Stephanie Kuang - Professional Yangtze Cruise Advisor
Hi, I’m Stephanie, a travel consultant. I love this job because I love travelling.
I always enjoy exploring new places. Travelling to me is not only for beautiful sceneries, but more about discovering myself, knowing myself, and decoding the subtle relationship between me and the world.
But what most interests me is to listen to you, my dear customers, about your trips. I shall listen to you from the beginning to the end. Before and during your trip, I shall listen to all your needs, no matter how trivial they are and try my best to meet them. After your trip, I shall listen to you sharing your traveling experience about people, food, history, religion etc. Listening whole heartedly to you all the time is my constant promise.
Why not take the advantages of Stephanie's travel experience to design a itinerary just for you, that suits your budget and interests. Her passion to serve you never fades away!
OR Call him at +86-13549365236
Yangtze Cruise Tips from Stephanie
When is the best time to have a Yangtze River cruise?
The "best" depends on which you are more concerned about, weather or price. To most visitors,the bestRed Leaves in Yangtze River Autumnseasons for Yangtze Cruise should be the Spring and Autumn, namely, April to June and September to November when the weather is cool and comfortable, neither cold nor hot.
Which cruise line should I choose?
There are different cruise lines to cater different customer demands. Cruising between Chongqing and Wuhan on deluxe ships is the most popular for tourists.
Should I take a upstream or downstream cruise?
Upstream means sailing from lower part of river to the up to the higher part of the river.Less cost, and it usually costs 10%-30% lower than that of downstream and more time onboard for leisure activities, Chinese folk customs, etc. Downstream mean sailing from higher part of the river to the lower part of the river. There is enough time to enjoy the shore excursions because all scenic sites are arranged in the daytime.
How long is the cruise vacartion?
You cruise vacation duration is decided by the ship and itinerary you have chosen and booked.
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Please note my responses below.
Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Stephanie was terrific. She was extremely patient with me and answered all questions professionally and in a timely manner. Admittedly, I am a fairly demanding traveler---Stephanie was up to the task and performed beyond my expectations. I will add my comments about Stephanie in my review on TripAdvisor.
How’s the service of the tour guides during your whole tour? The two guides were good. My guide in Chongqing was terrific and deserves special mention. I wanted to visit the old 18 Steps neighborhood with is undergoing redevelopment and made it happen. I wanted a traditional Hotpot dinner before the cruise and she made that happen too---without another tourist in sight.
Would you like to recommend our company? I would highly recommend your company and I will use you again on Chinese travel matters.
July 4, 2016
Yes, my friend and I had a fabulous trip to China.
I think you did a wonderful job looking after my booking from my first enquiry. Thank you. I would also recommend your services.
Again, thank you for helping us in Chongqing with our luggage. We had a lovely day and really enjoyed our Yangtze River Cruise.
April 6, 2016
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes, I have no complaints about the agent, Yangtze River Cruises. Stephanie was very attentive dealing with changes to planned room bookings. The deposit and balance requested and paid smoothly.
2. How’s the service of the tour guides during your whole tour?
The tour guides were fine. The ship guide made sure everyone knew what was happening and being in the right location at the right time. Standard of english was good. The food might be improved a little.
3. Would you like to recommend our company?
Extra feedback for Stephanie:
I only managed to read your very useful email on where the boat would sail from (pier 2 at Chongquin) after I returned to the UK because 'hotmail' emails get blocked by hotmail when you are away from your home. I hadn't realised.
If you have western customers booking cruises/ tours using 'hotmail' accounts, you might warn them that once they get away from their home country, they will not be able to access their accounts because of hotmail's remote access restriction.
This is no criticism of Yangtze River Cruises. You could ask people for a second email address in case their primary email address gets blocked and copy with both email addresses.You might suggest this only after they have booked but before they have left because you wouldn't want anything to stop them booking.
UKNovember 5, 2016
Sorry for the late response. I only just returned from my trip.
Travel consultant was very helpful, informative and answered my inquiries quickly.
Tour guides were very organised. All parts of the trip and excursions were explained fully. They both spoke very good English and helped us with transportation to our next venue once we left the boat.
Yes I would recommend the tour and company to other travelers.
June 1, 2016
Yes we had a really great time on the cruise which was all it was advertised to be. The ship and its crew were fantastic and we had a small group of passengers and all got on well.
See below for the answers to the questions and I am happy for you to use my evaluation.
Stephanie the travel consultant did a very good job and responded quickly and accurately to our queries.
The river guide on the ship was excellent. Oscar spoke good English was engaging with the passengers and very helpful in understanding the local conditions and the sights.
I would have no hesitation in recommending the Yangtze River cruise from Chongquin Shanghai to anyone wanting to see China from a different perspective. The on-board facilities, food and service were great and the range and variety of shore excursions was just the right mix. Overall a wonderful 7 days.
AustraliaJune 3, 2016
1 the travel consultant answers quickly. Is ready to help with every question you have about the trip but also about something else.
2 the river guides does a great job. When you're on the cruise you don't I've to think about anything. The guides will guide you well.
3 I would recommend this company to my friends and family.
(The following pictures was shared by Nikolaj)
Nikolaj Visited Yangtze-River
Nikolaj's Family Visited Yangtze-River
June 11, 2016
Thanks for texting me. We enjoyed the cruise very much. Also, David was EXCELLENT. Not only he took us to the airport but he also stayed with us past the check-in to make sure we were ok, and he helped us. We really appreciated that!
Thank you for being an excellent coordinator!
July 21, 2016
Everything is great. Your instructions were perfect. They have taken good care of Jo Ann's food allergies with out reminder. Thanks for all your help.
Jo Ann Levert
July 24, 2016
We really enjoyed our private tour of Dazu with Oliver - he is a wonderful guide and speaks excellent English! The lunch was also very good - lots of food and very delicious!
We are very happy with the service you have provided to us over the past few months. Thank you, Stephanie.
Yes, my travel consultant (Stephanie Kuang) was very prompt in answering my emails and gave very thorough answers to my questions. She was helpful in every way.
The tour guides were excellent. First was Mr Peter, who picked us up at Chongqing airport and drove us to the boat pier for our Yangtze cruise. Then we had Oliver who took us on a day tour of Dazu. We were very happy to have Oliver as our personal guide - he was polite, told very good stories and spoke excellent English.
I would definitely recommend your company - fast and reliable service, and comparable prices.
July 26, 2016
Thank you, Stephanie! We are on the way to the port now, Thanks for your wonderful service. I will contact you if we have any trouble.
September 13, 2016
Yeah we just came from the tour to the shennog stream. It was amazing experience. The weather is also very good. Thanks for your attention.
October 9, 2016
My father wants to thank you for being always so diligent and good making.
April 9, 2017
I had a good time on the cruise.Everything was very good. Cindy is very intelligent, informative and professional. Despite the rainy weather we really enjoyed the trip. Thanks.
April 10, 2017
You can rely on our local expert knowledge and endless enthusiasm; tell us your needs, and get a professional proposal with the best quotation within 0.5~23.5 hrs.