service. Attached are the photoes you requested.
Best wishes,
Manyun
(The followings are photos shared by Manyun.)
- Cruise Tour Customize by: Mark
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Dear Riley,
I just wanted to drop you an email to say thank you for all your help and arrangements during our stay in China. The three guides (Carrie, Diana, Nancy) we had were excellent, and I should be grateful if you would pass on my appreciation to them directly.
We had a lovely time, especially on the cruise which was a wonderful experience.
Once again, thank you for all your hard work in ensuring our stay went without issue. I will certainly contact you again if we decide to do a similar holiday in the future.
With best regards,
Alison
- Cruise Tour Customize by: Riley
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Dear Lily,
I am back in Australia after my Sanctuary Yangtse Explorer cruise with my sister-in-law from England.
All the arrangements went very smoothly, many thanks, and we very much enjoyed our cruise.
I was particularly impressed with the guides on our various tours, especially the young lady in Xiling, who struggled with her English, (so much better than my Chinese!) but had the courage to continue, and put all her effort into giving us a genuine insight into her city. She, and the other young ladies, were lovely. We had many helpful experiences from people during our brief time in China, which is much appreciated when trying to learn a new country.
If I plan another tour in China in future, I will be in contact again,
Kindest regards,
Naomi
- Cruise Tour Customize by: Lily
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Hi Rita,
Thanks for your note !
I was very pleased with your services. You provided everything you said you would and that made the cruise most enjoyable for me because I did not have to worry. I even had good aisle seats on the planes.
I told the summer school program that I would be interested in teaching again in the future. So there is a possibility I might come back. I would certainly consider your company to see something else in China!
Thanks for caring,
Jessica
- Cruise Tour Customize by: Rita
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Thanks Tracy,
We are on our way home. We don't want to leave! Been an absolutely wonderful holiday!
Definitely. Amazing service. Treated like VIPs. Thank you so much. Made very special memories.
Alfred
- Cruise Tour Customize by: Tracy
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Hi Yanny,
I just got back last week, Gmail was hard to open in China.
I am very happy with the tour arrangements, and I am glad that I have you and Mr Jim as local guide. My dad and I had a pleasant day in Chongqing before boarding the cruise in the evening and Mr Jim has managed to fulfilled our requests.
I’m willing to recommend our service to those who would like to come to China.
I am satisfy with the service I received and happy with the payment option, especially the last minutes help of purchasing domestic air tickets.
Thank you so much for making this a wonderful trip.
Cheers,
Renee
- Cruise Tour Customize by: Yanny
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Hey Vivien,
Sorry I have done it right after our tour but it seemed there was a problem and it didnt show up. now i did it again (in german) and it showed up.
Thanks for caring for us we will recommend you to our friends.
Best regards
Thomas
- Cruise Tour Customize by: Vivien
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Thanks Wing,
Everything was nice. The internet in China was not, but that is not your problem. That is the reason to not receive and respond earlier.
I am happy with your services and would use them again.
All the best!
Ilia
- Cruise Tour Customize by: Wing
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Hey Vivien,
We arrived in chongqing today, we really liked the cruise. now we thought that it would be better to have a guide to do some sightseeing in chongqing. Do you think it would be possible for us to book a tourguide over your office for tomorrow 10.00 am? we stay at the glenview itc hotel. Thank you for your help!
Best Regards
Simona
- Cruise Tour Customize by: Vivien
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Hello Tracy,
I am looking back to an amazing holiday in Tibet. You are a big reason of that holiday for me. I appreciate your work and help very much.
Adam
- Cruise Tour Customize by: Tracy
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Hi Wonder,
You were very fast and very accurate.
The service of the driver was fine. We were not aware that the park was so far. In fact, for European people fairy mountains are not so surprising as we have already seen this type of landscape. We could see only the three natural bridges that are so gorgeous !
The cruise was good and was quite as promised. People on board were very careful with us.
I would absolutely like to recommend our company?
Best regards
Michel
- Cruise Tour Customize by: Wonder
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Dear Leo,
We have arrived back home in Germany.
The river cruise was a really good experience.
As I told you earlier on we were really happy with our guide Jay in Chongqing as well as with Nancy in Yichang.
One has to say that your entire organisation worked very well in our case.
Speaking about the staff on board the boat, they were just great. Friendly and always helpful.
Because of the booking situation on board we were offered an upgrade to the explorer suite, and we took it. Awesome. The food was really nice, no problems at all for us westerners, whatsoever.
Overall this was a great experience which we recommend without any restrictions.
Thanks again.
Best Regards
Clemens
- Cruise Tour Customize by: Leo
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Dear Miss Ashley He,
Our tour on the President no.7 was excellent!
You were fast enough to answer my E-mail and patient enough to answer my questions!
The service onboard was very good.
I certainly will recommend your company.
Yours sincerely,
Peter
- Cruise Tour Customize by: Ashley
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Dear Lily,
We had a wonderful time on our President 8 Yangzi River Cruise! Our guide, Nina, was very helpful. I think we were the only English-only speakers on the cruise.
We got busses from FengDu to Chongqing.
Thank you for your help arranging the train rides, this cruise and the Chongqing visit with Portia.
Sincerely,
Margaret
(At the end of our cruise, with guide Nina:)
- Cruise Tour Customize by: Lily
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Hi Wendy,
I posted a review of our time in China on tripadvisor.com. It’s titled “Zhangjiajie—Better than Avatar” if you want to read it.
Thank you for all you did to make our time in China so wonderful. Everything was so perfectly organized, we were free to just enjoy ourselves. We met interesting people, made some new friends, and ate some interesting food. Eating salamander dumplings was a new experience for us, and so was jellyfish. These were unforgettable experiences for us. If we know people who want to travel to China, we will surely send them to you.
Best regards,
Carol
- Cruise Tour Customize by: Wendy
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Hi Lyn,
Thank you for your email. We have now returned from our most interesting trip to China.
My son and I thoroughly enjoyed our cruise aboard Yangtze 8.
Unfortunately my wife had to return to Australia for medical reasons before the cruise and was not able to come with us.
The highlights - Andrew and I particularly enjoyed the Little Three Gorges excursion and the Mini Three Gorges option as well. We chose the upstairs dining option and appreciated the quieter meals and friendly, helpful staff there.
I have included a couple of our pictures which you are welcome to use if you wish. I would recommend this cruise to others and thank you for your assistance in arranging our booking beforehand.
Kind regards,
Ross
(The followings are pictures shared by Ross.)
- Cruise Tour Customize by: Lyn
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Hi Wing,
I want to share with my friends. There is nothing to improve i think, it's really good service. I will use your service again, if i need it.
Michelle
- Cruise Tour Customize by: Wing
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Dear Ashley,
Our river cruise was delightful. Your Email responses were quick, efficient and you provided complete information that was needed for our reservation and check in for the cruise.
The service on board was wonderful. We only had about 100 guests on the ship so there were more cruise service people than guests. We received polite, respectful and quick service from everyone. We especially appreciated the two cruise ambassadors who spoke excellent English. This made some special requests easy to accomplish.
Kind Regards,
Patricia
- Cruise Tour Customize by: Ashley
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Hi Wonder,
I have very appreciated your service. Fast and helpful answers.
The cruise experience was good. We liked the ship and the service on the ship. Especially the help of Melody taking care of us as the only non english speaking tourist.
Best regards
Giuseppe
- Cruise Tour Customize by: Wonder
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Dear Mr Wonder,
Please find below our feedback
1. E-mails and questions were promptly answered.
2. we really enjoyed the Cruise. The staff on board was very friendly, the accommodations are clean and the entertainment program is very funny. we had a great time.
3. I would definitely recommend yangtze-river cruises
With kind regards,
Michael
(The following picture was shared by Michael)
- Cruise Tour Customize by: Wonder
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Hi Wonder,
Hope you and your family are well. Congratulations to you on the new addition to your family!
The cruise was great and we had a wonderful time! The crew was warm and friendly and very attentive and the ship and amenities were nice. The food was generally quite good, and the excursions were fun.
You were incredibly responsive, helpful and very patient when answering my many questions and concerns! Your service could not have been better!
I would definitely recommend.
Thank you!
Anya
- Cruise Tour Customize by: Wonder
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Dear Lyn,
Thank you for the perfect organization of our trip, we really enjoyed it. I posted a lot of pictures at Facebook and I hope people will discover China and its image among Israelis will improve.
We very appreciate our guides, they were very pleasant and helpful, and our drivers-we felt comfortable and safe.
I will recommend your company to our friends.
Best regards
Sabina
- Cruise Tour Customize by: Lyn
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Hi Mark,
Thank you for your email. The Yangtze cruise was wonderful. The staff on board were very helpful, accommodating and positive. The food was lovely, and the weather held up well for most of the cruise.
I will be back at work from tomorrow (Thursday) and will discuss further with colleagues who are interested in coming with me.
Thank you again for all of your assistance booking the Yangtze trip (my first ever organised tour inside China, usually I just travel on my own) and I look forward to your assistance with my Tibet trip.
I’ve included a few photos from the trip below.
Regards
Tim
(The following picture was shared by Tim)
- Cruise Tour Customize by: Mark
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Hi Rita,
Yes, everything just ended too quickly.
Both Anna and I are back at work in South Africa, so it is a mad house.
Firstly, I want to thank you for the excellent experience we had, that is 100% as a result of your good planning and execution of your planning.
We will send a further mail with photos as soon as we can.
Secondly, can you please pass on our thanks to all companies, drivers and guides you made use of for our trip.
Everything was PERFECT and we thoroughly enjoyed it.
Kevin
- Cruise Tour Customize by: Rita
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Hi Vivien,
Thanks for all of your help during our cruise it was very enjoyable and the crew were amazing.
We are now on the train to Zhangjiajie. The driver was great.
Thanks again for all of your help you have made it very easy for us.
Stevo
- Cruise Tour Customize by: Vivien
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Dear Wing,
Thank you for your email. We had an excellent trip and have recommended Yangtze River Cruises to other people already. We thought the Victoria Jenna was a good ship in excellent condition and all the staff were very helpful. All the arrangements you made for us went smoothly and we were impressed with all the English speaking guides.
If we return to China we would consider using your service again.
Yours sincerely
Andrew
- Cruise Tour Customize by: Wing
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Hi Wing,
Our happy trip was completed. I would like to say thank you very much to all of you including tour guides and drivers from every city. Also we appreciated your important perfect arrangement. Hope to meet you and your service for next trip near future. Hope to meet more impressive China again. Thank.
Tun
- Cruise Tour Customize by: Wing
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Hi Riley,
We all are satisfied with this cruise. Thanks for your help. I will recommend you and your agent to may friends.
Best Wishes,
Luo
- Cruise Tour Customize by: Riley
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Hi Wing,
This was a nice relaxing journey with attentive crew. The cabins were good even on the lower decks. The included tours were all interesting and led by knowledgeable English speaking guides. The cruise we were on was only half booked so there was plenty of room around the ship and in the restaurant. A mix of Chinese and western travellers on board.
You made the booking process a breeze and assisted with a number of other queries including contacting the ship to confirm the dock for us and providing it in English and Chinese. I would recommend the cruise booking your agent.
Cindy
- Cruise Tour Customize by: Wing
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Dear Rita,
We just returned from our second trip to China, both organized by you from China Discovery.
In 2016, I opted to visit Xi'an (Terracotta Warriors) and Chonqing, before getting on a Yangtze River cruise. I was a bit apprehensive, having never done business with a China-based travel consultant, but my fear turned out to be completely unwarranted. You and China Discovery exceeded my expectations by providing excellent, knowledgeable English-speaking tour guides that took care of all of our needs - transportation, lodging, some meals, and of course, the tours zero stress, everything was arranged and in place upon our arrival, thanks to your efforts.
This year, we decided to visit Zhangjiajie, and I immediately went through my e-mails to find your contact information. Once again, you did not disappoint me. We had a very tight schedule, but you were able to build a flexible itinerary that allowed us to see all the amazing sites we wished to see, in the all too short time we were in Zhangjiajie. Our tour guide, Carrie, was simply the best. She was prompt, professional, knew her way around the National Park, and most importantly, she had a great attitude. She was able to lead us though about 6-10 miles of hiking each day, and skillfully kept us away from the noisy tour groups that invade the area. Again, zero stress, everything was perfectly arranged.
Your customer service was distinguished and made both trips very easy and pleasurable.
Alan
- Cruise Tour Customize by: Rita
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Hello Tracy,
The cruise was very good, and we thank you for your advises. The crew, the boat, the food and the attractions and spectacles were good, and we spent a good time during the cruise.
We enjoyed the cruise very much in general.
Thank you very much for all , and maybe for your return about our remarks.
Bset Regards
Michel
- Cruise Tour Customize by: Tracy
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Hi Echo,
The Wanyou Conifer Hotel and Ramada Yichang Hotel where excellent hotels.The rooms were of good quality, clean and staff helpful and friendly.
The cruise was satisfactory.
Your help has been much appreciated and we will not hesitate to recommend you and your company to our friends.
Thanks again
Regards
Julie
- Cruise Tour Customize by: Echo
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Dear Catherine,
We returned home after our trip to China. Our Yangtze River Cruise and all of the related tours and transfers you arranged for us were OUTSTANDING!!! Both of the guides we had, Nancy in Yichang and Alice in Chongqing were both excellent.
Thank you for everything you did in planning our trip. You are the best!!!!
Thanks again,
Daniel
- Cruise Tour Customize by: Catherine
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Hi Mike
We had a great trip on the Victoria Jenna! My husband and I are backpacking round China and have nothing booked previously so with your quick reply to our emails you made this trip happen for us and we will definitely recommend your company to others!
You were very professional and a pleasure to deal with. Thank you once again for your services and booking an experience we will treasure for a live time. Wish one day we could do it again.
Cheers
Christine
- Cruise Tour Customize by: Mike
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Hi Jack
Indeed the cruise was a very nice experience. The service staff on the ship was excellent as was the food.
All in all a experience to be recommended to family and friends.
Have a great day.
Best regards
Tommy
- Cruise Tour Customize by: Jack
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Dear Wendy,
You were super helpful. You were enthusiastic helping to arrange all little details I requested and got everything all organized. The tour was very good. All the guides were waiting for us at the transfer points. They were knowledgeable and helpful.
Zhu
- Cruise Tour Customize by: Wendy
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Hi Wendy,
You were very prompt in replying to our questions, even while in China through WeChat.
The tour was excellent. All of our guides made the visits to each location enjoyable and memorable.
We absolutely loved our tour and all our guides. Wendy, you organised a great tour and we would definitely recommend you and your services to our friends and family.
The Great Wall was definitely our highlight, especially as it has been a childhood dream. So happy we went to Jinshanling section. Absolutely glorious day!!!
Thank you so much for organising this fantastic holiday. We look forward to coming back someday.
Best regards,
Stan
- Cruise Tour Customize by: Wendy
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Hi Wonder,
We enjoyed the cruise very much.Your guides and drivers were very good. And we are very happy with their services.
Thank you.
Valerie
- Cruise Tour Customize by: Wonder
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Dear Ashley,
You were excellent. You were very patient and thorough in answer my many questions. You always replied promptly and courteously.
The staff of the ship treated us very well I think we were the only English speakers aboard, but they made sure that we always had an English-speaking guide when we went on the excursions. We really appreciated that. The staff were quite pleasant and many spoke excellent English. They were also very well organized.
I would definitely recommend your company!
Lisa
- Cruise Tour Customize by: Ashley
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Dear Mr. Wonder Wang!
We loved the three-day river trip. Highly recommended! Great ship. Nice cabin. Friendly staff.
You did a great job. You give us always a quick answer to all questions. Thanks!
Have a good time and thanks again!
Dagi
- Cruise Tour Customize by: Wonder
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Hi Wendy,
You tried her best to answer my questions as quickly as possible. It’s sometimes hard because of the time difference in the 2 countries. I was impressed with your English knowledge.
The tour was ok. We upgraded and was happy we did; as the room was much bigger and the food better. The cruise shop staff are very polite and tried their best.
Overall I was happy with your service, thank you!
Sabina
- Cruise Tour Customize by: Wendy
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Hi vivien,
Like I wrote in the evaluation form, this day trip fulfills our needs and we enjoyed it a lot. Coffee was very kind and supportive. Thanks for your patient, responsiveness to all my emails and suggestions.
Johanne
- Cruise Tour Customize by: Vivien
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Hello Wonder,
You responded my email quickly even during Chinese New Year holidays. You helped on all my questions and quoting on different cruse lines which helps us to deicide the one fits our needs. The whole querying and booking processing is smoothly and pleasant. Thank you.
The cruise facility is nice and well maintained compares to other cruises we saw on the river. Service is nice and friendly. Overall our experience is positive.
Angela
- Cruise Tour Customize by: Wonder
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Hello Wonder,
You were extremely helpful answering my questions by email quickly and explaining all of my options.
The cruise was even better than my expectations. The ship was well-fitted, comfortable and clean. The staff were excellent! And the food was really, really good with plenty of variety. The included tours were well-organized and interesting.
Thank you again for all your help. Everything worked out perfectly.
Katherine
- Cruise Tour Customize by: Wonder
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Hi Ashley,
We enjoyed ourselves. The food was excellent and the service staff were very caring and helpful.
Mu
- Cruise Tour Customize by: Ashley
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Hi Livia,
Guide was great! I was very happy. You were a great help to us in arranging the cruise and our guide in Chongqing.
Pat
- Cruise Tour Customize by: Livia
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Hi Tiffany,
Thank you!
You were very helpful. Cruise was good and we would recommend the cruise
Camille Leca
- Cruise Tour Customize by: Tiffany
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Hi Wonder,
The cruise and Shanghai didn’t disappoint – the scenery around the three gorges is amazing. All in all, the whole trip was fantastic. We can’t thank you enough for making the trip so successful…. and helping us out with the wallet thing! Have no idea what we would’ve done if you hadn’t been able to help us resolve that so quickly.
Kim
- Cruise Tour Customize by: Wonder
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Hi Wonder,
I am back from Tibet. Everything was great!!
Manuel
- Cruise Tour Customize by: Wonder
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Hello Echo,
We had a very nice trip thank you
Aline
- Cruise Tour Customize by: Echo
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Dear Mrs.Echo,
After an incredible journey we are meanwhile back in Germany. We would like to say thank you very much to you for the perfect organization of the trip. The boat cruise on the Yangtze was wonderful, the landscape in Zhangjiajie was exciting and breathtaking. Sara was a very friendly, motivated and competent guide. We will remember all of that for a long time.
Dieter
- Cruise Tour Customize by: Echo
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Dear Riley,
The trip was marvelous. People in the boat and guides off board treated us very well.
What to say about the places we visit? They were all so impressive and beautiful.
I would strongly recommend this tour to my friends and relatives.
Thank you.
Manuel
- Cruise Tour Customize by: Riley
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Dear Vivien,
We had really a great time during the cruise. The boat is really comfortable and we were impressed by the staff kindness and efficiency.
The meal was excellent and the cleanliness perfect!
Sylvie
- Cruise Tour Customize by: Vivien
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Hi Tracy,
Just to let you know we had a wonderful trip to China and thoroughly enjoyed the Yangtze River Cruise on the Victoria Jenna. All your planning went like clockwork. Many thanks for all your help.
Ian
- Cruise Tour Customize by: Tracy
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Hi Livia,
We took you up on visiting Quanjude for duck. It was really good. We enjoyed the Great Wall.
It was great. Loved the small group. Just 4 of us. Joanna was very nice and and did a great job. Driver was friendly also.
Pat
- Cruise Tour Customize by: Livia
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Riley,
We really enjoyed our time on the Century Legend. The trips were great and we had a good time.
Xie Angel
- Cruise Tour Customize by: Riley
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Hello Vivien,
Greetings from Xian. The train journey was fabulous and easy to navigate. Thank you for arranging the tickets for us.
Best wishes
- Cruise Tour Customize by: Vivien
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Dear Riley,
You are most welcome. Honestly, you have done it so well.
Thanks for your great help in organizing Mr. Lim’s trip.
Regards
- Cruise Tour Customize by: Riley
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Hi Wonder,
I had a great time and would be pleased to provide feedback. Just give me a few days & I'll get back to you.
- Cruise Tour Customize by: Wonder
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Hi Tracy,
The cruse was fantastic and a welcome break in our busy tour of China.
The boat was lovely and the cabins really comfortable. The staff were amazing, really helpful and polite. We upgraded to the upper floor dining area which was once and relaxed for meal times. We also used the Spa and the treatments were excellent.
The cruise itself was great, the 3 gorges scenery was stunning. The trips were also pleasant and interesting.
I’d highly recommend to anyone touring China.
Thanks
- Cruise Tour Customize by: Tracy
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Dear Lyn,
Thank you.
My parents enjoyed their time in China and on the cruise a lot. They were very well taken care of! Greetings,
Lisa
- Cruise Tour Customize by: Lyn
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Dear Leo Li,
I just got back from my trip to China. It was a very nice trip. The Yangtze trip was a highlight!! Too bad we could not go thru the locks with.
Jürg
- Cruise Tour Customize by: Leo
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Dear Ashley,
I want to to thank you for your good service! Also the cruise was very fine and everything on board was o.k. I have to add that the excursion guides were very nice, helpful and courteous!
Seeher
- Cruise Tour Customize by: Ashley
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Hi Yanny,
It was very enjoyable. Thank you.
Tony
- Cruise Tour Customize by: Yanny
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Hello Ashley,
This tour is very well organized, very good hotels, Guides were pleasant, helpful and spoke very good English. The driver on the Wulong trip was excellent. The river cruise on the Yangtze River, the Wulong tour and Shanghai tour were very interesting. Also, Ashley did an outstanding job, thanks Ashley. We really enjoyed the trip. A great experience. We would travel with this tour again.
Vu
- Cruise Tour Customize by: Ashley
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Hi Wendy,
Thank you yes, we arrived home safely. Both Jacqui and I returned to work the following Monday so life has been very busy in the two weeks since our return. You are welcome to use my feedback on your website.
We were more than happy with our Yangtze cruise and enjoyed every minute on the "Victoria Anna". The ship was only at half capacity for passengers so we took the option and upgraded our cabin. The staff were always pleasant and helpful and the evening entertainments enabled them to display some of their other talents while we learned some of the local culture and history. The food was excellent and no request was too much trouble for the restaurant or bar staff.
The optional excursions were wonderful, especially the small boats in Shennv Stream. The highlight however was definitely the Ship Lift and the Three Gorges Dam. There were two American couples, who were also travelling independently, so we spent a great deal of time with them, both on and off the ship. By the end of the cruise we were firm friends. All in all a wonderful cruise.
Booking the cruise and train tickets to Suzhou with Wendy was trouble free and went off without a hitch. The email correspondence was always prompt and the arrangements perfect.
We had originally booked a tour with Sinorama who went into liquidation in October 2018 so we lost our money. We decided to travel independently so that we could have greater control over where we went and how long we spent in each place. Neither of us are shoppers and we like to get outside the cities and go on hikes. We did have private guides for some of our chosen activities but by the time we arrived in Chonqing we wanted to do something as part of a group - it was not important that they spoke English. We found a tour company two doors from our hotel and they booked us on a full day tour to Wulong Karst where we hiked as part of a large group - none of whom spoke English and the tour guide spoke only a little English. That is fine - we are after all in China - and we were hiking, we actually went on two hikes that day. The total cost of the day, including lunch, was 420rmb for both of us. This does not compare well with the quote of 5352rmb for the a private tour to Wulong Karst and Dazu the following day.
I would suggest that China Discovery offer group tours, as well as private tours, before the Yangtze cruises.
I will certainly recommend China Discovery and Wendy Dan to any friends who decide to travel independently in China.
Kind regards,
Vicky
(The following picture was shared by Vicky)
Broad View on the Deck
- Cruise Tour Customize by: Wendy
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Dear Wonder,
My wife and I have finally returned from our cruise from Shanghai to Tokyo which followed our tour with your company.
I wanted to thank you and give you some favorable feedback on our Yangtze River Cruise.
Everything was great and well executed by your staff.
Our interaction with you during the planning phase was excellent as you were very thorough and accurate in your descriptions and responded very quickly to any questions that we had. You were very responsive even during your wedding and Chinese New Year holiday which we appreciated. One suggestion would be to give your American customers the airline confirmation numbers and flight details in advance to allay any anxieties they might have. In the US we like to have such details. Advance details of train tickets or hotel confirmation numbers would be good too.
The Yangtze River Cruise on the Victoria Katerina was also excellent and we enjoyed this part of the trip very much. The Katerina was not quite up to US 5 star standards and we ended up upgrading our suite to the more expensive Shangrila Suite at an extra cost of USD 640. There are very few foreigners on this cruise and the english language tour guides spoke very little english. The tour guides wold speak in chinese at some length and then speak in english very briefly so it was clear we were not getting the whole tour commentary.
The guides you arranged in each of the cities we visited all were excellent. These were Charlie Soong in Chongqing, Coffee in Yichang, Derrick Dai in Zhangjiajie and Laura in Shanghai. All of them were punctual, friendly, polite and knowledgeable. We spent the most time with Derrick in Zhangjiajie and he was really terrific. But we really liked all the guides.
Overall we are very pleased with the service of your company and would recommend you highly to anyone else.
Thank you so much for arranging our China and Yangtze River trip.
Best wishes,
Dennis
- Cruise Tour Customize by: Wonder
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Dear Mr Wang,
Here are my answers:
1. Communication fast and everything very good!
2. I am very satisfied with the service!
3. Of course, I recommend your company! Perfect organization and very good service during the trip!
Greetings from train to Beijing!
- Cruise Tour Customize by: Wonder
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Dear Vivien,
Of course I'm more than happy to write a review on yourself and your company. You've done a very excellent job.
Thanks
Kim
- Cruise Tour Customize by: Vivien
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Hi Wonder,
你好!我们都已经顺利结束行程,感谢你的安排与帮助!下周麻烦你抽空把发票寄给我,谢谢!
- Cruise Tour Customize by: Wonder
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Hi Vivien,
We had a wonderful cruise with your company. The service from the crew and staff was just perfect, very friendly and helpful at all times. We loved the ship 🚢, the scenery, the people of China. And the food 🥘. We recommend this cruise to everyone and would do the same again ourselves.
(The following picture was shared by Alan)
Broad View on the Deck
- Cruise Tour Customize by: Vivien
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Hi Wing,
We are enjoying the Yangtze cruise now. It was an easy process to get onto the cruise ship after your detailed instruction by email.
For that, we thank you very much.. The cruise ship is of very high standard and we are very happy with your effort and diligence..
Thank you again for keeping in contact with us... I do not have Wifi with my mobile. Therefore I am using the email for communication as there is a terminal on the cruise for guests to use freely...
Kind regards,
Louis
- Cruise Tour Customize by: Wing
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Hi Catherine,
We have returned home to Singapore safely this evening. My friends and I would like to say a Big Thank You to you and your team for making our trip to Zhangjiajie and Yangtze River cruise a successful one. We are impressed with your professionalism in organising, advising and also your prompt reply to our queries and feedbacks prior to and during our tour. We greatly appreciate your efforts not only in making our group tour possible but also a safe, enjoyable and memorable one for all of us. We look forward to working with you on our future trips to China.
Mr. Phang
- Cruise Tour Customize by: Catherine
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Hi Riley,
I am finally catching up on all my emails. Despite the annoyance of large crowds, we had a wonderful trip. We are enormously impressed with what we experienced in China. We so enjoyed the beauty of its nature, culture, cuisine, people . . . . We will be back. Thank you so much for all your assistance.
Sunnh
- Cruise Tour Customize by: Riley
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Dear Wonder,
Travel consultant Wonder was excellent. Dealt with all our questions promptly and everything was well organized when we got to China.
Cruise was good except for the weather
Yes would definitely recommend the company
Ms. Julie
- Cruise Tour Customize by: Wonder
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Hi Wonder,
I just want to let you now I did a trip advisor review for you today. I was so happy to do this for you. Sorry it took me awhile to get this done for you. I had a very difficult time & I am still struggling with the 12 hr time difference. I went back to work also this past week & was still struggling with the time change. Having a hard time this time bouncing back after the 12 hr time change. I want to thank you so much for providing such great tour guides to Mary & I for our trip to China! Make sure you tell all of our guides how much we loved them & what a great job they did for us. We were so impressed! They were always on time when we were suppose to meet! And very friendly & professional! Would recommend all three of them again to all my friends. I loved the Yangtze Explorer Boat! It was a great recommendation from you to go on this boat! We loved that there were less people on this boat! And we loved getting more one on one service from the crew! I already have one friend that wants to go on the Yangtze River Cruise & I will be recommending her to you to book her cruise. I will also direct her to my review on trip advisor as well. I can’t wait to come back to China for a Third time & next time I want to do the up river cruise on the Yangtze River Explorer & bring my husband with me. He has never been to China. Each time I come back to China I like to see something different than I did before. So I am sure I will be getting a hold of you this time next year in planning my trip back to China. Thanks again for all your hard work in helping me to plan this trip to China. Let me know what you think of my review & my pictures I included with my review once you have time to check it out! I hope you like the review & it helps your career. You deserve it! You work hard!
Sincerely,
Cherie
- Cruise Tour Customize by: Wonder
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4.12
Hi Wonder,
Please see my responses below.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes, no issues.
2. How’s the cruise?
We both enjoyed it very much. It was a good way to spend the 3 days we had. We got to meet other travelers, everything was very clean, food was good, and everyone on the cruise was very helpful. The entertainment activities on the cruise were surprisingly good. Some of the downsides were that you could not go to the front deck of the ship, without paying extra, and activities were started too early, with breakfast ended too early at 8am. We were also told that we could not exit the ship, unless we joined the tours. I don't think this is acceptable. You should be free to exit the ship, as you wish.
3. Would you like to recommend our company?
Yes, responses were quick and prices seemed competitive. Quick responses were critical, as we contacted you only 2-3 days before the cruise.
- Cruise Tour Customize by: Wonder
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Hello Wonder,
Yes we had a fantastic time on the cruise. I am still travelling and return back to the UK on Monday. I will email the answer to your questions below once I am back home.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes, Wonder was great getting back to us very swiftly with answers to any questions we had. He made sure we had all the relevant information before we decided which river cruise to book.
2. How’s the cruise?
We all enjoyed the cruise very much. The staff on board the Victoria Jenna were all great. We upgraded our room on check in and we also purchased the VIP package which included silver service for the evening meal and wine.
3. Would you like to recommend our company?
Yes we would recommend you company to any one who intends to visit China.
Kind regards,
Angela
- Cruise Tour Customize by: Wonder
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Dear Rita,
Thank you for all you have done the guide met us at the train station and got us into the ship and thanks to you we were upgraded to s suite the ship is very nice and the service is excellent
We had a very nice tour this morning
I cannot thank you enough as Ibsaid so will write letter on my return to trip advisor and to your company singing your praises
With best wishes
BS Foad. MD
- Cruise Tour Customize by: Rita
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Hello Riley,
The cruise was nice. Beautiful scenery. Good boat, good staff, OK food. We were a bit disappointed by the proposed excursions (the one included in the package and the one we had to pay. Not very interesting).
Anyway thanks a lot for your help
Best regards
Olivier
- Cruise Tour Customize by: Riley
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Many thanks, Zoe,
I waited to reply to your last two emails until I had finished the cruise.
I had a great visit in Chongqing with Liao Jun who was an excellent friendly guide. I’m so glad you recommend Wulong and Da Zu which were different but very worthwhile visits.
The Yangtze trip went very well and I managed to do the Ship Lift this morning even though the Yangtze Explorer cancelled their proposed trip. I managed to persuade them to let 3 of us do it alone and then caught a taxi to the Banshan hotel.
Thank you for your consideration in calling the hotel to assist with arranging a taxi to the airport. I plan to leave the hotel around 8 o’clock as my flight departs at 10:25.
When I said my wife will like the Panda tea set I meant we would share it. We have tea first thing every morning and late afternoon, so it will get much use.
Thank you again for assisting me with my visit which has been most interesting and informative. I have recommended your services to other travellers. Could I ask which company do you work for or are you independent? I notice you have more than one e-mail address.
David
- Cruise Tour Customize by: Zoe
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Hi Yanny:
We had a nice time on the cruise. The best part was the side trip to Shenny Stream. My only comment for improvement would be to enforce the no-smoking areas. We couldn't sit outside on the front deck 5 without having somebody smoking nearby. As we understood it Deck 6 was for smoking.
You we're a great help in booking our tour and assisting us with side trips.
Thank you.
Michael
- Cruise Tour Customize by: Yanny
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Good Day Ms. Wing
Yes were returned home safely. But I returned with a head cold. I am back to work and my husband continues to enjoy retirement life.
We were very, very pleased with our tour. Our experience was beyond our expectations starting with our tour sites and hotels. We were able to experience transportation that we don’t have here in our area, like the bullet train, subway.
Our tour guides Mr Jeans, Ms Alice, Ms Fay, and Zack were fabulous guides. They all had great knowledge of the English language and of sites visited.
Our only somewhat bad experience was our driver from Chongqing to ship. He drove recklessly and we have no knowledge if Mr. Charlie brought it to the driver’s attention.
Yes, you have our permission to use our comments, pictures and email.
We would definitely use your services again and will definitely recommend it to those interested. Looking back we wished we could have had more time to stay.
Ms Wing I can’t that you enough for all your help and patience with all my emails and questions.
Debbie
(The following picture was shared by Debbie)
Happy China Trip
- Cruise Tour Customize by: Wing
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Dear Ms. Wing,
Sorry for my late response, I was offline for more than two weeks. Now I am returning to my busy life.
Unfortunately I don't have any photos with me, but I agree to let you put my evaluation on your website, if it is of any help.
(1) How do you like our tour arrangements and are you willing to recommend our service to your friends?
I loved the tour arrangements. Your services were highly appreciated. We enjoyed our trip, not only on board on the Century Diamond, but also in the pre board, when you helped us to arrange everything. Thank you so much, miss Wing!
(2) Do you have some suggestions for us to improve our service?
We only had one problem.... Arriving to the harbour in Chongqing. None of taxis would agree to pick up us, apparently because there is a city regulation, and certain plates can enter to that area on certain dates. Of course, it is not your fault, but I think other customers would appreciate that piece of information. It was quite difficult to understand that with our poor Chinese. :(
(3) If you come to China again, would you like to use our service again?
If I need to take a cruise, of course I would like to use your service again. I usually like to travel on my own. But I would recommend yoyr company to other people definitely.
Thank you so much for everything, Wing! The company is really lucky to have a person like you among the staff.
Kind regards,
Ana
- Cruise Tour Customize by: Wing
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Dear Wonder,
The cruise is a great experience. My family and I were happy with it. Please see below for the answers.
I tried to look for another river cruise with another route for next year but it looks like the Yangtze 3 gorges river cruise is the only river cruise available. I look forward to further development in future.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes
2. How’s the experience of the cruise?
Great experience considered it was a river cruise in China. Certainly Century cruise can learn from the ocean cruises to make their evening entertaining programmer even more successful in terms of variety and quality, but for now those entertaining shows met my expectations.
Best,
Eddy
- Cruise Tour Customize by: Wonder
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Hi Rita,
Thank you for putting this trip together for us. The only thing that could have been better was the weather. Something no one has control of, the views made up for the lack of Sunshine.
I think we made the right choice in our choice of boats and taking the upstream cruise. The smaller boat was less crowded and very comfortable and the crew was outstanding.
Attached are a few Photo's to share.
I will recommend you to others.
Thank you again
Otto
(The following pictures were shared by Otto)
Nice Picture with Kuimen Gate as Backdrop
Panorama on the Top of Shibaozhai Pagoda
- Cruise Tour Customize by: Rita
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Hi Lyn,
We had a wonderful time! The entire tour was beyond our expectation. Starting with Nancy from Chengdu, wonderful patient lady with good command of English. Our bullet train was great and the cruise was fantastic, great service, even even upgraded our cabin to suite. Our guide Charlie helped us for a nominal amount. He is very funny the great gorges museum was wonderful. The highlight of the trip was the three gorges lift which was optional tour every penny was worth it
I will definitely recommend you and your tour agency to my friends , we can’t stop talking about I to everyone we just arrived safely in manila today , also Nancy from Yichang was also great took us on a stroll along the river park and helped us at the airport , I will share some pictures soon take care and good luck Manny and babes (Aida).
Devotta
- Cruise Tour Customize by: Lyn
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Good morning Tracy,
Thank you for following up on our Hangzhou tour.
Yes, we had a very wonderful time with Autumn and Mr. Ma, the driver. It was raining the whole day, which did not dampen our spirit because of Autumn's happy personality.
Best Regards,
Mrs. Joaquin
- Cruise Tour Customize by: Tracy
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Hi Zoe,
Yes! We had a great time on the cruise!
Amelia
- Cruise Tour Customize by: Zoe
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Hello Zoe,
Good evening to hoy. I imagine you are at home already...
Well deserved...!!
Today Is the last day of muy daughters on board the ship..
They had a great time and enjoyed every minute of the tour...
Magnificent...
I will do it without any doubt..
Again...
THANKS FOR YOUR SUGESTIONS..
You were perfectly right..
Excelent choise..
On the other hand, today Is Valentine's Day...
Today we celebrate FRIENDSHIP and I want to take profit of the ocation to send you my regards and good wishes for you, and your family...!!!!
HAPPY VALENTINE'S DAY...!!!
Yours...
Joaquín
- Cruise Tour Customize by: Zoe
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Hi Wendy,
Good Morning
We would like to thank you for a wonderful holiday ....everything was great and the guides were fantastic....the service was amazing....I have given your to some people who ask about the holiday so I hope you get some follow up from this
Once again thank you very much
Kind regards,
The Watson family
(The following picture was shared by the Watson Family)
Happy Tour of the Watson Family
- Cruise Tour Customize by: Wendy
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Hi Jack,
I would like to say thank you for assisting me on the tour arrangements.
The hotel (Glenview ITC Plaza) that you recommended is very well located and has a very nice room.
Tour guides (David and Fei) are friendly and very helpful.
Overall trip is satisfied.
Hope to deal with you again in the future.
Thanks& regards,
Yap
- Cruise Tour Customize by: Jack
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Hi Ashley,
We found the travel consultant very efficient and all questions were answered to our satisfaction.
The service on board was very good, we were very happy. One thing that we felt was vastly overpriced was the coffee. We were very disappointed with the quality also.
We have already recommended your company to family and friends and would gladly use your company ourselves if we have the opportunity in the future.
Thank you for your new year wishes we wish the same to you and your family
Steve
- Cruise Tour Customize by: Ashley
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Hi vivien,
Thank you for organizing our cruise everything went very good I have been telling all my friends about the cruise and if you want to go contact vivien, many thank you and merry Christmas from all of us in Australia.
David
- Cruise Tour Customize by: Vivien
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Hi Lily,
Thank you for your good wishes! We have very good memories of our cruise on the Yangtze River, the crew and guides were very good, we liked our room, the food was delicious.
Thank you again,
Chantal
- Cruise Tour Customize by: Lily
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Dear Ashley,
Here is the survey done below! Sorry that I took awhile to complete the survey. Have attached a picture if up trip.
Have a great day ahead!
Regards,
Chew Yuen
(The following pictures were shared by Chew)
Happy Family Tour in China
- Cruise Tour Customize by: Ashley
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Hi Ashley,
Following is answers to your questions:
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
The travel consultant was really great. She was available to help me regardless of the time. I had to contact her a few times to facilitate coordenations and she answered right away, solving every issues promptly.
2. How do you comment your tour arrangements?
The tours were, in general, very good. I received information about the pick-up time the previous day. All worked out nicely and covered the main touristic attractions.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
Definitely. The service was very good. I, basically, didn't need to worry about the trip. Also, the price was really good, unbeatable actually.
4. Your general opinion on us?
I'm very satisfied with you. When I return to China I'll contact you to arrange things.
5. Do you have any suggestions on improving our services?
I gave the suggestions to the travel consultant along the trip minor stuff.
6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Yes, I'll send them as attachments in this mail and in the next one.
7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?
Sure.
Amazing Three Gorges Dam
- Cruise Tour Customize by: Ashley
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Hi Livia,
We finished the cruise on Saturday morning, with a visit of the 3 gorges dam. The cruise was great - the weather was not particularly good, but rain and clouds make for very nice pictures!
(The following pictures were shared by Linda)
Beautiful Nightview of Chongqing
- Cruise Tour Customize by: Livia
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Hi Livia,
I have written my comments below.
Overall i am satisfied with the arrangement on buying the tickets for us. Especially your service i am rather please. You are responsive and thoughtful to remind us on the timing and the docking berth of the ship on the day of our trip. However the whole trip I rate it as fair partly due to the heavy fog and hazy condition, which we did not see the best of three gorges. I also wrote my comment on TripAdvisor. You can also take a look.
Yes, I’m willing to recommend your service.
You are really trusted.
Yes. I am thinking to travel to Tibet again may be a few years time. Will definitely look for you to see what you can offer.
Rgds
- Cruise Tour Customize by: Livia
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Hello Wendy,
I am home now. Sorry for the late response.
The cruise was good; I also enjoyed Chengdu and Chongqing 👍👍
I would like to share some photos with you 🌹🌷🌻 will be sent in another email 📧
Cheers!
(The following pictures were shared by Lili)
Chaotianmen Pier in Chongqing
Happy Dinner in the Cruise Journey
- Cruise Tour Customize by: Wendy
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Hi Ashley,
I am good and thank you again for our tour arrangement. We just arrived home tonight.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
YES. VERY EFFICIENT AND THOROUGH.
2. How’s the service of the tour guides during your whole tour?
VERY GOOD. BTH OUR TOUR GUIDE AND DRIVER ARE VERY KNOWLEDGEABLE.
3. Would you like to recommend our company?
YES. DIFINATELY WOULD.
Best regards,
- Cruise Tour Customize by: Ashley
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Hello Ashley,
Everybody is fine, and we had a great time on the President 7.
Answers:
1) We had a great service from you and the company.
2) The tour guide was very pleasant, and went out of her way to satisfy our request
3) I would recommend our company very highly
Thank you!
- Cruise Tour Customize by: Ashley
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Hi Leo,
We are back in Western Australia, and have settled in to our normal routine.
Thank you for your wonderful planning of our recent China Tour, all went well thanks to your planning skills. The trip up the Yangtze River was fantastic, with so much to see. Shanghai and Chengdu with so many people was exciting. The Panda Breeding Research base at Chengdu was the Highlight of our tour. The Hotels you selected were Top Quality, and we lacked nothing. We will recommend Chengdu Bamboo International Tours Co. Ltd to All our Friends and anyone planning to tour China. The THREE GORGES DAM SHIP LIFT, would you be able to locate/obtain a DVD showing this, as I have several friends interested in this.
Please keep in touch!
Regards,
- Cruise Tour Customize by: Leo
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Dear Ms. Echo,
Firstly, we would like to say thank you so much for our tour and your work and quick respond. We are really appretiated. You was giving us prompt clear answers and was solving the problems strait away. Great job!
Secondly, the tour all together was well organised and got to know many interesting knowleges about China. Especially our days and our guide Mark in Shanghai. Xian guide was also very good and helpful.
The river cruise went well, only our juniour suit was not what we were expecting at all+location was extremely noisy.Boarging was also very stressfull, you know it. Rest of cruise program and special service and food in our VIP restaurant were perfect! As excuse bonus from your company - ugraded train tickets to business class.
Despite the last negative comment,we like the trip and were enjoying it. We will highly recommend you and your company to our partners and friends.
King regards,
Tatsiana Weber / on behalf from my husband Karl and my cousine Jana.
- Cruise Tour Customize by: Echo
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Dear Wonderful Mr Wang
Just a note to thank you very much for all your help in arranging parts of my daughter trip to China with her family.
They had a great time. Incidentally they said that the guide in Chengdu (Pandas) was great.
Again Thanks
Dr. Shimon
- Cruise Tour Customize by: Wonder
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Dear Ashley,
I am fine and back in my country.
I really enjoy the Yangtze River tour and thank u for ur support.
Ronny
- Cruise Tour Customize by: Ashley
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Hi Lily,
Yes that will be fine to put on your website. Fabulous tour.
My 23 year old daughter & I just finished a trip through China. It was a great experience & some amazing sights. We also stayed 4 nights on The President 7 along the Yangtze River. We went from Chongqing to Yichang. This was a fabulous cruise & the scenery was just gorgeous. I done the included tours & the 2 optional tours as its a one off & not going to see it again. They were well worth it. Lily was fabulous with my bookings & any questions she was prompt with her return replies & help. I would recommend both Lily & President 7 if considering this cruise. We were on the 4th floor. No complaints with our room or anything actually it was 💯%
Thanks again Lily for your help.
Kind Regards
Tracy
(The following pictures were shared by Tracy)
Five Clouds Tower in Fengdu Ghost City
Tracy and Her Family
- Cruise Tour Customize by: Lily
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Sorry Wendy,
message was sent in error.
The Yangtze cruise in October was FABULOUS - thank you for booking me on it- I’ll be telling all my friends how good you are.
Kind regards,
Sally
- Cruise Tour Customize by: Wendy
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Hello Lily,
This is Tim, not Christine. We loved the cruise and would recommend it to anyone. Beautiful scenery and interesting shore excursions.
Tim
- Cruise Tour Customize by: Lily
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Hi Rita,
Just back home, due to I have limited wifi in CQ just seen your email, sorry for the late reply.
My friends really enjoyed the cruise, appreciated for the swiftly transfer arrangement in CQ n Yichang, please thank to DAVID, n Fay too.
Attached some of the photo at the cruise n CQ, we really get some attention on our group name”....”
Thanks and regards,
Leow
(The following pictures were shared by Leow)
Short Excursions - Three Gorges Dam and Kui Gate
- Cruise Tour Customize by: Rita
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Dear Ashley,
I'm fine to provide you with a feedback on your questions; you may put it on your site.
1. My mails were all answered the next day, I was very pleased with the services of Ms. Ashley He,
2. The services of the tourguides was fine, all of them service-minded and fairly good Enghlish,
3. I would recommandeer the company since I was services well.
Some remarks: After embarking on the Yangtze Gold 1, the crew asked us for upgrading the Cabin from standaard to 4st Floor, and for upgrading from 2nd Floor dining to 6th Floor restaurant. We agreed and were upgraded for 1000 Yuan to a langer cabin on the 4th deck. The 6th floor diningroom was full, which was a pitty since the rood on the 2nd was not great.
We were not aware of there upgradabilities in advance, we would have chosen those for sure.
Thank you for your good services,
Best Regards,
Jan
- Cruise Tour Customize by: Ashley
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Dear Mrs Wing Zeng,
thanks for asking - yes, I am back home and busy again, but after having enjoyed 4 weeks of fabulous individual roundtrip through China.
Please find my answers to your questions below:
(1) The visit of Fengdu was ok, the visit of the Three Gorges Dam was a bit disappointing because I have expected to enter the technical section or at least to walk over the dam. The additional arrangements (White Emperor City, sailing through Three Gorges Dam, etc.) were very expensive, so that we only chose "Lesser and Mini Three Gorges". That trip was also ok.
Honestly speaking: We came from Yunnan province, where we had excellent weather and where we had visited marvellous ancient cities and temples in beautiful nature. In contrast to that Fengdu was just average and the river banks of Yangtze river often covered by ugly beton cities.
The service itself I would recommend to friends.
(2) The service was excellent, the staff very nice and helpful. No ideas for improvement.
(3) I would use your service again - but for another purpose than a Yangtze cruise :-)
Best regards,
Christoph
- Cruise Tour Customize by: Wing
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Dear Echo!
Everything was very good, and we are very satisfied with our trip. I cannot think about anthing that could have been done better. Give my regards to all our guides and drivers. I really hope that I can give you more business. What is the best time to visit China if you want fairly good weather and avoid the top seasons?
Med vennlig hilsen/best regards
Kjersti
- Cruise Tour Customize by: Echo
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Dear Wing,
Truthfully, can’t thank enough of your timely and impeccable service online.
A. The Yangtze River cruise was excellent. From embarkation to check in, cabin, food and the accompanying itinerary...till yichang.
B. Pretty much up to expectation, except may be the cruise could have provided a souvenir or memento to each guest for a long lasting memory-example: s Victoria Anna Mug!
C. I m keen to go to Tibet and Hunan. Any package that your highly recommend? I am most interested on excursion to exotic yunan with Lijiang or shangrila and hilltribes with padifields, n mystical Tibet highlands.
You requested photos of my YRC, perhaps you can lead me to where I can load or link to your website.
Hear from you soon.
Thank you.
Warmest regards,
Kennet
- Cruise Tour Customize by: Wing
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Hello Mr Wang,
Mrs Lacey and I had a fantastic time on century diamond Yangtze River cruise
Great food, great staff, great views and trips and of course great service from yourself in arranging everything
Thank you so much for your help, we will definitely recommend this tour and your services to our friends
John
- Cruise Tour Customize by: Wonder
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Hi Jack,
Many thanks for organising a wonderful holiday. All the guides were kind and friendly especially Lingzy in Beijing, David in Lhasa, Yuti in Chongqing and Zhou Fei in Yichang. Tours and activities were well organised. Flights went fine and hotels were good although wifi was terrible in all places.
Airport collection and drop off at Lhasa should be better and it would have been helpful if you had emailed Airport Hotel in Beijing with Chinese characters.
Best wishes
Raja
- Cruise Tour Customize by: Jack
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Dear Wendy,
We had a very lovely cruise, thank you. The food and service was excellent. Amanda has already dropped us at Yichang East station snd we are awaiting our train yo Zhangjiajie.
Again, thank you so much for your terrific support.
Best wishes
Karen
- Cruise Tour Customize by: Wendy
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Dear Wonder,
Our entire trip is completed very well. We are all satisfied with your service. You have considered almost every detail during the trip. There is no surprise happened during the trip.
Thanks,
Chingpo
- Cruise Tour Customize by: Wonder
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Hi Johnson,
May I thank you for all the arrangements you made for our trip in China. Everything went very well, and smoothly throughout our journey, thanks to your fabulous service, your patience, and your very friendly input. I was a bit anxious before the trip, but your kind and helpful self did a wonderful job.
The river cruise was absolutely wonderful. The drivers and the guides were very informative, helpful and friendly. Thanks to all of you, our trip was out of this world!!
We will certainly recommend your services to all our relatives and friends. What a fabulous, interesting country China is, and the went out of their way to help us, even though we had language problems.
Fabulous, fabulous, fabulous! You all did a great job.
THANK YOU. 😃😃😃
Stott
- Cruise Tour Customize by: Johnson
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Hi Ashley,
We are ok to post our review on your web site. Unfortunately, we didn’t take photos for the ship. Here below are the questions for you:
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes, the consultant was very prompt answering our many questions.
2. How’s the service of the tour guides during your whole tour
The three guides were good. The first one was excellent.
3. Would you like to recommend our company?
Yes.
Sami
- Cruise Tour Customize by: Ashley
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Hi Vivien,
Thanks for your information. I am glad to say I and my wife satisfied this travel to China. From your plan and all arrangement and implementation, we feel very good. I'd like to recommend your agent to my friends and introduce your all service. Also I'd like to connect with you for my next travel plan.
Thanks for your help and all guides and related people.
Deyan
- Cruise Tour Customize by: Vivien
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Dear Ashley,
Thank you for your e-mail. We enjoyed our trip to China including Yangtze River Cruise. Below are the answers to your questions.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? YES
2. How’s the service of the tour guides during your whole tour? ALL OF THE TOUR GUIDES WERE GOOD. However, they will be more effective if they enhance thier English speaking skill.
3. Would you like to recommend our company? DEFINITELY YES. Ashley had been very helpful and punctual in replying emails.
Regards,
Agaonkar
- Cruise Tour Customize by: Ashley
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Hello Vivien,
We did enjoy our cruise very much and all the arrangements both made worked perfectly.
I will certainly make a review about it when we get home.
(I always review our travels on trip advisor also)
Again Many thanks & all the best!
Maria
- Cruise Tour Customize by: Vivien
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Dear Rita,
It was really famtastic!!!!
Thank you so much
Best regards
Katrin
- Cruise Tour Customize by: Leo
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Hi Leo,
The ship and cabin was very good and clean. The Service on Board was perfect.
Regards
Rudi
- Cruise Tour Customize by: Leo
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Dear Jack,
We've been so busy after coming back home. After ending the tour we were for a few days in Shanghai in a conference and then for a week in Athens with the same purpose. We had a wonderful time in China and want to thank you for the tour. The organization was wonderful, all meetings for transfers and for tours were on time, in nice cars with nice guides. All guides were good specially Gila in Shengdu. The hotels were nice, Xian was just amazing. We enjoyed the Yangtsee trip, cabin was confortable.
The guide at the dam was very good with great English.
We would have changed the last day, we had many hours of waiting at the airport for the flight to Shanghai, Amanda was in a hurry to leave us at the airport, we could have done something if suggested beforehand.
Anyway you have a great country and we will certainly recommend the tour.
All the best
Yasmin
- Cruise Tour Customize by: Jack
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Hi Echo,
I'm back at school n would love to say thank you so much for everything Echo!!! We had a wonderful time in your beautiful country!!!
The Arca brothers
- Cruise Tour Customize by: Echo
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Hello Leo,
We are glad to tell you that our trip was a success. For the tour we owe it to you and your team's hard work and great services.
When I first called you up to make inquiry for the tour, we were not sure it would work out well. It was your promptness in responses and attentiveness towards details and patience, willingness to tailor the tour as much as possible to our needs that built our confidence. Your coordination with the local agencies were excellent. The local guides and drivers did a great job and made our tour more enjoyable.
Out trip to Xian was brief but we were certainly impressed by the Warrior Site and the dishes at lunch in the International Hot Springs Hotel. ChongQin was a beauty and the guide was very thoughtful and remained calm when the driver did not want to go by the scheduled route and argued with her. By the guide suggestion, for the first time we had a meal of Chinese fast food. The food was like home made and comforting and the price was very reasonable. The cruise was enjoyable and the crew was amazing. It seems all the staff on board were great multitaskers, each one was doing several jobs, for example a cook was also a performer, etc. Oscar was the interpreter on the boat and he was our group guide and he seemed working day and night and never left any details out, he even made sure that we were to be picked up at next stop off the boat. The scenery along Li River was so beautiful. The guide told us stories about the mountains and places, which made it more interesting. The hotel we stayed at Yangshuo seemed to have more room to improve their services, from the front desk to the restaurants. We are so glad we scheduled the terraced rice fields in our tour, it is certainly worth the trip up there, it is one of the highlights of our tour.
By the way, your website is excellent, especially the self-introduction of staff part. It is good to know a little about the person before calling him or her up for services.
We certainly appreciate your help and great services and will recommend you and your team to anyone who is interested in tours in China.
Thank you again and wish you the best.
Bella
- Cruise Tour Customize by: Leo
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Hi Leo,
Thanks for your email.
We are very satisfied with your attentive service and we are glad to give to you our feedback.
Despite bad weather and some rains, the cruise has been fully satisfactory.
Thanks.
Best Regards
Jordi
- Cruise Tour Customize by: Leo
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Hi Ashley,
You asked for some feedback about the services your company provided for us in China. Before mentioning detailed feedback, I have to say that you gave us a fantastic holiday. Also, you should know that my wife and I are independent travelers who like to do things for ourselves as far as possible and so are perhaps not typical Western tourists.
However, we appreciated that China is very different from Europe and so in the time available to us we would have not been able to see so much and get an understanding of modern- day China without the services of your guides.
For us it was great to know that when we arrived somewhere new there would always be one of your guides waiting for us. It was also good to have you as our guardian angel on WeChat in case anything went wrong such as our delayed flight from Jiayugan to Xi’an. I don’t know how often flights are delayed by nearly 4 hours but this wasn’t really a problem for us because you were able to assure us that our guide, Waldner would be waiting for us.
Your guides provided us with a great service. Lindsay gave us a great introduction to Beijing, Daniel told us so much about Tibetan culture and gave us an unforgettable visit to the Tibetan museum in Xining. Jessica was so enthusiastic and was a pleasure to be with. Waldner told us much about modern China, David did a great job of showing us Chongqing even though the weather was not so good
After we got off the cruise ship Amanda gave us a very pleasant afternoon in Yichang where there wasn’t much to see. She was right to suggest that we might not have got our train if we had gone to the Sanyou caves and so arranged an interesting visit to the Yichang museum instead. We were particularly impressed by Jennifer’s knowledge of Wuhan especially the stories she told us which brought the Yellow Crane Pagoda to life.
After a four-hour train ride to Shanghai it was good to meet Tina who was also helpful in accompanying us to the Airport on the Maglev train.
We were also impressed with the programme that you organised for us. Generally speaking, it was everything that we wanted although there were some items not on your programme that we did see / would have liked to have seen. These were:
1. In Beijing we would have liked to have seen the National Museum of China and go up the tower next to the Olympic Park.
2. In Xining Daniel showed us the Tibetan Culture Museum with it fantastic 620-metre-long prayer scroll. This incredible scroll should be part of any itinerary you offer in Xining.
3. In my free time in Shanghai I went up the Shanghai Tower which was a much better experience than the Shanghai financial tower we went up as part of our tour. This was not just because it was higher but because, unlike the Financial Centre Tower, the Shanghai Tower had an excellent exhibition of how it was built with many photos of old Shanghai.
4. We were sorry not see the Urban Planning Exhibition in Shanghai which was closed on the Monday when it was planned we should visit it.
We are perhaps different from most tourists in that shopping is not our priority. For this reason, some of the shopping experiences that were arranged for us did not add much to our holiday. We do not like the idea of factories and museums that were in fact just tourist shops. In some case such as the Silk Workshop and Tea Museum we had a very interesting explanation of the process but at other places such as the Pearl Museum and Terracotta Warrior workshop we had only a few minutes explanation before being taken to the shop.
Although it’s only a small thing another thing that spoilt things for us was that at some of the restaurants only a small amount of beer was served, perhaps three mouthfuls, yet at other places were given a full bottle.
However, the above are only small points and I must stress that your company has given us a fantastic experience of China that we could not have experienced in any other way.
As well as learning of China’s history the holiday you arranged for us has given us a good understanding of China’s present for which we are very grateful.
With best wishes and thanks again for all your assistance!
David
- Cruise Tour Customize by: Ashley
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Hi Echo,
That’s paid now!
I keep meaning to email you to tell you we had a fabulous holiday in China - we saw so much and really loved it. Also all your guides were brilliant - they were so friendly and helpful, they knew and told us so much about all the places we visited. Everything went so smoothly and the drivers were all very good and courteous and looked after us and our luggage so well. We can’t thank you enough for organising our wonderful holiday and we will definitely tell our friends and family about you if they are visiting China.
Many thanks
Nicky
- Cruise Tour Customize by: Echo
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Dear Wendy,
It was a relaxing and calm cruise ride on the Yangtze River. The service was good and the personnel working on the cruise was very attentive of its customers.
The food offered on the cruise was medium good and the rooms were spacey enough.
It was a bit unfortunate that there were so many add-ons like Wifi and the drinking plans forcing us to pay extra on a cruise ride which was already quite pricey itself.
In regards to photos, you have our approval to post photos taken by the cruise ship on your website.
Kind regards,
Daan
- Cruise Tour Customize by: Wendy
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Hi Rita,
We had a wonderful time on the cruise and everything worked out perfectly. We were very lucky with the weather – it was a beautiful day when we were travelling through the Gorges and we saw a lot of wonderful scenery.
I’m not a photographer so I don’t have any good pictures to send you but thank you again for your service and I will recommend your agency and the Century Sun to others who may be thinking about booking a cruise.
Christine
- Cruise Tour Customize by: Rita
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Hi Catherine,
We are now back at home from our wonderful visit to China.
Your help, guidance and suggestions helped to make this a great trip for independent travelers such as my wife and I. Your quick responses and setting up transportation guides worked really great. I do not know if we could have arranged to meet train and boat schedules without them.
I would gladly recommend your services to others who have an interest in visiting China.
Thanks again,
Janet and Gary
- Cruise Tour Customize by: Catherine
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Hi Wing,
Thank you very much for your email. Yes we have arrived home safely for over 1 week now. We would like to express our gratitude towards you for arranging the river cruise, the high speed train tickets and the car/driver/tour guide from Chongqing cruise terminal to airport. The cruise ship Century Diamond was safe and clean and all staff on board are courteous and efficient. The young lady serving in the VIP dining room was in particular excellent.
Here I would like to convey special thanks to our guide from the Chongqing cruise terminal to the airport. Her name is Fiona Liu (劉瑤). Flight flying out of Chongqing to Guangdong cities were totally paralysed on 16/9/18 due to typhoon arriving at the time. Although Ms Liu’s duty was to see us through check-in only, she had taken special efforts to see us put up in a hotel in Chongqing by China Southern until seats were available to continue our journey. Her comforting words at the time were God-send for an elderly couple like us. Please kindly pass on our sincere thanks to her.
Finally we are happy to see everything in China going so well and all people working in all trades are striving to make this great country even greater. We salute you all!
With kind regards,
Christina and Cary
- Cruise Tour Customize by: Lyn
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Hi Lyn,
We have returned home on Wed early morning after the Yangtze River Cruise on Century Paragon. We have enjoyed the upstream cruise tremendously and thanks for making it possible for both of us. Our request for the choice of executive suite was acceded and we have had a comfortable stay on board the cruise ship (Day 1 Pic). The cruise ship managers, Jeffery and Nancy were helpful and friendly. They provided us with good advice and suggestions and there was never a dull moment on the cruise ship. We were treated with Captain's Bridge Tour (Wheel House) on Day 4 and it was an eye-opening experience. We got to see what's the captain does behind the wheel.
The shore excursion to the Three Gorges Dam and the Ship Lift, boat excursion to the Goddess Stream and land excursion to Shibaozhai Pagoda were enjoyable. We would like to share five pictures with you and you may place our feedback/comments and the 5 pictures at your website. We will recommend your cruise service to friends and family if they are keen on a cruise holiday.
Thank you
Au Sisters
- Cruise Tour Customize by: Lyn
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Hi Lily,
I just arrived in Australia today.
Our group of 4 was very pleased with the excellent organisation of the whole package which included transfers, day tours, Bullet Train, Yangtze River cruise (downstream) and flights from Yichang to Shanghai
Transfers: - each of 5 different transfers were on time, with correct van and English speaking guide with driver. All worked very well and guides were excellent and helpful, making the transfers easy.
Half-day tours: - 2 provided and both were very good. 1st was in Chengdu to the Panda facility, followed by lunch. 2nd was to old town in Chongqing, before going to the cruise. Both tours were very well guided.
Bullet Train: - booking, tickets and to/from train stations for Chengdu to Chongqing worked very well, with guide arranging to pick up tickets at the station and bag cartage from the drop zone to the platform. Bullet train at 300KPH was excellent in 1st class and countryside was beautiful.
Yangtze Cruise: - Century Legend downstream - ship was clean, modern and spacious. We had Executive Suites and VIP dining - accommodation, food and beverages were very good. The cruise and side tours were excellent. We recommend adding the "ship elevator" tour as an addition at the end of the cruise at the 3 Gorges Dam. Only issue we had was getting up and down steps on the steep bank to board and disembark the ship, due to one guest being on crutches. Not your fault!
Flights to Shanghai: - China Eastern - booking, tickets and to/from airports arranged by you worked very well, with no problems. Business class was comfortable and service very good. - Note, the free upgrade to 1st class for one couple did not eventuate - we were all in business, as the plane did not have 1st class.
Overall your organisation of the itinerary to suit our needs and requests worked very well and we were all very pleased at the no problem approach and that all went like clockwork.
This started from your advertised "Yangtze River Cruise" which we then added to with our various requests to include Chengdu and finally getting to Shanghai. Thanks for your assistance in making all the arrangement, which flowed perfectly all the way through - not one hitch. Each guide and we had 4 of them, were good knowledgeable English speakers, who organised everything for us and modified each day to suit our needs.
Thanks for a great holiday, which we recommend to any traveller.
Best regards!
Gary
- Cruise Tour Customize by: Lily
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Hi Rita,
Thank you Rita for all the help you gave us along the way. We had a wonderful trip on the Yangtze!
Kind regards,
Jane
- Cruise Tour Customize by: Rita
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Dear Wing,
Here my answer to your questions:
1) How do you like our tour arrangements and are you willing to recommend our service to your friends?
Surely!
The arrangement was great and we are absolutely satisfied. And we are spreading this to our friends and colleagues
2) Do you have some suggestions for us to improve our service?
Not all the guides are appropriate.
Diana (Chongqing) was absolutely great. Even if it was involve in a simple transfer, she provided a lot of information and really great support looking for the porter and arranging it to the ship (including the stairs).
The guy at Yichang, replacing Amanda, was too hasty. Providing us limited information, having not the tickets ready and leaving immediately the station after a really quick brief (for example: he informed us about the boarding pass/ticket procedure on the train but we were not informed how to identify the coach).
Joy was not so bad, but not providing much information and not properly informed on the "busy hours". Indeed she was not aware of the opening of the wing suit championship.
Letting us impact quite substantial queues in visiting Tianmen Mountain.
All the drivers have been good. The driver in Zhangjiajie was absolutely great (fast, safe and available).
The hotels have been absolutely good and the ship provided a high level accommodation. That was great.
3) If you come to China again, would you like to use our service again?
Surely!
About:
What’s more, if it is not too troublesome for you, could you please do me a big favor? Could you please take some time to make some comments at Trip Advisor for my job? A simple and short one would be OK and great.
It will be my pleasure.
I assume I have to add my comments in:
https://www.tripadvisor.it/Attraction_Review-g297463-d4331496-Reviews-China_Discovery_Day_Tour-Chengdu_Sichuan.html
Please, confirm it.
Thank you,
Leonardo
- Cruise Tour Customize by: Wing
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Hi Riley,
Thank you for your email. I just spoke with my boss now, they are just landed in Manila and just got out of the airport.
He was very happy with the tour. He is also very much impressed and appreciative of you personally. He told me that they really enjoyed.
Thank you very much for everything.
Kenny
- Cruise Tour Customize by: Riley
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Dear Riley,
Everthing went perfect! First we had a Good lunch. Then We visited the ancient town and Eling Park. Dave was such a very Good guide! Now We are on board with Dave helping us. No hassles. Nice room. Thanks Riley
Rodriguez
- Cruise Tour Customize by: Riley
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Hi Vivien,
we loved it.
We are still on vacation. When we are back, I will give a good feedback.
We have a few good pics, but I need to get them off the phone first.
Greetings
Georg
- Cruise Tour Customize by: Riley
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Dear Wing,
I want to congratulate you for the excellent service you provided to our group’s recently concluded China Tour. We are pleased with all the travel arrangements you made for us, the planning was meticulous and well thought out and just right.
You have always been on top of everything from the moment we presented you with our travel ideas and it was pleasure to see how you responded to our needs and questions prior to the tour and during the tour and making yourself available to all our needs
We had few issues down the trip - needed medical help to one of us – your immediate response and stepping up to help, arranging medical help and facilitating the transfer was much appreciated. The speed of response and managing the process was excellent and was indeed a great help for all concerned – you are the best and I am glad you were our travel agent.
We also encountered few other setbacks (1) you also, took action to change the unprofessional Tour guide on the 1st day of our tour - within few hours of my email and replaced with an excellent Tour guide. (2) Helped us, with two other members who missed their in-bound flight.
Each step of our journey we were met by professional guides and drivers (never late!) We were impressed. Our appreciation and admiration of the guides and drivers during our journey remain deeply in our fond memory the exception is Vivian – very unprofessional, rude and does not have the quality to be a guide the only sore point of the tour.
I would like to recommend the following two guides for their exceptional service and delivery – MR Kai in Beijing and Ms. Tutu in Zhangjiajie and these two are the best travel guides we came into contact. Kai is very knowledgeable about history and perfect spoken English. He explains with animations and lot of pride in his work. He is also very caring and always opened for questions and concerned with our safety. Tutu too was knowledgeable, good explanations in English, caring and she was always there to help us by staying with the group till late nights to accompany us to restaurants and help us with the food selection – she was so gentle, kind, caring about our security and wellbeing and touched our hearts.
The Tour company please take note that Ms. Wing was exceptional and she was there for us throughout our tour and helped us with all our needs, All the best to China discovery and again accept our heartfelt appreciation and thanks to Wing for her excellent service and she is the best – China Discovery should be proud to have at their service such a talented Travel agent.
This is not the last of our visit to China. There are still so many places to explore, and we will definitely stay with China Discovery and Wing, and will highly recommend them to all my family and friends. Please, share this note with your Manager.
I will provide you more details about our experience with the River Cruise, food, Hotels and sites visited etc. in my next email and I encourage everyone in our group to provide their feedback as well.
Kind Regards
Shantha
- Cruise Tour Customize by: Wing
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Hi Wing,
On behalf of all of us on the tour, here is a very big THANK YOU for everything you did for us before and during the tour.
We really appreciate all your help. As mentioned in Shantha's email. you were there for us every step of the way. We all are
very impressed with your work.
Like Shantha mentioned, all tour guides ( except one) were excellent. I have to specially mention KAI ( Beijing) and TUTU ( Zhangjiajie).
I am sorry we were not able to meet you this time but hopefully, some day we will.
Can you please send us email addresses of people whom we could write to about your excellent work? They should know what a great
person you are. And also, we would like to let China Discovery know the good work done by their guides. And we would like to give them
our opinions on the hotels and restaurants etc. I think that would help them in the future so if you have a contact person there, send that to
us.
Once again, thank you very much
Vijit Witane
- Cruise Tour Customize by: Wing
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Hello Lily,
We are still in China .When I get home I will write comments about your service and the tour .We were very impressed with every thing .
Best regards
Judith Bennett
- Cruise Tour Customize by: Lily
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Hi Lily
We have just disembarked from the Victoria Lianna after an amazing cruise. Everything was brilliant, well organised, great staff and amazing scenery. Especially Rebecca, Mirror and Christina made our trip great they are a credit to Victoria cruises.
Thank you for organising the trip for us and being patient with my questions.
Regards,
Stu and Kim
- Cruise Tour Customize by: Lily
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Dear Wonder,
Thank you for arranging a fantastic tour for the four of us on the Yangtze cruise, Chongqing and Guizhou.
You responded to my enquiries promptly and
clearly.
The tour guides David and Jason were very knowledgeable and considerate to us.
They have a good command of the English language. Jason even arranged for
the driver to carry a bag for the most senior of our group up and down the Yue
Tang hotel in hilly XIJIANG. This was very much appreciated.
I would recommend your services without hesitation.
Kind regards
Yim Kong Wong
- Cruise Tour Customize by: Wonder
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HI Wendy,
Yes, safely back in Australia now. The cruise was very relaxing. It would have been nice to be able to get off the boat when you didn't want to participate in the optional excursions. I also think that the use of facilities, such as the pool, should be inclusive in the price. Staff and service were good. I have attached a few photos.
Regards
Julie
(The following pictures were shared by Julie)
Chongqing Grand Theater at Night
- Cruise Tour Customize by: Wendy
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Hi wendy
The trip was Ok, but very disappointed that wifi was impossible for the whole trip-- terrible for such an expensive trip.
Also, charging fees for the pool is unsatisfactory , as is no shade on the top deck ,especially at 30-38C temperatures
Porter charges 25rmb /bag to put on and take off were exorbitant.
Sorry , but CHINA is too expensive versus the rest of ASIA and most of the world, which is very hard to believe , as Chinese goods are inexpensive overseas.
CHEERS Ian
(The following pictures were shared by Lan)
Lan and his wife in China
- Cruise Tour Customize by: Wendy
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Dear Wendy,
We are back home after this great well-organized trip. We would like to thank you for your great work. All the arrangments you worked on coordinating were on time and in place. The guides were helpful and drivers brought us safely to our destination. I would like to thank you personally for the special effort you put into making right the glitch caused by the flight delay. I'm sorry it ruined your Sunday afternoon. Please let me know if there is an unsettled bill for the hotel in Kunming airport in case the airline didn't reimburse you for it (usually they do because it's their fault).
Again, thanks for your efforts who made this trip to China such a great one.
Best regards
Rubi
(The following pictures were shared by Rubi)
Rubi and his family in Shanghai
- Cruise Tour Customize by: Wendy
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Dear Mrs. Wang,
We just got back home and we want to thank you once again for your help in organizing our China trip.
The cruise has been very interesting and we learned so much about the country and the people.
It has been a memorable experience also thanks to our exceptional guide, Kevin Bao, who accompanied us in Beijing.
Many thanks and all the best for your future!
Kind regards
Elena & Willy Noser
- Cruise Tour Customize by: Lyn
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Hi Linda,
Yes we are on the cruise and everything is fine. Frank was very good and helped us all the way through to bag drop off, which was a slow process, there were so many people!
Thank you for a great tour, your guides and drivers are all very good, friendly and helpful.
In particular Summer was amazing and went above and beyond our expectations. She made our trip very special.
Thanks
Julie, Jeniece and Phil.
- Cruise Tour Customize by: Linda
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Hi Wendy,
The cruise was great. I enjoyed the sights along the Yangtze. The staff was friendly and helpful. The room and the boat’s facilities were very nice. The food was very good. Thank you for your assistance in booking the cruise. I have attached some photos for your use. Also feel free to use my feedback.
Joseph
(The following pictures were shared by Joseph)
Peaceful Sunset on Yangtze River
Marvelous Bridge over Yangtze River
- Cruise Tour Customize by: Wendy
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Hey Wing,
Our journey was perfect😄 the staff was really friendly and took care of us. We had a lot of fun. The accommodation and the food were very good. We can recommend your cruise tour to all our friends👍 we wish you all the best. Warm regards from Marcel and Bernhard from Switzerland. You can take the photos made by your ship photograph.👍
Von
- Cruise Tour Customize by: Wing
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Hello, Ms Linda
I had the nice trip. Your arrangement was grateful. Ms. Wang, our guide was kind and friendly. I would like ask you tell her my gratitude.
I would like to go the Cruise someday again. I wll write a review in trip advisor.
Thank you very much.
Yuyaka
- Cruise Tour Customize by: Linda
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Hi Lily,
Where to start, we had a fantastic trip, everything you put in place worked very well, thank you! Some specific comments:
Yangtze Cruise - we (two couples travelling largely independently) joined the cruise early evening Saturday, after an excellent meal at a local restaurant. Check in was very easy and the staff were incredibly friendly and welcoming. We went for the 2500 CNY per room upgrade to a suite, with a smaller more intimate restaurant and executive lounge access. We declined the drinks package, though for some that may be good value. The boat was very clean and comfortable, akin to a good 4/5 star hotel, plenty of space and great views of the stunning gorges. Our only gripe was food, after 10 days of superb food prior to joining the cruise we found the meals a bit bland - far from bad and we did eat but just not terribly enjoyable. The staff were universally superb, those with whom we had most contact were Allan, Jenny and Jessica - all 5-star with superb English.
Beijing Wall/Summer Palace - Candy called on the previous evening to ensure all was well, we were collected at 6:45am as agreed and made the Great Wall in good time. It’s quite a climb to get to the cable car, Candy could have improved the experience by considering the walking pace, one of the party was feeling a bit unwell after the brisk climb - taking a few minutes more would have been better. We booked to go up on cable car (chair lift not my favourite) and go down by toboggan, this gives a very good one-way walk along the wall, mostly downhill. The wall is incredible, Candy had to go back to base to fix an insurance issue, we would have preferred to get her commentary along the wall but it was still stunning. By the time we were leaving the wall the queues were huge, best advice is the go early!
We dropped in to the Summer Palace on the return drive to Beijing, it was lovely although after the wall all else feels a bit ordinary. I should mention the excellent car and driver, all in all a good trip.
Qian Warriors/City Wall/Muslim Street - Alison collected us at 8:30, as arranged and we drove for 90 minutes or so to the warrior site. What a remarkable and truly spectacular morning, it is vast and the work which has gone into excavation and restoration is hugely impressive. We were very well guided throughout and then enjoyed lunch at a nice hotel nearby. By the time we got back to Xian the rain was coming down hard, nevertheless we enjoyed seeing the city wall and Muslim St, I only wish we had been hungry there, the food looked superb. Excellent guide, and very good driver, on the negative side the car was quite old and a bit uncomfortable - not to the standard of others. Finally, we tipped the guide at the end at same level as day previous, we left her to decide on a split between guide/driver, that seemed to cause an issue.
Chengdu Pandas/Gardens/Park/Afternoon Tea - Gila collected us at 8:30, again very prompt and professional. The Panda base was excellent as was all other aspects, particularly the lunch at a local restaurant chosen by the guide. Gila was a real star, she worked incredibly hard to get us best views and shorted queues , also seemed prepared to go on as long as we wanted at all stops. The car and driver excellent too, all three tours were excellent but this one gets 6-stars.
Overall first class, any criticism above is minor and in no way diminished the experience.
A special mention for Lily at Yangtze River Cruise, from the first to last her service was impeccable. Always prompt and professional, I know China quite well, my initial approach was to fix the cruise but the three driven guided tours were really superb - have attentive professional support left us to enjoy the wonder of China!
Please feel able to use any or all of the above on your site.
With grateful thanks,
Andrew
- Cruise Tour Customize by: Lily
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Dear Yanny,
We have finished now our leisure tour and arrived in Hangzhou for work.
Thank you for your expert guiding, very appreciated. You can cite us as reference!
I can recommend your tour as far as the organisation of our tour specifi9cally which is not a package tour in the normal sense.
I guess Yagtze River Cruise tour is an efficient travel agent.. at leats I can say that you are :-)
I will certainly not wirte a public sharable blog on our travel....
I recommended you (personally) already to other people from my conference.. you might get feedback.
All the best
Wolfgang
- Cruise Tour Customize by: Yanny
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Hi Leo,
Thank you for your message. We just returned back home yesterday from Shanghai, after 20 hours of travelling.
The Cruise was really enjoyable, amazing scenery and excellent quality of program, staff and food! The room was really good as well.
The only thing that was bit hard was finding the ship in Chongqing :-) But we managed to find it, haha. And maybe the final day for the optional tour it was not really clear what to expect from this tour (maybe include some pictures?), so we ended up taking the standard tour.
Also really enjoyed the Fengdu Ghost Town optional tour. And maybe a bit longer sailing in the Wu Gorge would be great as well as this was really amazing scenery.
Thank you for booking the tour, will definitely recommend your company to others in the future!
Best Regards,
Luuk
- Cruise Tour Customize by: Leo
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Dear Leo,
It was a great trip and I will highly recommend it. Can you give my email to Cruise Guide Clyde (Victoria Grace)? I wanted to send me some information about the Yangtze, but I forgot to give my address to him.
Best regards
Nadja
- Cruise Tour Customize by: Leo
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Hello Lily,
Sorry for the late reply. Attached you will find the filled evaluation form. Since it was not yet able to import my photos to my computer, I cannot send any photos at the moment. Thanks again for your great help.
1. Yes. Everything went fine and it was a very pleasant and nice trip.
2. Arrangements were well handled and uncomplicated. The booked ship cruise met our expectations fully. We were very satisfied with the tour guide in Chongqing and the transfer. Receiving train and flight tickets was very simple and without any problems. All in all, the management of this trip was excellent.
3. Yes. We will recommend your company to my friends.
4. The company is well-organized, employees are well trained, friendly, cooperative and efficient. E-mail reply speed and quality always satisfying.
5. It would have been better if the ship would had been declared as a national category 5-star ship. Especially on the website it seemed like an international standard 5-star ship. This information would bring better transparency.
6.Feedback can be used for publishing. Since I did not have time yet to import the photos to my computer, I am not able to send photos now.
7.Yes, they may do so.
Best regards,
Lorenzo
- Cruise Tour Customize by: Lily
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Hi Riley!
Exciting day, thank you for asking, you'll never bother me. We went to the Tribe of Three Gorges this morning and enjoyed seeing the mountain stream and waterfall as well as the tribe's customs.
Anelle
- Cruise Tour Customize by: Riley
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Hi Lily,
We landed back on Israel. Thank you for a wonderful tour. You may provide my email for reccomendations and reference.
Best.
Yael and Mickey Cohen
- Cruise Tour Customize by: Lily
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Hello Lily,
Sorry for the late reply. I did not have WiFi on the ship and we arrived just today in Beijing.
Everything went fine and it was a very pleasant and nice trip. Also in Chongqing there where no problems with disembarking or transfer.
Thank you again for your help and efforts. I will send you the feedback letter when I return to Germany.
Best regards,
Lorenzo
- Cruise Tour Customize by: Lily
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Hi Riley,
I made it to the airport in Yichang with the help of the transfer service you arranged. I had a great time on the cruise and I learned many things about the area.
Thank you again.
Lynn
- Cruise Tour Customize by: Riley
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- Cruise Tour Customize by: Lily
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Hi, wonder,
The cruise was great, truly 5 star standards. The price was very reasonable, my cabin was very good, the dining room and meals were fantastic, and the open air upper deck was wonderful too. Other things like the bar area, gym, and snack shop also helped make things more enjoyable. The on-board staffs were all very professional and friendly and bilingual. The on-board entertainment and scenic spots during the cruise were very well presented. Offshore excursions were very well planned and impressive and the local tour guides were very good too. I would definitely recommend this cruise to anyone.
Best Regards,
Abrie
(The following pictures were shared by Abrie)
Shibaozhai Pagoda along the Yangtze River
The Beautiful Landscape of Yangtze River
- Cruise Tour Customize by: Wonder
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Hello Wing!
We are doing well, continuing our big trip, this time in Vietnam. We didn't take good pictures to show, here are the answers to your questions:
(1) We enjoyed your service a lot, because everything was easy, clear and pleasant. We will definitely recommend your company to our friends.
(2) I'm not sure if it's your responsibility, but the information about Gathering point could be improved. It was a bit confusing to find a meeting point in front of Crowne Plaza, we used DiDi that doesn't have this direction. Plus almost no-one speaks English, so we misunderstood the question about luggage at the shuttle ticket office and had to pay a service that was unnecessary (we thought that we need to buy storage in the trunk, but it was porter hiring).
(3) Its very probable that we will use your service again, because there is a lack of English speaking companies focused on international tourism.
I hope that our feedback helps.
Greetings!
Anna
- Cruise Tour Customize by: Wing
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Hello Jack Li,
We really enjoyed the cruise, great food, staff , very clean and English speaking. They tried to upgrade us, we didn't and it wasn't necessary.
Thanks!
Jennifer
- Cruise Tour Customize by: Jack
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Dear Rita,
Yes, just arrived home. The whole tour is very good. All the guides and drivers are super helpful. All of us enjoyed the entire tour. Thank you for making the arrangement
I will be glad to recommend you to all my friends
I am planning another tour in the beginning of Sept to Guilin to see Liu San Gie show on the river.And some other nearby good destinations. May be you can suggest.
George
- Cruise Tour Customize by: Rita
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Dear Lily,
Karen and I had a great trip, in good measure due to your professional care. We absolutely loved the river cruise.
I want to give you some feedback on David and Emma, both of whom were great. Good English; good social skills; very knowledgeable.
Many thanks for helping us.
Very truly,
Robert
- Cruise Tour Customize by: Lily
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Hi Rita,
I am working very hard in the University after the beautiful travel.
Thank you so much, it was great.
I always will say Rita is a very good travel agency.
I would like to see you, but you are very busy.
Good bless you!
Susy
- Cruise Tour Customize by: Rita
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Good morning, Leo!
Thank you for asking about the tour.
Regarding the trip I can only say, that it was really great! We were only 9 English speaking people and we felt really taken care of. Especially Kathy was always very attentive and helpful.
So I recommended your company already to my friend Julia - I think she’s already contacted you...
Herzliche Grüße/ Kind regards
Martina
- Cruise Tour Customize by: Leo
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Hi Leo,
We are now back in Australia after an absolutely wonderful trip to China.
We can not thank you enough for you assistance, guidance, patience, knowledge and kindness in helping us to arrange our fabulous holiday.
We know we would not have had such a smooth and easy holiday had it not been for your hard work.
The fabulous itinerary went like clock work and there was someone to greet us at every port, which was very reassuring.
ALL the guides we had where absolutely fantastic with great English and a in-depth knowledge of the local area.
We learnt so much from them and as they where all so friendly, helpful and accommodating we had a great time with them as well.
The drivers where also great - very safe and helpful.
The cruise was terrific, the rooms spacious and comfortable, the food was great and we had an absolute ball with the friendly, helpful staff.
The accommodation was mostly fabulous and the food delicious.
As a result of all of the above we really did have a wonderful, wonderful time in China and we will all absolutely be recommending
Chengdu Bamboo International Tours Co., Ltd. – and of course you - to all our friends and any one who wants the BEST trip to China.
So from the bottom of our hearts thank you, thank you and thank you again for making it all possible for us.
Warm regards
Sarah and Barry
Cheryl and Murray
- Cruise Tour Customize by: Leo
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Hi jack,
Great trip great staff great guides and great entertainment. Very informative and Shirley was great.
Thanks a million
Kevin
- Cruise Tour Customize by: Jack
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Hi Wing,
Thanks for the great service and I will definitely use your company again
My best wishes!
Ludmilla
- Cruise Tour Customize by: Wing
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Hi Rita,
I just wanted to say THANK YOU for the FABULOUS Chinese tour to Detian Waterfall and Mingshi Scenic area. We were of course the only western people on the bus. The guide was wonderful and took very good care of us. She was sweet and worked very hard to make sure we did not get lost…smile. We gave her a very nice tip. The people on the bus were very friendly and we had a wonderful time. We made some new friends. The included lunch was lovely and the boat ride down the river in Mingshi was awesome. The guide on the boat sang to us, the musical show with the kids in Mingshi was very special. Thank you again very, very much.
Thanks again,
Tom
- Cruise Tour Customize by: Rita
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Hello Linda Deng,
the trip on the boat was very good. Thank you for your perfect organisation.
Ulrich
- Cruise Tour Customize by: Linda
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Good Morning Mr.Wonder Wang...
Thanks for A Very Good Cruise...Everything was Perfect...Good Service...Food..And Sightseen...Good speaking English Guides...
I will Recomander You and this Tour....I can send you Photo later...Need help from my Daughter to do this....
The Ship...Century Diamond...Clean.Very Good Shape... Yes...I like it...
Thanks Again...
Best Regard,
Gunnar
- Cruise Tour Customize by: Wonder
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Hi wonder,
The trip was brilliant.
The driver and hotel were very good.
The guide was very informative, who treated us like friends.
Good service.
A reasonable breakfast.
Rose and her sister thoroughly enjoyed the trip.
Thank you very much for organising it so well!
Please thank Mr Lee (driver) and Walander (guide Wally) on their behalf.
We are leaving Dulwich College this week and returning to England although we have recommended highly your services to our colleagues.
Kind regards,
Mark
- Cruise Tour Customize by: Wonder
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Hi Linda!
We are just sitting at the airport here in Shanghai be and just about to message you.
Firstly a big THANK YOU for making the whole process so easy. We could not have done this cruise without all your guidance, it is greatly appreciated! I hope your boss knows how great you are :D
In regards to the cruise we had a lovely time! Overall a fabulous experience. Below I will leave some comments and constructive criticism.
Activities and Shore Excursions: Andy was a great River Guide and we enjoyed all the lectures with him! We also enjoyed our shore trips - especially the goddess stream!
Food: We liked the mix of western and Chinese food, always enough to eat! Last dinner was a great idea. However we think it is unfortunate that dinner was not included on the first night, it was too hard to eat before the cruise and would have been nice to meet everyone. Maybe just increase the price a little and include.
Also it was a little frustrating to always have to wake up early for breakfast...being on holidays we would love to sleep in! Not have to be awake at 7am for food!
Cruise rooms and cleaning: loved the rooms, very comfy! Everything was always clean and awesome!
Cruise staff: Were helpful and always smiling!
Other comments: We also wish that the price was a little higher and that water was included...water is a basic necessity and it is frustrating to have to continue paying.
Also it would have been nice to receive a price list beforehand with all the extra optional costs such as shore excursions, bar prices, spa prices etc. etc. Just to of had a better idea before boarding.
But again those are just small things which did not take away from our time on Victoria Anna. We had a great time and thank you again Linda!
Kind Regards,
Ashlee
- Cruise Tour Customize by: Linda
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Hi Stephanie,
I and my family had a great time on President No. 8. The service was good and scenery beautiful. Thanks you very much. I’m glad to recommend you and your company.
Have a great week.
Regards,
Mahadevan
- Cruise Tour Customize by: Stephanie
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Hello,
Tracy. Sorry for my late response.
To be honest, everything was above my expectations.
The only thing I can have a little complaint about was the situation at Chongqing port. Traffic was a complete mess, and the walk to the ship was almost training for the Olympics.
But I have to make you a complement, and also everybody else behind the scenes, arrangements were perfect from beginning to the end.
Thank you, and I will recommend yangtze-river-cruises to everybody interested.
Cheers, André
- Cruise Tour Customize by: Tracy
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Hi Jack,
Thank you very much for helping me organizing our trip so successful and smoothly. One word to said it all “excellent “. You and your company will be highly recommend by me to my friends and colleagues. Again, thank you for everything.
Regards,
CHRIS TRUONG
- Cruise Tour Customize by: Jack
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Hi Linda,
I am in Chongqing Jiangbei International Airport now waiting for my flight back to Malaysia. Ya, I truly enjoyed my first DIY trip in China with your help. The Century Sun was a good choice to cruise along the Yangtze River. Well, I did read about the positive comments on Trip Advisor before placing the booking. Everything goes well.The cabin was ok and the food was fabulous. The buffet spread for every meal was sumptuous and I get to try different kind of dishes everyday ranging from western to eastern food. The off shore excursions are well organised.
I am so glad that I have asked you to purchase my train tickets earlier on. Otherwise I would have to stand all the way throughout my journey.
Once again thank you and I will seek your help again for my next DIY in China.
Regards,
Madam Ang.
- Cruise Tour Customize by: Linda
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Dear Linda,
I was delighted with the cruise, so here is some useful information for future guests, especially non-Chinese people
The cabins are great, non-smoking but people do seem to often smoke on their private balconies. They do offer you upgrades to the room, but I declined. they also offer you an upgrade for dining to the VIP dinner room, but do not go for it, as you will miss the atmosphere of being with everyone.
On my cruise there were about 200 Chinese and just 7 non-Chinese, however we were very well looked after with announcements etc in English and all staff had some command of English and one of the staff, Shirley, was exceptionally good at making us feel welcome and talking to us at our table every day. The 'foreigners' were all grouped together. Shirley advised us to go on some tours but suggested we avoided one as it was all going to be presented in Chinese and we probably would not find it very interesting!
Do not miss the 'Three Kingdoms Scenic Spot' show it was truly spectacular, one of the best live shows I have seen, beating those of Disney parks. And 'no' I have no idea what it was all about but it was amazing!
Each day a couple of bottles of water were provided free. My guide recommended I took my own drinks onboard which I did, he told me that the drinks were very expensive, however by hotel standards that was not so, a decent cocktail was around $12. There are small shops on several of the deck on the ship where you can buy snacks and soft drinks.
Meal times were a bit of a crush with everyone rushing to the buffet at the start, but the food was better than I expected. On our table we were provided knives and forks, but we all refused them and insisted on chopsticks!
I was surprised that the bars were empty a lot of the time, except for the 'Farewell dinner' when the 'foreigners' were given a reserved spot, another example of being well looked after. The crew gave a cabaret performance which was certainly not Broadway, but was fun to watch.
Dress on the boat was very casual, we were wearing shorts/very casual for breakfast and lunch and a little more 'smart casual' for the evenings. the advice of a shirt and tie for the Captains dinner was not correct, simple trousers and a casual or polo shirt for men and a simple dress etc for women.
The Chinese guests on the boat were very friendly at all times, with quite a few photos taken of us with some of them. One of the highlights for me was when a lady of 87 starting chatting to me in perfect English, but I then learnt she had been a professor of languages for a career.
You are not expected to tip the staff all the time, but a small tip for the cleaner of the cabin ($15) and the same for the waiter who served all the meals at our table seemed appropriate.
At the end of the cruise, my guide who took me to the airport was very pleasant and good conversation, She did not really tell me anything much about the area, but she was nice and made me confident of the journey and assisted me to check in for my flight and then took me to the restaurant before boarding at the airport and assisted me to buy my lunch before heading home.
The service I had from Yangtze Rover Cruises, and especially my contact Linda Deng was exceptionally good, far better than usually experienced from other agencies.
Best Regards,
Larry Smith
- Cruise Tour Customize by: Linda
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Dear Tracy,
The cruise was excellent!!
Everything was well organized from airport pick up until airport drop off !!
Thank you very much
Best regards,
Arthur Jansma
- Cruise Tour Customize by: Tracy
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Dear Rita Jiang. ☺
O Yes we enjoyed the cruise ,had a nice room and the tours especially the one
to the lesser three gorges where so beautiful .The only thing which was not the
best was the weather.On the first day it rained
a lot. We visited the Three Gorges Damm with an umbrella.Anyway
we have seen a lot, had some fun, met some new people and got save to Chongqin.
We want to say thank you so much for your good Organisation. Wishing you all
the best.
Yours,
Torsten Langer 🙌
- Cruise Tour Customize by: Rita
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Hi Wing,
Yes would be happy to answer your questions
I found your tour arrangements very good and would definitely recommend your company to my friends and family,
Just a blip on the pick up as David told us to wait on the boat after trip and we were told to get off and meet at the visitor center.
I would use your service again found you very helpful the whole time from start to end of the booking.
Karen Ubsd
(The following pictures were shared by Anita Bedinghaus)
Beautiful Landscape Photoed by Karen
Beautiful Landscape of Yangtze River Photoed by Karen
- Cruise Tour Customize by: Wing
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Hi Wing! Yes—-I received your email. Everything was great on our cruise, and I would recommend to my friends.
Thank you,
Donna
- Cruise Tour Customize by: Vivien
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Hi Vivien,
I'm still in China until mid-June. So no time for photos etc. right now.
Everything was perfect.
Best regards,
Michael Doessegger
- Cruise Tour Customize by: Vivien
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Hi Jack,
We really enjoyed the cruise. The boat, food, crew and tours were excellent. Thanks for making our booking.
Kind regards,
Karen
- Cruise Tour Customize by: Jack
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Hi Wonder,
We had a really great and enjoyable time in China
We like to express our thank and appreciation to you and your great team for the effort in getting us to Yichang- when our flight was suddenly cancelled from Xian.
It was really great of you to respond to my email immediately then. It was very reassuring for us, when we were stuck in an unfamiliar place, to know that you were organizing alternative transport to get us to Yichang on time to catch the cruise ship that evening
You had turned a stressful situation-of been stranded in Xian - into an exciting bonus trip on the fast train- and it was reassuring for us to know you had organized for a guide to take us to the correct gate at Wuhan terminal and a late pick up at Yichang station
Could you Please convey our appreciation, gratitude and thank to -the driver who pick us up from Xian airport to the train station, the guides who organized the train tickets and the one who met us at Wuhan Station and the driver who met us at the Yichang Stations.
Overall the guides -Kelly, Diana and Alice -were very friendly and professional and helpful
Will write a review for you and will definitely recommend your company to friends and family
Thank you!
Livia & Charles
- Cruise Tour Customize by: Wonder
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Hi Catherine,
Overall, we’re very satisfied for the service provided.
Everything was clear, we had no surprise we received fast replies.
Best Regards,
Francesco Miscioscia
(The following pictures were shared by Francesco Miscioscia)
Francesco and his family along the yangtze river
Beautiful View along Yangtze River
Beautiful View Photoed by Francesco
- Cruise Tour Customize by: Catherine
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Hi Stephanie,
Thanks for your mail.
We had a very good time on the tour.
Answers as below:
1. Yes, you fast and patient enough to answer my E-mail and questions!
2. The service during my whole tour is ery good!
3. Yes. I would recommend your company to my friends.
Thanks again for everything
Regards,
Mahadevan
- Cruise Tour Customize by: Stephanie
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Dear Johnson
We had a lovely cruise & we are very pleased to answer your survey questions.
1. Joseph as our travel consultant you were outstanding. Your answers to our queries were always immediate & detailed. Thank you. Also the guides provided before & after the Cruise were really good for sightseeing & transfer to Yichang Station. The Bullet Train was very special & greatly enjoyed.
2. First Class.
3. Yes, definitely.
4. Excellent.
5. Two observations for Century Cruises would be:
a. A meal (not necessarily a full dinner) should be available on the embarkation evening & be part of the package cost for the Cruise.
b. The Service Charge would be more correctly gathered at the end of the Cruise. A 15% service charge for drinks/all extras is excessive - 5% is more realistic & reasonable.
Perhaps you could make these points to them.
6. Yes - unfortunately we don’t have electronic photos. Our cruise experience was recorded by camcorder & hence is on cassette. We then, by cable, play on our television when we return home next week.
Joseph very many thanks again - we are having a great time with our younger son in Shanghai & are about to leave for a long weekend approx 3 hrs away & ‘Up Country’.
With best wishes
Bob & Elizabeth
(Mr & Mrs RG Woolsey)
N.B. Afterthought - Stephen the excellent Cruise Director of Century Sun took a great picture of our dinner table - ourselves & a lovely Columbian Family of Mum, Dad, Son-in- Law & two very attractive daughters !! Would make a really good publicity picture.
- Cruise Tour Customize by: Johnson
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Hi Leo,
Hope you’re well.
In summary, the river cruise was very good. The rooms were very nice, food was nice and the staff very friendly and welcoming.
There are a few minor development points that we have noted:
- the activities on board should be included (and the gym equipment should be better maintained);
- a meal upon embankment would have been very nice; and
- we were provided western food on the first night this should have been a choice prior to embankment, as we preferred a more traditional Chinese meal, which we requested for the second night.
Again, I would like to re-iterate that the tour was very good.
Thanks,
Steve
- Cruise Tour Customize by: Leo
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Dear Mr. Leo Li,
Just got back from our month long China vacation, everything went well, the Yangtze tour was great, you, Mr. Leo Li, had been very responsive and instrumental in helping with our enquiries into booking the cruise or even helping with getting train tickets. Payment methods were convenient as well, really appreciate it.
The cruise itself was great: foods, entertainments, and services were excellent. One complain I have would probably to include dinner or refreshments the first night of the journey, since it was difficult to find a place to eat in a new city and with our luggage. The other complain would be the disembarkation moment, all 200 passengers trying to check out and get off the boat at the same time was very chaotic. I think it could be arranged better.
Finally, my husband and I truly happy that we’ve used your company for this part of our vacation. Thanks again for all you do.
Best Regards,
Ms. Ing Oei
- Cruise Tour Customize by: Leo
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Hi Lily,
Thank you for your emails and support.
Firstly, I want to tell that we enjoyed our Three Gorges Cruise, it was very relaxing and we met some lovely people on board. The ship was not too large, and well-appointed and the crew were extremely helpful and filled the cruise with happy memories for us.
The Three Gorge scenery was wonderful, and we enjoyed all the included excursions (we did not take any additional ones). We thank you also, Lily, you were very very quick in your replies to our many questions, and your arrangements were excellent. So much so that we felt very supported by you even though we were independent travellers, who were not part of a group. The high speed train transfer from Beijing to Yichiang was long, but very informative of the countryside. The return flight from Chongqing was straightforward as we were met by your agent and transferred from the ship to the airport.
I attach some photos for your website. Feel free to use any.
Regards
Phil
(The following pictures were shared by Phil)
The Beautiful Landscape of Yangtze River
The Lovely Crew on the Ship
Other Small Ship Photoed by Phil
- Cruise Tour Customize by: Lily
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We contacted Ashley by Mobile whilst travelling in China and requested her to arrange for us to participate in a Yangtze River/Three Gorges Dam Tour in May of this year
Ashley was incredibly helpful in looking into all our needs. She arranged all facets of our Tour and even contacted us out of office hours when we could not get through to the office. She could not have done anything better or more efficiently than she did for us.
The service on board the Ship was first class and we had no complaints at all. The Tours were great and very well organised. The only thing we would like to add is to maybe cater for a little bit more Western type meals on board.I will have no hesitation in recommending your Company, and Ashley in particular, to any person I meet in the future who is contemplating a Trip to China
Thanking you
Peter & Liza Smith
- Cruise Tour Customize by: Ashley
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Thanks very much Lyn. Everything was excellent and we enjoy very much the cruise. Certainly we will recommend you and your office.
Kind regards Pedro Ramirez
- Cruise Tour Customize by: Lyn
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Dear Rita Jiang,
I still travel in China. I do have one suggestion regarding organizing the tour. As in your confirmation letter the terminal was not indicated, I had very stressful experience finding it. The dock in Chongqing is huge and the ship was on the other side of it, so not seen at all from the entrance of the dock. I have asked a lot of people about the ship but they couldn’t help me. So it took me almost one hour to find the right terminal and I was really worried that I could miss the whole cruise.
There is also something you could probably help me with. I have left one shirt in the cabin, which is quite dear to me. Could you probably contact the crew and ask if the shirt can be sent as a package within China?
I would cover the expenses. My cabin was 220.
So it would be great if you could find it out.
Thank you in advance!
Regards
Emil Taxir
- Cruise Tour Customize by: Rita
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Hi Lily,
I would be delighted to comment on the cruise that we did.
We found the staff very kind and extremely helpful, we found the food exceptionally good and we found the scenery wonderful.
It was a great experience and I would strongly recommend the cruise and the ship to anyone who wants a short but very special trip. Thank you.
Renata
- Cruise Tour Customize by: Lily
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Thank you Lily for booking the 3 gorges cruise for me. It all went smoothly, we had a lovely time. I was a little worried at first about booking through an online agent in China, but it was fine and you gave me an excellent price. I now wish I had booked some transfers or guides with you instead of struggling to do this myself! I would recommend your service.
Regards,
Mrs Toni Wisdom, Melbourne, Australia.
- Cruise Tour Customize by: Lily
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Hi Lily,
We have just returned from a wonderful trip to China, the Yangtze River cruise on the President 8 trip arranged by Lily (China Discovery) was very efficiently arranged. She came back to us promptly and arranged additional transfers which all worked well and overall gave excellent service.
The cruise was most enjoyable the staffs were friendly and keen to help and their English was good. Food was fine, the only recommendation would be more sun beds on the upper deck are needed. You should be aware you only really have 2 full days on the river as you board in the evening and leave early on the final day for an excursion.
We did upgrade our room when we got on the boat and would be recommended, more room and bigger balcony was nice.
Lovely trip well organized by Lily and China Discovery
Liz and Dave
- Cruise Tour Customize by: Lily
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Good morning,
My 5 star review was sent to TripAdvisor on March 23, 2018:
I hope it's acceptable.
Hanna
(Hanna's 5 star review on TripAdvisor)
Hanna's 5 star review on TripAdvisor
- Cruise Tour Customize by: Lily
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Dear Echo,
We are now back in the UK after a very exciting trip to China. I would like to say thank you for your support in booking our Yangzhe cruise. You were very friendly, efficient and helpful and I am happy to recommend your service to your customers or to my friends. If I return to China I will definitely use you again.
The cruise was lovely. Beautiful gorges. I am not writing a blog but have attached a couple of photos of the views.
Thanks again!
Jacqueline
(The following pictures were shared by Jacqueline)
The Beautiful Landscape of Yangtze River
The Beautiful Landscape of Yangtze River
- Cruise Tour Customize by: Echo
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Hi wonder,
My family and I were really enjoyed our 19days trip in April, 2018 and it was
organized by you.
I was so pleased of your prompted reply emails. You weren't only designed
us programs according to what we were interested in, but also advised us
with some thoughtful suggestions. Thank you Wonder😁
During our trip, our tour guides Scott, who toured Kunming, David toured
Zhangjiajie and Also another David toured Chongqing. They were excellent and
knowledgeable about the areas. We got picked up on time and were toured to many
intresting scenic spots in surroundings. We were really having good times.
Absolutely, I will recommend you and your company to family and friends, who
likes to travel to China.
Thank you so much Wonder!
Best Regards,
Jenny
- Cruise Tour Customize by: Wonder
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Hello Echo,
We would like to thank you for your organising our trip to Shanghai and Yangtze River Cruise. We were very impressed with our Hotel in Shanghai and the level of service provided by all the drivers and guides. The cruise was fabulous.
Again thank you very much we will have no hesitation recommending your travel company.
Regards,
Suzanne Duryea
- Cruise Tour Customize by: Echo
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Hi Lily,
Our hostel in Chongqing called the ship phone so it was no problem to find the right pier. Cruise and transport to the train station were perfect organized and we had a great trip.
Thanks for everything.
Kind regards,
Jonathan
- Cruise Tour Customize by: Lily
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Thanks Lily,
I did arrive in Chongqing again...I manage to get the single room because of the kindness of the Directir and Manager of the cruise.
Thanks and regards,
Boedi Poerwoko
- Cruise Tour Customize by: Lily
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Dear Ashley,
I’m very good. How are you?
Hereby my anwers on the questions below.
1. The service was very good! It was fast, friendly and very helpful.
2. The service on board was great. The crewmembers were very friendly and helpful. They made us feel like home.
3. I absolutely would recommend the company to others. It was a wonderful!
Thanks Ashley for all your help to make this a special and memorable trip.
Sincerely,
Matijs
(The following pictures were shared by Matijs)
The Beautiful Landscape of Yangtze River
The Beautiful Landscape of Yangtze River
- Cruise Tour Customize by: Ashley
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Dear Ms. Gou,
My husband and I just want to say a BIG THANK YOU to you and all the details/organisations you put into our itinerary for our trip. Everything went very well, the 3 tour guides (Diane/Nancy & Melinda) you arranged to take us from airport to boat to train & to airport again were all very friendly & efficient and informative.
Please pass on our appreciation and thanks to them & to your managers about what a good job you all did to make our trip so enjoyable and free of problems.
Your help has been much appreciated.
Magdalen Kit Fong Fry
- Cruise Tour Customize by: Echo
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Vivien,
Not back till Monday . The trip you organised for us was excellent
Will give more feedback when home.
Brian
- Cruise Tour Customize by: Vivien
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Hi Jack,
So good to hear from you! Yes I came back to Canada on April 22 and am still adjusting the time difference.
Thanks for your help. We had a very good cruise down the Yangtze River. Everything went as planned. We were very much impressed by the smooth operation by the ship crew, despite of the large number of passengers. One thing particularly surprised us was that passengers could board the ship as soon as they come in, which does not happen often in China. This has eliminated the long lines and waiting. All the shore excursions were well-organized without a glitch. Unfortunately the weather was wet but that did not damper our enjoyment with all the sightseeing. The food onboard was also very good. We also appreciated it very much that your group had actively made contact with the ship in advance to fix the transportation to the Yichang train station. Because the delay caused by the tour to the Three Gorge Dam, we thought we were going to miss the train to Zhangjiajie. But the two ladies sent by your agency did a great job to rush us to the train station. Not only they came very early waiting for us, they even called the train station to find out details of the layout of the train station so that we could go straight to our train without any delay. Because of their all-out efforts, we got to the train station some 20 minutes ahead of the time, which was absolutely impressive. If we are ever going back to China to visit your area, I know which travel agency to use.
Please extend our sincere gratitude to those ladies and please feel free to use my comments on any of your promotion info material as you see fit.
Jay
- Cruise Tour Customize by: Jack
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Hello Tracy,
It’s no problem I was intending to drop you a note.
First of all the guides who met us from the train at Yichang, and then took us from the boat to the airport at Chongqing were exceptional. Both times they were on time, knowledgeable about the area and very helpful including assisting us right onto the boat and then helping us to check in at the airport.
The crew on the boat were also excellent, especially Rebecca, Christina and Maggie but all were friendly and very helpful. I told the Captain his crew are a credit to him (I hope it translated well!)
The boat itself was very clean. Although maybe not as luxurious as some of the other boats it seemed to be a bit smaller which means easier to get on and off etc.
I am very glad that we upgraded 2 decks. That meant we ate our meals and had access at other times to the executive lounge which was much nicer than the main restaurant, the meals were table service and house wine, beer and soda drinks were included. It was also nice being on a higher deck for the views etc. and Wi-Fi is also included. I would recommend that anyone considering this cruise takes up that offer.
It seems that the cruise is slightly different now that the docking point has been moved from Yichang upstream past the dam. That means that the first excursion is also from the boat dock and the boat does not depart until the night time of the 2nd day. I think you should make that clear. It seems that all the other western travelers took the optional excursion on a boat through the dam lift. We went on the bus tour of the dam with a group of Chinese people who treated us as honored guests and the guide made special efforts to keep us involved. However you might want to make clear to western travelers that it is a possibility.
The other two excursions were also good, especially the boat through the gorges.
The other thing you may want to make clear is that there are quite a lot of steps to climb and walking to embark and disembark the boat at each end and for the excursions so guests need to have a reasonable level of mobility.
Hope that is helpful, I will definitely come to you in future if we consider a future trip.
Regards Barry Shambrook
- Cruise Tour Customize by: Tracy
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Hello Rita,
We arrived back home last night and had a wonderful holiday thank you.
I was going to email to thank you for helping us organise the trip but have not had a chance yet. We were so tired last night. After the cruise we visited Xi’an and Beijing. I will send some photos when I have had a chance to download them. Back to work today so it may not be for a while.
Thanks again for your help.
Vivien
- Cruise Tour Customize by: Rita
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Hello Wing,
Sorry for our very late reply.
First of all, we would like to tell you that the cruise was a very good experience and we thank you for that.
We are thinking about using your service again for a future cruise, going in the other way, from Yichang to Chongqing.
Could you please tell us the following?
1) What are the dates of the cruise from Yichang to Chongqing?
2) How many days does the cruise take?
3) How much it cost?
4) Could you please send us the program and the itineraries?
Thanks a lot for your kind collaboration.
Best regards,
Matia
- Cruise Tour Customize by: Wing
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Hi Vivien,
We had a lovely time on our Yangtze cruise. Thanks for all your help.
We have had 2 nights in Wuhan and are now on our way to Guelin. Could you recommend any Yulong River day cruises?
Thanks.
Chris
- Cruise Tour Customize by: Vivien
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Dear Catherine,
I want to say thank you for your excellent support.
I know, I created some work, but you solved everything and your recommendation according to the visits and the route was carefully considered. The tour was wonderful, the guides very professional and flexible, the transports well organized. The Hotels you recommended have been in the standard I was looking for. On top I was very pleased how your company handled the cancelation of my friend’s trip, which he couldn’t start due to illness.
I can recommend this organisation and you can rely on Cathrine´s tips and planning.
Cincerly
Markus
- Cruise Tour Customize by: Catherine
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Hello Wing,
Thank you for your follow up email. We arrived back home in the United States over the weekend, and after several days of resting to recover from our very busy trip (and jet lag!) we are back to work and our usual schedule. Our trip to China was amazing! We saw so many wonderful sites, learned a lot about your history and culture, and met some wonderful people! The Chinese people are very welcoming!
Everything with the part of the trip that you arranged for us went very well! We did not have any problems at all, and all of our guides met us as scheduled and provided wonderful service. Particularly, our guide Mark, on our tour April 2 to the Great Wall and other sites in Beijing, was great! We had a lot of fun with him and would highly recommend him to others! He was very informational, was flexible to ensure we had enough time at the sites we visited, and was a lot of fun to spend the day with!
I have attached two photos – one of me and my husband at The Great Wall, and another of our guide Mark and my husband. Hope you enjoy!
Below, please find my additional responses to your questions.
Thank you again for your service. We very much enjoyed our trip to China and hope to visit your wonderful country again someday!
Best Regards,
Anita Bedinghaus
(The following pictures were shared by Anita Bedinghaus)
Anita and her husband at The Great Wall
Anita's husband and his chinese friend at The Great Wall
- Cruise Tour Customize by: Wing
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Hi Wing,
Please find reply to your questions below. We all are very pleased with your service. All the tour guides were knowledgeable and helpful. Service on Victoria paragon cruise was very nice and truly 5 star.
I think all the credit goes to you for organizing this tour. We all thoroughly enjoyed. You prompt response and clear planning made it lot more easy. Thank you again for your services. We haven't collected all the photos. Will email them later on. You can use our email and photos on your website.
(1) How do you like our tour arrangements and are you willing to recommend our service to your friends?
All the arrangements were spot on and will definitely recommend the service to others
(2) Do you have some suggestions for us to improve our service?
There were no issues what so ever. All I'l say is keep up the service.
(3) If you come to China again, would you like to use our service again?
Most certainly will.
Mitesh
- Cruise Tour Customize by: Wing
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Hello Jack,
It was one of the best trips we have ever made in China. My whole family enjoyed every single hour of it. It was impressive, exciting but also quite relaxing at the same time. We would definitely recommend to those who are interested in ancient history, who enjoy beautiful nature landscape and can value the great engineering achievements in bending the power of the fascinating Jangtze!
Best regards,
Van Hau
- Cruise Tour Customize by: Jack
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Hi Stephanie,
Yes, the tour was great, the service too, and I reflected that in my feedback card. We were also lucky with the weather, so really everything worked out very well. And I booked all optional tours and I am glad I did so :)
Best regards,
Milosh
- Cruise Tour Customize by: Stephanie
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Hello Catherine,
My wife and I very much enjoyed our cruise. Thank you for your efficient service. I would have no hesitation in recommending Yangtze River Cruises and Yangtze 2.
We cannot fault the ship. When compared to other ships we passed, it appeared to be the newest, in best condition and certainly the fastest! On the morning of day 2, our sailing was delayed by an hour due to another ship being tied up beside us. We then proceeded to overtake four other cruise ships and arrived at our next destination on time. The ship is quiet, maintained to a high standard, the decor is tasteful and the crew helpful and friendly.
Best regards
Alan Kingston
- Cruise Tour Customize by: Catherine
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Dear Mrs. Stephanie Kuang,
We arrived just monday evening back in Switzerland. That’s the reason for my late answer. Please excuse me.
We had a great trip on the Yangtse.
I can give you the following answers:
1. Yes, the answers were fast enough. I had always immediatly an answer.
2. The service on the cruise ship was excellent. Specially the personal contact to the crew. Our personal agent was Jane, she was very attentive
3. Yes, sure. I will recommend it.
I hope to go to China again. I was very surprised about the positive experience and the nice people.
Thank you for everything.
With best regards,
Yours sincerely
Marco Prack
- Cruise Tour Customize by: Stephanie
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Hello Catherine,
We had a marvelous time on Yangtze River Cruises' 13 Days Classic China Tour with Yangtze Cruise. It included Beijing, Xian, Guilin and a cruise on the Li River to Yangshuo, a cruise on the Yangzi from Chongqing to Yichang, and Shanghai. The itinerary is a great bucket list setup, covering highlights of China's history, scenery and culture, and is very well thought out. Catherine Liu, our travel consultant at Yangtze River Cruises, suggested we do the cruise part downstream, toward the end of our China tour, and that was indeed a good idea.
In each city, Yangtze River Cruises provide my wife and I with a dedicated guide and driver team, and a well-structured but also flexible itinerary. This is definitely not a group tour, and the individual attention is a bargain. The guides knew what they were doing, what they were talking about, and how best to see the attractions. They also were good at listening and acting on what we were interested in, which changed from time to time. Essentially you are getting a private tour at far below what most tour companies, especially the foreign river cruise ship companies, charge for the same extensive itinerary in a crowded group tour. And the quality was great.
The hotels chosen are built for foreigners and quite adequate. They have fancy rooms but sometimes odd features (notably stiff beds). Overall they compare to Holiday Inn or Comfort Inn chain hotels in the US, but with granite floors and far more extensive breakfast buffet offerings. Lunches are generally provided outside the hotels during your land tour, chosen by the independent guides, and you are on your own for supper.
On ship all meals are provided, and our Victoria Jenna's meals were pretty good. It is well worth paying a bit more for the "amenities package," which the ship will try to upsell you anyway, as the a la carte dining room was much nicer than the downstairs dining room even though both are buffet for breakfast and lunch. Dick, the American cruise director, is worth taking Victoria Jenna over any of the other ships.
Last, Yangtze River Cruises' tours work well because of its travel consultants. Ours was Catherine Liu, and she was superb. Our itinerary covered more than 4000 miles inside China, and airlines there sometimes change or cancel scheduled flights without much notice. A hotel might toss its reservations to host a dignitary or convention. Catherine fixed each issue as it sprung up during the trip, and was quite adept at explaining options to enhance our experience even before we went. She was also very straightforward. When she had to put us on a train after an airline canceled, she had guides give us a refund. When a hotel canceled, she found a better one at no extra cost. When there was a better travel option that cost a bit more, the extra we paid was what it cost, not an upselling markup.
You won't go wrong choosing any of Yangtze River Cruises' tours, and you will be surprised at the affordable cost.
James Maxstadt
- Cruise Tour Customize by: Catherine
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Hello!
I'd be glad to help.
1. Yes. Great support in English during booking process.
2. Everything was very smooth and well organized.
3. Absolutely.
4. This is a perfect opportunity for a traveler to China to relax for a few days. The ship is very luxurious, the program interesting, the food delicious, the atmosphere great.
5. Including dinner/snacks on first evening, and lunch/snacks on last day.
6. Feel free.
Thank you for everything!!
Meryim
(The following pictures were shared by Meryim)
Meryim's Group Enjoyed The Show Onboard
Meryim's Group Enjoyed The Dinner Onboard
Meryim's Standard Room Onboard
- Cruise Tour Customize by: Johnson
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Dear Linda,
I wasn’t able to send a reply earlier. My apologies.
Overall, we were satisfied with the cruise. The Century Paragon was well-equipped and clean and our Executive Suite was spacious. We are happy that we selected that and that we also had a separate dining room on the top floor as well as a lounge where we could enjoy coffee or tea throughout the day, especially because food was only available at meal times on this cruise.
The weather wasn’t bad on the last day, was very nice on the second day, but poor on the first day. We didn’t realize that it is normal for it to be very foggy along that route (as was explained by the crew) and therefore, the views would not be very good. Unfortunately the fog was so bad one night that no boats were allowed to sail overnight at all. Because we were delayed until 5 AM, the itinerary had to be changed and we were unable to see the second gorge. There is not much that can be done about that.
One suggestion, however — before disembarking and preferably in the advertising of the excursions, you should warn people with disabilities or older age about the level of difficulty. I personally had a knee injury and was not able to visit The Red Pagoda because of the number of steps. I might have made it had I brought my cane but I didn’t know that it would be so difficult. There were people more elderly, too, that couldn’t visit it. We had no choice but to walk back to the ship. This happened again when visiting The White Emperor’s City. From the ship to the top of the mountain was over 500 steps. I made it up and so did an older couple, but it was very difficult and had we known, we might not have gone along. Please tell your customers in your advertising and certainly before disembarking about the level of accessibility and difficulty of the shore excursion.
Another point we would like to make — the final day. It was a bit of a let-down having left the ship to visit the Three Gorges Dam Project, only to be brought back to a bus terminal and simply left there. Had we not pre-arranged for transportation to the airport we would have been left feeling quite stranded. As it was, many of us did not fly out until that evening leaving a 7-hour wait at the airport with little to do there. (It didn’t help the the flight didn’t actually leave until midnight, meaning we had been there for 11 hours.)
What we thought might have been nice is if there had been an optional lunch arranged for us somewhere in Yichang where we could relax, socialize before we said our goodbyes, and fill in some time. Also, our tour guide simply got off the bus, probably to pick up another tour, and we didn’t know this. We would have given her a gratuity had we known she wasn’t going to be with us until the end of the bus ride.
We hope you appreciate receiving this feedback. Thank you for your good organization. We had a memorable trip.
Best regards,
Janice Barbour Moss
- Cruise Tour Customize by: Linda
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Tracy,
We had a great time on the River Cruise! Thank you for your help.
Ashley
- Cruise Tour Customize by: Tracy
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Thanks Leo
All's well that ends well. We had a great time and were impressed with the rugged countryside and scenery. The China we saw was much better than is normally depicted here.
We had a big day getting there but were not the only ones. Our check in time was midnight so were pleased we did no have the morning extra tour option to go to.
Throughout the tour the tour guides were great and tried their best but by the time they did their speech in Mandarin the subject was usually passed by the time they got to English so we missed the point often.
I managed to make it to the top of The White Emperors Temple much to the surprise of most. Even had my own personal English speaking guide.
Generally everything went really well and the people were great.
The only thing I could suggest is that you supply a little more information on the optional excursions and the post cruise activities. We would have loved to have seen the Pandas but it was a miserable day when we departed so chose not to but if we had have known we may have pre booked this option.
I also feel that you need to adopt a code for the amount of physical energy required on excursions so that people our age can make a informed judgment. May I suggest that a 1 walking code indicate flat walking up to 1/2 Kilometer and/or some stairs, 2 walking code flat walking up to 1 kilometer and/or up to 50 stairs and 3 code suitable for those of reasonable fitness.
All in all we are very happy with everything and thank you and your team for your assistance.
All the best
Cec & Kati
- Cruise Tour Customize by: Leo
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Hi Stephanie,
Sheer perfection…
your guides: Coffee, David, Angela and Kevin were the best ever…everything we did and saw was an element of surprise…..
Donna
- Cruise Tour Customize by: Stephanie
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Hi Vivien,
Thanks for all your help in arranging the transportation and tours! It worked out very well. We are on our train to Zhangjiajie now. The cruise was very good and exceeded our expectation. Is it possible to give me a receipt of some sort for Chongqing and Yichang transport? It can be a combined receipt or separate. If you can indicate my name, date and transportation, that would be great.
Thanks!
Sincerely,
Minah
- Cruise Tour Customize by: Vivien
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To whom it may concern:
We found Stephanie Kuang to be an excellent travel consultant who provided us with timely and helpful information. She was very insightful to our needs and made recommendations that made our cruise travel and stay very worthwhile.
As a Canadian, we required a Chinese visa for the trip. The information required was quite vigorous,Stephanie was able to quickly provide the information to complete the visa process.
Stephanie is very knowledgeable of the shipboard processes and recommended guides that met us at the airport for embarkation/disembarkation that made it easy for us to board the ship at our convenience.
Her recommendation of the Park Plaza Beijing was a great choice for us and provided a great opportunity to see Beijing.
It was a great undertaking for us to tour the Yangtze River, Stephanie and your company made it easy and enjoyable.
Thank you.
(The following pictures were shared by Larry)
Larry with the Cruise Captain and Managers
- Cruise Tour Customize by: Stephanie
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1. Flights to Chongqing was on time, the tour guide picked us up and took us for embarkation
2. The Yangtze River Cruise was wonderful, the staffs in the cruise were very helpful, the attendants in the dining room remembered my issues with food allergies, every dining time (breakfast/lunch/dinner) they would either save me some food and/or show me dishes that I can avoid due to my onion and cinnamon allergies.We upgraded our cabin to the presidential cabin,my gift to my husband, whose health is failing and wanted him to be very comfortable.
3. the flight to yichang was on time, tour guide spotted us right away. Followed the itinerary as scheduled. She was very attentive to my food allergies and very informative
4. The last tour was the Sanyou cave. We opted not to see it, because we were very tired and exhausted, so opted for massage. She refunded us the cost of the cave tour (60 rmb pp). That was very nice of her.
5. Xian- tour guide was waiting for us in the airport. Went on the scheduled tour. I mentioned to her that we needed a wheelchair for my husband if we'll do a lot of walking. She secured it from the hotel. She pushed the wheelchair all the time. I wanted to relieve her but she insisted.
There was a slight issue on the hotel rooms. We had to change to non smoking room/floor. I have asthma, when I smelled the floor and room of smoke, I started coughing. I called the front desk to change our room in the morning, since my husband was already asleep. I wore my face masked all night.They did change our room the next day x2 as the first one (though they told me was a non smoking floor, soon as the elevator opened in 7th floor, I started coughing again, and a very strong fume of smoke was detected, so the bellboy was gracious enough to let us wait in the 7th floor ao he went to the front desk to change another floor/room. Finally, the 8th floor was a lot better. So when the guide showed up we were trying to change room and that delayed out start of the tour. I think this would have been avoided if the front desk asked us if we wanted the non smoking room on check in.
The massage was relaxing.It was a nice alternate to the cave tour. According to the guide, the tour ends up in a tunnel and see the wonderful mountains and river. I mentioned to her that we had enough mountains and rivers while we cruised. in the train station, we waited while she got our train tickets. Soon as she got them, she gave them to us. She told us to go the gate for boarding, (the gate # was in the ticket), then she left. We had to asked/showed our tickets to the train staffs to let us know was time is boarding, what floor we need to get the train etc,etc. Communication was a slightly an issue, but managed with gestures. The train staffs were very nice, we were in Q to get in the gate, when she came to us and told us to go ahead and enter the gate, we had to take the elevator to level 1 to take the train and told us to take #2 car. So we had time to load our luggage in the train. In the train, we tried to go to the dining car but they were closed and starts again in 20 mins. Again, we had some communication issues, as the staff serving doesn't understand nor speak English. I was asking about the onion in the package to no understanding. Anyways, another person in the dining car came to rescue us and read us the ingredients. When we opened the pack, the individual seasoning were in separate envelops. That helped some, so I didn't add the package with onion/scallion. Overall experience was very good. I thought it was a nonstop bullet train but we stopped at least 6-7 times to drop off/pick up passengers. It was an adventure experience, since that was out first time to ride a bullet train.
Then came to train station in Beijing, we didn't know where to exit-north or south. we followed the crowd to the south terminal. Lots of folks offered to get a taxi but we told them we have some one meeting us and they were insistent. I think because we were tourist and they spot an easy target.We stopped and waited soon as we reached the south exit, they a guy comes and he says "wait", He left to get Richard, the guide, as he was also covering the north exit in case we went that way. So we walked out of the train station to the parking area, and that was a long walk, my husband was huffing and puffing. I wished he told us to wait outside the train station or a corner of the street while the driver fetched the van. Though my husband made it, I told Richard the my husband has lung and brain cancer and is unable to walk long distance as he get very short of breath. He helped us check in. I asked him if he can secure a wheelchair for all those walking tour the following days. Yes, he was able to secure a wheelchair for us from the hotel, just put deposit. He pushed the wheelchair. Yes, my husband made it to the great wall of China with difficulty. He walked the steps till we reached the big rock and up again to the see more of the wall.I thought he was going to pass out on me, but he tolerated all the activities that day.
I have a question: we paid for the gondola ride RT, I thought that was included in the package tour? Also, in the package, it didn't state that the gondola ride was not included and needs to be paid when we get there.I would appreciate an explanation.
Richard helped us a lot in checking in at the airport, and securing a wheelchair for my husband. That was a long walk. We are glad that the Air China staff provided it.
Richard had a good command of English, wonderful guide, very knowledgeable in Chinese history. We learned a lot from his information. The lunch with a family was a very good touch. We enjoyed that a lot, meeting the family and dining on the home cook food, so different from restaurants. The rickshaw ride around the Hutong village was fun too.
On day 7, I noticed now on the itinerary that there was an experience to the Tea Ceremony, We didn't experience that nor we went to one. Also, for lunch, he took us where the locals go so we experienced dining with the local people in that restaurant.
Over all, it was a very good experience for us, hotels were nice and accommodating and tour guides were very knowledgeable in history and seems to be passionate too about their country.
Thanks for setting up a wonderful tour. It was very memorable and one to cherish. My husband checked it off his bucket list!
Again, thank you.
- Cruise Tour Customize by: Leo
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Hi Wing,
Our day tour in Beijing was really good. Richard was a excellent tour guide and the driver was very reliable. We are very happy with that tour and thank you for organizing it.
We’ve collected train tickets and received your message regarding other two guides. They will have their task cut out especially trying to fit in Richard’s shoes.
Thank you
- Cruise Tour Customize by: Wing
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Hi Leo Li
Our trip to China was successful. Your representatives were waiting for us on all arrivals and pickups. The guides were knowledgeable and adaptable to our needs. Both Li & Timo were exceptional. We had very bad weather in Zhangjaijei but Li put a beautiful smile on her face and her umbrella up.
The Century legend ship was very comfortable. We upgraded in the dining room very worthwhile.
Your attentiveness to my persistence questions prior to going away was commendable. Thank you so much.
The friends that travelled with us will be contacting you for their next year’s travel back to China.
- Cruise Tour Customize by: Leo
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Yes we did the tour and I will put something on the website.
Just letting you know that the accommodations in Xian were great and our guide there was so kind Kimi. He showed us around and was very kind.
The cruise was fine but the tours we did pretty low rent n the scale.
- Cruise Tour Customize by: Lily
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Hello, Lily,
We would like to send our evaluation based on the form.
1. Lily's answers were prompt and she was patient to arrange our tour answering our questions.
2. Our tour itinerary was excellent satisfying our interests.
3. Certainly we are willing to recommend your service. Your service was thorough.
4. You were easy to communicate with email and the payment method was good. Your travel consultant and local guides are reliable. The guides spoke sufficient English and were knowledgeable about the areas.
5. It would be good that the local guides give us the simple map and written programs for the day and any important notes.
6. Please use our evaluation for your marketing, but not photos. We are not good at photography.
7. We wouldn't like to be contacted by unknown people. Our evaluation shows your customer service is good.
- Cruise Tour Customize by: Lily
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Hi Wonder,
I'm great, how are you? The cruise was fantastic, thank you for helping me book it! Here is my feedback and you are more than welcome to use it on the website. Unfortunately the only photos I have are with people I met on the cruise and they asked me never to post them online on Facebook or any other site, I hope you understand.
1) Travel consultant was wonderful - so kind and patient and answered all of my questions in a friendly and helpful manner. A truly pleasurable experience: I rarely experience such excellent customer service.
2) Cruise staffs were also great. Always polite and attentive and even those who did not understand English did their best to help me with whatever I needed. Everyone was very efficient and accomplished at their jobs.
3) I would 100% recommend this company.
Thanks again, Wonder, I hope you are having a great day.
Best wishes,
Emma
- Cruise Tour Customize by: Wonder
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Hi Tracy, thank you for your e-mail. The cruise was lovely, nice cabin, nice personel, food was really good.
Somethimes cruise members had difficulty with the english language even the managers but they were all very kind to us!
Thanks for organizing everyting so well for us!
Kind regards,
Marijke
- Cruise Tour Customize by: Tracy
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Hi Rita,
My husband and I have returned from the cruise. Overall, everything went fine and we didnt have diarrhoea.
Two comments :
1.I was disappointed the cruise didnt pass through the locks of the Three Gorges dam. My brother who went before said it was a fantastic experience.
2.The itinerary on day 4 states at ETA 12:00 "..to enjoy the Xiling gorge.." and ETA 13:30 ..."arrive..Yichang city..."
But after the dam visit at 11am, the tourist guide left the bus and the driver drove us straight to Yichang city. So we missed the Xiling gorge viewing and arrived at Yichang City too early at noon.
I have given your contact to a few cruise passengers i met as i mentioned you provided very good service. They said they have friends who are interested in going for the Yangtze river cruise in future.
Thank you and wish you all the best for the future.
Alice
- Cruise Tour Customize by: Rita
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Hi Ariel,
Just wanted to thank you for the wonderful trip we had down the Yangtze River.
We enjoyed the trip around China. People are so friendly and helpful.
Your customer service was excellent!
Thank you so much!
Jacky from Australia
- Cruise Tour Customize by: Ariel
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Hi Vivien,
We all enjoyed the cruise. The girls loved the meals and their cabin.
The crew were very kind and helpful. Jack the cruise manager always had time to explain things to us.
Thank you once again for your help planning our trip.
Regards Bryan,Margaret,Ashlei and Marlee.
(The following pictures were shared by Bryan)
Bryan's Group with the Cruise Captain and Managers
Bryan's Group Enjoyed Dinner Onboard
Bryan's Group Visited Shennv Stream
- Cruise Tour Customize by: Vivien
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Hi Stephanie,
The tour was wonderful! The boat was very nice, the service was great, the food was delicious and the views were spectacular.
Here below are the questions for you:
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
The consultant answered all my questions and concerns in a very prompt and effective manner. The travel consultant made booking my trip so easy and fast.
2. How’s the service during your whole tour?
Everyone on the ship was exceptionally courteous and attentive. They made sure those of us that didn't speak Chinese were well-informed and taken care of.
3. Would you like to recommend our company?
Yes, absolutely. The company provides superior service and the provide quality cruises
I'm attaching pictures so you can use them online along with my review. Thanks Stephanie for everything!
-Arlette
(The following pictures were shared by Arlette)
Arlette Spend Leisure Time at the Cruise Balcony
Arlette Enjoyed Yangtze River Cruise
Arlette Visited Primative Yangtze Cruise Shore Excursion Site
- Cruise Tour Customize by: Stephanie
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Hello Jack.
We were very happy on the century emerald. The staff was very helpful and friendly. The land tours where perfectly organized and interesting. Only the visit in the 3 gorges project was insufficient. Bad weather ( not yours) and missing the most interesting point ( the technik and the view from the low point of the wall.) We would however recommend the tour with you to our friends.
So long
Maria
- Cruise Tour Customize by: Jack
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Hi Stephanie,
Please see the below:
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Communication was excellent from the very start of planning the itinerary to the end of the tour. Email communication was very quick and easy to get an accurate response to my questions.
2. How’s the service of the tour guides during your whole tour?
All guides and drivers were excellent. All guides met were waiting for us at the airport and train stations, to pick us up to go back to the hotel, or straight to see the sites. Tour guides were flexible and understanding.
3. Would you like to recommend our company?
I would definitely recommend this company to family and friends looking for a pampered relaxing holiday whilst still being able to see, learn and experience the local culture.
Cheers.
Kylie
- Cruise Tour Customize by: Stephanie
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Hi Stephanie,
Happy new year to you too!
We got back from our travels yesterday. We really enjoyed our Zhangjiajie tour. We had an amazing time and it was one of the highlights of our trip. Our guide David was fantastic too. Thanks again for your help.
Selina
- Cruise Tour Customize by: Stephanie
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Dear Vivien,
Happy New Year to you as well.
Our entire trip to Chengdu, Chongqing and the 4-day cruise through the 3-Gorges was very well planned and coordinated. Your tour guides were all very knowledgeable and tentative, and I greatly appreciate the fact that I was always able to reach you whenever there was a problem. even your tour guide in Yichang was very patient and pleasant, and was a big help when we were checking in at the Yichang airport, and there was a problem with our identity card at the airline counter. Please thank both Sophia and the Yichang tour guide for us.
The 3-Gorges cruise was enjoyable. We paid to upgrade our son’s room to deluxe suite. The food was mediocre (and could definitely use some improvement). the highlight was the boat ride through the canyons on the 3rd day, which seemed like to ride back to a timeless nature.
I am very impressed with the service of your agency, and will definitely recommend you to TripAdviser and to my frineds.
Best Wishes,
Joe
- Cruise Tour Customize by: Vivien
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Jack,
The trip was wonderful. Very well organized and good guides. It was exhausting travel, especially from Yichang to Zhangjiajie. The sleeper car was not so clean, but I realize that was the first class car on that train.
All the guides were excellent. Very helpful and eager to please.
Thank you for your help
Josephine
- Cruise Tour Customize by: Jack
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Wendy,
Know we are back to France for a few weeks.
Our trip was so nice, but, as you will easily understand, a little bit tiring ... since after China we added a two weeks trip to Burma ...
I had time to update our personal internet site, and I give you the internet address of it.
Please select the China chapter ...
You will find inside all our pictures (about 3000) and video clips, which you can easily download..
But I also added a chapter named "itinéraires" including
- the map of the trip
- the description of it, day by day
- our advice on each visit (quoted from 0 to ***)
You'll understand we are very glad with this journey, and with your company's help !
Know, if you wish any other detail, I shall try to help you.
In addition, I am going to complete our opinion on Trip Advisor
Have a happy Christmas,
Best regards
Jean-Bernard
(The following pictures were shared by Jean-Bernard)
Jean and Bernard Enjoying Yangtze River Cruise
Yangtze River Sightseeing
Yangtze Three Gorges Dam Project
- Cruise Tour Customize by: Wendy
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Dear Lily,
Sorry it took so long to reply I have been very busy.
First of all I would like to thank you (Lily) personally for helping me book my cruise. I appreciated your advice, professional efficient and friendly approach, it was very much appreciated! The booking process was easy to follow and communications simple and effective. Well done!
Good points
Very kind crew and staff who looked after me whilst I was on the cruise. Staff were highly motivated and customer focused. I would like to thank bar staff on the 5th floor and Reception. I would also like to put in a special thanks to ERIN (dining room) who was very approachable and an exemplary host and ensured I had a comfortable time on board. ERIN is a good advert for the company!!!
For those on busy tours of China (like me)the Yangtse cruise was a good chance for a respite from all the travelling and to see the Gorges and Chinas varied landscapes.
Although I was only one of two Europeans on board- the cruise was a great opportunity to mix with Chinese passengers who like to have a good time and were very kind to me.
I wear a leg brace and have mobility problems and found the visit to the Dam interesting but difficult and missed going to the Ghost City. I did enjoy enormously the visit to the little Gorges and the ride in the sanpan. On the whole the guides were informative.
Kind Regards
John
P.S. my travel profile is:- (62 year old independent traveller from UK who wears leg brace and has mobility problems. My tour of China included:- Hong Kong, Shanghai, Yangste River, Xi'an, Beijing).
- Cruise Tour Customize by: Lily
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Hello Miss Lily,
Thank you for arranging our trip on the Century Diamond. We had a wonderful time.
Best regards,
Elizabeth
- Cruise Tour Customize by: Lily
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Hello echo,
Below is my general feedback:
1.How about your tour arrangements? It was good in general. The tour guide Cecilia was very friendly funny and gave great explanation. She was very organized as well so we were always on time with our schedule.
2.Are you willing to recommend our service to those who would like to come to China ? Yes I would.
3. Your general opinion on us? Great trip!
4. What will be your suggestions regarding how to improve our services?
5.Do you plan to write (or have already written) a travelogue or a story to share with your friends? Would you like to share it with us and our clients? We would be happy to publish it on our website. Photos often tell more than words and we would appreciate if you share some of them with us.
6.Frankly, our company can also provide online the whole China travel services, I hope we have chance to serve you again!
Yenni
- Cruise Tour Customize by: Echo
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Hello Jack,
All went very well, the service at the cruise ship was superb and Wendy organized ZJJ very well indeed.
Appreciate all the coordination and your follow up.
Thanks again.
Warm regards
Angeline
- Cruise Tour Customize by: Jack
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Dear Johnson,
Thank you so much for arranging our trip. We had a fabulous time! We truly appreciated your recommendations, responsiveness and accommodating our needs and requests.
The local tour guides and transfer guides were all on-time. They were all very friendly and ensured our trip was enjoyable. We learned so much from them.
Nancy, the Yichang port to train station transfer guide was extremely competent and had an excellent command of the English language. We complimented her on her English language skills.
Wishing you the very best.
Regards,
Sonia
- Cruise Tour Customize by: Johnson
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Hi Wing,
Yes i’ve returned from my trip to China.
The cruise was most wonderful. I enjoyed it very, very much. What a beautiful country China is!
Everything was well organised thanks to you.
I’ve appreciated your service very much. What really works well is that from the first moment you were my only contact person in your company. That makes communication clear and fast.
I definitely am willing to recommend your service to my friends in case they want to visit China!
Your service is very good. Can’t think of any improvements.
If i come to China again and need help for a trip i certainly will contact you.
Thank you very much for all your attention.
Kind regards,
Wouter
- Cruise Tour Customize by: Wing
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Hi Stephanie,
thank you for asking. We really enjoyed the Trip.
The people were very nice. I will recommend this trip to my friends.
Have a nice evening
Warm Regards
Ilka
- Cruise Tour Customize by: Stephanie
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Dear Lyn,
good evening from Italy!
Sadly our China trip is now over and we will surely miss the days cruising on the Yangtze river. We are already recommending to our friends a cruise on the Yangtze, if they ever decide to travel to China and stay assured that we are also recommending them to book it on yangtze-river-cruises.com.
Thank you again for your support and organisation. Everything went just perfectly smooth: from the pick up at the airport, the cruise and all the transfers.
Best wishes
Davide and Stefano
- Cruise Tour Customize by: Lyn
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Hello Vivien,
Thank you very much! Very good. May group really had a good time.
Rich and I thoroughly enjoyed our 14 days in China. Each of our guides was incredibly knowledgeable, friendly, helpful and made our tour very enjoyable.
We absolutely would recommend China Discovery to anyone wanting a private tour through China!
Special thanks go to: Laura, Diana, Eben, Grace and Echo, who made each city memorable and of course the drivers who managed to safely deliver us to our destinations!
thank you again.
Rosalie and Rich
(The following pictures were shared by Rosalie and Rich)
Rosalie and Rich Visiting Xian Ancient City with China Yangtze Cruise
Rosalie and Rich Visiting Beijing Great Wall
Rosalie and Rich Yangtze River Cruise
- Cruise Tour Customize by: Vivien
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Hello Lyn !
I returned to Canada just yesterday after a wonderful 3 week journey through China and Mongolia.
I must say that the highlight of the whole trip was the 4-day-3-night cruise down the Yangtze ! The 'Century Sun' is a very modern cruise ship that provides an excellent level of service and comfort for a relatively modest cost. There was a good mix of western travellers, tour groups and Chinese passengers on board the ship so it was also a very good 'multi-cultural' travel experience as well. All the officers and crew on the ship worked very hard to make sure that every passenger enjoyed their 4 days on the Yangtse: the cabins were extremely comfortable and well appointed, the ship was kept spotlessly clean, the buffet meals were really exceptional and the shore excursions and side-trips only added to the overall excellence of the cruise. It was an outstanding travel experience and I would have no hesitation in recommending you, Tibet Discovery or Yangtse-River-Cruises to anyone.
It was unfortunate that my original plan to travel to Tibet had to be cancelled but the cruise down the Yangtse more than made up for that initial disappointment.
I would like to record my appreciation for the very efficient and professional manner in which (you) have handled all aspects of my booking and ticketing. You are a fine ambassador for your company and deserve every credit for providing a first-class level of service and complete customer satisfaction. I am very grateful.
With all good wishes
Keith
- Cruise Tour Customize by: Lyn
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Dear Vivien,
Thank you for your email.
We had the most wonderful time on board Century Sky, in fact it was my favourite part of our tour. Everything about the cruise was just brilliant and the cruise staff were superb.
However, I must also thank you for helping me arrange the cruise and all the extra information you gave us before travelling to China. It was a little daunting planning the trip ourselves but with your help made it so much easier and for that we can’t thank you enough.
With kind regards,
Sarah
- Cruise Tour Customize by: Vivien
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Dear Vivian,
We are back from our 31 days visit to China. It was wonderful and we are very impressed with the progress made since I was last in China (about 20 years ago). The cruise was wonderful in all respects. The room was very beautiful and we were surprised that the executive suite included the VIP treatment. The excursions were very well organized and interesting. Also, you coordinated well with the guide that was picking us up in Chongqing. I can recommend this cruise wholeheartedly.
All the best,
Jan and Pierre
- Cruise Tour Customize by: Vivien
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Dear Wonder
Just a word of thanks having got back from our 3 Gorges river trip. Thankfully my health had improved enough to go and I had a wonderful time and even felt strong enough to do all those 300 step excursions from the boat every day! My friend Wayne had some back trouble on the penultimate day but the treatment Dr Liu gave him seems to have put him right. A good example of Chinese medicine!
Many blessings
Will
- Cruise Tour Customize by: Wonder
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Tracy
Thank you
We had a great time and loved all the sites
Thank you for setting everything up and I will recommend you to friends and clients
Susan
- Cruise Tour Customize by: Tracy
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Vivien,
Unforgetable 7 days amazing private tour Wuhan, Yangtze cruise, Chongqing, Chengdu
Thank you so much to our trip consultant Vivien Li, she’s very friendly, fast response to many changes in our itineraries on email, professional to organise at the tour’s plan.
All tour guides are also very friendly & helpful, well educated & talented as a guides. The drivers are helpful & careful driving also always punctual to pick up at the start of each day. Hotels are convenient to stay and located near shopping area. The cruise was great, the ship is beautiful & clean,Meals are definately delicious. The tour was running as scheduled in the itinearary, everything was well arranged from the start. I would strongly recommend China Discovery Tours & Vivien for everyone who wants to travel to China.
Ilona
- Cruise Tour Customize by: Vivien
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Dear Johnson,
Here is my answer below, you are really fantastic!
How are you? How’s the tour?
The river cruising were amazing, stunning view and everything is great.
For improving the service, could you please answer the below questions as a simple feedback?
And any travel photos are welcome as well. It will be highly appreciated if you agree to let us put your evaluation E-mail and photos on our website.
Here below are the questions for you:
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes, Johnson Wang is very fast and give clear information.
2. How do you comment your tour arrangements?
I would recommend that the travel should include transport to and from the piers because it is really hard to find transportation to get to the pier.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
Yes, I will surely recommend you service
4. Your general opinion on us?
Overall service are great.
5. Do you have any suggestions on improving our services?
No
6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
I have attached some photos that you could use.
Thanks in advance.
Looking forward to hearing from you soon.
Best wishes and have a nice day.
Yours sincerely,
Piyanuch
(The following pictures were shared by Piyanuch)
Piyanuch's Family Visiting Yangtze River Cruise
Piyanuch's Family Enjoying Dinner on Yangtze Cruise
Piyanuch's Family Visiting Yangtze Shore Excursion Site
- Cruise Tour Customize by: Johnson
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No problem, dear Rita,
Actually you probably stated there was no pearl market and I did not remember. We went (briefly) to Chunxi Road (Kowloon and other places) and the ladies were satisfied about what they had seen. They did not purchase anything. So we had in summary another good day yesterday.
In a few minutes we will move to the airport — therefore in hurry.
Thank you again for your excellent preparation of our trip and warm regards,
Robert
- Cruise Tour Customize by: Rita
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Dear Leo,
Everything went smooth. Thank you very much for a perfect organization!
Thank you!
Ryan
- Cruise Tour Customize by: Leo
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Dear Mr Johnson:
Here are my comments about the Yangtze river cruise:
Allí the arrangements for the cruise were made by Internet in a very smooth and friendly manner, including suggestions for the best dates to take it.
The cruise is an unique experience and a different way to see that beautiful river and to recognize its importance for the chinese people and the economy of this wonderful country.
The organization was perfect, the ship very comfortable and the crew very friendly.
Visiting China this cruise is something everybody must do.
Best regatas,
Nora
- Cruise Tour Customize by: Johnson
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Dear Mr. Leo Li,
we had a wonderful tour on Yangtze-River with the Century Sun. All was going well an good organised. The staff onboard was friendly and helpful, the explanations for the tour given by the Manager were also good an helpful.
There is nothing to complain and we can recommend this tour.
Greetings from Germany
Kohlheim
- Cruise Tour Customize by: Leo
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Hi Wendy,
My wife and I arrived back in the UK today following our holiday in China.
I just thought I would send you an email thanking you for the arrangements you made on our behalf.
All the arrangements worked out extremely well particularly the transfer arrangements in Yichang. Fay actually met us on the boat and escorted us to the waiting car. She also arranged a very nice restaurant for us to have some lunch and took us to the local museum. Fay was really pleasant and helpful and being met at the boat was in valuable given the lack of taxis and local transport.
The arrangement got our holiday of to an excellent start.
Many thanks once again.
Regards
Phil
- Cruise Tour Customize by: Wendy
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Dear Mr. LI,
we confirm, that we were very happy with the trip, the suite is really very well maintained and perfectly decorated.
All staff were very obliging, helpful and friendly.
Like we exhibit the highest marks to your company and will recommend gladly.
Sincerely,
Siegbert
- Cruise Tour Customize by: Leo
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Dear Mrs. Lyn Wang,
Since two weeks I am back home and I would like to let you know that everything regarding your organization of my Yangtze-River-Cruise, worked out perfectly!
I was so happy that you had organised two guides to pick me up in Yichang and later in Chongqing! Without them I really would have had some complications....
Especially Mr. David in Chongqing was very nice. I really enjoyed the cruise very much, and of course, later on Shanghai as well.
I would like to thank you once again for your contribution to make my trip an unforgettable and very intresting experience!
Best wishes and kindest regards,
Susanna
- Cruise Tour Customize by: Lyn
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Hi Wendy,
Just a quick answer for the time being: Everything was perfect. I will take the time for a full Review with pictures these days.
Best regards
Nils & Tina
- Cruise Tour Customize by: Wendy
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Dear Vivien,
Firstly thank you for making all the arrangements they worked well and we were more than happy with the organisation from your office.
The cruise was made by the scenery which is what we wanted to see and the staff on the vessel were perfect hosts.
However the vessel we felt was in need of refurbishment, completely adequate but getting worn and needed some investment to make it just a little bit special. Simple additions of umbrellas on the sun deck, more proactive drinks waitering, and better buffet food would have made it far far better with very extra little investment by the ship.
We were very happy with the guides Oliver and Nancy, both were very good and we would recommend both (particularly Nancy) to anyone in the future.
So please take away this was a very enjoyable experience which with a little extra improvement by the ship's owners could have been a great experience.
Best wishes and thank you again for your organising.
Andy
- Cruise Tour Customize by: Vivien
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Hi Jack,
The cruise was great! We loved it and we found it very relaxing, and a great way to see some beautiful sights. You were so helpful in helping us plan our trip, would I be able to recommend your name and e-mail address to people in the future who would like to plan their holidays with you?
Thanks,
Tara
- Cruise Tour Customize by: Jack
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Hi Wendy,
indeed, we did arrive well back home. Our holidays have been just great! Thanks to your support.
Your travel consultant (the guide in Zhangjiajie) has been so nice, kind, funny, talkative, flexible and supportive. We were really happy having him. The program has been just awesome!
The cruise was very nice and the daily tours very nice as well. We enjoyed it a lot. The help to get the luggage on/off board might have been better as I had to carry the luggage myself.
The service and especially your support and flexibility was just perfect! I also placed the comment on TripAdvisor.
Have a great time,
Michael
- Cruise Tour Customize by: Wendy
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Dear Vivien,
the river cruise was definitely one of the highlights of the vacation.
Your service was very nice and friendly.
The excursion during the trip (ghost city, 3 smaller gorges and 3 gorge dam) have been very interesting.
The support by Melody was excellent. She did a great job to make us non-Asians feel comfortable.
Also the other girls that served us dinner or drinks at the bar have been very friendly and helpful.
The only point for improvement was the cocktails. I am not sure if there is a different way to make cocktails in China or if it was only on the cruise, but I was a bit disappointed about the taste.
All in all it was a really great trip!
With best regards,
H. Weitlich
(The following picture was shared by H. Weitlich)
Weitlich Visiting Yangtze Three Gorges
- Cruise Tour Customize by: Vivien
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Hi Wang,
The trip was really lovely. I‘ de be glad to send you some photos, but this will take some time after getting back to Berlin. So you will hear from us at the beginning of November.
All the best,
Markus
- Cruise Tour Customize by: Wonder
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Ariel
All was very good thanks for your help will recommend you
Adi
- Cruise Tour Customize by: Ariel
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Dear Ms. Lyn Wang,
back in Germany I can tell you that all around the cruise worked well.
The two guides were friendly and helpful.
Kind regards
Rudolf
- Cruise Tour Customize by: Lyn
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HI Johnson,
We really enjoyed the cruise. We had to talk to the manager to be upgraded to 6th floor dining. It would have been helpful if your tour can arrange that beforehand.
The cabin itself is spacious & clean.Everything worked, especially important for the washroom.
We particularly enjoyed the dam tour & the White Emperor optional tour.
Even though we booked Room 439 etc., we were offered 405 & was persuaded that it was a better room. Well it wasn't., as it is directly under the 5th floor entertainment hall. Noisy in evening. Good thing that we were so tired that we fell asleep anyway!
The wifi was spotty at best but we were forewarned by the staff.
You are welcome to share my comments with potential travellers.
Regards,
Winson T.
- Cruise Tour Customize by: Johnson
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Leo,
Just returned to Singapore one hour ago. Sent my message in WhatsApp.
I was cut off from the rest of the world because Google, gmail and Facebook are blocked in China.
I have been in many cruises before in Europe, US and South East ASIA but the Century Legend is most outstanding.
I understand that it was built in 2013 and it looks very well maintained and I am impressed with what the Chinese are doing with the cruises.
I have read many reviews of horror stories on Chinese cruises and I held my breath when I decided to join the Yangtze 3 gorges cruises.
Apart from the incident with the porter who demanded 100 CNY for carrying my luggage I was well taken care of by the hotel manager when I complained that it was so hot in my cabin.
3 times a day a room attendant will visit my room to ensure that it is kept at a comfortable temperature with an Air cooler .
I met some passengers in the train from Yichang to ZJJ and the complained how terrible the cruise was with the Yangtze Gold and Victoria cruises. In fact I passed by the Yangtze Gold and Victoria cruises and they all look so old and badly maintained.
My Cabin was very comfortable after they lowered the temperature with air cooler and the meals were civilised. No need to rush for food like the other boats and no need to upgrade to a different dining room.
The other gripe is that it was raining everyday and we could not admire the beauty of the 3 gorges.
I made some good friends in the cruise and we did things together.
The next trip will be going upstream in the 3 gorges and hopefully there will be another new boat and definitely NOT SEPTEMBER!!
None of the passengers I met had been swindled by the porters because their travel agent arranged the porterage. Perhaps you can think of Creative ways to provide porter service for dependent Travellers who booked thru you.
Or you advised the independent traveller about porters upon arrival @ boat because there are many flight of stairs to climb whereas I saw travel Sgt st drive near the dick with the luggage
Grace Ong
- Cruise Tour Customize by: Leo
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Hi Wendy,
You have already done the Chongqing tour we arranged and the Yangtze cruise , so how was this trip overall ? Excellent but it would be good to alert all clients ahead of time regarding the various upgrades and additional tours. Pushing for it at the registration can be quite hassling and uncomfortable.
Here below are the questions for you:
1. Was your travel consultant of our company polite and patient to answer your questions? Yes, they are polite and professional
2. How was your tour? The tour was well organised and the schedule was excellent in terms of timing and breaks in between items.
3. ??
4. Do you have any suggestions on improving our service? Do try to improve your selection of wines.
The Program Director, Dick and River Guide Steven were great.
With best wishes...
DrChow
- Cruise Tour Customize by: Wendy
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Ariel
Service was very good and response to emails was fine. We enjoyed the trip. Thanks.
Michael
- Cruise Tour Customize by: Ariel
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Lyn
HI THANKS i HAD A WONDERFUL CRUISE THE STAFF ARE GREAT COULD NOT FAULT THEM
I WAS LUCKY I HAD A COMPLETE ROOM TO MYSELF NOT SURE WHAT HAPPENED TO THE OTHER PERSON BUT I WAS VERY HAPPY ROOM 333 IS A GREAT ROOM NOT TUCKED AWAY BUT NEXT TO STAIRS
THANKS AGAIN WOULD BE HAPPY TO RECOMMEND CENTURY LEGEND TO FRIENDS
REGARDS
PETER
- Cruise Tour Customize by: Lyn
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Dear Catherine,
We have just returned from our trip to China.
I have no words to express our gratitude for your attentive organisation of our trip. The train trip, the unforgettable river cruise experience, the attentive transfers and tours by Nancy, David, Kimi, Mark were exactly as described in your numerous communications to me.
The China trip was a dream for my family, which you made it happen.
Thank you very much and I look forward to contact you again for our next China adventure in more off-the-beaten-track destinations suggested by you.
Best regards,
Nikos
- Cruise Tour Customize by: Catherine
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Hi Ariel
Sorry to take so long before replying - my dearest eldest sister died just as we had finished the cruise so we stayed on in China for a little longer and then had to fly back to Norway for the funeral. Fortunately I had just seen her both in Norway and whilst we were in England before our time in China.
To answer your questions.
1. I was very impressed with the service from Yangtze-river-cruises and especially appreciated your timely and efficient reply to any of my enquiries. I could not have wished for more. From arranging the most suitable dates for us, to giving advice as to when to arrive before joining the cruise you provided exceptional service. It was all made very easy and I really appreciated that. Thank you very much Ariel.
2. We were very happy with the 4 day cruise from Chongqing to Yichang. Our cabin was very nice, clean and more than adequate for our needs. The dining room served a good selection of dishes and as we were the only ‘native’ English speakers we ended up with a table to ourselves! The entertainment on board performed by the staff was excellent and we very much enjoyed it.
The local guides provided on our excursions were very knowledgeable and we went on all the tours available. It was a very enjoyable and informative cruise and the Three Gorges Dam is very impressive indeed.
3. I am more than happy to recommend Yangtze River Cruises
4. We think that Yangtze River Cruises run an excellent short cruise and we have nothing but praise for the very helpful and polite staff.
5. Not much to improve really - perhaps a recommendation to have suitable footwear for the excursions - there are a lot of steps to climb when visiting all the pagodas etc - we were appropriately shod but I couldn’t help notice some other people not being so!
6. We give permission for you to use any comments you like. Still a bit behind with dealing with the photos - I will send some on if appropriate when we have downloaded to our computer.
7. Finally, we were very pleased to have arrived the day earlier as you recommended - I suspect we could have been in time but it could have been stressful. The guide and driver you had kindly arranged for us contacted us the evening before and was very prompt arriving the next morning. We visited the Zoo first thing and were able to see 3 Panda cubs and about 7 adult Pandas which was a treat! We then made a visit to the ‘Ancient City’ and the Three Gorges Museum which was excellent. The guide then dropped us off early at the ship. Our guide spoke excellent English and we had an enjoyable tour.
Kind regards
Caroline
- Cruise Tour Customize by: Ariel
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Vivien,
We had a wonderful trip, thank you very much for all the arrangements.
Best,
Nina
- Cruise Tour Customize by: Vivien
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Hallo Vivien,
Here my Feedback.
The Yangtze river cruise was one of our highlights on our China tour. The Victoria Jenna was a fantastic ship, the cabin was very clean und with a high standard. The staff was very friendly and very well organized. Everbody speaks English. The tours and the onboard shows were fantastic.
When we went on board, we were not registrated and so we have had a problem to check in. But at the reception they found our booking and because the cruise was not fully booked, it was no problem to get cabins. Please check, what was missing for our registration!
So again thanks for your support!
Lg Ekhard
(The following pictures were all shared by Ekhard)
Ekhard Enjoying Scenery of Yangtze River
Ekhard's Accommodation on Victoria Jenna
Ekhard Spending Leisure Time at Shennv Stream
Ekhard Appreciating Night Shows on Victoria Jenna
- Cruise Tour Customize by: Vivien
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Leo,
Staff lovely and really helpful
Rooms clean and nice balcony
Facilities good
Included trips good
Food buffet well presented and good quality
Would recommend to others
Regards
Louise
- Cruise Tour Customize by: Leo
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Hello Tracy,
you asked me for a review of our Yangtze cruise.
Over all it was a very nice tour. Especially the staff was friendly and very helpful. The cleanliness in the cabin was very good.
Unfortunately, the pool was in the cellar of the ship and cost extra, which is unusual for a 5 star ship.
Also you could not relax on the sun deck in swimwear. This seems to be a common practice in China and is outside the scope of your influence
The land excursions were well organized and very informative.
Thanks again for the beautiful tour and a heartfelt thanks to the crew
Best regards
Klaus
- Cruise Tour Customize by: Tracy
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Hi Lyn,
we are in Beijing now. Had an amazing trip. So great, had so much fun!Wonderful tour, everthing went so smooth and wa organised. Thank you so much. Iwill give 5 stars! I am so happy to have you arranging everything.
Helen
- Cruise Tour Customize by: Lyn
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Hi dear Lyn,
Yes, we returned from China yesterday afternoon with lots of precious memories about your beautiful country and wonderful people.
I am going to depart to Cuba tonight, and my wife is flying to USA in a few days. So, you can expect from me more on my return to Istanbul after September 9th. I have lots to tell you - beautiful things - and I will of course share pictures and information about our days there. I will also ask your Tripadvisor - or any - link so that I can write my impressions of China and this particular tour there.
For the time being, I and my wife would like to express our thanks to you and your company and all involved in making our trip so enjoyable and comfortable.
You will hear from me in the second half of September.
All my best.
Aydin
- Cruise Tour Customize by: Lyn
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Dear Leo,
Hello, wish you well. Thanks for your concern. We were back just last night, and glad that we return yesterday, otherwise, we shall need take a train back to HKG instead of a flight as we are having the Typhone today this morning - just pass by 50 KM from HKG. Very strong wind with heavy rain and all flights are cancelled from 6 AM - 5 PM today.
Taking the opportunity, I would like to thank you for your kind arrangement with our Yangtze River Cruise booking. All is fine and we enjoyed very much for the whole cruise. Accommodation on V Sophia was comfortable, same as what we expected and the food is wonderful and we had nice meals that meet with our taste. The Captain is a nice man and we are glad to have the chance of greeting to him. All other crews on board perform their professional service that make us so comfortable and relax. It is a memorable river cruise.
Once again, thank you so much for everything you had done to organise our cruise.
All the best wishes.
Frankie
- Cruise Tour Customize by: Leo
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Hi Rita,
Thank you for everything and surely if I have any friends who will come to China I will recommend your agency
Jorge
- Cruise Tour Customize by: Rita
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Hi Stephanie,
You are welcome to publish any of my feed backs
1. I was very satisfied of my travel consultant, I received very fast and clear answers to all my questions -> excellent
2. The crew of the ship and guides were very kind people and helped us as much as they could, a member of the crew spoke French and made sure we did not miss anything -> excellent, should you have the opportunity to do so feel free to give à feed back to the crew
3. Yes I would recommand your company.
99% of the people on the ship were chinese, most of them very friendly, it was a great opportunity for us.
Just one point, not so important for us, may dissapoint some people, the standard of the ship does not meet the 5 stars western standard.
I cannot send currently photos. If this is important, you can ask again in September.
Best regards
Pierre
- Cruise Tour Customize by: Stephanie
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Dear Stephanie
Thanks for your E-Mail. We arrived back in Switzerland yesterday.
I was very happy with your support and can answer your questions as follows:
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes absolutely. I was very satisfied with the service.
2. How’s the service of the tour guides during your whole tour?
Both tour guides did an excellent job. Especially Johnny from Xian was great.
3. Would you like to recommend our company?
Yes anytime
Best regards
René
- Cruise Tour Customize by: Stephanie
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Dear Mr. Wang,
I am sending you our feedback. Your cruise was very nice and it was excellent experience.
I will remember the cruise all my life, because we engaged with my fiance there.
Below you can find answers.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Responds were very fast and very helpful. We had all information we needed for the cruise.
2. How do you comment your tour arrangements?
No problem. All details were met. Everything was fine.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
Of course, the cruise was very nice without problem. Tour manager spoke English very well and there was no problem during the cruise.
4. Your general opinion on us?
Excellent servise, nice and very clean boat. Great communication.
5. Do you have any suggestions on improving our services?
Do not have anything. Maybe only shop was without seller and demonstration of glass painting was canceled.
6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
No problem, I will send some pictures later.
Many thanks,
Milan
- Cruise Tour Customize by: Johnson
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Hi Wing,
I am so sorry that i am only getting back to you now. You are more then welcome to use my feedback on your website as long as you don’t include my email address :)
We thoroughly enjoyed our Yangtze River Cruise and your services were absolute great and effortless. The cruise accommodated everyone from all ages and genders. My two fathers were fascinated with the Three Gorges dam Project and my Mothers with the luxury and relaxation on the boat as well as the service and evening performances. My baby girl was also well accommodated for apart from a cot for her, i would suggest getting a baby crib for a family who wants to bring an infant.
Thank you so much for all your help and wonderful services and i would recommend this to anyone who wants to experience China, its a great way to see the country and the information is invaluable.
Thank you.
Kind regards
Pippa
- Cruise Tour Customize by: Wing
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Dear Leo,
Please excuse my delay reply your email.
I would like to thank you for your help with the organisation. I was very satisfied with the cruise and can give my most positive feedback to the whole team of Century Sky, who was very friendly, attentive and helpful. I was impressed by the entertainment program organized during the cruise. The meals were also very good, diverse and delicious and the restaurant team was very attentive and friendly. I would like to specially thank the room service, as the room was always very clean and in excellent order.
All in all I was very happy with the cruise and I will definitely further recommend the Century Sky.
Should you have any questions please do not hesitate to contact me.
Best regards,
Ekaterina
- Cruise Tour Customize by: Leo
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Good morning Jake,
We have arrived home and can’t THANK YOU enough the trip you organized and planed for us, was the best ever. All 6 of us thank you, everything went to time and all the drivers and tour guides were terrific.
The vans that picked us up were clean and had good air conditioning. The tour guides spoke clear English and very helpful, they knew a lot about your country .
We could not fault a thing, it was a 10 out of 10 for all of us,the other 2 couples said that it was the best holiday they have done I agree.
We would be recommending you to all our family and friends.
I hope one day to come back with my children and grandchildren.
You have a beautiful country and lovely people.
They Yangzi River cruise was a high light and the ship was great I would recommend the Century Legend it was so quit and comfortable to travel on, we upgraded to the 6 floor[ dinning] and that was the best thing we did.
Thank you and hope to do business with you again one day.
Helen, Fay and Wally were all terrific tour guides and very helpful , would recommend them.
Many thanks,
Marina
- Cruise Tour Customize by: Jack
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Dear Wendy,
I am writing to let yo know that both my husband and I enjoyed our trip to Zhangjiajie. We realized without the Zhangjiajie guide Linda who helped us to navigate the city of Zhangjiajie and has years of experience and expertise not only knowing the parks well, but the taste of the foreign visitors, it would be impossible for us to figure everything out on our own. She made our trip wonderful in a limited days that we had. Pullman Hotel was a great accommodation for us and we did not expect that we could have a such up scale hotel in Zhanjiajie.
Thanks again.
Hsiaomei and Leonid
- Cruise Tour Customize by: Wendy
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Hi Catherine,
Please find photos and my opinion on the cruise arranged by your company.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Catherine was the most helpful travel consultant i have come across. From the time we started the enquiry till the time we could board the ship, we had all the arrangements made by Catherine. She is excellent at her work and all arrangements were perfect.
2. How do you comment your tour arrangements?
Yangtze river cruise arrangements made by Catherine were excellent. We had a great time on the cruise, the cruise operators were very good and offered an excellent service to the passengers on board. The Yichang city tour was also excellent. The tour guide and driver arrived on time to pick us from the pier.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
I will definitely recommend my family and friends planning to visit China in the near future. We had an excellent time in China.
4. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Yes you can use all the info i have given on your website. Please find photos from our tour.
Regards,
Jackson
(The following pictures were all shared by Tom and Mary)
Jackson Enjoying Yangtze River Cruise Tour
Jackson Taking the Yangtze River Cruise Shore Excursion
- Cruise Tour Customize by: Catherine
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Dear Tracy
I would like to place on record that our China tour was a wonderful experience for both of us. Thank you for arranging such an excellent packaged tour, and the many drivers and tourist guides along the route delivered it above expectation and made our stay a very pleasant experience.
From our arrival in Beijing, right until departure in Shanghai, we were each day astounded with the beauty, cleanliness, openness, friendliness, innovation, quality and hygiene focus and most incredible history that is openly shared and clearly embraced by china as a nation.
It was incredible and such a privilege to have toured China, and we would love to return. It has forever positively changed our perspective of China. I plan to make a DVD of my videos, and hope to send you a copy. It may take some time though, as I have over 3 hours of recorded video (and loved every minute of it).
Thank you, we could not have done this without you.
Regards
Hugo and Helen
- Cruise Tour Customize by: Tracy
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Hi Tracy,
Here are some photos from the cruise.
The files are too large to send all in one email so I will send a few emails with photos.
These photos are of the executive lounge which we could access with the upgraded room, the executive suite, the view looking down from the top of the stairs and the sundeck of the ship.
Megan
(The following picture was shared by Megan)
Megan Visiting Yangtze River Cruise
Megan's Room on Century Cruise
Megan Visiting Yangtze Three Gorges Dam Site
Megan Visiting Shibaozhai Pagoda on Yangtze
- Cruise Tour Customize by: Tracy
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Hi Vivien,
We had an amazing experience. We already gave our feedback using the ship's evaluation form. I don't know whether you have another one.
I'll share some pictures in the comming days.
Regards,
Ignacio
- Cruise Tour Customize by: Vivien
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Hi Vivien.
The cruise has been amazing! Thank you for your work and making the arrangements for us – it is very much appreciated. The Yangtze Explorer is a fabulous river cruise ship. The staff are wonderful, the excursions are great, and the food magnificent. I would recommend the trip very highly as a must do when anyone visits China!
James
- Cruise Tour Customize by: Vivien
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Zeng,
Thank you everything was great with the cruise. I am enjoying travel in China very much. I will be going home in two weeks but if I come back, I will look into going to Tibet and yes I would recommend your services. Thank you for all of your help. Feichang gai xie. NVB
Nicolas
- Cruise Tour Customize by: Wing
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Hi Lily,
We enjoyed the 3 Gorges cruise, the cabin was great we decided not to go for the upgrade.
The food on board was good with a mixture of local and western food.
We didnt do any of the extra excursions, we managed to do the ghost town on our own perfectly easy.
The guide for the Red Pagoda was brilliant.
My only criticism is we didnt like not being allowed off the boat unless we were doing the excursion. On the plus side we learnt how to play maj jong with Andy Li.
I think more information is needed for independent travellers especially about leaving the boat (there was a bit of confusion about where we were getting dropped off)
All in all a good trip which we enjoyed and would recommend.
The communication from Lily was excellent.
Jeannette and Bryan
(The following picture was shared by Jeannette and Bryan)
Jeannett & Bryan Visiting Yangtze River Cruise
- Cruise Tour Customize by: Lily
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Wonder
Just back from the extension of the trip to Vietnam.
First thank you for all your work to make this trip to China memorable. All of the arrangements were in place, all of the guides and drivers meet as as scheduled, all of the hotels were 4 star and we were well received every where we went.
All of our guides Stephen in Beijing, Jacob Lee in Xian, cherry in Chongging, Nancy in Yichang And Yao in Shangai were all knowledgeable, helpful and fun to be with.
I must single out Cherry. Our flight from Xian was 3 hrs late and we arrived with 45 minutes to make it to the boat for the Yangtze River cruise. She was there took charge of our luggage and Was in touch with the boat to tell them of our progress. When we reached the the dock she Grabbed our largest suitcase and took off down the dock to get us to the ship on time. She is a Great asset to your company as were all the guides and drivers.
My only complaint is the internal flights in China. Beijing to Xian 1.5 hrs late. Xian to Chongging 3 hrs late. Yichang to Shanghai 4.5 hrs late (arrived at 2 am but was happy to see the driver Waiting for us)
There was no information from the airlines about the delays or how long they would be, we were just left to wait in the terminal. From what I understand this is normal and while I know there is nothing you can do about it you should work delays into the schedules and advise your clients about it.
Again thank you for all your work. It was a wonderful trip.
I will gladly recommend you to anyone interested in travel in China.
You are welcome to put this e mail and the photos below on your website.
Best regards
Tom and Mary
(The following pictures were all shared by Tom and Mary)
Tom & Mary Visiting Beijing Forbidden City and Great Wall
Tom & Mary Visiting Xian and Shanghai
- Cruise Tour Customize by: Wonder
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Hi Johnson,
thank you for everything! It was a great pleasure working with you. I'd definitely like to answer these questions. Please see below.
1. Your travel consultant of our company fast enough to answer your E-mail and patient enough to answer.
Yes, our agent Johnson Wang is very prompt in responding to all my requests. I started with a river cruise request, and he is very responsive to my questions. During the booking process, I also had to make several changes and he is very accommodating to all the change requests. His professionalism and sincerity triggered me to make additional travel arrangement requests that were beyond the original scope. He was patiently assisting all my requests. After I arrived in China, we had a few phone conversations and I recognized that some of the phone calls were definitely outside his working hours; however, he was extremely responsive and helpful with my adhoc asks.
2. How do you comment your tour arrangements?
We are very satisfied with our tour arrangements. Both the river cruise and the additional travel itinerary that was made at the last minute worked out nicely. The amount of time allocated and stops arranged were just right. We also appreciate agent Johnson's consideration in selecting family and kids friendly tour guide and driver for us since we have small children. We were also very satisfied with the tour guide assigned to us.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
Yes, absolutely! Highly recommended, especially around the regions we traveled to.
4. Your general opinion on us?
I'm very impressed and appreciated with the professionalism and honesty your agent has demonstrated, which shone a great spotlight among all the negative publicity we had heard about the tourism industry prior to our travel. His help relieved lots of anxiety and made our life much easier!
5. Do you have any suggestions on improving our services?
I can't think of anything else right now. Hope all your agents provide the same quality service as agent Johnson!
Helen
(The following pictures were all shared by Helen)
Helen Visiting Jiuzhai Valley
Helen's Group Visiting Jiuzhai Valley
Helen Visiting Kuimen Gate at Yangtze Three Gorges
- Cruise Tour Customize by: Johnson
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Hi Lily,
Everything went well. We had a last minute change of plan because my wife was not feeling well in the morning. The tour guide Diana was very understanding. We ended up just having a tour of the Chongqing zoo to see the pandas. Then Diana took us to the pier and walked us all the way to our boat for our Yangtze River Cruise. The price includes the fees for two Porter's to carry our luggages all the way to the ship which definitely saved us a lot of work. We weren't expecting this.
Also the transfer service at Yichang from the boat to the airport also went well despite the boat arriving late due to weather.
Service is highly recommend.
Tin Chee Kam
- Cruise Tour Customize by: Lily
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Hi Jack.
It was more than great.
Special Gracie did organize everything perfect.
Gave the best advice
Dinner, lunch and breakfast were good .
Thanks a lot.
I will tell my friends,
Best regards
Joop
- Cruise Tour Customize by: Jack
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Dear Vivien
We had a wonderful time with Yangtze Explorer.
The room was clean and roomy with a nice balcony, the services was superb and the food was excellent.
We will recommend Yangtze Explorer to our friends.
Best Regards
Charunya
(The following pictures were all shared by Charunya)
Charunya Visiting Yangtze River Cruise
Charunya Enjoying Yangtze River Sightseeing
- Cruise Tour Customize by: Vivien
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Hi Tracy,
I'm very good thank you.
The cruise was beautiful and very relaxing. We upgraded to the executive suite and enjoyed the use of the executive lounge. Our room was very clean and spacious with excellent views. We also upgraded the restaurant which allowed us our own private table, a quieter restaurant (around 60 people) and we were told better food. Staff were mostly very pleasant and attentive.
While we enjoyed the cruise very much, we had some trouble with food. As I have mentioned, Judy is a vegetarian (no meat or seafood) and Kurtz and I only eat chicken. We were asked for our dietary requirements and informed staff, however staff were not accommodating of our dietary requirements and most of the time we didn't have much food to choose from. I think it would be worthwhile telling other westerners or people with dietary requirements that the food is very much designed for Chinese people (a lot of the food eaten in China is very rarely seen or eaten in western countries).
Despite the trouble with food, the cruise was fantastic and we would highly recommend it to others.
We are going home in just over a week and I will definitely send you some photos soon after.
Kind regards,
Megan :)
- Cruise Tour Customize by: Tracy
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Stephanie,
We very much enjoyed our river cruise. Your service was very good and we would recommend your company.
Best Regards,
Peter
- Cruise Tour Customize by: Stephanie
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Dear Tracy.
We were really honoured to have visited such an important person's tomb. It is more of a symbolic thing for us to honour such people and have visited such tombs also in Egypt, Mexico and elsewhere.
For example. Likewise the valley of the kings in Egypt, where we are allowed to enter selected tombs for a fee, that creates massive tourism opportunities and interest which in turn funds scientific exploration and conservation. They lined the walls with glass to protect murials.
Helen has amongst other studied museology and have also worked at restoration of key south african historical sites incl groot constantia. We realise that protection of these sites are of immense and utmost national importance. But we sincerely do hope that in future some of these pyramid tomb sites can be developed and made accessable for tourism to promote history and knowledge.
We are indeed honoured to experience this tour and are really enjoying it. Kimmy is an excellent tour guide.
Regards hugo
- Cruise Tour Customize by: Tracy
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Hi Lyn
I have just returned to Australia after my cruise on the Paragon boat and would like to write a review about our cruise could you please give me the links to do this. It was a great cruise and the crew were very friendly and helpful, especially the cruise manager Leo.
Regards
Garry
- Cruise Tour Customize by: Lyn
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Hello Vivien
Thank you so much for your help. we like the trip/
Thanks!
Cathleen
- Cruise Tour Customize by: Vivien
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Dear Wing Zeng,
It’s great to hear from you and thank you for following up on our 3-week visit to China and Thailand to celebrate our 30th Wedding Anniversary. We’ve just returned and called it our ‘Second Honeymoon Adventure’! The Yangtze River Cruise we booked through you was one of five different things we had planned.
The cruise exceeded our expectations – it was everything described and more. Every day was an adventure in itself. We booked the‘President No 7’– The accommodation was luxurious (we booked a Deluxe Cabin for the extra space), the service impeccable, the food absolutely delicious (with such a wide variety), the excursions amazing (with super guides), and the scenery stunning! I would recommend it to anyone!!!
Just a couple of minor points to help for the future. Our cabin was advertised as having a double bed – it was two singles pushed together! The sun deck (which was spacious) could have done with more loungers and also having part of it with a canopy for when you need to be out of the sun.
Thank you for the brilliant service you have given personally from the moment I contacted you and through the whole booking (and follow-up) process. Thank you too for helping to make our time of celebration so very special.
I have attached a few photos which I hope will give a flavour to others who are considering a Yantze River Cruise.
Yours sincerely,
Derek
(The following pictures were all shared by Derek)
Derek Enjoying Natural Views on Yangtze River
Derek Visiting the Three Gorges Dam Project
Spending Leisure Time in the Yangtze River Cruise Cabin
- Cruise Tour Customize by: Wing
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Good morning Johnson,
Today we're leaving China and we are boarding our flight to Tokyo but we couldn't leave before thank you and your teamwork for allowing us enjoying a wonderful and smoothly trip discovering all the amazing places that China has to offer the tourist.
As promised let me tell you what a great teamwork was Ms.Lisa and Mr. Dang to support our visit in Beijing.
Ms. Lisa is a super sweet and kind lady, very responsible person and exceed our expectations looking forward to give us advise and getting good seats for the last minute evening shows that we booked. Our driver was very responsible and serviceable person with good sense of humor.
Sharing our great experienced with China Discovery staff at different cities is the reason why our relatives in Shanghai had booked already a few trips with China Discovery as well.
Thank you and China Discovery for having a great professional staff that helps us having a wonderful adventure in our 15 days in China !
Xie Xie, Best regards !
Jose & Carmen
- Cruise Tour Customize by: Johnson
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Dear Vivien,
Soryy I am so late to write to you = am having a wonderful holiiday at my son!
Vivien, the whole trip I have had in China was simply awesome, from my self booked trip to walk the Great Wall for 5 days, (tough, but absolutely amazing!) to your booking of my trip on the Yangtzhe, it has ALL been spectacular, and I want to THANK you SO MUCH for all the trouble you took to book for me, the very good advice and everything else!
You have gone out of your way to make things absolutely great for me, and it is so much appreciated.
I hope that some time in the future I may be blessed to do another trip to China, and will certainly remember you!
Your country is simply amazing and I enjoyed absolutely everything!
Thank you again, do take care, and may you have many many more satisfied customers!
Kindest regards,
Catharine
- Cruise Tour Customize by: Vivien
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Hello everyone helped booking my Yangtze cruise and Chongqing tour,
Thank you very much for your help. I had an amazing experience and I enjoyed my vacation. Please notify all involved my sincere appreciation. I certainly will contact master card concierge in future!
Mr. Moothathu
- Cruise Tour Customize by: Wonder
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Hi Leo,
We r at the boat and very happy.The services, program,food,Entertain etc. The most important we met u.
Thank you mr. Li
Lana and boban
- Cruise Tour Customize by: Leo
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Hello Tracy
We got yesterday night Madrid after spending a few days in Beijing.
China is a great country and we were delighted to spend fourteen days there. The cruise was de best part of our trip and we enjoyed a lot. Landscape of three Gorges is one the most wonderful places we ever visited in our lives and Dam of Yangtze is amazing. All crew members were nice and guides on shore excursions provided us valuable information about everthing we visited. They teached us few words and songs in Chinese and a lot knowledge about your traditions and way of living.
Thank a lot for helping us making this trip possible with all your help and advices.
Attached you have a picture of us shipping
Best regards
Cristina & Elena
(The following pictures were all shared by Cristina & Elena)
Cristine & Elena Enjoying Night View on Yangtze River
Cristina & Elena Spending Leisure Time Onboard Victoria Sophia
Cristina & Elena Spending Leisure Time Onboard Victoria Sophia
- Cruise Tour Customize by: Tracy
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Leo,
Wonderful! Only thing that would've improved it would be free wifi. In an age where we are very used to free wifi, I don't want to have to pay!Anyway, the crew were absolutely great and the room was very comfortable. :smiley:
Jillian
- Cruise Tour Customize by: Leo
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Leo,
I would surely recommend the agency!!!! Driver and guide were amazing! Friendly,smiley, flexible, and knowledgable.
And my consultant made his best to organise the tour exactly as we wented.
Thanks for everything
maria
- Cruise Tour Customize by: Leo
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Hi Bertina,
We are back home after a wonderful and most enjoyable trip to China. The 3 Gorges cruise, visit to see pandas in Chengdu, Guilin and surrounds were the highlights. Thanks again for your assistance and prompt reactions to our requests are highly appreciated. Wishing you a happy prosperous future in the travel business and your personal life.
Thanks again an kind regards
Keith and Angela
- Cruise Tour Customize by: Bertina
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Dear Wing Zeng
The arrangment was very good. The tour also was very good.
Owr cabin was big enough and cleen.
I will recomend to my frien to do this tour.
Than you very much
Michal& Avi
(The following pictures were all shared by Michal&Avi)
Michal& Avi Visiting Shibaozhai Pagoda on Yangtze River
- Cruise Tour Customize by: Wing
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Dear Ms. Vivian Li,
sorry for taking so long, but I'd be delighted to give you some feedback.
The tour was very well organized. The cabins were in good condition and quite spacy. Even if one didn't want to go out it gave a comfortable feeling. The room-service was excellent. Mind you, we didn't see much of the room-service but we felt their presenz. Always clean and fresh. We enjoyed the self-service buffett because it meant you only get what you really wanted and how much you wanted. The service in the restaurant was excellent. Quick and friendly. As we travelled as a mixed family (chin - engl) which weren't able to speak each others language, we appreciated the occassionally help (translating) of the servants in the restaurant on deck 6 (especially Daisy and Abby). The rest of the crew was also very helpful and friendly.
Do to the low water level, going from and on bord was a challenge (especially for any handicaped people). The lift was a great help for my wife, but - why does it have to end on deck 5 when the cabin was on deck 6 :-) For reasons unknown I took part on all excursions, which was very exhausting at times. 1000 steps or more up and down to the pagoda, temple and so - but it was worth every step. As I said, a very well organized and planned tour and excursions.
Even if the excursions were timed, one never had the feeling to be in a hurry. It seemed there was, even in a tight time shedule, always time to rest in between.
With other words, I would always recommend this particular river cruise.
For the photo's, well - I'll take the time and find you some. I'll send them on a seperate email.
Best regards
Rolf
(The following pictures were all shared by Rolf)
Rolf's Family Visiting Yangtze River Cruise
Rolf Visiting the Three Gorges Dam Site
Rolf Enjoying Sightseeing at Shennv Stream
- Cruise Tour Customize by: Vivien
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Wonder,
1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes.
2) How’s the experience on the ship?
Ship was okay, but all the amenities on board need additional fees. This was a surprise.
Jason
- Cruise Tour Customize by: Wonder
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Hello Jack,
We enjoy the cruise but it's a shame that you don't provide a light meal the first day, registered between 18 and 20h1/2. The captain diner was a mistake, poor service, cold food... petty because the waiters where very friendly.
The visit of the dam is a shdow of a visit, too far away, no seen on the spot and the pseudo entry through the visiter center is a jocke.
Days 2 and 3 were a good experience, nice scenary, nice people.
Best regards.
Jacques
- Cruise Tour Customize by: Jack
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Wing,
No not home yet. Delayed at Shanghai airport due to bad weather in Guangzhou.
I would be more than happy for you to use my email.
Your arrangements and directions were perfect. We would definitely recommend your service to our friends and family.
I would love to travel to Tibet. Maybe we can in the future and we would get you to organise it for us.
Thanks Veronica
- Cruise Tour Customize by: Wing
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Hi Wonder
I am happy to give the following feedback.
1. You provided us with excellent service right from the start of enquiry to booking to embarkation. Everything went smoothly based on your advice.
2. The cruise was great. It went well except for a minor hiccup with the dam tour.
In fact, we are thinking of another cruise end of the year. I heard there is one from Shanghai to S Korea and Japan. Is your company offering this too?
Thanks again for your prompt, helpful excellent service this trip.
Best regards.
SK Lee
- Cruise Tour Customize by: Wonder
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Dear Vivien,
Many thanks for your email.
The tour did indeed go well, and in all honesty we particularly liked that we were on a boat that was predominantly Chinese as opposed to having mainly westerners. I reckon there were about 300 Chinese, 30 Germans and 7 English speaking - which suited us well.
Overall we were very impressed with the food, which for dinner especially was better than we had expected.
However, the most important feedback from me was about your help to us late on the first night. We had been awake since 5am and travelling for most of the day on the train. Obviously there had been a language barrier misunderstanding about the extra bed/sofa bed - but we resolved it in the end with tour help. I think you often see best how good a travel agent/agency is not when things are going well but when there is a problem to solve. I was very relieved when you picked up your mobile phone that night and for all your assistance that followed. We cannot thank you enough.
Best wishes, Steve
- Cruise Tour Customize by: Vivien
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Hi Lyn
Now back home in NZ
The tickets worked out fine when I went to the station
We had a great time in China, apart from too many steps.
The cruise was good and gave use some time to relax.
Thanks for all your help
regards
Gary
- Cruise Tour Customize by: Lyn
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Hello, Jack!
It's very funny... but now it's ok
So,
the whole trip was awesome, ererything - the ship, the crew, excursions,servises l loved so much
Nature and surroundings were amazing and l've learned a lot about China
The only pity was locks out of order - for me locks is very interesting part of river cruising and l've seen a lot in Russia and Europe
So, Jack, thank you very much, l really left a piece of my heart in China!
Kindest regards,
Yuri
- Cruise Tour Customize by: Jack
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Hi Lyn,
I am fine and thanks for connecting. Our trip and cruise went really nice! all instructions provided went good ...
I will defiantly recommend your company and yourself to my friends
Our trip to China was great and we as family were very happy with the trip.
Regards
Harsh
- Cruise Tour Customize by: Lyn
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Wonder
1) Yes, when I sent an email with an inquiry a response was had within the hour.
2) The experience on the ship was a lot better than expected. It was a little disorganized it seemed at boarding, but other than that everything went well.
Jeffrey
- Cruise Tour Customize by: Wonder
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Dear Ms. Stephanie Kuang,
yes, I enjoyed everything you organized for us. I was very happy with your service. So I have nothing to complain about. Everything was as it should be. So thank you very much.
Greetings
Michael
- Cruise Tour Customize by: Stephanie
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Wonder,
Thank you. The cruise was very enjoyable.
1) Responses were received very promptly and questions were answered fully.
2) the Ship (Victoria Jenna) was very good. It was clean and comfortable. The crew were very friendly and professional
Best Regards
Paul
- Cruise Tour Customize by: Wonder
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Stephanie,
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Excellent. She was the one who finally persuaded us to join the cruise.
2. How’s the service of the tour guides during your whole tour? wonderful. Excellent English, happy and helpful, kind and considerate, very knowledgeable about the area.
3. Would you like to recommend our company? Totally. We have already given details to our friends
Ruth
- Cruise Tour Customize by: Stephanie
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Dear Wonder
My wife and I are very well. Now we are in Shanghai where we flew to right after the cruise.
As for the cruise it was perfect, as we had anticipated. Thanks for your expertise in dealing in this particular field of tourism.
Concerning your questions:
1- My travel consultant, Mr. Wonder Wang, was always fast enough to answer all of my questions and showed extreme patience during our relationship.
2- The experience on the ship was as expected very good: a beautiful cabin, good meals, good companions on the cruise and beautiful views along the cruise.
Thanks again.
Sergio
- Cruise Tour Customize by: Wonder
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Hi Wonder,
Good morning, we really appreciated your help at China, even though it costs more but it was worth it. The language barrier made it difficult to deal with but having you made it easy.
Thanks again you must really like your job because you're never abrupt, you always answer our phone calls.
Regards
Glenn and family
- Cruise Tour Customize by: Wonder
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Hello Wendy,
my apologies for not doing this sooner but I have been really sick & basically stuck in bed...
but I have actually got up & written my review in TripAdvisor this morning... I wanted to send you a link after submitting my review but TripAdvisor is not letting me do so at this moment. I guess it is going through the process of submitting written text first & then will be uploaded.
Wendy, you were such a great help & fantastic to deal with... and you are such a lovely intelligent person - it was an absolute pleasure to work with you on my trip to the Yangtse and that's why I wanted to come & speak with you personally about further travel arrangements.
I hope you don't mind but I put your photo on my facebook page - hope that is OK.. please let me know if it is not OK... if you can, check it out at facebook******
Ok once again thankyou for your excellent assistance - you are great :-)
Kind Regards
Rebecca
- Cruise Tour Customize by: Wendy
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Dear Stephanie:
Please note my responses below.
Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Stephanie was terrific. She was extremely patient with me and answered all questions professionally and in a timely manner. Admittedly, I am a fairly demanding traveler---Stephanie was up to the task and performed beyond my expectations. I will add my comments about Stephanie in my review on TripAdvisor.
How’s the service of the tour guides during your whole tour? The two guides were good. My guide in Chongqing was terrific and deserves special mention. I wanted to visit the old 18 Steps neighborhood with is undergoing redevelopment and made it happen. I wanted a traditional Hotpot dinner before the cruise and she made that happen too---without another tourist in sight.
Would you like to recommend our company? I would highly recommend your company and I will use you again on Chinese travel matters.
Kind regards,
Larry
- Cruise Tour Customize by: Stephanie
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Hi Stephanie
Yes, my friend and I had a fabulous trip to China.
I think you did a wonderful job looking after my booking from my first enquiry. Thank you. I would also recommend your services.
Again, thank you for helping us in Chongqing with our luggage. We had a lovely day and really enjoyed our Yangtze River Cruise.
Kind Regards
Anita
- Cruise Tour Customize by: Stephanie
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Hi Vivien
Just a quick note to thankyou for all your help on the Yangtze cruise.
We had a great time and the the Century Legend was a beautiful, clean, modern ship.
The service was first class, food excellent, and our room perfect!!!
We were very happy with the booking that you did for us.
Please feel free to use us as a reference if you like.
Cheers
Michael & Vicki
(The following picture was shared by Michael & Vicki)
Vicki Spending Leisure Time in the Cabin on Century Legend
- Cruise Tour Customize by: Vivien
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Hello Johnson,
Sorry for the late response I'm just coming back from my vacations in China. Below my response to your questions:
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Response: I am really impressive for your kindness and quickness attending my questions.
2. How do you comment your tour arrangements?
Response: It was very easy to make the arrangements and the services were excellent.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
Response: definitely, I will recommend my friends to use your services.
4. Your general opinion on us?
Response: Excellent attention in the arrangements and very good services in everything.
5. Do you have any suggestions on improving our services?
Response: Maybe to improve the quality of wifi on the cruise (no wifi at rooms and at the main deck very poor)
6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Response: yes of course, attached some photos
Juan Teves
(The following pictures were all shared by Juan Teves)
Juan Visiting Yangtze River Cruise Ship
Natural Scenery along Yangtze River Cruise Trip
Juan Enjoying Life onboard Yangtze Cruise
- Cruise Tour Customize by: Johnson
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Johnson,
We had a good time in Kunming and Chongqing. The guides and drivers were very good. By the time I contacted you, it was just before the trip and one area was not covered regarding Chongqing but all went well no matter what. The guides were able to accommodate us all the way. We took probably 1,000 pictures but have not loaded them yet and cannot do so now as all we have is an IPad, and we used a camera for almost everything.
I do not have many immediate suggestions and we would be happy to recommend your services to anyone else. We found a restaurant on Green Lake in Kunming which was superior to the one recommended by your company. We showed Flavie, our guide and she should be able to inform you. Again regarding food, when we went to lunch, the quantity of food was usually 2X what we could have eaten. For a large group, there is no problem, I am sure but for 2 or 3 people, I suggest, the guides ask what and how much people would prefer. We personally would like to eat with the guides as that is a good time to get to know them better. As so few people, even in the hotels, speak reasonably good English, a guide is essential though certainly one could travel to the sights by oneself, it would be challenging so services like yours are needed most of the time.
You may use my comments as you wish. Ask me in a month and we should have photos uploaded when we are home to send you. Flavie took several of us in various places which she may be willing to share as well.
Paul
- Cruise Tour Customize by: Johnson
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Hi Wendy
I am writing to say thank you for such a wonderful tour. We had a great time and your organization and your suggestions were perfect.
I am sorry we didn’t meet. Your guides were all excellent, Andie and Zack, in particular.
We particularly loved Chengdu and Shanghai though were exhausted by Shanghai, too many late nights and early mornings.
Thank you for adapting to our needs through the journey.
We are keen to go Guilin and Tibet at some stage perhaps later this year or next year so would be keen for you to arrange this when the time comes.
Again thank you.
Regards
Jonathan
- Cruise Tour Customize by: Wendy
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Hi Wendy:
We did find the bus to board to travel to the cruise.
Our room was very comfortable with lots of room.
The food at all meals was very good.
We got wifi which was nice and VIP service.
The shore excursions to the Three Gorges Dam, the ferry on the river and the walk to the red pagoda were all very good and interesting.
Overall, it was an excellent trip.
Thank you.
Joan
- Cruise Tour Customize by: Wendy
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Hi Wing Zeng,
We arrived back home in Germany yesterday. We had a very good cruise :)
1. How about your tour arrangements?
It was great! Everything was fine!
2. Are you willing to recommend our service to those who would like to come to China ?
Definitely, yes.
3. Your general opinion on us?
Super ship, nice cabins, nice and friendly staff. Good program and very good food. It was a bit unfortunate that there was no free wifi. We would have liked to leave the ship while it was designed to do guided tours, in which we did not want to participate.
4. What will be your suggestions regarding how to improve our services?
Free wifi! The possibility to leave the ship for tours on your own.
5. Frankly, our company can also provide online the Yangtze River and Tibet travel services, I hope we have chance to serve you again!
If I travel again to China I will definitely consider this
All the best and happy spring festival,
Julia
- Cruise Tour Customize by: Wing
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Dear Wendy,
Many thanks, everything was great, we enjoyed the cruise!!
Sergey
- Cruise Tour Customize by: Wendy
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Hi Vivien
Just to say a big thank you for all your help and efficiency arranging our holiday. We had a great time, especially the day in Chengdu - the morning at the panda reserve was wonderful!
Please can you send me the link to the trip advisor website so I can write something there about our lovely holiday?
Best wishes
Heather
- Cruise Tour Customize by: Vivien
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Vivien
Thanks a lot for your wishes.
For you and your family also the best and all your own dreams come true.
The trip was excellent, tks a lot for all of your service.
best regards
Ulf
- Cruise Tour Customize by: Vivien
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Dear Bertina,
We had a memorable trip, largely thanks to you. You did a really great job for us from start to finish. Even the pain of Paypal is now fading! Your firm could not have a better ambassador, so please tell your managing director that from us.
Best wishes for 2017.
Yours
Tony
- Cruise Tour Customize by: Bertina
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Hello Johnson
Sorry to not get back to you sooner. We are in Australia now, and my son-in-law has been in hospital until a few days ago, so no time for emails. I do want to say thank you again for your great service in arranging our tour, transfers and train tickets for us. I will definitely recommend your company to others who are looking to book a tour.
The tour itself was good. The scenery is spectacular. The crew of the ship are very accommodating and helpful. There were very few English speaking passengers on this particular tour, but we made friends with everyone via a few exchanged words, and gestures. The food was average. One thing I would let people know if booking the VIP floor and restaurant, there is a flight of stairs to get to the restaurant as the elevator only goes to the 5th floor and the restaurant is on the 6th. This could pose a problem for anyone who has problems with stairs. The out trips were worth while, but I would have appreciated a little more time at the end of each one for souvenir shopping.
Our car transfers that you arranged were all good and with good English skills as well. You have been very efficient and diligent in your job as travel consultant and I very much appreciate it. Thanks you. Sincerely;
Holly (Victoria, B.C. Canada)
- Cruise Tour Customize by: Johnson
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Hi Jack
We are back home in Australia now.
The cruise was great. Wonderful scenery, interesting sights and a well organised ship. We were especially happy with the service received from the on board guide, Elissa, who made sure that we knew and understood what was going on and having English speaking guides at each of the side trips made the cruise all the more enjoyable and interesting. The accommodation was quite satisfactory and as expected. Service was good and we found the beds quite comfortable which was not our experience in many of the hotels where the beds were extremely firm to rock hard. The cabin temperature was a little to hot but with the ability to leave the balcony doors open, we were able to have a comfortable nights sleep.
Many thanks for your effort in arranging the cruise for us and keeping us informed.
We would have no hesitation in recommending Yangtze River Cruises and Yangtze Gold Cruise vessels to others.
Regards
David & Lynn Wallace
- Cruise Tour Customize by: Jack
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Dear Bertina
We are back to Singapore last Friday.
Yes, we have a great trip and scenery was splendid. thank you so much for your arrangement.
I wish you a blessed Christmas and all the best for year 2017 :)
Lim
- Cruise Tour Customize by: Bertina
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Good day Jack,
Overall the trip at Yangtze Cruises is ok. Thanks for the arrangement.
Peter
- Cruise Tour Customize by: Jack
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Hi Jack,
Well, here it is, just a little over a month since our amazing trip to China and Hong Kong. We are still talking about it, people are still asking about it, and we wish we had more pictures and a journal to document our experiences. We must remember that the next time.
We have not submitted information regarding the services provided by China Discovery during our trip. I would like to work on that, however, I need the names of our tour guides to help my memory. Would you please send me the first name of all our guides you provided on our tour? I made comments for every survey that each guide gave us. I hope they turned them in to you. Anyway, I will wait for you to email me their names so I can respond to the survey. Yes, if there is any comment or advice in my survey response which could be of help to your company, then please use it in your advertisement. As for pictures, we will send them if we feel they are striking and worth publishing.
Thank you again for an awesome tour! We will be sure to use your services whenever we are in Asia.
Ellen Carvalho
- Cruise Tour Customize by: Jack
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Dear Jack,
We are back home, happy with the trip we had in China.
Our 'Evaluation Form' is attached.
Thank you so much for all arrangements you have made on our behalf.
We hope to meet you in person during our next trip to Beijing.
Best regards,
Noah
David
- Cruise Tour Customize by: Jack
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Dear Ms. Wing Zeng,
Thank you for your e-mail and reminder. I am well prepared and looking forward to discover Guilin and it's surroundings!
Your contact number is well noted! Thank you.
Many thanks,
Peter
- Cruise Tour Customize by: Wing
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Good afternoon Bertina,
Hope you are well!
Mr. Demetrios and his sister came to our office this morning and we had a conversation regarding their trip. They were very pleased with the service and how polite and helpful all the staff was. You helped make their trip easier and memorable as this will most probbaly be their last far away trip.
Thank you for your assistance.
Best regards,
Vassilia Moulas
- Cruise Tour Customize by: Bertina
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Dearest Wendy,
Back home we are enjoying long hours of Bernadette’s video and wondering at the thousands of photo’s shot during our wonderful tour.
It was indeed a wonderful tour. Wendy and her senior management are to be congratulated.
The development stage was perfect and during the tour Wendy duly followed us up. When a flight was cancelled you rebooked the hotel and guide.
All the guides were far above standard.
• We like to mention that Jason not only brought us to the Beijing station but arranged to come with us in the wagon, taking care of our luggage.
• When the available time to visit Dazu was reduced to one day only, Charlie helped us to enjoy the rock sculptures. At the end of that day be came with us on the cruise boat making sure that checking in was going smoothly.
• Ellen picked us up in Hangzhou and was there all the time to meet all our questions and needs. At the end Bernadette called her no longer Ellen but “Chi May” with her real and Chinese name!
All the planes and trains were booked, not a single problem when boarding. Just showing our passport … and please proceed, hurry up!
We stayed in two very special hotels. The Imperial Palace in Chengde is a jewel with rosewood furniture. An exceptional design. The JR suite in Pingyao was like living in heaven on earth.
It was good that we booked the Shangri La’s and Hyatt’s ourselves. You understood. We were indeed most of the time upgraded and enjoyed an “imperial service” in the Shangri La, well in Shangri La! That was helpful when the flight was cancelled.
We are very sorry not being able to help you with Trip Advisor. We are in a circle of friends travelling a lot but none of us ever speaks to Trip Advisor. In Belgium it is imperative to keep private things indeed private. We are not to be found on Facebook either.
We remain however available to your senior management to clarify all questions they might want to formulate. Please pass them a copy of this e mail. They should know they are running a solid organisation yielding satisfied tourists.
It was sheer perfection!
Many lastings thanks from
Johan and Bernadette
- Cruise Tour Customize by: Wendy
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Dear Vivien,
Your arrangements are perfect, beyond much of my expectation from a Chinese agent who I had never known of.
For the cruise, generally is fine. However, there couple of points to mention :
1. The foods throughout the trip are not to the standard comparable any luxury cruises I took before, particularly at this price.
2. The cruise should have provided dinner during the first night and lunch or at least snacks on the last day.
Besides the foods, we enjoyed the trip.
Thank you again for your arrangements. I shall not be hesitate to ask you to arrange my next trip in China.
Kind regards,
Lec
- Cruise Tour Customize by: Vivien
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Dearest Wendy,
Yes we are in Shanghai and spent the entire Day in the museum.
All guides were very good, service in the extreme! Charlie and Ellen are super outstanding!!
Till next week, And,THANKS
Johan and Bernadette.
- Cruise Tour Customize by: Wendy
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Hi Jack,
I'm sorry I have not written before to thank you for arranging the cruise. It was so good of you to contact us in Shanghai to say the plans had changed and we got the bus OK to Nanjing. We had a wonderful time and we're really pleased to have booked the suite room as it was very comfortable for our stay on board the Victoria Sophia. We had some really enjoyable trips too, and I enjoyed the walking along the Yangtze very much.
Thank you Jack. I will keep your contact details because perhaps you can help with another China trip next year.
Yours gratefully,
Ellie
- Cruise Tour Customize by: Jack
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Dear Lyn,
Thank you Lyn for all your help.
There are my feedbacks
1.How about your tour arrangements?
Very clear and straightforward
2. Are you willing to recommend our service to those who would like to come to China?
Yes
3. Your general opinion on us?
Great service. Lyn was helpful and prompt in replying at every point.
4. What will be your suggestions regarding how to improve our services?
The only difficulty we had was getting to the dock from the train station. Perhaps a clearer message about what is involved, dealing with taxi drivers, etc, would be good.
Leni
- Cruise Tour Customize by: Lyn
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Hi Lyn!
Then we are back in Norway after 3 weeks in China. We had a great time also on the cruise. I have recommended you at tripadvisor already.(-:
I think your service was excellent, everything went smoothly.
The cruise was really fun, even with bad weather. The cruise personell took very good care of us, we felt really welcome. We were only 3 weastern guest at the ship, and even if I and my husband managed without talking to any other guest, it would be my advice for you to give some information (if you can) about the guest profiles on the boat to other western clients.
I will absolutely recommend your services to everybody!
Thank you!
Best regards,
Anne
(The following pictures were all shared by Anne)
Anne Visiting Yangtze River Night View
Anne Visiting Yangtze River Cruise
Anne Visiting Yangtze River
- Cruise Tour Customize by: Lyn
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Hi Rita
Sorry for the late response
Just got back from our trip yesterday.
Overall trip was good and very happy with the arrangements made by you
The van and guide on time and polite and helpful. Especially our driver for the chongqing/wulong is very good. His driving is careful.
I will be happy to recommend your services to my friends
Best regards
angie
- Cruise Tour Customize by: Rita
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Hi Stephanie
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes, I have no complaints about the agent, Yangtze River Cruises. Stephanie was very attentive dealing with changes to planned room bookings. The deposit and balance requested and paid smoothly.
2. How’s the service of the tour guides during your whole tour?
The tour guides were fine. The ship guide made sure everyone knew what was happening and being in the right location at the right time. Standard of english was good. The food might be improved a little.
3. Would you like to recommend our company?
Yes.
Extra feedback for Stephanie:
I only managed to read your very useful email on where the boat would sail from (pier 2 at Chongquin) after I returned to the UK because 'hotmail' emails get blocked by hotmail when you are away from your home. I hadn't realised.
If you have western customers booking cruises/ tours using 'hotmail' accounts, you might warn them that once they get away from their home country, they will not be able to access their accounts because of hotmail's remote access restriction.
This is no criticism of Yangtze River Cruises. You could ask people for a second email address in case their primary email address gets blocked and copy with both email addresses.You might suggest this only after they have booked but before they have left because you wouldn't want anything to stop them booking.
Kind regards,
Malcolm Brown
- Cruise Tour Customize by: Stephanie
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Hi Wendy
Just wanted to say thank you for all your help with our recent trip. Everything went well and we really enjoyed China. Ice again a big THANKYOU!!
Cheers
Pam
- Cruise Tour Customize by: Wendy
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Hi Bertina,
Thanks for your follow up. Yes I'm on the train to Shanghai from Yichang.
It was a lovely trip. The ship was very nice and looks really new despite its age. Service was also very good, the crew were all friendly, especially our waiters and the housekeeping staff.
I've attached some photos we took, the three gorges were breathtaking!
Thanks for everything!
Xin
(The following pictures were all shared by Xin)
Xin Visiting Yangtze River
Bridge on Yangtze River
Xin on the Yangtze River Cruise
- Cruise Tour Customize by: Bertina
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Catherine
Please be advised that we had a wonderful time on the cruise the ship, food ,service and people were all great. I would highly recommend this cruise to anyone. Thanks for all your help and support. you were truly wonderful to work with I hope in the future we work together again on another trip.
Best
Danny
- Cruise Tour Customize by: Catherine
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Hello,Johnson
Sorry about that : some problems with the WiFi in Argentina…
your answers to the Email and questions were no problem with the delay. Everything was allright with your tour arrangement. I will recommend your service to my people who want to travel to China, and everything was good. Your company has good services and gives right answers. I have nothing to suggest.
Best regards,
Sébastien
(The following pictures were all shared by Sébastien)
Sébastien Visiting Yangtze River Sightseeing
Scenery along Yangtze River
Sébastien Visiting Beautiful Yangtze
Yangtze River Monkeys
Sébastien Visiting Local Wedding on Yangtze River
- Cruise Tour Customize by: Johnson
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Hi Bertina
Thanks for your email. Also big thanks for booking us for the President 7 cruise on Yangtze river.
We had a wonderful time on that cruise. As soon as we were on-board, I upgraded our room and food. Room was so nice and clean; food was so tasty; excursion was very interesting for us, and on the cruise there were three great workshop to introduce Chinese traditional artwork. We enjoy so much for this cruise.
Thanks again for your arrangement and booking. Wish all the best to you.
Regards
Yang
- Cruise Tour Customize by: Bertina
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Hi Bertina
We have just arrived back in NZ after a great trip, we were really pleased with the way your itinerary worked out.
Everything on the trip went very well, we were met at every airport by the guide without any delay. Most guides were great.
The hotels in Shanghai and Xian were very good.
The cruise was a nice relaxing break after the visit to Shanghai, the boat was great.
All the food during the trip was nice, again especially the lunches in Xian.
The time in Yancheng also went well, we did not need a guide there because our daughter Claire has been living there for 18 months so she knew her way around. There was however a long delay in the flight from Yancheng to Shanghai so we nearly missed our connection back to NZ - it all worked out on the end.
Thanks again for your great work in arranging everything. We had a very memorable trip and wouldn't hesitate in using your service again if we come back to China or to recommend you to any friends who want to visit.
Regards
Bob
- Cruise Tour Customize by: Bertina
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Dear Mr. Wang,
Thanks for all your help in arranging the cruise and tours of Chongqing and Yichang. Everything worked out great.
The travel consultant answered all questions promptly and precisely.
The tour arrangements were excellent; the tour guide in Chongqing, Ms. Cherry was superb and extremely knowledgeable and provided a ton of information.
I would definitely recommend your service to anyone visiting China.
Overall impression: Excellent.
You can use my comments if you wish.
TR
- Cruise Tour Customize by: Johnson
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Dear Johnson,
The travel consultant of your company was fast enough to answer the E-mail and patient enough to answer questions.
I am willing to recommend our service to my people who also have an interest to visit China without doubt. We enjoy a lot of.
You are very well, the crew was fabulous.
Thanks
Juan Manuel
(The following picture was shared by Juan Manuel)
Juan Manuel Viviting Yangtze River Sightseeing
Environment on the Yangtze River Cuise
Locals on Yangtze River
Yangtze River Cruise Sceneries
- Cruise Tour Customize by: Johnson
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hi bertina,
just seen your messages today. (Just back from China and cannot open the mail because China blocking the google ) .We really enjoy the cruise. Thank's for your cooperation. Really appreciated.
regards,
joshie
- Cruise Tour Customize by: Bertina
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Catherine,
we are already on our way back to Chile.
We want to congratulate you and your company because everything worked perfect, on time, quality and attitude on every segment of the trip.
Every place we visit was wonderfull and we learn a lot about China and its people.
Thanks a lot and we hope we come back soon.
You es,
Alfredo
Ximena
Florián
Janina
- Cruise Tour Customize by: Catherine
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Dear Wonder,
We just got back home from the journey. We arrived at Incheon airport last night however, couldn't get on the bus to Daejeon because of no ticket available. We stayed in Seoul overnight and took bus to Daejeon this morning.
your responses to my questions were really fast and I got all the necessary informations right away. No complaint what so ever.
The cruise was very good. Scenery was fantastic, the Sanxia Dam was overwhelming and weather was very cooperative throughout the cruises. Food was OK. We had met wonderful people at the dining table, Germans, American, Pueto Ricans, and Britishes on the downstream cruise. On the up stream cruise, we had all German guests at the table, and majority of the cruise guests were Chineses. Overall it was a good experience and we will remember for a long time.
I hardly take pictures nowadays. I used to have several cameras and enjoyed to take pictures. But after the digital camera and smart phone were invented, I don't care about picture taking any more. I am not keen about SNS either.
Thank you again for your kindness and I enjoyed very much commucating with you.
Wishing you all the best,
Sincerely,
Jong Chul Park
- Cruise Tour Customize by: Wonder
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Johnson
The travel consultant of your company fast enough to answer my E-mail and patient enough to answer questions.The tour arrangements was fine.
I am willing to recommend your service to my people who also have an interest to visit China.
I am very satisfied with you. Weather was less than good and I am sure others have better ones.
Thanks very much for your arrangements.
Regards
Paul Lillington
- Cruise Tour Customize by: Johnson
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Hello Wendy,
At the moment we are in Bhutan.
About the 11 days Tibet tour you booked for us, I only have one word EXCELLENT.
In Holland I should give you a 10, which means the highest you can reach.
As soon as we are back in Holland I mail you some pictures.
Many thanks for arranging this trip for us.
Kind regards
Wim Welman
- Cruise Tour Customize by: Wendy
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Hi Rita,
Sorry for disturbing you when you were on holiday, I should have looked at the letter with contact information better! Thanks for getting the checkin information for me even though you were on holiday. The cruise was even better than I anticipated. The cabin was excellent and had nicer and more facilities than I thought and the food was great. The staff were helpful and well organised, as were the tours. Very enjoyable. Thanks for your prompt and clear communication.
Best wishes
Peter
- Cruise Tour Customize by: Rita
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Dear Rita
We are back from a fantastic trip to the Yangtze. You don’t have to miss us, we still are in China and will stay here for another 3 years :)
The Century Legend was fantastic. We were surprised. The staff of this ship is great.
When they keep this high quality standard, I can highly recommend this tour to everyone and I will do in the near future.
If you need more detailed information, please feel free to ask.
Best regards
Monique
- Cruise Tour Customize by: Rita
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Hi Johnson,
We had a very nice trip and your planning was spot on. Thanks for making it all possible! I will look for an appropriate photo to forward for you. Here are the survey responses.
Our consultant, Johnson, was quick with responses and generous with his time. He provided lots of good insight as to what we might expect during a busy travel week in China, as well as how to mitigate the crowds.
The tour was excellent all around and well-documented support made it easy to enjoy our trip.
I would certainly recommend Yangtze River Cruises to anyone who would like to visit China and who would prefer the details be smoothed out ahead of their trip. The consultant (Johnson) was skillful at predicting areas of possible difficulty, then offering a soup-to-nuts solution making our trip a breeze. We had three generations on this trip and everyone had a terrific time. Additionally, during the busy travel time of "Golden Week", the limited passenger count of a riverboat was a nice way to keep our kids and their grandmother from being overrun by crowds.
Yangtze River Cruises seems to have this trip style down pat. Not only is the information on the website thorough, the consultant also knew what additional questions to ask and was ready with solutions when we needed anything out of the ordinary.
I will look for an appropriate photo or two to share. Thanks again for a terrific trip!
Best Regards,
Joe
- Cruise Tour Customize by: Johnson
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Hi Wonder
Thank you so much for checking in with us. We had a really enjoyable cruise and I am very happy to provide a feedback for your kind assistance and the brilliance of Victoria Cruises. Please see my responses below.
I was assisted by youm, Wonder Wang, who replied promptly to all my emails and provided further details which helped me to make an informed choice. Your experience and knowledge on the cruise packages also helped me to tailor our holiday to our specific needs.
Your company's process also helped to make the booking and payment for the cruise really smooth and straight forward.
Our experience of the cruise was brilliant from the time we stepped onto Victoria Jenna till we left. Special mention of gratitude to Dr. Li who went out of his way to accompany me to hospital when I had an unfortunate accident and ensured I had received the care I needed. I cannot imagine how events would have turned out without Dr. Li's help.
The route of the cruise was well planned and the shore excursions were well organised in small groups.
The service on board the Jenna was excellent. From the food and beverage to house keeping and entertainment. We could not fault a thing.
The river guides were very knowledgable and provided valuable insights about the local area and history.
All my needs were adequately met so I can only say Victoria Cruises should keep doing a great job.
I shall try and attached some pictures here for you but if it doesn't work I will send it in a separate email.
Feel free to post my review on your website and look out for recommendations I will send your way. Wonder.
Thank you for a job well done!
Best regards,
Vickey
(The following pictures were all shared by Vickey & Neil)
Yangtze River Nightview
Sunrise on the Yangtze River
Same Scenery on the Renminbi
- Cruise Tour Customize by: Wonder
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Hello Vivien
I am just writing to thank you for all your help arranging my Yangtze cruise. It was a great trip and I really enjoyed it - and all your arrangements worked out perfectly - you are a star!
I see that your office is in Chengdu so I am wondering if you could recommend an agency to help me organise a trip for myself and my daughter to Chengdu and Harbin in December? Please let me know as soon as possible.
Thanks again for all your patience, efficiency and support.
Best wishes
Heather
- Cruise Tour Customize by: Vivien
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Wonder,
We enjoyed the cruise and the food was good. All the tours were interesting, it was a nice rest from our hectic travel. We did not experience crowds on the tours.
Thanks for arranging the transport to and from the ship all went well.
Lynette Ballou
- Cruise Tour Customize by: Wonder
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Hi Stephanie,
Sorry for the late response. I only just returned from my trip.
Travel consultant was very helpful, informative and answered my inquiries quickly.
Tour guides were very organised. All parts of the trip and excursions were explained fully. They both spoke very good English and helped us with transportation to our next venue once we left the boat.
Yes I would recommend the tour and company to other travelers.
Regards
Kate Sebben
- Cruise Tour Customize by: Stephanie
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Ariel,
Ariel Wang was incredible! I sent so many emails to her whilst trying to figure our independent trip out. She was EXTREMELY patient and helpful. Always replying within a 2-3 hours! She deserves a pay rise!
We planned our own but had Ariel book our Yangtze River Cruise and a guide to collect us and drop us at airports. This exceeded expectations, we were shown around Chongqing by a fabulous guide, treated to a delicious lunch and were WOWed by the service from start to stop. Highly recommend Ariel Wang!
The comnany is generally fantastic! I was unsure at first but, Ariel replied and answered my concerns quickly and efficiently. Exceeded all expectations. Our 2 week massive, and surreal, unreal tour of China went completely without a glitch!
I am absulutely willing to recommend the service to my people who also have an interest to visit China.
Deb Lang
- Cruise Tour Customize by: Ariel
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Hi Lyn,
Everything went well on the cruise. I am glad we took the time to do that trip between busy days in Shanghai, Xi'an and Beijing. The cruise was as expected and we had no problems. Food was good, ship was very clean, service was good, tours from ship were good, etc.
The taxi driver who took us from the airport to the dock in Chongqing did not know where he was going but stopped to get directions. After the cruise we stayed at the Crown Plaza in Yichang and flew to Beijing the next day. No problems.
You were most helpful and I would certainly recommend you to others.
Louise
- Cruise Tour Customize by: Lyn
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Hi Lyn
Thank you for email. My son and I thoroughly enjoyed our trip, and I will reply to your email properly and answer your questions when I am home in NZ and have access to my computer at the weekend.
Kind regards
Jill
- Cruise Tour Customize by: Lyn
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Jack,
Cruise was good, and your services were helpful.
Irfan Malik
- Cruise Tour Customize by: Jack
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Hi Rita:
We have returned from our trip to China and I want to provide you with just a few comments. Overall, we had a good time without any problems. We enjoyed seeing all the sites and being on a "private" tour. We didn't have to wait for other people and were driven close to the entrance of all the sites.
We liked all the guides (Linda, Waldner, Steven, Diana, Frank and Frank). We liked Steven the best because he was very calm, patient and spoke English well. The drivers were also good. The driver who only drove us back to the hotel from Disney was professional and had a nice car - we wish we had him the entire time in Shanghai.
We did like that all the drivers had bottled water for us. Mr Tang (driver with Linda) was especially prepared with kleenex, wipes and candy - very nice!
We liked some of the meals that the tour provided, but would have liked more input, possibly tasting more "local" types of dishes and not dishes that all the tourists enjoy. I could eat similar dishes at home.
We enjoyed the cruise and were pleased with the arrangements.
We were also very pleased with all the hotels that we stayed in. Good locations and easy to walk to restaurants for dinner.
Thank you for making our vacation a very enjoyable one. We definitely liked learning about Chinese history and culture.
Joanne and Phil Tokeshi
- Cruise Tour Customize by: Rita
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Jack,
We had a fantastic trip and we enjoyed it very much.
Thanks philip and michelle
- Cruise Tour Customize by: Jack
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Lyn,
Sorry for my late reply.
My dad got sick, he is getting better now.
I have everything on a journal, but all in Dutch, maybe you can translate it via bing.com/translate?
I am almost finished with the online page and then I will send you the link, also included some pictures.
We are so happy with you and the services.
We would definitely recommend you and/or your office to others.
On the below 4 question I will come back later to you.
Thank you for everything and hope we see again in the future.
Regards,
Rosalie and family.
- Cruise Tour Customize by: Lyn
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Lynn
Booking for cruise was fine.
Information that would be useful to us will be the upgrade info that was offered and optional dinner on first nite when no included.
We did end up upgrading to higher floor and also the meal package. However as we only knew about the package and cost on checkin, there was limited options for the room /floor selection.
They were very nice to take care of us when we told them we were celebrating our 18th anniversary. They sent a cake to our table at dinner - unexpected surprise and lovely gesture. When we cruise in the US, usually we get wine at table. Since our upgraded meal included wine, the cake was very nice as we could share with other guests and make new friends.
Yes, I would recommend your service to our friends traveling to China.
Mona Ingram
- Cruise Tour Customize by: Lyn
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Dear Jack,
Thank you for your follow up.
They enjoyed the journey.
Thank you for your kind support!
We look forward to work with you again real soon!
Regards,
Kennix
- Cruise Tour Customize by: Jack
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Ni Hao my dear friend Bertina,
I hope this receives you well, happy and healthy. Returned home safely from Guilin . Had a wonderful trip to China. Enjoyed the foods and culture. Of course, mom enjoyed herself immensely. She is still talking about beautiful Guilin!!! I want to thank you Bertina for arranging this memorable journey. The trip went accordingly as anticipated. The guide Kennedy was very kind and assuring.
Thanks again for all your patience, knowledge, and care.
Very kind regards,
Vivien☺
- Cruise Tour Customize by: Bertina
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Dear Bertina,
The cruise by the President no. 8 was beautiful and very good arranged.
First of all a compliment special for you, the payment was difficult but you had all understanding and did a good job..
We had a good cabin, very good service everywhere, sitting on a table for 2 for lunch/dinner, interesting excursions, english speaking on board and on the excursions. In short it was perfect.
But what a difference with the year 1983!
We are very glad that we have been on the ferry and see the Yangtze river then. Yoy can not compare.
The romantic and simplicity was so nice. Complete different people and towns.
Of course that will never come back. The change in China within 30 years is the same as the change in our country in 90 years.
We have had a marvellous time, also thanks to you.
Maybe, at another moment we will call your help again.
Kindest regards
Cees & Yvette Rosingh
- Cruise Tour Customize by: Bertina
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Dear Bertina,
Sorry to answer you so late, we have been very busy, we moved from our old apartment to a new one a couple of weeks ago. Our new address is ****. Could you please send it again to this address? The name is correct.
By the way, thank you so much for your whole kind attention during all the process of booking the cruise and hotel and transportation, from the very beginning you have been most helpful solving all the issues. We are very satisfied with our cruise, the planning was perfect and my family enjoyed it very much, for sure we will recommend it to our friends. Thank you again!
With kind regards,
Victoria
- Cruise Tour Customize by: Bertina
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Hi Bertina
Arrived this morning in Xian for three days.
We had a wonderful time on the Yangtze River cruise... Full on during the day and enjoyable show at night. Few of their crew was looking lovely .. Aurora and Taylor always have a beautiful smile when they greet us.
The day tour in Yichang was good. My husband loved the sturgeon park. The tour guide - coffee is recommendable. Very nice gentleman.
The wall was tremendously enjoyable .. We walked for four hours and Tour guide - Echo was very helpful.
I will post some photos later tonight for you.
Thanks again for arranging our tours and will definitely not forget you when we revisit China again..... Hopefully next few years! Hahaha.
Take care and keep well.
Regards
Marita
- Cruise Tour Customize by: Bertina
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Dear jack,
I am sorry I have taken so long to write. June and I did not return to Canberra until 18th and since then until today I have had a problem with my computer. We had a wonderful cruise. Everything went well and we enjoyed all we saw and learned about that amazing 3 Gorges project. We enjoyed the cruise and found the crew all helpful and friendly. Yes there was a small delay at Yichang but that did not matter. We were well cared for by the cruise Director and Hotel Manager on the ship until our transport arrived. They also spoke to you. We were not put out or worried about that short delay. Thank you so much for your organization of our cruise and for the transport connections. Our visit to Shanghai also went well and we have had a lovely holiday.
Yours sincerely
Margaret and June
- Cruise Tour Customize by: Jack
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Hi Bertina
We all had a great time!
Thanks again
Charles
- Cruise Tour Customize by: Bertina
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Hi Stephanie
Yes we had a really great time on the cruise which was all it was advertised to be. The ship and its crew were fantastic and we had a small group of passengers and all got on well.
See below for the answers to the questions and I am happy for you to use my evaluation.
Stephanie the travel consultant did a very good job and responded quickly and accurately to our queries.
The river guide on the ship was excellent. Oscar spoke good English was engaging with the passengers and very helpful in understanding the local conditions and the sights.
I would have no hesitation in recommending the Yangtze River cruise from Chongquin Shanghai to anyone wanting to see China from a different perspective. The on-board facilities, food and service were great and the range and variety of shore excursions was just the right mix. Overall a wonderful 7 days.
Michael Butler
- Cruise Tour Customize by: Stephanie
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Good morning Johnson,
Sorry for the late reply but we have been travelling. Thank you so much for the information you sent me on the train. We are now in macau, and yesterday travelling was effortless, so thank you once again. You have been extremely helpful. You certainly have made our trip with your itinerarys and helpful staff easy.
I will highly recommend you, if we have people visiting China from New Zealand. Also we loved the Yangtze River Cruise.
Once again, many thanks
Kind regards
Jenny
- Cruise Tour Customize by: Johnson
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Dear Johnson,
Yes we are back in Chongqing and had a relaxing remainder of our week, we had a wonderful time on the cruise. Everything was perfect.
I will be happy to answer your survey as you will see below,
Our travel agent, Johnson Wang, incredibly helpful in answering any and all of our questions. We had many questions in regards to everything about this cruise. We were unsure of our dates and being assured there was english speaking and also to be sure that we had a room with a double bed. He immediately walked us through every question and had the best possible solutions for all of our concerns. I would highly recommend him to anyone.
All arrangements were made to exceed our expectations. Right down to an english guide at the end and first class train tickets to return.
I would highly recommend your service to my people who also have an interest to visit China.
We have been living in China for the last 4 years but had never required a travel agency service before. It was a bit intimidating trying to find one that was trustworthy and so helpful. Since we found this service on an internet search it was a bit scary. But we were extremely please with this service as they went above and beyond our expectations.
Thanks again for all your attention to detail.
Wendy Lafleur Goudreau
(The following pictures were all shared by Wendy Lafleur Goudreau)
Sightseeing of Yangtze River
Sightseeing on Banks of Yangtze River
Yangtze River Cruise
- Cruise Tour Customize by: Johnson
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Hello Wendy,
we have had a very nice Yangtse river cruise. Thanks a lot.
Best wishes
Angelika
- Cruise Tour Customize by: Wendy
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Dear Johnson,
Sorry for my late reply.
Feedback from behalf of the company has been very fast and clear.
Everything great and precise.
We really enjoyed the cruise and had a wonderful time. And I am willing to recommend your service to my people who also have an interest to visit China.
We are very happy of having taken the cruise, the places visited were very interesting, the food was very good and all the crew members were great.
Thanks and BEst Regards,
Zoe
(The following picture was shared by Zoe)
Zoe Visiting Yangtze River
- Cruise Tour Customize by: Johnson
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Hello Bertina
How are you today?
We are back home now after a very rewarding trip to China. We did not know what to expect being first time visitors to China.
Everything went smoothly for us and main highlight was the trip down the Yangtze River. We were expecting a laid back relaxing time on Yangtze Gold 3, but it was far from it.
Plenty of entertainment, and we took part in all the included shore excursions. In spite of the more than adequate buffet style meals I actually shed some weight in spite of my voracious appetite, due to the more than usual exercise.
The ride on the Bullet train from Yichang to Beijing was literally a blast. What an experience that was! I could quite easily repeat this trip but more likely visit other attractions as China has so much to offer.
Bertina I wish to thank you dearly for all the assistance you gave us on this trip. My only regret was that I never went to Chengdu to thank you personally. Perhaps next time!
Thank you, thank you.
Best regards from all of us
P.S. I have attached 3x photos. That is me with the hat on and wife Pushpa. Other two are Shobhna Bidesi and Anish Kumar, with Anish standing beside Bullet train.
Warren Stone
( The following pictures were all shared by Warren Stone)
Warren & Pushpa Visiting Yangtze River
Shobhna Bidesi & Anish Kumar Visiting Yangtze River
Anish Kumar Standing Beside Bullet Train
- Cruise Tour Customize by: Bertina
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Hello Wendy,
The boat was really good... very impressed. We were allowed off the boat for a walk whilst optional tours were on, just had to wait one hour after the tour departure.
Thanks,
Sandra
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Johnson
We are also very happy with your service.
You replied promptly and your English is easy to understand. So I would be happy to recommend your service to others wishing to book travel.
Dale Laura Johnston
- Cruise Tour Customize by: Johnson
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Hi Wonder,
The cruise was perfect. We were very happy with the upgrade. We were the only one on level 5 and 6. So we had an amazing service.
I will send you some photos and evaluation when I get home.
Marie josee
- Cruise Tour Customize by: Wonder
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Hi Wendy,
thanks for your mail.
The cruise was really good. Beautiful landscape, intersting excursions, everything fine with Victoria Jenna, crew and food.
We will send you some photos tomorrow.
Best regards,
Peter
- Cruise Tour Customize by: Wendy
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Dear Mister Wang,
Thank you for asking about our stay in China. We are enjoying every minute of it presently passing through the water towns south of the river Yangtze.
We are very satisfied with yor service and all your personal attention. We would recommend your company and you personally to anyone at any time.
Regarding the cruise, we enjoyed it very much, the food, the itenerary and all the attention given to us by the rest of the crew. Be assured that we shall be contacting you whe we decide to visit China again.
Our best regards
Andy and Dolores
- Cruise Tour Customize by: Wonder
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Hi Bertina
Sorry for my late reply, but we have returned from our trip very recently.
We had a very good time on the Yangtze River cruise. The quality of service on board and the attractions during the trip met our expectations. Also the one-day tour with the driver+guide went well – even though we did not really get to see the Pandas. They were mostly inside in the shadow.
I have attached a few pictures for your reference,
Best regards,
Peter
( The following pictures were all shared by Peter)
Family of Familien Fuflsang on the Cruise
Sightseeing of Yangtze River
Sightseeing of Yangtze River
- Cruise Tour Customize by: Bertina
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Hi, Jack!
It was wonderful, one of the very best parts of the trip. All of my travelers loved it. The facilities aboard ship, the food, and the entertainment were splendid, and we loved the shore excursions. The Gorges were beautiful, of course.
Thank you so much for creating this unforgettable experience!
David
- Cruise Tour Customize by: Jack
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Hi June,
The tour was marvelous. We enjoyed every minute of it.
Sure I will give you annanswer to the questions. Unfortunely I cannot send you any pictures because I lost my camera 2 days ago.
1. I am very content with the instant reply yoy gave to my emails.
2. The tour arrangements were very clear, explicit and complete.
3. I wil certainly recommend your company to friends intending to visit China.
Kind regards,
Mieke
- Cruise Tour Customize by: June
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Hi June!
I was so tired after 3 and half hour flight and 4 hours bus transportation to my home.
This trip was very nice and thank you again to you.
Here are the answers for you.
I got every information just in time or earlier than expected.
It was very nice even though it is little bit hard for 78 year old lady.
I will be willing to recommend your service to my people who also have an interest to visit China.
The tour guides you arranged were so nice. They did extraodinary job.
At the end I found that it is more convenient if I go to Shanghai after cruise. So this kine of recommendation is needed.
Thank you again.
Regards,
Kwangsu Ryu
- Cruise Tour Customize by: June
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Hi Bertina,
Yes I had a good sleep depite of the late arrival yesterday. The tour guide is amazing. She is the best one that I have had. Thank you.
Steven
- Cruise Tour Customize by: Bertina
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Hi Bertina
Ok great. I am on the ship. I am loving it. It is an amazing. Is my guide picking me up at the three gorges Damm or the ship. I'm not sure.
Steven
- Cruise Tour Customize by: Bertina
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Hello! June
Our tour was wonderful in all ways. All of our pretrip questions were answered very quickly. The tour itself was fantastic and the service on the ship was excellent.
We highly recommend this tour on the Victoria Grace.
Thank you,
Cheryl and Alan
- Cruise Tour Customize by: June
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Stephanie,
1 the travel consultant answers quickly. Is ready to help with every question you have about the trip but also about something else.
2 the river guides does a great job. When you're on the cruise you don't I've to think about anything. The guides will guide you well.
3 I would recommend this company to my friends and family.
Nikolaj
(The following pictures was shared by Nikolaj)
Nikolaj Visited Yangtze-River
Nikolaj's Family Visited Yangtze-River
- Cruise Tour Customize by: Stephanie
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Hi Rita,
We had a great time on our cruise. There were only 10 English speakers but we were made to feel very welcome with Vivi looking out for us. My adult daughter, husband and myself enjoyed the scenery, the excursions, and had a great time at the Captain's welcome and the Theatrical night as well as working on our table tennis each night after dinner, We would definitely recommend your services to our friends.
Regards,
Hilary Davis
(The following pictures was shared by Hilary Davis)
Hilary Davis Visited Yangtze-River
Hilary Davis Visited Yangtze-River
- Cruise Tour Customize by: Rita
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Stephanie,
Thanks for texting me. We enjoyed the cruise very much. Also, David was EXCELLENT. Not only he took us to the airport but he also stayed with us past the check-in to make sure we were ok, and he helped us. We really appreciated that!
Thank you for being an excellent coordinator!
Best Wishes
Elizabeth
- Cruise Tour Customize by: Stephanie
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Stephanie,
Everything is great. Your instructions were perfect. They have taken good care of Jo Ann's food allergies with out reminder. Thanks for all your help.
Jo Ann Levert
- Cruise Tour Customize by: Stephanie
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Hi Jack
We really enjoyed our Yangtze Cruise on Victoria Anna. The boat was really good – not too crowded and the rooms were clean and comfortable with nice big glass doors to see the views. The included activities were fun, and we also enjoyed going ashore on our own when we could despite being told in the daily notes that we couldn’t! We enjoyed meeting the other guests seated at our table, and the food was plentiful and pleasant. We were lucky with the weather – although it was quite hot, it didn’t actually rain during our trip. It was great being able to sit out on the covered deck in front of the Yangtze Club and watch the passage through the gorges with a nice breeze blowing to keep us cool.
We would definitely recommend a cruise on Victoria Anna to our friends and family.
Kind regards
Andrew and Linda Norton
- Cruise Tour Customize by: Jack
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Hi Jack,
Yes, the Yangtze River Cruise was meaningful and interesting. it was a wonderful trip!!
Thank you!
Soyeon
- Cruise Tour Customize by: Jack
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Dear Rita
We arrived home from our China tour last Wednesday after visiting Chengdu, the Yangtze, Yichang and Shanghai. Apart from the cruise I made my bookings on the internet. However I would like to commend you on your service and attention to the booking of our cruise. Every time I emailed you regarding the cruise, before, during and after making the booking, your reply came courteously and promptly. You answered all our questions and at all times your service was outstanding. I would have no hesitation in recommending you and your company to other clients interested in booking travel to China. We really enjoyed the cruise and, although there were few English-speaking people on board, we were looked after by a young lady named Gracie. The cruise was very pleasant - the food, the cabin and the facilities were all very nice.
Once again we thank you for making our booking and for your excellent service.
Kind regards
Christine Foster
- Cruise Tour Customize by: Rita
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Dear June,
My family of 3 had a great time cruising the Yangtze River on President #8 from Chongqing to Yichang from July 1st to July 4th. I'd like to thank you for arranging the cruise trip for us.
My sister and her family are planning to have the Yangtze River Cruise trip with my Mom this Summer. The Trip's time will be around Mid-July, from Chongqing to Yichang. Could you please see if you could help them plan their trip? She will be contacting you directly with more information. There will be 3 adults and 2 children(11 years old and 5 years old).
Thank you!
-Han
- Cruise Tour Customize by: June
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Stephanie
We really enjoyed our private tour of Dazu with Oliver - he is a wonderful guide and speaks excellent English! The lunch was also very good - lots of food and very delicious!
We are very happy with the service you have provided to us over the past few months. Thank you, Stephanie.
Yes, my travel consultant (Stephanie Kuang) was very prompt in answering my emails and gave very thorough answers to my questions. She was helpful in every way.
The tour guides were excellent. First was Mr Peter, who picked us up at Chongqing airport and drove us to the boat pier for our Yangtze cruise. Then we had Oliver who took us on a day tour of Dazu. We were very happy to have Oliver as our personal guide - he was polite, told very good stories and spoke excellent English.
I would definitely recommend your company - fast and reliable service, and comparable prices.
Ms. Karen
- Cruise Tour Customize by: Stephanie
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Cathy:
The travel consultant cooperation was excellent.
All the local guides were very helpful, prompt, courteous and pleasant.
Yes, I am happy to recommend your company.
Ena
- Cruise Tour Customize by: Cathy
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Dear Lyn,
How are you?
The organisation you and your agency gave me was outstanding 10/10! And I will not hesitate not even once to recommend you to my friends. I just wanted to thank you for all again and hope we can get in touch in the future!
Very kind regards!
Valerie
- Cruise Tour Customize by: Lyn
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Hello Berthina:
We arrived safely back home yesterday. Our entire trip was nothing short of amazing. We loved every minute. Always felt safe and well cared for.
Is Yangtze River Cruise and China Discovery the same company?
Angela was amazing.....our favorite. Jimmy was great, too.
I will try to send pictures when they are downloaded
Thanks for all your help
Patti R
- Cruise Tour Customize by: Bertina
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Hi Cathy,
see comments below
My travel consultant of your company was definitely fast enough to answer the E-mail and patient enough to answer questions!
The service of the tour guides during the whole tour was very good. Thanks for all your help.
I would you like to recommend your company. Best excursion was the pagoda.
Justine Shaffner
- Cruise Tour Customize by: Cathy
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Dear Cathy,
The Trip was fantastic. We really enjoyed.
See my answers below.
All requests were answered in short time.
The service of the tour guides was very good.
Of course. I already did recommend your company. Always again.
Best is I send you some pictures per WeChat.
Best regards
Martina
- Cruise Tour Customize by: Cathy
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Lyn
Sorry for delay in getting back to you.
We had a fantastic trip. Both guides in Yichang and Chongqing were excellent. Good knowledge of their cities.
I really appreciate the great service you provided in making all our arrangements. It made our travel very simple
The staff on the Century Sun did an excellent job.
We certainly will make use of your agency when we return to China for another vacation trip.
Again, Many thanks for your help
Regards,
Roy
- Cruise Tour Customize by: Lyn
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Hi Jack,
We had a great time. We were only 2 of 6 foreigners (there were 350 passengers) but they had a few English speaking crew.
The food was satisfactory and plentiful. The views were fantastic. All in all a great experience.
Cheers,
Darren
- Cruise Tour Customize by: Jack
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Dear Bertina.
We arrived home 2 days ago. And we must say we had an awesome cruise. Everything was very satisfying.
Every age group had a ball!
But please show some kids movies in the cinema! That could be great.
The trip overall was quite interesting and enjoyable, and your service was excellent.
Thanks for a great trip!
Best regards
Lone Skriver
The following pictures were shared by Lone Skriver.
My dad I front of the legend. ( I think it's our ship :-)
Michael and Rasmus boat trip to the gorges
Silla in the top of the red pagoda
- Cruise Tour Customize by: Bertina
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Dear Johnson,
I am very appreciative of your excellent assistance with booking our Yangtze River Cruise. You were always prompt in responding to my inquiries, answered my question completely, and generally provided excellent service.
I would be happy to recommend your services to anyone looking to visit China.
Generally, the Yangtze River Cruise went very well. The overall trip down the river was very interesting, and the included side trips were excellent. The accommodations were good, there was an excellent variety of food, and everything was handled very professionally.
The trip overall was quite interesting and enjoyable, and your service was excellent.
Thank you again. I wish you all the best.
Andrew Edmund Scharlach
(The following pictures was shared by Andrew Edmund Scharlach)
Andrew Edmund Scharlach Visited Yangtze River
- Cruise Tour Customize by: Johnson
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Hi Jack.
The tour was very good. I especially liked he 3 gorges museum.
Also added a visit to another old building. The sign called it the Huguang Guild house. That was the highlight.
Tour guide was very enthusiastic about Chongqing and all the reasons I should come back.
Thank you.
Sue Hartfield-Wünsch
- Cruise Tour Customize by: Jack
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Hi Bertina,
I was very pleased with the tour organised by you. Once again many thanks. The tour guides were very good, enthusiastic, with the guide in Beijing needing more speaking practice I think, but could understand when I listened carefully, so not a big issue.
Everything went to plan, and saw more than I had expected to. Also, managed to get good vegetarian food.
Please find attached some photos as requested.
I will certainly be recommending China Discovery to anyone wanting to visit China.
Many thanks, and best wishes.
Ramnik
( The following pictures were all shared by Ramnik)
Ramnik Visited the Great Wall
Interesting Experience in Beijing Tour
- Cruise Tour Customize by: Bertina
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Hi, Wonder,
My travel consultant of your company was fast enough to answer my E-mail and patient enough to answer my question, making reservations and getting our questions answered was very easy.
The cruise experience was excellent, and the cruise exceeded all of our expectations! The service was impeccable, the shore excursions were exceptional, and our suite (We upgraded to the Celestial Suite) was out of this world fantastic! We had our own private sun deck to view China's incredible beauty from. Wow!
We will recommend this cruise to all our friends in Shanghai.
Robyn and Gavin
( The following pictures were all shared by Robyn and Gavin)
Robyn and Gavin Visited Yangtze River
- Cruise Tour Customize by: Wonder
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Dear Stephanie,
Thank you, Stephanie! We are on the way to the port now, Thanks for your wonderful service. I will contact you if we have any trouble.
Ms. Kirsten
- Cruise Tour Customize by: Stephanie
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Hi Wonder,
Cruise was absolutely fabulous and I have the tickets in my hand ....
Many thanks for your great service....
kindest regard
Jan & Peter
- Cruise Tour Customize by: Wonder
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Dear Wendy
We were very satisfied with your collaboration. We were also very satisfied with the cruise which was organised perfectly. The train tickets and the guides to help us were all well organised. Especially the guide for the Huangshan tour was very efficient and helpfull and very good English speaking.
Kind regards
Hanne and Erling
- Cruise Tour Customize by: Wendy
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Hi Rita,
The trip that you arranged for us was wonderful and just about everything worked out perfectly.
Your tour guide, Waldner, and driver in Xi'an were exceptional and the Sofitel hotel was very nice and in a perfect location for visitors.
The Century Paragon was a great experience for us as well, as they balanced the need to entertain and feed western and Chinese passengers perfectly. The ships facilities were very nice, as the boat is relatively new.
All of our agreed arrangements worked out perfectly, and when the low river level in Chongqing changed our plans, your team worked quickly to get us back on track.
We were very pleased with working with you and I will recommend your company to all my friends interested in a trip to China.
I will also post to the trip advisor web site about our positive experience.
Thank you, again, for helping to make our tour of China so pleasurable.
Alan
- Cruise Tour Customize by: Rita
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Hi, Stephanie,
Yeah we just came from the tour to the shennog stream. It was amazing experience. The weather is also very good. Thanks for your attention.
Ms. Irene
- Cruise Tour Customize by: Stephanie
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Hi Wendy
The cruise was great thank you. Very enjoyable, friendly staff, comfortable cabin, interesting excursions.
Thank you for arranging this for me.
Warm regards
Vicki
- Cruise Tour Customize by: Wendy
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Hi, Stephanie,
My father wants to thank you for being always so diligent and good making.
Ms. Irene
- Cruise Tour Customize by: Stephanie
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Dear Bertina,
Yes the cruise was Wonderful. we took VIP dinning room update.
Now at airport ready for boarding.
Do your agency has other travel packages in China and south east Asia ? (Japan for example )
May I have a receipt for this trip?
I appreciate your help and efficiency.
Thank you very much.
Federico
- Cruise Tour Customize by: Bertina
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Hello Wendy,
The cruise was wonderful, as well as your service - fast and complete responses.
Also it was very nice that we were offered an upgrade to the 6th floor.
Thanks for everything!
Best regards,
Sascha
- Cruise Tour Customize by: Wendy
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Dear Wonder,
Thanks. The trip was great. My travel consultant of your company was fast enough to answer E-mails and patient enough to answer my questions, and I really appreciate the timely responses.
The cruise was terrific. I would definitely like to recommend your company.
Li, Fei
- Cruise Tour Customize by: Wonder
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Dear Bertina,
We had a wonderful trip to China & Yangtze cruise was memorable for all of us.
We met quite a few interesting people on board and but for the rain during our cruise we had a great trip.
Thank you for all the arrangement and I must say that the response and co-operation was excellent.
We had good food on board and they arranged taxi for us to the airport.
Please share your mobile no. & if you are on whatsapp I can share quite a few pics from my mobile
Best regards
Srini
- Cruise Tour Customize by: Bertina
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Dear June,
Thanks a lot for all your assistance. Your planning helped to make for a great break.
Regards, Denis
- Cruise Tour Customize by: June
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Hi Wendy,
you have been a pleasure to deal with. All your responses were accurate, informative and quick.
I will definitely recommend your services to my friends.
We enjoyed our Cruise thoroughly. We were upgraded to a suite, if you influenced this, thanks very much. The scenery was stunning, the accommodation excellent, the excursions well designed & delivered, and the service first class.
You have my permission to use my response.
Regards
Brian
- Cruise Tour Customize by: Wendy
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Dear June Yang,
we are back home and enjoyed the cruise very much. From Chongqing railway station we took a taxi to the pier. This was no problem. Thank you for your informations - we had printed them out and showed to the driver. As promissed we got the cabin on the 4th floor of Century Sky. With the friendlyness and service on bord we were very satisfied. We had luck with the weather - no rain. We enjoyed the excursions a lot.
We will recommend this tour to our friends.
Thank you very much for your help in organising our successful travel experience. I am sure this was not our last trip to China.
Best regards
Dieter and Ingrid Hoffmann
- Cruise Tour Customize by: June
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Dear Bertina,
We are now on board the Victoria Anna.
Oliver was on time at the station & we had breakfast at KFC and then left on tour.
From there on until we boarded the cruise Oliver took great care of us.
We had a lovely veg lunch followed by visit to Ciqikou. At lunch great care was paid to our need.
Thank you for the care & we really enjoyed it.
Best regards
Srini
- Cruise Tour Customize by: Bertina
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Dear Bertina,
Thanks for the follow up. We thoroughly enjoyed our cruise. The accommodations were good. The service on the ship was very good. The actual Yangtze River was the hightlight. We would like to thank you for your attention and response to all our quiries and I would have no hesitation recommending your services to our friends.
Yours sincerely,
Rob and Marjorie
- Cruise Tour Customize by: Bertina
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Hi, Wonder,
I am still in Yunnan, Dali today and Shaxi tomorrow.
My travel consultant of your company never missed a step to answer E-mails fast and patiently enough.
The service of the tour guides during the whole tour is very good.
I would like to recommend your company.
Brent
- Cruise Tour Customize by: Wonder
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Hello Wendy,
You're too fast for me,
I wanted to write you a little word to thank you for your kind help, But you were first.
We DID have a very good time during this cruise, And your advises were helpful
For real, I read guides before our departure, and some talked about low level boats, And I was a little afraid about what we will find
I made white hairs for nothing:
Fine boat
Fine crew,
Good food,
Comfortable cabin, and even good fellows at our table (you choose them for us?)
I am not sure to do the same cruise again another year, but be quiet about me: if some of my friend ask me for a reliable person to organize a cruise, I will give him your name,
And if I can help you to become the boss of the Yang tse river Cruises, you can give my mail to your boss or ask him to write me to have confirmation (for free, no need to promise upgrading ha ha ha)
We don't have your WeChat id, but if you give it to me, I will send you a few photos of the cruise, for technical reasons, it is easier than by mail
Best regards
JF
- Cruise Tour Customize by: Wendy
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Hello June,
Our whole trip was a great success. Nice, interesting towns and excellent cruise
Our answers are below:
My travel consultant was fast and polite, every time I got answers latest for next day, there is time shift so my questions was sent in your evening or night time. She also informed us immediately about changes in cruise plan, and was able to reorganize our trip. We really appreciate this. Anyway we were happy these arrangements were not needed as Cruise started as was planned.
Pity as these long cruises are ending, we were lucky to see whole Yangtze. The first part also is indeed interesting seeing these incredible amounts of barges and ferries.
The tour arrangements were excellent, nothing to complain. On ship the staff was sometimes even too polite and eager to serve,
Absolutely I am willing to recoomend your service to my people who also have an interest to visit China. At first I was little bit suspicious to order and pay journey beforehand but some googling and mails with June confirmed me that it is safe to order and pay cruise
I will give 10+ points to your company, especially many thanks to June for replying my mails and fulfilling our needs.
Actually your service is perfect :)
You can use our comments and pictures as you like,however if there are passengers or ship staff in pictures I don't know if you are allowed to publish these.
I'll attach pictures now! The first part and two more mails are following as there are limits how much may be sent in one mail.
Yours,
Matti&Ritva
( The following pictures were all shared by Matti&Ritva)
Matti& Ritva Visited Yangtze River
Activity on Yangtze River Cruise
Matti Experienced activity on Yangtze River
- Cruise Tour Customize by: June
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Hello Cathy
Thank you very much for your support. Everything was all right and we enjoyed our trip. Our feedback see below.
My travel consultant of your company is fast enough to answer your E-mail and patient enough to answer questions.
The tour guides during the Yangtze River Cruise spoke good english and was very friendly.The guide (coffee) in Yichang spoke also very good english, was flexibel about the program and also very friendly. We are only not sure, if we didn't pay to much (148 RMB per Person) for the entry into the "Three Travellers Cave". His Behavior was a little bit special.
I would absolutely like to recommend your company.
Best regards
Iva Krüttli
- Cruise Tour Customize by: Cathy
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Hi Bertina,
Yes, we are in Zhangjiajie now. The cruise was amazing and we had a wonderful trip. Thank you so much for all of your help! You have made planning this trip very easy. I will definitely recommend you to all of my friends that are thinking about coming to China.
Joy
- Cruise Tour Customize by: Bertina
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Dear Bertina,
What a wonderful time we have had on our cruise.
Thank you so much.
David was excellent. Great service and a very informative tour. He excelled in getting us safely to the cruise boat . What a long walk.
The Boat was great as was our fabulous and totally unexpected upgrade to Deck 6.
Bertina, you have been an exceptional tour organiser and I will be recommending you and your company to all of my friends.
We will most likely be back in China in November but for now we fly to Hong Kong early in the morning. Anthony returns to London and I to Brisbane.
Will be in contact again, I am sure.
Jane
- Cruise Tour Customize by: Bertina
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Hi June
Sorry for my late answer, I'm back in Switzerland now.
The tour was great thanks for your organisation. Everything worked fine, we were picked up at the right time in Chongching and all the transfers and visits were supervised by english speaking guides. I could recoment this tour to other travelers.
Regards
Paolo
- Cruise Tour Customize by: June
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Dear Cathy,
We really enjoyed the cruise on President Prime 6. We upgraded to an Executive Cabin which is comfortably more spacious. We also upgraded to the Royal Dining Room which has bottomless glasses of juice, water, wine and cold beer. The food was quite good, especially since the kitchens had to cope with about 300 people!
All the land content guides spoke excellent English and were so cheerful and made our excursions fun and informative. They took great care of our group of 8 English, NZ and Australians. I think they were worried we might wander away and get lost!
Cathy Zeng, our travel consultant at Yangtze-River-Cruises was exceptional in her fine service to us. Anytime I needed a query answered or more information, Cathy was very prompt and accurate with her replies. I doubt there is a better travel consultant than Cathy. I hope her managers appreciate her efforts and great efficiency. It must be an excellent company as everything went exactly as planned for exactly the prices quoted and paid.
We're very happy with everything!
Yours sincerely, Veronica and Don Hendrickson, Australia.
- Cruise Tour Customize by: Cathy
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Hi Wonder,
Sorry for the late response. Back from holiday to very busy work!
I have added my comments below.
You were great in answering questions and making all the arrangements. Thank you Wonder! The cruise was great fun. Leo out onboard tour guide was really helpful and informative. All the staff were incredibly friendly. Expensive drink prices my only real negative. I would definitely like to recommend our company.
Thanks for all your help.
Jonathan
- Cruise Tour Customize by: Wonder
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Hi Jack,
We did enjoy the trip and posted pictures on social media. many of friends liked the same and if they ask me I would definitely recommend you.
regards
mac
- Cruise Tour Customize by: Jack
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Dear Ariel,
The overall experience was exceeding our expectation. It was first class experience and we would absolutely recommend your company to our friends.
Valdargadar
- Cruise Tour Customize by: Ariel
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Jack,
The cruise was very good. It did meet my expectations. Many thanks for helping out.
Cheers
Jean-Etienne
- Cruise Tour Customize by: Jack
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Dear Bertina,
Thanks we enjoyed the cruise very much .
Thanks you for your assistance with the booking arrangements. We are now back home in California after a spectacular trip to China
Kimberley Frampton
- Cruise Tour Customize by: Wonder
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Hello Wonder,
the two train rides and the cruise are over, today there will be the third night train ride to Shanghai.
Everything Went perfect until now - and your help has played a big part! Thanks a lot!
At first the answers:
1.) Mr. Wonder Wang answered always very fast and had answers to all my questions, even when I had to ask a lot of things shortly before the Trip.
2.) The Cruise was very interesting, the day trips have been good organized, unfortunately there was fog, when WE visited the three gorges dam.
3.) I would choose your company the next time as well! Everything went without any complications!
Of course, you can use this on your website, from home, I will send you some pictures...
Thanks a lot for your help,
yours,
Michael
- Cruise Tour Customize by: Wonder
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Hi Stephanie,
I had a good time on the cruise.Everything was very good. Cindy is very intelligent, informative and professional. Despite the rainy weather we really enjoyed the trip. Thanks.
Ronald
- Cruise Tour Customize by: Stephanie
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Hello June,
Thank you for the wonderful experience. Your work could not have been better. My table companions were very nice, the food was good, the tours interesting and the cabin pleasant. I would for sure recommend your company.
Again, thank you very much. If you ever come to Germany, let me know.
- Cruise Tour Customize by: June
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Hello Cathy,
We had a fabulous trip and really enjoyed it.The Century Sun is definitely a bit dated; but it was beautifully clean. The staff were 100% excellent all the way, we could not at any point fault service. The food was fantastic, new foods on every buffet. The guides and off shore excursions were great. My most major issue was out of anyones control; we did not get to do the ghost city as not enough passengers signed up, and that was the only voluntary excursion i really wanted to do!! A pity.
A lot of my friends are waiting to hear back how it went and yes we will be recommending you and the Century Sun.
Cheers,
Penny
- Cruise Tour Customize by: Cathy
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Dear Rita,
Thanks for the excellent service and we really enjoyed the Century Paragon Cruise on the Yangtze River. Excellent Cruise with great service & very good Cabins with Balcony and well arranged transfers.
This is a premium Cruise for international travelers as half of the travelers are international travelers and half are Chinese.
Staff speaks partly English and all tours on board were available in English language which was very easy for us.
We certainly engage you when we visit China again and thanks for your hospitality and excellent service.
Johan van Haften
- Cruise Tour Customize by: Rita
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Hi Cathy,
I was very satisfied with the consultant's answering all emails and questions in a timely manner. The tour guides were very good, balancing both Chinese and English commentaries -- which I know is difficult to do. I would definitely recommend your company.
Hope this works for you.
Best,
Tim
- Cruise Tour Customize by: Cathy
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Dear Rita,
We will miss you too and thank you for arranging everything for us! We will definitely contact you when we come back to China.
Everything was perfect. Our tour guide in Beijing, Sabrena, did an spectacular job. She helped us with our problems at the hotel. She explained everything very thoroughly and was very friendly and nice. We loved her! The cruise was very nice and so was the hotel at Xian.
We felt very relaxed and at ease, because we knew we were being taking care of.
Thank you for everything!
Valerie Muniz
- Cruise Tour Customize by: Rita
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Hi June,
Everything went smoothly with no waiting at all. Perfectly easy. The room on the cruise ship exceeded my expectations as well. We had a balcony room on the ship, which I did not anticipate! Thank you!
June was fantastic! I would do any future trip planning through her again! Great company, would plan any and all of my future excursions through this company!
Have a great day! Thanks for a great tour!
Blessings,
Jannifer
- Cruise Tour Customize by: June
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Hi Bertina,
Thanks for your service, everthings have been well arranged as per agreement/schedule. Michaeal was keen to provided info. and escort us until the last gate of speed train. Fay waited us at Yichang and brought us to have dinner at wonderful Cave resturant. I would like to thanks Fay and driver to revisit on ship and took me back to resturant coz I dropped my wallet under dining table. The staff at Cave resturant are very honesty that really appreciated me when they refused to accept my reward. China is really change and improve especially for the quality of toilets every places. The last local guide David escorted us in Chongqing and took care of hotel checked- in. We impressed a lot for service without problem and of course we will still back to use your service again for next trip.
Thanks you and Cheers,
Ray
- Cruise Tour Customize by: Bertina
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Hi, Bertina
We had a good time on Century Sky and this Yangtze Cruise trip was perfect! Whenever I go back to China will definitely contact you for my arrangements or let my friends know about you and your company. Thanks a lot.
Best Regards,
Damián
- Cruise Tour Customize by: Bertina
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Hi Wonder,
Thank you for your kind wishes. We loved our trip to China and are eternally grateful for your help in making this Yangtze River Cruise from Chongqing to Yichang so wonderful.
Diane Bates
- Cruise Tour Customize by: Wonder
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Hi Ian,
I want to thank you for helping us in our last trip, arranging all the transportations and the Yangtze River cruise. We really enjoyed the natural beauty of the Juizhaigou and the Yangtze River. We only joined the President #7 Yangtze River Tour, and it is very nice.
I was very happy with your service and help that you extended to me for my trip. Keep up with the good work! And I would be more than happy to recommend your service to our friends who wish to visit China in the future.
Gordon
- Cruise Tour Customize by: Ian
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Dear June Yang,
Thanks for your fast response to all my questions, and the trip on the Yangtze River was wonderful. The tour services on board were quite good, so did the guide in Yichang. Thanks again to arrange this tour for me. I will check my photos later.
Best regards,
Willy Bachmann
- Cruise Tour Customize by: June
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Hi Bertina,
We had a lovely cruise. The crew on the cruise were very good and we had a lovely day with our guide (and driver) in Yichang, they looked after us very well. I will post a note on Trip Advisor. I will also recommend you to any friends coming here.
Many thanks,
Jenny
- Cruise Tour Customize by: Bertina
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Hi Wendy,
My husband is planning to provide feedback soon but he has been very busy with his job after returning to Canada.
We had a wonderful trip in China for Beijing, Xian & Yangtze River cruise Tours and enjoy the culture very much. The guides and drivers were all very professional. You in particular were very responsive to changing needs, such as the inclusion of the two extra Chinese scholars who returned to Canada with us. Thanks again for everything.
Barbara Davies
- Cruise Tour Customize by: Wendy
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Hi Jack,
As an online travel agent, you were very helpful by offering great service and reasonable prices. Thanks for your organization of several trips for me in China (e.g., Yellow Mountain, Beijing and Yangtze River cruise) and your advice and support were just great. The arrangement of car, guide, hotels, transportation and food was perfect and the prices were very good. I will recommend you to all my friends. Thanks again.
Gabriel
- Cruise Tour Customize by: Jack
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Dear Olivia,
Thank you for your assistance with the Yangtze River cruise from Chongqing. It went well and we had a good time.
The Century Legend was a nice boat with good cabins. There were only 8 English speaking passengers and we were well taken care of by the cruise manager of the ship who speaks excellent English. We were given special treatment with Tai Chi class and Chinese medicine class offered that we didn't see other Chinese speaking passengers. The local guides all speak very good English. Thank you again.
Best regards,
Shirley
- Cruise Tour Customize by: Olivia
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Hi Wonder,
The cruise was quite good. The cabins were spacious for a cruise ship and kept very clean. The food was ok. I would recommend they offer dinner the evening of the departure and lunch on the day of arrival - this would help justify the price, which is too high for what is provided on board now. They should also purchase some DVD’s for children.
The travel consultant-wonder was fantastic and responded to all my requests and questions immediately. I would be happy to recommend your company and especially Wonder Wang.
Amber Post
- Cruise Tour Customize by: Wonder
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Hi Olivia,
Thank you for your email. We are on the train from Pingyao to Beijing at the moment.
We had a great time on Gold 6. The cruise itself was very good and they provided English speaking guides for the tours. The food was good and plentiful. The swimming pool was empty.
I would recommend this ship to others although it probably wasn't as luxurious as the legend ship which we tied alongside. Thank you for your help in our booking.
Regards,
Susan
- Cruise Tour Customize by: Olivia
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Dear June,
How are you? We have just returned from our trip to China and we are now fighting against the 7 hours jetleg.
we had a nice cruise on the Yangtze-river and everything went fine. So it's time to thank you for your excellent service. It was a pleasure to have you as our travel consultant. We wish you all the best.
Yours, sincerely,
Guntram Jungmann
- Cruise Tour Customize by: June
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Hi Bertina,
I took the upstream cruise from Yichang to Chongqing with President 7 in October, 2015. The ship was clean with comfortable cabin. Food on board was good and plentiful. Cabin crew were very nice and helpful. Siteseeing arrangement was perfect with well experience tourist. My Travel Consultant, Bertina Li, is a very professional, polite and reliable person. She provided excellent arrangement and service to me. In the future, I will recommend Bertina to my friends for travel arrangement in China.
Richard
- Cruise Tour Customize by: Bertina
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Dear Wonder Wang,
We truly enjoyed our River Cruise. Here are a few answers to your questions. Your service provided was always in a timely fashion. What’s more, the service provided on board and by the guides was very good. Although, there were only four English-speaking guests on board, we always felt well informed. And we will have no reservations recommending your company.
Best Wishes,
Hansruedi Maurer
- Cruise Tour Customize by: Wonder
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Hello Ian,
Sorry, that i answer so late, but after 3weeks away from home, there lots of things to take care of.
First, I want to thank you, for your excellent work. We were very satisfied with the outstanding hotels and everything else went smooth too. We enjoyed our holiday a lot and for sure will recommend you to everybody. Thanks so far and good luck for you in the future.
Jutta
- Cruise Tour Customize by: Ian
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Dear Olivia,
We have just returned from our holiday to China. I wish to thank you for our booking on the Victoria Anna cruise. We had a wonderful time and our airport transfer representative was waiting at the airport on our arrival. Thank you very much.
Kind regards,
Christine Boyce
- Cruise Tour Customize by: Olivia
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Hi Olivia,
Thanks for your message. I'm still traveling in China, currently in Guizhou. The cruise was wonderful. The cruise was very nice with comfortable cabin and the staff were in good organization and offered excellent services.
Zai jian,
Anne
- Cruise Tour Customize by: Olivia
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Hi June,
Thanks for your fast, patient to answer my e-mail, informative and provided us with lots of details. The cruise was great with helpful tour guide by providing us with all necessary details during the whole cruise.
Orly
- Cruise Tour Customize by: June
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Hi Bertina,
Thank you for your concern. No problem. We only waited for half hour before they received a confirmation call regarding our booking. We enjoyed the Yangtze cruise very much. The ship was excellent and the scenery very beautiful.
We are now hiking in Zhangjiajie. Thank you for your help.
Chee
- Cruise Tour Customize by: Bertina
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Hello Rita,
I apologize for not getting back to you earlier but I have been very busy with work.
Our Yangtze River cruise was well worth taking. We enjoyed every part of it, especially the part about letting us get on board early as we had had such a bad time with our flight connections and were exhausted. We also got bumped up to a nicer cabin and that was also really lovely.
The tours were good although I think the best one was the first one we went on. It was lovely walking through the forest and seeing the beautiful environment.
Your company did a great job for us and was very quick in organization, especially any questions we had. We would definitely recommend your company to others of our friends who might be touring China. Thank you for your service.
Jenny and Allan Tomkins
- Cruise Tour Customize by: Rita
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Hi Inn,
Your whole tour was well arranged and I really appreciated your good service. The cruise was great, and I’ll recommend this tour to any of my friends. Thanks.
Urs Hotz
- Cruise Tour Customize by: Ian
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Hi Olivia,
We are back in Australia now.
I will send you a report soon with photos on the fantastic 5 star effort and organising you have done on a complex tailored itinerary, avoiding planes, amongst golden week soon. Well Done, Highest recommendation.
Brendan
- Cruise Tour Customize by: Olivia
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Hi Jack,
I’m back in Canada - the tour was good, exactly as promised, the boat was in good shape, the staff friendly, the food was good and varied and the drink packages were good value for money. There was a good mixture of western and Chinese and the crew managed to provide good communication for the projects. The scenery and trips were good and the crew night performances were excellent.
Thanks
John Dellevoet
- Cruise Tour Customize by: Jack
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Hello Jack,
I'm sorry that I have not been able to reply earlier but often I find my personal email is not easy to use when I am in China.
Our Yangtze Cruise went like a dream. The transfers worked well & we were able to spend some time on a short tour of the center of Chongqing which we had not anticipated. The Century Paragon was a beautiful experience. Everything was spotlessly clean and well presented. The tours were very good (we did not take the optional extra trips). At the end of the cruise our guide transferred us to Yichang SanXia airport in good time for our flight to Hangzhou.
We would like to thank you for all the smooth arrangements and will definitely be recommending your services to our friends.
Best regards
Roy Broadhurst
- Cruise Tour Customize by: Jack
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Dear Rita,
Sorry to be so late with our response to your questionnaire. We have finally recovered from our wonderful trip. We are working on our pictures and we’ll send a little travelog to you when we are finished.
Our tour arrangements were excellent and the service was more than we expected. We saw everything you planned for us and in Yichang, Fay took us to a free museum in addition to a lovely lunch. All our guides were so knowledgeable and helpful. The drivers were excellent and patient with all that traffic. We particularly enjoyed Maria Lu in Shanghai and Timo in Xi’an.
We have and will continue to recommend your company and the services and you to our friends. I have already given you an excellent review on trip Advisor and hope you are able to view it.
All in all, we had a wonderful experience using your company to tour your lovely country and hopefully will be able to return someday and call upon your services once again.
Best Regards,
Linda & Dan Santucci
- Cruise Tour Customize by: Rita
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Dear Rita,
We are home safely in Australia now having had a wonderful trip to China. Your part in the success of the trip is greatly appreciated and I regret that we could not meet so that I could show my appreciation to you.
The Yangtze River Cruise was a highlight of our travels. The staff were friendly and helpful, especially the Cruise Director Amanda. The unfortunate haze was not able to suppress the magnificent scenery.
The train trip in 2nd class was fine so no problem. The train was changed to a 14:17pm departure. This worked out well with an efficient transfer from the cruise to the station there was plenty of time, plus we arrived in Shanghai earlier. Caroline met us in Shanghai and she too was an excellent friendly guide with good English. We will remain friends with Caroline.
So that all add up to a wonderful experience which you put together for us. Thank you so much. Please feel free to contact me again as a friend rather than an employee of YRC.
Kind regards
David Wettenhall
- Cruise Tour Customize by: Rita
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Hi Olivia!
I hope you are well.
I just wanted to thank you and your company for the wonderful holiday we had in China. Your tour guides and drivers were all fabulous and we were very impressed with the service provided. I will certainly be recommending you to my friends & family. Thank you once again.
Kind regards
Liza Jones
- Cruise Tour Customize by: Olivia
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Hello Rita,
We really had a good time during the cruise aboard the Victoria Jenna ship, thank you very much ! As we are travelling in China we haven't sorted out our pictures yet but the views of the three gorges and the dam were amazing, with beautiful sunshine.
In general we appreciated the level of service on the boat, the kindness of the personnel, the comfort on the boat. We also approve strongly of employing local guides for the visits. The general organization was very efficient too.
Thank you again for helping us.
Best regards,
Stephane Mulard
- Cruise Tour Customize by: Rita
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Hi Bertina,
Thanks so much for all your help arranging the driving & getting us onto the ship You showed such dedication & really looked after us, we really appreciate it! We would have been lost without your help so thank you so much!
We had a great time on the boat thanks . We got our train tickets in Yichang without a problem & have arrived safely in Xian.
Thanks again.
Angela Strang
- Cruise Tour Customize by: Bertina
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Hi Rita,
We aren't quite home yet. We are visiting old friends in Hawaii. So, I will e-mail you when we get home. A real quick note to let you know we had a wonderful time and everything was great. We definitely will recommend your agency to everyone.
Regards,
Linda
- Cruise Tour Customize by: Rita
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Dear Jack,
The weather wasn't great, but the rest was fine.
We were offered a discounted upgrade to suite on arrival, which we accepted. The cruise and sights were interesting, the food and service were good. We enjoyed the private forward-facing balcony. All in all, very enjoyable.
Thanks
John
- Cruise Tour Customize by: Jack
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Hi, Jack Li
We are on the way back. Everything went fine and we enjoyed it. Thank you for making the cruise trip and such a great experience.
Gabriel Weimann
- Cruise Tour Customize by: Jack
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Hi Jack,
Hope you had a good Golden Week holiday!
I am writing this to let you know that our trip was great and everything went as per plan. The cruise ship and its facilities were very good and the crew service was excellent. Thank you for making all the arrangements and making this trip a memorable one. I will definitely recommend you and your company to my friends.
Regards,
Priya
- Cruise Tour Customize by: Jack
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Hi Bertina,
Yes thanks we did enjoy the cruise and although our flight was delayed we still made it to the cruise with plenty of time. The instructions you sent with details for the port and dock number were very useful.
It sounds like you had a nice time over the National Day Holidays. Although it was very busy we still enjoyed our travel in China.
Kind Regards
Lisa
- Cruise Tour Customize by: Bertina
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Hi Bertina,
Thank you. We has pass great days at the cruise, the experience has been incredible. We will back to you with more details as soon as we arrive home.
Best regards.
Pedro
- Cruise Tour Customize by: Bertina
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Dear Laura
In the meantime we are back home and have had a lovely trip to China, to Chengdu and to the Yangtse Boat trip. Everything has worked out fine and we have had a very nice guide in Chengdu. Also in the name of my family I would like to thank you very much for your assistance.
Best regards
Hansruedi
- Cruise Tour Customize by: Laura
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